What Preseem does

Preseem, operated by Aterlo Networks Inc., is a Waterloo, Ontario-based SaaS company that provides cloud-based network telemetry and Quality of Experience (QoE) management software for regional and rural Internet Service Providers, particularly Wireless ISPs (WISPs). Founded in 2014 as NightShift and pivoted to the Preseem platform in 2017, the company ingests high-granularity network metrics (latency, throughput, packet loss, jitter) from subscriber, AP, and tower levels via a Poller component that collects SNMP/HTTP/API data from multi-vendor equipment and publishes it to the Preseem cloud. The platform is differentiated by its Active Queue Management implementation using the FQ-CoDel algorithm, which automatically mitigates bufferbloat and enforces per-flow fairness, and by RF Analysis Tools that produce 0-10 RF condition scores and AP capacity indicators for fixed wireless operators. Amplify AI, launched in 2026, adds an AI-powered support intelligence layer that automates investigative workflows during customer support calls and produces churn risk scoring by infrastructure site.

Preseem generates revenue primarily through monthly SaaS subscriptions priced per active subscriber and device, with a starter tier at $100 per month and enterprise pricing scaled to deployment size. A secondary revenue stream comes from one-time hardware sales of Preseem 15K and 40K rackmount appliances and NIC modules (priced $1,030-$1,740 USD), deployed in-line within subscriber networks. The go-to-market combines a 30-day free trial, demo-led direct sales, event presence at WISPAPALOOZA and the Proactive ISP Virtual Summit, and content-led acquisition through the annual ISP Network Report, with a TDL Gentek distribution partnership covering Canada. Customer segments span regional and rural ISPs, fixed wireless operators, and fiber and hybrid ISPs, with named customers including Herotel, Vistabeam, Mascon, Quickline Communications, and Grizzly Broadband. The company is privately held, bootstrapped with no disclosed external funding, and operates as a remote-first team of 11-50 employees under CEO Dan Siemon, COO Gerrit Nagelhout, and CTO Scot Loach.

Name

Preseem

Legal name

Aterlo Networks Inc.

Website

https://preseem.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Preseem is a Waterloo, Ontario-based SaaS company that provides cloud-based network telemetry, Quality of Experience monitoring, and AQM-based traffic shaping for regional and rural ISPs and WISPs, with hardware appliances sold as a secondary revenue stream.

Ownership category

akta.pro rank

Product category

ISP Network Management Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Computer Communications Equipment (3576)

akta.pro primary industry

Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability) (HDAIAFAI)

akta.pro secondary industries

Network Automation & Orchestration (Intent-Based/Workflow) (HDAFAMAC), Network Architecture & Design Services (BPAEAEAA)

Keywords

• Network telemetry software
• Subscriber QoE monitoring
• ISP network analytics
• AQM traffic shaping
• Fixed wireless optimization

Headquarters

HQ city

Waterloo

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. SaaS Platform Subscription: Monthly subscription fee based on number of Active Devices and Subscribers managed. Base subscription payable in advance with overage charges payable in arrears. Core revenue stream from per-subscriber SaaS pricing.
2. Hardware Appliances: Sale of Preseem network appliances (15K, 40K) and NIC modules. One-time hardware purchase with prices ranging from $1,030 to $1,740 USD for NIC modules. Appliances come with 30-day money-back guarantee.
3. Professional Services: Initial network walk-through and consulting support included in subscription. Custom assistance for complex network setups.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels9 records

Core offering

Preseem (operated by Aterlo Networks Inc.) sells a cloud-based Network Telemetry and Proactive Quality of Experience (QoE) platform that ingests high-granularity network metrics from ISP access technologies (fixed wireless, fiber, DSL, cable) and delivers proactive issue detection, AQM traffic shaping using FQ-CoDel, RF analysis, and AI-powered support intelligence (Amplify AI). It is sold as a SaaS subscription priced per subscriber/device, with optional 15K and 40K rackmount hardware appliances for in-line deployment.

Product overview

Preseem is a cloud-based Network Telemetry and Proactive QoE platform for ISPs, with hardware appliances (Preseem 15K and 40K) deployed in-line within subscriber networks. The core Preseem Platform provides real-time subscriber Quality of Experience monitoring, proactive issue detection, and AQM-based traffic shaping (QoE Optimized Shaping using FQ-CoDel) across fixed wireless, fiber, DSL, and cable access technologies. Amplify AI is an AI-powered support intelligence add-on that automates the investigative workflow on support calls. Additional modules include RF Analysis Tools for radio frequency assessment and Automatic AP Capacity Management for AP optimization. The company publishes an annual ISP Network Report as a benchmarking resource for the industry.

Differentiator

Problem solved

Functional benefit

Brands

• Amplify AI: AI-powered support intelligence built on Preseem's data platform that eliminates escalations and puts resolution in every support rep's hands. Provides AI-guided support workflows integrated with Preseem's network data.

Products and services

• Preseem Platform Cloud-based network telemetry and proactive QoE platform for ISPs. Ingests key network metrics at high granularity and short intervals, provides real-time subscriber QoE monitoring, proactive issue detection, and AQM-based traffic shaping (FQ-CoDel) across fixed wireless, fiber, DSL, and cable access technologies. Sold as a SaaS subscription priced per subscriber/active device.
• Amplify AI AI-powered support intelligence add-on built on the Preseem data platform. Provides automated investigative workflows on every support call, real-time network context, churn risk analysis by infrastructure site, and AI-guided resolution to reduce escalations.
• Preseem 15K Appliance 1U 19-inch rackmount network appliance (ATX single 220W PSU, 3 smart fans) supporting 20 Gbps capacity with one front-facing NIC module slot and flexible 10G–100G NIC options. Sold separately with 30-day money-back guarantee.
• Preseem 40K Appliance 1U 19-inch rackmount network appliance with 1+1 ATX redundant 1300W PSUs and 5 hot-swappable fans. Supports 100 Gbit/s aggregate+ capacity with four front-facing NIC module slots and flexible 10G–100G NIC options (200G+ planned).
• RF Analysis Tools Radio frequency analysis module for fixed wireless networks providing 0-10 RF condition scores, universal metrics that identify QoE problem sources, subscriber capacity metrics, and real-time AP capacity indicators.
• QoE Optimized Shaping (AQM Traffic Shaping) Active Queue Management traffic shaping solution using the FQ-CoDel algorithm to enforce bandwidth limits, manage high-bandwidth applications, eliminate bufferbloat, and deliver lower latency and more consistent throughput.
• Automatic AP Capacity Management Automatically monitors and manages access point capacity, showing whether each AP can handle additional subscribers or is overloaded. Helps ISPs plan AP upgrades and splits proactively.
• ISP Network Report Annual industry benchmark report compiled from Preseem's data covering fixed wireless and fiber network performance globally, including subscriber data consumption, throughput trends, equipment market share, and network quality metrics.

Quantifiable outcome

• Support calls reduced by 25%+
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• QueSee AIcoreTechnology or Integration · 5 May 2026Integration connecting Preseem's Quality of Experience network data directly into QueSee's customer experience and retention platform for broadband operators. Enables support agents to access real-time network context during live calls, provides network-verified call scoring, and introduces Tower Intelligence view aggregating churn risk and revenue impact by infrastructure site.
• TDL GentekcoreChannel Partner/ Reseller/ Distributor · 25 August 2023Partnership to enhance telecom services in Canada with Preseem. TDL Gentek distributes telecommunications equipment and services in Canada.
• Fiber Broadband AssociationminorOthers · 29 June 2023Industry association membership. Preseem joined to engage with fiber broadband operators and expand beyond fixed wireless focus.
• CalixminorStrategic or Co-development PartnerSpeaker and panel participant at Preseem's Proactive ISP Virtual Summit. Co-presenting on AI in broadband operations.
• Blue Stream FiberminorStrategic or Co-development PartnerSpeaker at Preseem's Proactive ISP Virtual Summit, themed 'AI in Action'.
• Wisper InternetminorStrategic or Co-development PartnerSpeaker at Preseem's Proactive ISP Virtual Summit, themed 'AI in Action'.
• NTCA - The Rural Broadband AssociationminorStrategic or Co-development PartnerSpeaker at Preseem's Proactive ISP Virtual Summit, themed 'AI in Action'.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cambium Networks: Cambium Networks is a major fixed wireless broadband equipment vendor and one of Preseem's pre-integrated partners. While primarily a hardware vendor, its cnMaestro management platform increasingly includes subscriber analytics and QoE insights that overlap with Preseem's value proposition, making it both a key integration partner and adjacent competitive threat.
• MikroTik: MikroTik provides low-cost routing and wireless equipment widely deployed by WISPs globally. While MikroTik does not provide high-level QoE analytics, its RouterOS and The Dude monitoring tool represent the incumbent low-cost alternative for ISPs that cannot justify Preseem's subscription, particularly in emerging markets.
• Tarana Wireless: Tarana is a leading fixed wireless broadband equipment vendor and a Preseem integration partner, with its G1 platform widely used by WISPs. Tarana's own visibility and analytics layers increasingly encroach on Preseem's RF analysis and subscriber QoE scoring, making it a strategic partner that could shift toward competition.
• Ubiquiti (UniFi Network): Ubiquiti provides networking equipment (including fixed wireless) and a free UniFi Network management platform that many smaller WISPs use as their default operations tool. While less feature-rich than Preseem, its bundled price point and broad install base among smaller ISPs represent the default-alternative competitor for entry-level WISP customers.

Broad incumbents

• Calix: Calix is the leading vendor of access platforms and cloud management software for broadband service providers, including SmartTown, Calix Operations Cloud, and increasingly integrated intelligence and AI analytics. As a broad incumbent, it competes with Preseem by bundling network intelligence into its existing broadband access ecosystem, particularly targeting the same regional and rural ISPs.
• Datadog: Datadog is a leading cloud observability and APM platform that increasingly includes network performance monitoring and infrastructure visibility relevant to ISP-like operators. While currently more focused on cloud-native and enterprise customers, its broad observability stack represents a frontier competitor as Preseem's Amplify AI moves into operational analytics.
• Adtran: Adtran provides fiber and broadband access equipment with growing software/analytics offerings (Mosaic Cloud Platform) serving regional ISPs and fiber operators. As a broad incumbent in fiber and hybrid networks, it competes with Preseem's multi-vendor positioning while also being a key integration partner for fiber QoE monitoring.
• SolarWinds Network Performance Monitor: SolarWinds offers NPM tools used by service providers and enterprises to monitor network device health, performance, and availability. While more general-purpose than Preseem's ISP-focused toolset, it represents the broader NPM category Preseem competes within for the network monitoring budget at mid-market ISPs.
• Cisco ThousandEyes: Cisco ThousandEyes provides network performance monitoring and observability across the internet and enterprise networks, including ISPs and broadband operators. It is a broad incumbent offering SLA monitoring, visibility, and analytics that overlap with Preseem's QoE monitoring positioning, though at higher price points and enterprise scale rather than regional ISP focus.

Emerging players

• Catchpoint: Catchpoint is a network observability and digital experience monitoring platform used by ISPs, SaaS providers, and enterprises for SLA monitoring and subscriber-side visibility. It represents an emerging player with technical overlap on network performance and observability — particularly relevant as Preseem's Amplify AI extends into digital experience scoring.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@preseem
• Facebookfacebook.com/preseem
• LinkedInlinkedin.com/company/preseem
• Xx.com/preseem

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Preseem