What TrueBill Solutions does

TrueBill Solutions is a private SaaS company founded in 2007 and headquartered in Loomis, California, providing utility billing and water management software purpose-built for public water agencies. The company serves municipal water utilities, irrigation districts, and special districts — primarily across California and the Western United States — through 40+ customers spanning 12 states. Its core product, the TrueBill platform, combines a high-performance billing engine supporting complex water, wastewater, and agricultural water rate structures with customer information, payment processing, and operational workflow capabilities. The platform is delivered as a cloud-based, browser-accessible SaaS with optional on-premise deployment and modular architecture that allows agencies to adopt individual capabilities or comprehensive suites.

The company's modular product set extends beyond billing into adjacent functional areas: TrueCIP provides a PCI-compliant customer self-service portal; TrueAIM delivers agricultural water accounting, irrigation order management, and predictive analytics; TrueCPM manages conservation program administration; TrueBPM automates backflow prevention tracking and compliance; TrueRRA streamlines Reclamation Reform Act reporting; TrueCanal enables field-based canal operations with offline capability; TrueGIS provides web-based geographic visualization; and TrueVCP supports contractor document submission. The suite is integrated with enterprise systems including Lucity, Cityworks, and Infor, and offers PCI-compliant payment processing across IVR, cashiering, and e-check channels.

TrueBill generates revenue primarily through SaaS subscription licensing, supplemented by implementation, strategic advisory, and performance testing services. Go-to-market is exclusively via direct enterprise field sales and consultative engagement with public agencies, with no disclosed reseller or self-serve distribution. In March 2026, TrueBill was acquired by Govineer Solutions from GovPath (a Seaside Equity Partners portfolio company) and continues to operate under the TrueBill name with stated commitments to long-term product investment, customer support, and innovation.

Name

TrueBill Solutions

Legal name

TrueBill Solutions

Website

https://truebillsolutions.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

TrueBill Solutions provides cloud-based utility billing and water management SaaS for municipal water utilities, irrigation districts, and special districts, primarily in California and the Western U.S., serving 40+ public agencies across 12 states with a modular billing, compliance, and citizen engagement platform.

Ownership category

akta.pro rank

Product category

Utility Billing Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Water, Sewage and Other Systems (2213)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Customer Billing & Revenue Management (rate configuration, billing, adjustments, revenue assurance) (EUANAIAC)

akta.pro secondary industries

Customer Metering, Billing & Retail Water Services (EUANAAAH), Third-Party Water Retailing & Managed Billing Services (outsourced billing, white-label retail operations) (EUANAIAL), Payments, Collections & Credit/Delinquency Management (payment channels, dunning, write-offs) (EUANAIAE)

Keywords

• Utility billing software
• Water management software
• Agricultural irrigation management
• Municipal billing platform
• Customer information portal

Headquarters

HQ city

Loomis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription Licenses: TrueBill operates as a mission-critical SaaS platform providing utility billing and water management software. The primary revenue stream is subscription-based SaaS licensing, with both SaaS (cloud-hosted) and on-premise deployment options available to public water agencies. The modular product suite allows agencies to purchase individual modules or comprehensive solutions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

TrueBill Solutions provides a modular, cloud-based SaaS platform for utility billing and water management, purpose-built for municipal water utilities, irrigation districts, and special districts. The flagship TrueBill billing engine handles complex water, wastewater, and agricultural water billing scenarios, supported by integrated modules for customer portals, irrigation management, GIS mapping, conservation programs, backflow prevention, RRA compliance, and field operations. Deployment options include SaaS and on-premise, with implementation, performance testing, and strategic advisory services delivered directly by the company.

Product overview

TrueBill Solutions offers a modular platform-plus-products architecture anchored by its flagship TrueBill utility billing system, a cloud-based water utility and irrigation management SaaS platform serving municipal water utilities, irrigation districts, and special districts primarily in California and the Western United States. The platform integrates a suite of specialized modules including TrueCIP (customer portal), TrueBPM (backflow program management), TrueCanal (field operations), TrueCPM (conservation management), TrueAIM (agricultural irrigation management), TrueGIS (geographic information systems), TrueRRA (Reclamation Reform Act automation), and TrueVCP (vendor contractor portal). Together, these integrated solutions provide billing, customer service, payments, irrigation operations, compliance reporting, and citizen self-service capabilities. The platform also offers open integrations with enterprise systems including Lucity, Cityworks, and Infor, along with PCI-compliant payments, IVR, cashiering, and e-check support.

Differentiator

Problem solved

Functional benefit

Brands

• TrueBill: Utility and Agriculture Water Billing - flagship product platform
• TrueCIP
• TrueBPM
• TrueCanal
• TrueCPM
• TrueAIM
• TrueGIS
• TrueRRA
• TrueVCP

Products and services

• TrueBill: Utility and Agriculture Water Billing Flagship browser-based billing and operations platform built around a high-performance billing engine that supports complex scenarios across water, wastewater, and agricultural water, combining billing, customer service, payments, and operational workflows for municipal water utilities, irrigation districts, and special districts.
• TrueCIP: Customer Information Portal Secure, PCI-compliant web-based customer portal providing 24/7 access to account information, online payments, service requests, and water usage summaries for utility customers of public water agencies.
• TrueBPM: Backflow Program Management Comprehensive backflow prevention management solution providing full visibility into devices, contractors, testing schedules, and compliance status with built-in automation and validation tools for special districts and water utilities.
• TrueCanal: Field Client for Agricultural Water Operations Field-based application for canal operations staff to manage water delivery orders by creating irrigation events (Turn On, Keep On, Turn Off), with offline store-and-forward capability and automatic sync for billing and allocation in irrigation districts.
• TrueCPM: Conservation Program Management Platform for end-to-end management of water conservation programs including campaigns, budgets, incentives, and compliance reporting, integrated with TrueBill for accurate incentive tracking and CUWCC/USBR/CDWR compliance.
• TrueAIM: Agricultural Irrigation Management Web-based agricultural water accounting and operations management solution for irrigation districts, enabling real-time monitoring, water order management, consumption tracking, seasonal allocations, and predictive analytics.
• TrueGIS: Geographic Information Systems Interactive browser-based GIS mapping that integrates with TrueBill and TrueAIM, enabling agencies to visualize spatial data, manage unlimited data layers, and improve operational insight with ESRI and open-source GIS platform support.
• TrueRRA: Reclamation Reform Act Automation Solution that automates Reclamation Reform Act compliance processes through streamlined digital forms, automated tracking, real-time data sharing, and eligibility tracking for irrigation districts and water agencies.
• TrueVCP: Vendor Contractor Portal Secure self-service web portal for approved vendors and contractors to submit backflow test results and certification documentation, with role-based access and optional MFA for water agencies and special districts.

Quantifiable outcome

• Supporting utilities that serve millions of residents across 12 states
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature10 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Edmunds GovTech: Edmunds GovTech provides financial management, utility billing, and citizen self-service software specifically designed for small and mid-sized municipal governments. It is a direct peer competing for similar water utility and special district customers.
• Springbrook Software: Springbrook Software provides cloud-based government accounting, utility billing, and payroll software for small-to-mid sized cities and special districts. Now part of OpenGov, it competes directly with TrueBill in the municipal utility billing market.
• Itineris: Itineris provides UMAX, a customer service and billing platform purpose-built for water and wastewater utilities, with deep domain expertise in utility customer operations. It is a direct peer competing for water utility CIS contracts.
• Caselle: Caselle provides utility billing, accounting, and management software for municipal governments including water utilities. It is one of the closest direct competitors to TrueBill in the small-to-mid market municipal utility billing space.
• Cogsdale: Cogsdale offers a comprehensive customer information system and utility billing solution targeted at municipal water, wastewater, and gas utilities. It is a direct peer with overlapping product functionality and customer base.
• Advanced Utility Systems: Advanced Utility Systems specializes in customer information and billing software for water, wastewater, and electric utilities, serving mid-sized municipalities. It is a direct competitor with comparable functionality to TrueBill's CIS billing platform.

Broad incumbents

• Tyler Technologies: Tyler Technologies is a large public sector software provider offering ERP, utility billing, and citizen engagement solutions to municipalities and counties. Its utility billing module competes with TrueBill from a broad incumbent position with much larger scale and resources.
• CentralSquare Technologies: CentralSquare provides cloud-based public administration software including utility billing, finance, and public safety for cities and counties. It is a broad incumbent with overlapping utility billing capabilities serving a comparable government customer base.
• Infor Public Sector: Infor provides enterprise ERP and public sector software used by many utilities, and is also a TrueBill integration partner. As a broad incumbent, it competes in adjacent financial and utility management layers of the municipal technology stack.

Emerging players

• Sedaru: Sedaru offers a cloud platform for water utility operations, asset management, and customer engagement, with overlap into irrigation district use cases. It represents an emerging player addressing similar utility workflows with a more modern cloud architecture.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/truebill-solutions

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TrueBill Solutions