Doxis

What Doxis does

Doxis (formerly SER Group) is a Bonn, Germany-headquartered enterprise software company that builds and sells AI-first enterprise content management (ECM) and document intelligence software to large organizations. Founded in 1984 and operating under the Doxis brand since the January 2026 rebrand, the company serves more than 3,000 customers and 5 million users across 150+ countries, with named reference accounts including DHL Express, Fraport AG, Deutsche Bundesbank, Helvetia, Aareal Bank, DEVK, TGW Logistics, Kuehne+Nagel, SEW-Eurodrive and Eissmann Group. The customer base is concentrated in banking and financial services, insurance, manufacturing, logistics, and energy/aviation — verticals with heavy document-centric processes, regulatory obligations, and large user populations.

The company's core product is the Doxis Intelligent Content Automation platform, a unified architecture combining content storage, governance, business process management, and AI-powered services for end-to-end document lifecycle management. Layered on this core are Doxis AI.dp (intelligent document processing, acquired via Klippa in March 2025), Doxis SpendControl (finance automation, also from Klippa), Doxis Intelligent Communications (from the December 2025 Metaforce acquisition), and Doxis iRoom (virtual data rooms). The platform exposes certified integrations with the major enterprise application ecosystems — SAP (ERP, HCM, SuccessFactors, plus dedicated P2P and O2C modules), Salesforce, ServiceNow, Workday, and Microsoft Dynamics 365/Office 365 — and offers cloud, on-premises, and hybrid deployment. AI capabilities span natural language processing, semantic search, computer vision/OCR, structured data extraction, and anomaly detection, validated by consecutive Gartner Magic Quadrant Leader placements (2025, 2026) and a Forrester Wave Leader position (Q1 2023).

Doxis generates revenue through subscription and software licensing for its platform, supplemented by professional services (consulting, implementation, managed services) and Doxis Academy training. Pricing is quote-based and not publicly disclosed, reflecting a consultative enterprise sales motion targeting organizations of 100+ users with international presence. The company sells through a direct enterprise field sales force, a global partner network of system integrators and resellers, and ecosystem channels via its application-platform partners. Following a March 2024 strategic growth investment from TA Associates, Doxis executed three acquisitions in 2025 (Klippa, AFI Solutions, Metaforce) and reported profitable growth, while expanding offices into Dubai, Boston, London, Paris, and Warsaw to support international expansion.

Name

Doxis

Legal name

Doxis GmbH

Website

https://doxis.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Doxis (formerly SER Group) is a Bonn-based enterprise software vendor that provides AI-first enterprise content management and document intelligence software. Its Doxis Intelligent Content Automation platform serves 3,000+ large-enterprise customers across banking, insurance, manufacturing, logistics, and energy in 150+ countries.

Ownership category

akta.pro rank

Product category

Enterprise Content Management

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYHDAEANAD

LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

Keywords

• Enterprise content management
• Document management software
• Intelligent document processing
• Workflow automation
• Content services platform

Headquarters

HQ city

Bonn

HQ country

Germany

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Doxis generates revenue through software licensing and subscription fees for its Intelligent Content Automation platform. The company offers cloud, on-premises, and hybrid deployment options, suggesting a subscription-based model with flexible billing.
2. Professional Services: The company offers consulting, implementation, and managed services, generating revenue from deployment, customization, and ongoing support engagements.
3. Academy Training: Doxis Academy provides training services to customers, generating additional revenue from educational offerings.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Doxis (formerly SER Group) is an enterprise content management (ECM) software vendor that provides an AI-first Document Intelligence platform combining content storage, governance, process automation, and AI-powered services within a unified architecture. The platform helps enterprises digitize, classify, automate, and archive document-centric processes across departments and verticals. Doxis offers its core Intelligent Content Automation platform plus specialized modules such as Doxis AI.dp (intelligent document processing) and Doxis Intelligent Communications, supported by consulting, managed services, and Academy training.

Product overview

Doxis is a document intelligence platform that operates on a unified architecture combining content storage, governance, process automation, and AI-powered services. The core platform is Doxis Intelligent Content Automation, which serves as the central ECM/BPM system. Built on this core are specialized modules including Doxis AI.dp for intelligent document processing (acquired from Klippa), Doxis SpendControl for expense management, and Doxis Intelligent Communications for customer communications. The platform offers integrated solutions for enterprise systems including SAP (with specialized P2P and O2C modules), Salesforce, ServiceNow, Workday, and Microsoft ecosystems. Key functional capabilities include document management, invoice automation, contract management, electronic archiving, electronic files (e-dossiers), workflow automation, and AI-powered content understanding. The platform is designed for complex enterprise use cases across banking, insurance, manufacturing, logistics, and energy verticals, with deployment options including cloud, on-premises, and hybrid models.

Differentiator

Problem solved

Functional benefit

Brands

• Doxis Intelligent Content Automation: AI-first enterprise content management and automation platform combining content storage, governance, process automation, and AI-powered services.
• Doxis Intelligent Communications
• Doxis AI.dp
• Doxis SpendControl
• Doxis iRoom

Products and services

• Doxis Intelligent Content Automation Flagship AI-first enterprise content management platform combining content storage, governance, process automation, and AI-powered services for managing document-centric processes end-to-end. Sold as a subscription/license to large enterprises across banking, insurance, manufacturing, and logistics verticals.
• Doxis Intelligent Communications

Quantifiable outcome

• 3.1 billion documents managed for single customer (DHL Express)
• +4 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability8 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core and major.

• KlippacoreStrategic or Co-development Partner · 1 March 2025Doxis acquired Dutch AI software company Klippa in March 2025 to enhance intelligent document processing capabilities. Klippa's technology was integrated into Doxis AI.dp, and its SpendControl product became Doxis SpendControl. This acquisition strengthened Doxis's AI-first strategy.
• AFI SolutionscoreStrategic or Co-development PartnerDoxis acquired AFI Solutions to double down on SAP document automation expertise, strengthening integration capabilities with SAP ERP and related systems.
• MetaforcecoreStrategic or Co-development PartnerDoxis acquired Metaforce to enhance customer communications and experience management capabilities, expanding the platform's functional breadth.
• SAPcoreTechnology or IntegrationDeep integration partnership with SAP spanning ERP, HCM, SuccessFactors, and specialized solutions (Doxis P2P for SAP, Doxis O2C for SAP). Doxis is positioned as a leading document management solution for SAP environments.
• SalesforcemajorTechnology or IntegrationIntegration partnership enabling document management and content services within Salesforce CRM environment for enterprise customers.
• ServiceNowmajorTechnology or IntegrationIntegration partnership for document management within ServiceNow platform ecosystem.
• WorkdaymajorTechnology or IntegrationIntegration partnership for document management for Workday human capital management and financial management applications.
• MicrosoftmajorTechnology or IntegrationIntegrations with Microsoft Dynamics 365 and Microsoft Office 365, enabling document management within Microsoft enterprise environments.
• Hewlett-Packard (HP)majorTechnology or IntegrationHP partnered with Doxis to create one of the largest commercial document archives in the world (for DHL Express), with HP providing SaaS hosting infrastructure.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Hyland Software: Hyland (OnBase, Alfresco, Nuxeo) is a top ECM vendor serving enterprises with content services, process automation, and intelligent document processing. Closely overlaps Doxis on platform architecture, vertical focus, and target customer profile.
• Kofax: Kofax (now Tungsten Automation) provides intelligent document processing, workflow automation, and content services — directly comparable to Doxis AI.dp and Doxis Workflow Automation. Serves many of the same banking, insurance, and logistics customers.
• OpenText: OpenText is a leading global enterprise content management and information management vendor. Directly competes with Doxis in the ECM/DMS space across the same verticals (banking, insurance, manufacturing, government) with a comparable enterprise go-to-market.
• M-Files: M-Files provides AI-driven information management that organizes documents by 'what' they are rather than where they are stored. Directly comparable to Doxis on metadata-driven ECM, AI-powered content understanding, and enterprise process automation.
• iManage: iManage is a document and email management platform primarily serving professional services and legal enterprises. Competes with Doxis in knowledge-worker document management, with AI-powered document intelligence layered on a cloud-native platform.
• Laserfiche: Laserfiche is an ECM and process automation vendor with strong footprint in banking, government, healthcare, and education. Competes with Doxis on document management, workflow automation, and intelligent capture capabilities.

Emerging players

• DocuSign: DocuSign has expanded from e-signature into Intelligent Agreement Management (IAM), including CLM and document AI. Partially overlaps with Doxis Contract Management and document automation offerings, particularly in agreement-centric workflows.

Broad incumbents

• Box: Box provides cloud-native content management and collaboration targeting enterprise buyers. While its core is file sync and share, Box has expanded into workflow, security, and ECM — making it a broad-incumbent competitor to Doxis in the cloud content layer.
• Adobe (Document Cloud / Acrobat): Adobe Document Cloud and Acrobat compete with Doxis in PDF-centric document workflows, e-signature, and content services. Adobe is a broad incumbent that overlaps with Doxis in enterprise document automation, especially via Adobe Experience Cloud integrations.
• Microsoft (SharePoint / Microsoft 365): Microsoft SharePoint and the broader Microsoft 365 suite are the most widely deployed document management and collaboration platforms. SharePoint is the broad incumbent against which Doxis competes — especially in mid-market where bundled Microsoft licensing undercuts standalone ECM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Doxis