Delaware Department of Technology and Information

What Delaware Department of Technology and Information does

The Delaware Department of Technology and Information (DTI) is the State of Delaware's chartered central IT organization, established in 2001 and headquartered in Dover. DTI provides enterprise IT services to all executive branch agencies, the legislative branch, and the K-12 public and charter school network, while exercising governance authority over statewide technology direction and investments. Core platforms include the Go DE Digital Government Portal (a multi-agency citizen-facing portal), Delaware Identity Service (a single validated identity built on Okta's single sign-on solution), the GIS Broadband Hub, and the DigiKnow cybersecurity awareness portal. Infrastructure operations span 3.5 petabytes of stored data, 2,000 servers, 3,000 unique applications, 2.5 million emails processed daily, and 240 million security events logged daily, with approximately 90,000 service desk requests handled annually across a 24x7 technical support operation.

DTI's technology stack is anchored by Okta for identity, Salesforce under CloudNuro FinOps-based SaaS governance, and Microsoft environments, supplemented by a GIS-based broadband mapping platform and digital accessibility services. It administers the State and Local Cybersecurity Grant Program (SLCGP) to bring all Delaware government entities to a baseline cyber risk posture and leads the Delaware Broadband Office to expand wired high-speed internet statewide. DTI does not generate commercial revenue; it is funded through state budget appropriations and federal grants, including a $110 million ARPA broadband investment in September 2021 and approximately $100 million in expected BEAD funding from the NTIA. The COO administers a documented $38.5 million portfolio covering network operations, mainframe, telecom, data center, and facilities. Current leadership includes CIO Gregory Lane, with Jordan Schulties serving as Acting CIO, Deputy CIO Aleine Cohen, COO Gerald Whisman, Chief Security Officer Eugene Craft, and Broadband Office Executive Director Roddy Flynn.

Name

Delaware Department of Technology and Information

Legal name

Delaware Department of Technology and Information

Website

https://dti.delaware.gov

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Delaware's chartered central IT organization providing enterprise technology services, cybersecurity, identity management, digital portals, broadband expansion, and digital accessibility to all state agencies, the legislative branch, and K-12 public and charter schools.

Ownership category

akta.pro rank

Product category

Government IT Services

NAICS

Executive, Legislative, and Other General Government Support (921)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

Keywords

• State government IT
• Cybersecurity operations
• Broadband infrastructure
• Identity management
• Digital government services

Headquarters

HQ city

Dover

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Others

Revenue model

1. State Government Budget Funding: DTI operates as Delaware's central IT organization, funded through state government appropriations and budgets. Services are provided to state agencies as enterprise services to enable them to fulfill their missions. No commercial revenue generation.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Delaware Department of Technology and Information (DTI) is the state's central IT organization that delivers enterprise technology services, cybersecurity operations, identity and access management, broadband infrastructure programs, and digital government platforms to Delaware state agencies, the legislative branch, K-12 schools, and the public. It operates and maintains shared statewide infrastructure and portals that consolidate digital services for agencies, residents, and businesses.

Product overview

The Delaware Department of Technology and Information (DTI) is the state's central IT organization providing a comprehensive suite of technology services and digital platforms. The core offerings include the Go DE digital government portal for citizen services, Delaware Identity Service (id.delaware.gov) for secure authentication via Okta, the GIS Broadband Hub for digital equity initiatives, and the DigiKnow cybersecurity awareness portal. DTI also manages the State and Local Cybersecurity Grant Program (SLCGP) for statewide cyber enhancement projects. Supporting programs include CyberStart America and Cyber FastTrack for cybersecurity talent development, DigiGirlz for STEM education, and the annual Secure Delaware Workshop. Infrastructure operations span 3.5 petabytes of data storage, 2,000 servers, 3,000 applications, with 240 million security events logged daily and 2.5 million emails processed each day. Recent technology deployments include CloudNuro SaaS Management Platform for Salesforce governance across state agencies.

Differentiator

Problem solved

Functional benefit

Brands

• Go DE: A partnership among the Governor's office, OST, GIC, and DTI to develop the new digital government portal for residents and visitors, providing a single human-centered entry to reach state services.
• Delaware Identity Service (ID.delaware.gov)
• DigiKnow
• Delaware Broadband Office

Products and services

• Go DE Digital Government Portal

Quantifiable outcome

• 3.5 Petabytes of data stored and managed
• +3 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature5 records

Partnerships

16 partnerships are on record, tiered core and minor.

• CloudNurocoreTechnology or Integration · 1 January 2026CloudNuro implemented its SaaS Management Platform for Salesforce governance across Delaware state agencies. The platform delivers license visibility, cost allocation, and chargeback automation using the FinOps Foundation framework to create a single source of truth for Salesforce utilization.
• SANS InstitutecoreStrategic or Co-development PartnerNational sponsor of CyberStart America and Cyber FastTrack programs. Provides immersive gamified learning platforms for cybersecurity education and national scholarship competitions. Nearly 1,400 Delaware students have participated over 7 years.
• National Cyber Scholarship Foundation (NCSF)coreStrategic or Co-development PartnerNational nonprofit sponsoring CyberStart America and Cyber FastTrack programs to identify and develop next generation cybersecurity professionals. Awards scholarships and provides training to Delaware students.
• Microsoft CorporationcoreStrategic or Co-development PartnerSponsor of DigiGirlz program providing hands-on STEM career exploration for young women. Hosts annual DigiGirlz Day events virtually and in-person. Partnership spanning 10+ years reaching over 1,200 Delaware girls.
• OktacoreTechnology or IntegrationProvides single sign-on solution powering Delaware Identity Service (ID.delaware.gov), offering single validated identity for secure transactions across state agencies.
• ComcastminorChannel Partner/ Reseller/ DistributorPrivate sector partner in broadband infrastructure expansion. Part of the $110M ARPA broadband investment to connect unserved areas across Delaware.
• University of DelawarecoreStrategic or Co-development PartnerPartner in Secure Delaware Workshop and cybersecurity education initiatives. University of Delaware Center for Cybersecurity, Assurance and Privacy (CCAP) serves as platinum sponsor of annual cybersecurity workshop.
• Delaware League of Local GovernmentscoreStrategic or Co-development PartnerPartner organization for Secure Delaware Workshop, representing municipal governments. Collaborates on cybersecurity training and initiatives for local government entities.
• Delaware Small Business Development CenterminorStrategic or Co-development PartnerPartner in Secure Delaware Workshop providing cybersecurity training resources for small businesses across Delaware.
• National Telecommunications and Information Administration (NTIA)coreStrategic or Co-development PartnerFederal agency administering BEAD program providing approximately $100 million in broadband funding to Delaware. Delaware Broadband Office coordinates with NTIA for Internet for All initiative.
• Delaware Technical Community CollegeminorStrategic or Co-development PartnerEducational partner for DigiGirlz events and broadband workforce development initiatives. Hosted DigiGirlz Day at Terry Campus in Dover.
• Wilmington UniversityminorStrategic or Co-development PartnerEducational partner for DigiGirlz program and cybersecurity education initiatives. Served as Silver Sponsor for Secure Delaware Workshop.
• DeloitteminorImplementation/ SI/ Consulting PartnerProfessional services firm serving as Platinum Sponsor of Secure Delaware Workshop. Provides cybersecurity expertise and thought leadership.
• Core BTSminorImplementation/ SI/ Consulting PartnerDigital transformation consulting firm serving as Platinum Sponsor of Secure Delaware Workshop. Provides technology modernization expertise.
• Delaware Center for Educational TechnologyminorStrategic or Co-development PartnerEducational technology partner for DigiGirlz and other STEM programs supporting technology education in Delaware schools.
• JP Morgan ChaseminorStrategic or Co-development PartnerFinancial partner sponsoring Secure Delaware Workshop and supporting cybersecurity initiatives for Delaware businesses.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Georgia Technology Authority: Georgia's state IT authority providing enterprise infrastructure, cybersecurity, and managed services to state agencies. Directly comparable peer with similar chartered mandate for centralized technology governance.
• Ohio Department of Administrative Services — IT: Ohio's Office of Information Technology within DAS provides enterprise IT, cybersecurity, and digital services to state agencies. Functionally analogous to Delaware DTI's enterprise IT and security mandate.
• Florida Digital Service: Florida's state digital services organization within the Department of Management Services, focused on modernizing citizen-facing digital services and IT modernization. Comparable in mandate to Delaware DTI's Go DE and Digital Accessibility initiatives.
• New York State Office of Information Technology Services: New York's centralized state IT organization delivering enterprise services, cybersecurity operations, and digital platforms across all executive agencies. Comparable in function and breadth of centralized IT governance to Delaware DTI.
• Texas Department of Information Resources: Texas's central state IT agency providing technology services, cybersecurity, and statewide technology contracting to state agencies, higher education, and local government. Closely mirrors DTI's centralized governance and managed services model.
• Virginia Information Technologies Agency (VITA): Virginia's chartered state IT agency providing enterprise infrastructure, cybersecurity, and IT procurement services to executive branch agencies. Direct peer with similar centralized service delivery and governance mandate.
• California Department of Technology: California's chartered state central IT organization providing enterprise technology services, cybersecurity, and digital services to all executive branch agencies. Most directly comparable peer by charter, mission, and structure to Delaware DTI, though operating at much larger scale.
• Pennsylvania Office of Administration — IT: Pennsylvania's IT function within the Office of Administration delivers centralized technology services and cybersecurity across state government. Comparable to DTI's role as central IT provider for executive agencies.

Others

• Multi-State Information Sharing and Analysis Center (MS-ISAC): CISA-affiliated organization providing cybersecurity threat intelligence, incident response, and shared services to state, local, tribal, and territorial governments. Adjacent peer enabling DTI's cybersecurity operations through threat intelligence sharing.
• National Association of State Chief Information Officers (NASCIO): Nonprofit association representing state CIOs and IT leaders across the U.S. DTI's leadership has actively participated, with former CIO James Collins serving as NASCIO President. Ecosystem peer rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/DE_DTI
• Facebookfacebook.com/DelDTI
• Instagraminstagram.com/de.dti

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delaware Department of Technology and Information