TravelStack
- Company typePrivate
- Founded2009
- HeadquartersMumbai, India
- Headcount—
- GTM typeB2B
- OfferingSoftware
TravelStack firmographics
Firmographics- Name
- TravelStack
- Legal name
- SMe Consulting Services
- Website
- https://travelstack.in
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Ownership category
- akta.pro rank
TravelStack industry classification
Industry- Product category
- Travel Agency CRM Software
- NAICS
- Travel Arrangement and Reservation Services (5615), All Other Travel Arrangement and Reservation Services (561599)
- akta.pro primary industry
- Agency CRM, Sales Automation & Client Servicing (THALAGAB)
- akta.pro secondary industries
- Itinerary Building, Quoting & Proposal Management (THALAGAC), Mid/Back Office & Accounting (ERP, Billing, Reconciliation, Reporting) (THALAGAA), Corporate Travel CRM, Case/Ticketing & Service Workflow Tools (THAKANAL)
Keywords
Where TravelStack is headquartered
LocationHeadquarters
- HQ city
- Mumbai
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
TravelStack business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription (Agency Pro): TravelStack's primary revenue stream is subscription-based SaaS licensing. Agency Pro plan is priced at ₹99/user/month billed monthly in advance with automatic annual renewal. The Individual plan is free-forever. The Enterprise plan is custom-priced with dedicated manager and custom SLAs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free forever plan for individual travel consultants with one master account and essential CRM features. |
| Subscription | Monthly | Paid plan for growing travel agencies with multi-agent access and team management features. |
| Subscription | Multi-year contract | Custom enterprise plan for large host agencies requiring advanced configuration and dedicated support. |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
TravelStack product offering
Product offeringCore offering
TravelStack is a cloud-based SaaS CRM platform purpose-built for travel agents and agencies. It consolidates lead capture, customer management, dynamic multi-service quoting, itinerary building, GST-compliant invoicing, payment recording, expense tracking, task management, and multi-agent team administration into a single browser-accessible platform. The product is offered in three tiers: a free Individual plan, an Agency Pro plan at ₹99/user/month, and a custom-priced Enterprise plan.
Product overview
TravelStack is a unified SaaS CRM platform and operating system designed specifically for travel agencies and independent consultants. The core product, TravelStack CRM, is an all-in-one platform combining multiple integrated modules: Lead Management, Customer Management, Quotation/Itinerary Builder, Package Master, Invoice & Billing, Payment Tracking, Expense Manager, Task Management, User & Staff Management, and Support Desk. The platform is offered by SMe Consulting Services (a 2009-founded IT services company), with pricing tiers including Individual (free), Agency Pro (₹99/user/month), and Enterprise (custom). The product targets independent travel consultants, growing travel agencies, and large host agencies.
Differentiator
Problem solved
Functional benefit
Products and services
- TravelStack CRM All-in-one cloud-based SaaS CRM and automation platform built specifically for travel agencies and independent travel consultants. It manages the full workflow including lead capture and tracking, permanent client database with GST/PAN details, multi-service quoting and itinerary building (covering Tour, Hotel, Flight, Cab, Visa, and Package), PDF quote and invoice generation, payment recording and reconciliation, expense tracking with approval workflows, task management, multi-agent team administration with granular role permissions, and a built-in support ticketing desk.
Companies that use TravelStack
Customer profileSegments3 records
Ideal customer profiles3 records
TravelStack technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature12 records
TravelStack partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Channel Partners (India-wide)minorSMe Consulting Services (operator of TravelStack) has established channel partners across all major cities in India. These partners likely assist with local sales, onboarding support, and customer service for the TravelStack CRM platform in their respective regions.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
TravelStack competitors and assessment
Company assessmentDirect peers
- Lemax: Lemax sells a B2B SaaS suite for tour operators and travel agencies covering quotations, customer management, invoicing and back-office operations, competing for the same mid-market agency buyer TravelStack targets.
- Traveltek: Traveltek provides mid/back-office software, CRM, and booking technology for travel agencies and tour operators, addressing the same lead-to-payment workflow with similar service-type line items.
- ClientRock: ClientRock is a CRM built for travel advisors that centralizes client profiles, itineraries, payments and tasks - directly comparable to TravelStack's positioning around an all-in-one travel-agent system of record.
- Travefy: Travefy is a SaaS platform built specifically for travel advisors that combines itinerary building, client management, invoicing and proposal workflows - the closest functional analog to TravelStack's lead-to-invoice agent CRM in Western markets.
Emerging players
- Bokun (TrekkSoft): Bokun is a SaaS booking/operations platform for tour and activity operators with quoting, inventory and payment tooling that increasingly overlaps with travel agency CRM workflows.
Regional players
- TravelPerk: TravelPerk is a corporate travel management platform for SMBs in Europe and beyond with built-in expense, approval and CRM-like travel admin capabilities - adjacent category but same buyer persona.
Broad incumbents
- HubSpot CRM: HubSpot's free CRM tier and scaled Marketing/Operations hubs are a common default for growing agencies considering a more generalist alternative to TravelStack.
- Salesforce Sales Cloud: Salesforce is the dominant horizontal CRM used by larger travel agencies and host agencies as a customizable alternative to vertical tools like TravelStack, especially for Enterprise tier prospects.
- Amadeus cytric Travel & Expense: Amadeus serves corporate travel management workflows (booking, expense, reporting) for large enterprises and travel management companies, representing an incumbent in the adjacent corporate travel CRM/category.
- Zoho CRM: Zoho CRM is a widely used horizontal CRM with a strong Indian SMB installed base; travel agents not buying a vertical tool default to Zoho, making it TravelStack's primary cross-vertical incumbent.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
TravelStack financial estimates
Financial estimateRevenue estimate
Valuation estimate
TravelStack leadership team
Management profileNumber of profiles
TravelStack subsidiaries and ownership
Company hierarchySubsidiaries1 record
TravelStack funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TravelStack M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TravelStack
What does TravelStack do?
TravelStack is a cloud-based SaaS CRM platform purpose-built for travel agents and agencies. It consolidates lead capture, customer management, dynamic multi-service quoting, itinerary building, GST-compliant invoicing, payment recording, expense tracking, task management, and multi-agent team administration into a single browser-accessible platform. The product is offered in three tiers: a free Individual plan, an Agency Pro plan at ₹99/user/month, and a custom-priced Enterprise plan.
Is TravelStack a public or private company?
TravelStack is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was TravelStack founded?
TravelStack was founded in 2009.
Where is TravelStack based?
TravelStack is headquartered in Mumbai, India, in the Asia region.
How does TravelStack make money?
One revenue line is on record: saaS Subscription (Agency Pro).
Who are TravelStack's main competitors?
Direct peers on record are Lemax, Traveltek, ClientRock and Travefy. Bokun (TrekkSoft) is listed as an emerging player. TravelPerk is listed as a regional player. Broad incumbents are HubSpot CRM, Salesforce Sales Cloud, Amadeus cytric Travel & Expense and Zoho CRM.
Does TravelStack have an API?
No public API is recorded for TravelStack.
What industry is TravelStack in?
TravelStack's product category is Travel Agency CRM Software. Its primary akta.pro industry code is THALAGAB, Agency CRM, Sales Automation & Client Servicing, with a secondary code of THALAGAC, Itinerary Building, Quoting & Proposal Management. Its NAICS code is 5615.