Verida
Verida is a minority-owned NEMT management company serving state Medicaid agencies, managed care organizations, and Medicare Advantage plans across six states plus Washington D.C., providing administrative services and proprietary NET Insight™ GPS dispatch technology for over 3 million covered lives.
- Company typePrivate
- Founded2000
- HeadquartersVilla Rica, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Verida does
Verida, Inc. is a privately held, minority-owned non-emergency medical transportation (NEMT) management company headquartered in Villa Rica, Georgia. The company provides comprehensive administrative services for state Medicaid programs, managed care organizations, and Medicare Advantage plans, including call center operations, eligibility verification, claims management, transportation provider credentialing and monitoring, utilization review, fraud/waste/abuse mitigation, and quality management. Verida serves more than 3 million covered lives, receives over 5 million calls annually, and schedules more than 5 million trips annually with a 99.9% complaint-free member satisfaction rating. The company has maintained URAC Health Care Benefits Management Accreditation continuously since 2011 and operates state-level offices in Arkansas, Georgia, Indiana, Louisiana, Tennessee, and Washington D.C.
Verida's core technology asset is NET Insight™, a proprietary mobile platform leveraging GPS tracking that is provided free to contracted transportation providers. The platform enables Verida dispatchers to identify vehicle locations and estimated arrival times for members, supporting a member-focused service model in which drivers become familiar with members and can escalate concerns to case managers via the mobile application. NET Insight is positioned as the operational backbone of the dispatch workflow, integrated with back-office administrative functions rather than sold as a standalone product.
The business model is B2B services delivered under negotiated contracts with state Medicaid agencies and managed care organizations. Revenue mechanics are not publicly disclosed but are consistent with per-trip management fees or per-member-per-month administrative fees typical of NEMT brokers. Go-to-market is sales-led, anchored by a Chief Development Officer who handles new business inquiries, with contracts procured through direct outreach to government payers and large MCOs. Verida is independently operated with no disclosed parent company, no disclosed institutional or private equity backing, and no funding rounds in the input data.
Verida firmographics
Firmographics- Name
- Verida
- Legal name
- Verida, Inc.
- Website
- https://verida.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Verida is a minority-owned NEMT management company serving state Medicaid agencies, managed care organizations, and Medicare Advantage plans across six states plus Washington D.C., providing administrative services and proprietary NET Insight™ GPS dispatch technology for over 3 million covered lives.
- Ownership category
- akta.pro rank
Where Verida is headquartered
LocationHeadquarters
- HQ city
- Villa Rica
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Verida business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Go-to-market motion1 record
Distribution channels2 records
Marketing channels1 record
Verida product offering
Product offeringCore offering
Verida is a non-emergency medical transportation (NEMT) management company that delivers comprehensive administrative services for state Medicaid programs and managed care organizations, including call center operations, eligibility verification, claims management, transportation provider credentialing and monitoring, utilization review, fraud/waste/abuse mitigation, and quality management. Its proprietary NET Insight™ mobile technology platform uses GPS tracking so Verida dispatchers can identify vehicle locations and estimated arrival times for members, and the company provides free mobile technology devices to contracted transportation providers.
Product overview
Verida offers a unified NEMT management platform consisting of proprietary NET Insight™ mobile technology for GPS-based dispatch and tracking, complemented by comprehensive administrative services. The company operates as a single integrated offering rather than modular products, combining technology-enabled dispatch capabilities with back-office services including call center operations, claims processing, provider credentialing, and quality management for Medicaid and managed care organizations.
Differentiator
Problem solved
Functional benefit
Brands
- NET Insight™: Proprietary mobile technology leveraging GPS tracking to empower Verida Dispatchers to identify vehicle locations and estimated arrival times for members.
Products and services
- NET Insight™ Proprietary mobile technology platform that uses GPS tracking to allow Verida dispatchers to identify vehicle locations and estimated arrival times for members; mobile devices are provided free to contracted transportation providers and the mobile application enables drivers to communicate member concerns to case managers.
- NEMT Administrative Services Comprehensive non-emergency medical transportation administration for state Medicaid programs and managed care organizations, including call center operations, eligibility verification with gatekeeping, claims management, transportation provider credentialing and monitoring, utilization review, fraud/waste/abuse mitigation, and quality management.
Quantifiable outcome
- 99.9% complaint-free rating from members
- +2 more outcomes
Companies that use Verida
Customer profileSegments3 records
Ideal customer profiles2 records
Verida technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Verida partnerships and signals
Strategic signalScale indicators6 records
Recent moves5 records
Expansion highlights4 records
Verida competitors and assessment
Company assessmentOthers
- Superior HealthPlan (Centene): Superior HealthPlan, a Centene subsidiary, is a managed care organization that purchases NEMT services for its Medicaid and Medicare members in Texas and other states. It is a buyer/customer in Verida's market rather than a direct competitor, but represents the type of MCO customer Verida serves.
Direct peers
- National MedTrans Network: National MedTrans Network is an NEMT broker serving Medicaid, Medicare Advantage, and commercial health plans across multiple states. It is a direct peer to Verida with similar broker service offerings and state Medicaid contract focus.
- Southeastrans: Southeastrans is an NEMT broker specializing in Medicaid and managed care transportation services, with operations in multiple states. It directly competes with Verida in several of the same southeastern and mid-south states and offers similar NEMT administrative services including call center, eligibility verification, and claims processing.
- ModivCare: ModivCare is the largest U.S. NEMT broker and directly competes with Verida for state Medicaid and managed care NEMT contracts. Both companies provide comprehensive NEMT administrative services including call center operations, claims management, and provider credentialing to government healthcare programs.
- SafeRide Health: SafeRide Health is an NEMT technology and services company serving health plans, health systems, and government programs. It directly competes with Verida in providing technology-enabled NEMT solutions to Medicaid and Medicare Advantage populations, though with a more tech-forward positioning.
- Alivi: Alivi is a healthcare transportation and benefits management company providing NEMT services to health plans and government programs, with a focus on Medicaid populations. It directly competes with Verida for similar state Medicaid and managed care contracts with technology-enabled NEMT offerings.
- MTM (Medical Transportation Management): MTM is a major NEMT broker serving state Medicaid programs, Medicare Advantage plans, and managed care organizations across the U.S. It directly competes with Verida in the same RFP processes and serves a comparable customer base of Medicaid beneficiaries needing transportation to medical appointments.
Emerging players
- Circulation (a Health Catalyst company): Circulation provides NEMT services to health plans and healthcare providers through a digital platform. It is an emerging player with partial overlap to Verida, focused on technology-driven NEMT solutions for managed care and provider organizations.
Broad incumbents
- One Call Care Management: One Call (formerly One Call Care Management) provides specialty care coordination and transportation services for workers' compensation and group health plans. It overlaps with Verida in NEMT services but operates in adjacent payer markets (workers' comp, group health) rather than directly in Medicaid.
- Access2Care (WellSky): Access2Care, part of WellSky's healthcare technology portfolio, provides NEMT broker services for Medicare Advantage and Medicaid plans. It is a broader incumbent offering NEMT alongside other healthcare technology and care coordination solutions, competing with Verida for managed care organization contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Verida social profiles
Digital presenceVerida compliance and trust
Trust signalCompliance1 record
Verida financial estimates
Financial estimateRevenue estimate
Valuation estimate
Verida leadership team
Management profileNumber of profiles
Profiles1 record
Verida funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Verida M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Verida
What does Verida do?
Verida is a non-emergency medical transportation (NEMT) management company that delivers comprehensive administrative services for state Medicaid programs and managed care organizations, including call center operations, eligibility verification, claims management, transportation provider credentialing and monitoring, utilization review, fraud/waste/abuse mitigation, and quality management. Its proprietary NET Insight™ mobile technology platform uses GPS tracking so Verida dispatchers can identify vehicle locations and estimated arrival times for members, and the company provides free mobile technology devices to contracted transportation providers.
Is Verida a public or private company?
Verida is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Verida founded?
Verida was founded in 2000. It employs 1,001 to 5,000 people.
Where is Verida based?
Verida is headquartered in Villa Rica, United States, in the North America region.
Who are Verida's main competitors?
Superior HealthPlan (Centene) is listed as an others. Direct peers are National MedTrans Network, Southeastrans, ModivCare, SafeRide Health, Alivi and MTM (Medical Transportation Management). Circulation (a Health Catalyst company) is listed as an emerging player. Broad incumbents are One Call Care Management and Access2Care (WellSky).
Does Verida have an API?
No public API is recorded for Verida.