Waukesha County

What Waukesha County does

Waukesha County is a county government entity and political subdivision of the State of Wisconsin, founded in 1843 and headquartered in Waukesha, Wisconsin. The county delivers a comprehensive portfolio of public services to its residents through dedicated departments including Health and Human Services, Emergency Preparedness, Parks and Land Use, the Department of Aging and Disability Resource Center (ADRC), the Medical Examiner's Office, and the County Clerk's Office. Core service lines encompass public safety via a 24/7 911 Public Safety Answering Point and countywide emergency dispatch, behavioral health and substance abuse services, aging and disability support, child and youth services, veteran services, vital records issuance, marriage licensing, elections administration, environmental health (well water testing for 40,000+ private wells and radon detection), community development programs (CDBG and HOME Consortium), and management of an 8,500-acre county park system.

The county's underlying technology infrastructure includes a GIS-based Land Information System serving residents, businesses, and government agencies with spatial data and mapping, online service portals for permit applications, vital records orders, and property tax information, and a dedicated emergency communications infrastructure including radio services. Proprietary or differentiated systems are limited to the Land Information System (interoperability-focused) and the countywide PSAP (safety/security architecture).

Waukesha County's revenue model is typical of municipal governments: it is funded through property tax allocations from local municipalities, federal grants (notably an annual CDBG allocation of approximately $1.3 million from HUD), state-administered housing program funding (HOME Consortium), and standardized transactional fees for services such as vital records ($20 first copy + $3 per additional), marriage licenses ($110), and radon test kits ($10–$20). Service delivery is direct-to-government-to-consumer, with no third-party resellers or private-channel distribution. The county is governed by an elected County Board of Supervisors and County Executive, with recent leadership transitions including the swearing in of Georgia Maxwell as County Clerk following the mid-term retirement and passing of predecessor Meg Wartman.

Name

Waukesha County

Legal name

Waukesha County

Website

https://waukeshacounty.gov

Company type

Private

Founded year

1843

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Waukesha County is a Wisconsin county government founded in 1843 that delivers public services — including public safety, health and human services, courts, parks, vital records, and environmental health — to its residents through multiple departments and a 1,001–5,000 employee workforce.

Ownership category

akta.pro rank

Product category

County Government Services

NAICS

Administration of Public Health Programs (92312), Administration of Environmental Quality Programs (9241), Community Housing Services (62422), Courts (922110)

SIC

Services-Social Services (8300), Services-Health Services (8000), Refuse Systems (4953)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

County/District/Local Health Departments (HLAJAAAB), Government Public Health Grantmaking & Program Offices (HLAJALAA)

Keywords

• County government services
• Public health and human services
• Emergency dispatch and 911
• Land records and GIS
• Community development grants

Headquarters

HQ city

Waukesha

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax Revenue: County receives property tax allocations from local municipalities within Waukesha County to fund general government operations and services.
2. Federal Grants (CDBG/HOME): Annual federal Community Development Block Grant (CDBG) allocation of approximately $1,300,000 from HUD for community development programs.
3. Vital Records Fees: Fees for vital records services including birth, death, marriage, and divorce certificates ($20 first copy + $3 additional).
4. Marriage License Fees: Marriage license application fee of $110, with $25 waiver fee for expedited processing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Waukesha County operates general-purpose county government services for its residents, including public safety and 9-1-1 dispatch, Health and Human Services (mental health, ADRC, child/youth, veterans), vital records and marriage licensing, land records and GIS mapping, community development and housing programs, environmental health (well water and radon testing), and an 8,500-acre park system. Service delivery spans in-person county offices, an online portal, phone/contact centers, and emergency communications infrastructure.

Product overview

Waukesha County operates as a government entity providing comprehensive public services through its official website portal and departmental divisions. The service portfolio includes Health and Human Services with its Aging and Disability Resource Center (ADRC) as a key sub-component, Vital Records services for birth/death/marriage certificates, Land Information System (GIS) for spatial data and mapping, Emergency Preparedness including 9-1-1 communications, Medical Examiner services, Environmental Health services (well water testing, radon testing), Community Development programs (CDBG and HOME Consortium), and municipal services such as recycling, water quality, and land records. These services function as distinct departmental offerings unified through the county website portal rather than a single software product architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• Health and Human Services Comprehensive Health and Human Services department providing public health services, behavioral health, child and youth services, public assistance programs, and veteran services for county residents, with a mission to enhance quality of life while assuring critical needs are met.
• Aging and Disability Resource Center (ADRC) Single access point for publicly funded long-term care providing information, assistance, benefits counseling, and supportive services for adults aged 60+, caregivers, adults with disabilities, and individuals with mental health concerns.
• Vital Records Services Issuance of birth, death, marriage, and divorce certificates for Waukesha County and the State of Wisconsin, available in-person, by mail, drop box, or online through VitalChek.
• Marriage License Application Statutory marriage license application service administered by the County Clerk's office, including a $25 waiver fee option for applicants marrying within 4 days of application.
• Land Information System (GIS) Geographic Information System providing mapping, spatial analysis, and data visualization services for residents, businesses, and government agencies through interactive maps, open data portal, and LIS Hub.
• Emergency Preparedness and 9-1-1 Dispatch Services County emergency response coordination comprising the Waukesha County Communications Center (9-1-1 PSAP), Emergency Management, and Radio Services providing 24/7 emergency telecommunications and dispatch capabilities.
• Land Records Document indexing, storage, maintenance, and public access services for land records including deeds, mortgages, and plats of survey as directed by Wisconsin state statutes.
• Medical Examiner Services Board-certified forensic pathology services investigating reportable deaths based on Wisconsin State law 979.01, providing impartial, independent death investigations separate from law enforcement or healthcare facilities.
• Private Well Water Quality and Laboratory Services State-certified laboratory offering well water sampling and analysis for bacteriological and chemical contaminants including coliform bacteria, nitrates, fluoride, hardness, chloride, and iron for private well owners.
• Radon Testing Services Southeastern Wisconsin Radon Information Center providing radon test kits (short-term charcoal canister and long-term alpha track), testing guidance, and mitigation information for Waukesha, Racine, and Milwaukee counties.
• Community Development Block Grant (CDBG) Program Annual federal housing and community development program allocating approximately $1.3 million from HUD for public services, affordable housing, public facilities, and economic development benefiting low-moderate income residents.
• HOME Consortium Housing Programs Four-county consortium (Jefferson, Washington, Ozaukee, Waukesha) administered housing programs including down payment assistance, housing rehabilitation loans, and CHDO development for affordable housing.
• Water Quality and Watershed Services Environmental protection services promoting watershed health, stormwater management, and homeowner education for lake and river quality preservation.
• Recycling and Garbage Services Municipal recycling program providing disposal options, curbside recycling guidance, household hazardous waste collection, and recycling education programs including Master Recycler certification.

Quantifiable outcome

• Community Development Block Grant allocation of $1,300,000 annually for community programs
• +1 more outcomes

Named customers9 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Froedtert & the Medical College of WisconsincoreStrategic or Co-development Partner · 1 January 2026Healthcare partnership for the 2026 Community Health Survey to understand community health needs and priorities. The survey helps guide future health initiatives, funding decisions, and programs across the county.
• ProHealth CarecoreStrategic or Co-development Partner · 1 January 2026Healthcare partnership for the 2026 Community Health Survey to understand community health needs and priorities. The survey helps guide future health initiatives, funding decisions, and programs.
• Aurora Health CarecoreStrategic or Co-development Partner · 1 January 2026Healthcare partnership for the 2026 Community Health Survey to understand community health needs and priorities. The survey helps guide future health initiatives, funding decisions, and programs.
• AscensioncoreStrategic or Co-development Partner · 1 January 2026Healthcare partnership for the 2026 Community Health Survey to understand community health needs and priorities. The survey helps guide future health initiatives, funding decisions, and programs.
• Habitat for HumanityminorOthersCDBG Grant recipient for affordable housing development projects in Waukesha County.
• Food Pantry of Waukesha CountyminorOthersCDBG Grant recipient for food and nutrition services supporting low-moderate income residents.
• Lake Area Free ClinicminorOthersCDBG Grant recipient for dental clinic services providing care to underserved populations.
• Waukesha Free ClinicminorOthersCDBG Grant recipient for medical care services for uninsured and underinsured residents.
• The Women's CenterminorOthersCDBG Grant recipient for domestic abuse prevention and support services.
• Journey 21minorOthersCDBG Grant recipient for services supporting individuals and families in need.
• Parents PlaceminorOthersCDBG Grant recipient for parenting and family support services.
• The HAASE HOUSEminorOthersCDBG Grant recipient for housing and supportive services.
• The Hope CenterminorOthersCDBG Grant recipient for community support services.
• Pamela Parker Community Outreach Health ClinicminorOthersCDBG Grant recipient for community health clinic services.
• HAWS - Humane Animal Welfare SocietyminorOthersAnimal control services partner for multiple municipalities including Delafield, New Berlin, Pewaukee, Waukesha, and various towns.
• Elmbrook Humane Society (EBHS)minorOthersAnimal control services partner for Brookfield municipality.
• Wisconsin Department of Natural ResourcescoreStrategic or Co-development PartnerWildlife management and environmental regulation partner for Waukesha County. DNR provides wildlife-related guidance and enforcement.
• Wildlife In NeedminorOthersWildlife rehabilitation services partner for Waukesha County residents.

Scale indicators7 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Milwaukee County: Wisconsin county government immediately adjacent to Waukesha County, providing the same bundle of services — circuit courts, sheriff, HHS, transit, parks, and vital records — making it the closest operational peer.
• Dane County: Another Wisconsin county government with a comparable service portfolio (courts, public health, land information, parks, environmental health) and similar mid-to-large scale, serving the Madison metropolitan area.
• Racine County: Southeastern Wisconsin county that partners with Waukesha County on regional radon information services; comparable in providing circuit courts, HHS, and environmental health programs.
• Washington County: Wisconsin county neighbor of Waukesha County and partner in the four-county HOME Consortium, providing overlapping HHS, community development, and emergency preparedness services.
• Winnebago County: Wisconsin county government with similar HHS, public safety, parks, and community development functions, providing a comparable reference for mid-size county operations.
• Brown County: Mid-sized Wisconsin county government offering courts, public health, community development, parks, and emergency communications — a comparable service-delivery peer at similar scale.
• Outagamie County: Wisconsin county with a comparable portfolio of HHS, courts, land information, and environmental health services — a useful operational benchmark for service breadth and delivery model.
• Kenosha County: Southeastern Wisconsin county providing the same bundle of local government services, comparable in population scale and service portfolio to Waukesha County.
• Ozaukee County: Wisconsin county co-administrator of the HOME Consortium with Waukesha County, offering the same core county services including public health, vital records, and land information.
• Jefferson County: Fourth member of the four-county HOME Consortium alongside Waukesha County, comparable in operating model as a Wisconsin county providing courts, HHS, and community development programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/WaukeshaSheriff
• YouTubeyoutube.com/@wcwebvideos
• Facebookfacebook.com/WaukeshaCountyGovernment
• LinkedInlinkedin.com/company/waukesha-county
• Instagraminstagram.com/waukeshacountywi

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waukesha County