Aberdeen City Health And Social Care Partnership

What Aberdeen City Health And Social Care Partnership does

Aberdeen City Health and Social Care Partnership (ACHSCP) is a public-sector Integration Joint Board (IJB) jointly established by NHS Grampian and Aberdeen City Council on 1 April 2016 under the Public Bodies (Joint Working) (Scotland) Act 2014. It plans and delivers integrated adult health and social care services across Aberdeen City, organised around three localities (North, South and Central) and serving residents including older adults, people with learning disabilities, people living with dementia, those with mental health and addiction needs, unpaid carers, autistic people, BSL users and the wider registered populations of 29 city GP practices. The IJB comprises 22 members drawn from NHS Grampian, Aberdeen City Council, clinicians, patients, carers and trade unions, with operational leadership from a Chief Officer and a Clinical Director.

ACHSCP's core technology stack combines NHS Near Me (a video consultation platform powered by Attend Anywhere, deployed across community nursing, Aberdeen Links and 29 GP practices) with a Digital Telecare service in analogue-to-digital transition, Microsoft Forms/SurveyMonkey for consultation, Office 365 collaboration tools, and a public website at aberdeencityhscp.scot that serves as the primary information portal. Operationally, the partnership runs the largest Link Worker programme of its kind in Scotland (20 FTE link workers across 30 GP practices, delivered under a £1.4m SAMH contract), a redesigned single-team immunisations programme, the Granite Care Consortium care-at-home arrangements, the Connecting Scotland digital device scheme (385 devices distributed), and physical assets including the £4.3m Len Ironside Centre for adults with learning disabilities and the planned £8.1m Greenferns Health and Care Centre.

ACHSCP does not generate commercial revenue; its funding flows through an annually approved IJB revenue budget from NHS Grampian and Aberdeen City Council, supplemented by Scottish Government ring-fenced allocations (e.g., £13.8m proposed Primary Care Improvement Plan investment, £3.3m Action 15 mental health workforce share). Services are free at point of use, with a small number of discretionary charges such as telecare key safe installation. Distribution is hybrid: direct delivery via GP practices, NHS Grampian sites (Royal Cornhill, Woodend) and council offices; commissioned third-sector providers including SAMH, Bon Accord Care, VSA and the Granite Care Consortium; and digital channels including NHS Near Me and Scotland's Service Directory. Pricing is not commercially published, and the customer base is the entire Aberdeen City adult population rather than discrete enterprise customers.

Name

Aberdeen City Health And Social Care Partnership

Legal name

Aberdeen City Health and Social Care Partnership

Website

https://aberdeencityhscp.scot

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Aberdeen City Health and Social Care Partnership is a statutory Integration Joint Board jointly governed by NHS Grampian and Aberdeen City Council, delivering integrated adult health and social care services across Aberdeen City, Scotland, since 2016.

Ownership category

akta.pro rank

Product category

Integrated Health and Social Care Services

NAICS

Social Assistance (624), Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241), Other Individual and Family Services (62419)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Public Health & Health Equity Organizations (BPAGACAL), City/Municipal Public Health Departments (HLAJAAAC)

Keywords

• Integrated health social care
• Community healthcare services
• Social prescribing programme
• Adult social care delivery
• Primary care improvement

Headquarters

HQ city

Aberdeen

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Public-sector grant funding: Integration Joint Board (IJB) revenue budget approved annually by Aberdeen City Council and NHS Grampian. IJB agreed 2025/26 and 2026/27 revenue budgets (Mar 2025 / Mar 2026).
2. Scottish Government ring-fenced funding: Ring-fenced funding from Scottish Government programmes including Primary Care Improvement Plan (proposed £13.8m over 4 years), Action 15 Mental Health Workforce Plan (proposed £3.3m Aberdeen share of £35m national plan), Medium-Term Financial Framework approved by IJB March 2020.
3. Commissioned service contracts (third sector): Contracts awarded to third-sector/independent providers to deliver Partnership services. Example: £1.4m contract to Scottish Association for Mental Health (SAMH) in 2018 to deliver Link Worker resource over two years.
4. Care at Home commissioning: Care and support services in people's homes awarded to the new Granite Care Consortium.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Aberdeen City Health and Social Care Partnership (ACHSCP) is a publicly funded Integration Joint Board that plans and delivers integrated adult health and social care services across Aberdeen City. Its core offer combines NHS community health services (community nursing, immunisations, primary care support, telecare, mental health and learning disability services) with Aberdeen City Council adult social care functions, delivered through 29 GP practices, community teams, commissioned third-sector providers and digital channels such as NHS Near Me video consultations.

Product overview

Aberdeen City Health and Social Care Partnership (ACHSCP) operates a public-sector partnership platform rather than a single commercial product: its core platform is the aberdeencityhscp.scot public website and information portal, around which are grouped several named service modules and programmes. The flagship digital service is NHS Near Me, a video consultation offering powered by the Attend Anywhere system with dedicated waiting areas for community nursing, Aberdeen Links and 24 local GP practices. The Partnership also delivers information and directory modules including AGILE (Aberdeen Guide to Independent Living and Enablement), the ACHSCP Service Directory, Scotland's Service Directory and an Emergency Home Plan / Get Ready for Winter resource hub. Operational and social-prescribing programmes form a second group of named offerings, notably the Aberdeen Links Programme / Community Link Practitioners (delivered with SAMH and embedded in GP practices), the redesigned Immunisations Programme, the Granite Care Consortium care-at-home arrangements, the Connecting Scotland digital device scheme, the Herbert Protocol dementia-missing-person scheme, and the West Visits advanced nurse practitioner home-visit project. Physical infrastructure and governance layers include the Len Ironside Centre day service, the planned Greenferns Health & Care Centre, and the six-city GP Practice Remodelling programme backed by the Integration Joint Board. These products are tied together by shared strategic plans (most recently the 2025-2029 Strategic Plan) and by Integration Joint Board governance, with key partner integrations including Microsoft Forms, SurveyMonkey, Eventbrite, Google Maps, Facebook, Twitter and YouTube embedded across the website.

Differentiator

Problem solved

Functional benefit

Brands

• AGILE (Aberdeen Guide to Independent Living & Enablement): City-wide directory of support and assistance for individuals and carers run by ACHSCP.
• NHS Near Me
• Aberdeen Links Programme
• HEART Awards

Products and services

• NHS Near Me Video Appointments

Quantifiable outcome

• 241 referrals in 6 months, 90% GP satisfaction, 100% patient rating 'very good' for compassion and respectfulness on the West Locality Unscheduled Visits project
• +5 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability3 records

Feature4 records

Partnerships

14 partnerships are on record, tiered flagship, core and minor.

• NHS GrampianflagshipStrategic or Co-development PartnerStatutory partner co-funder of the Integration Joint Board. NHS Grampian co-governs ACHSCP, provides acute services (Royal Cornhill Hospital, Woodend Hospital, ARI, Summerfield House) and shares the IJB's 22 members. NHS Grampian logo displayed on the ACHSCP homepage.
• Aberdeen City CouncilflagshipStrategic or Co-development PartnerStatutory partner co-funder of the Integration Joint Board. Aberdeen City Council delegates adult social care functions and shares governance of ACHSCP; council logo displayed on the ACHSCP homepage and council offices host ACHSCP teams (e.g., Marischal College).
• Scottish Association for Mental Health (SAMH)coreImplementation/ SI/ Consulting PartnerContracted to deliver the Aberdeen Link Worker programme. ACHSCP awarded SAMH a £1.4 million contract in January 2018 to deliver Link Worker resource over two years, the largest such programme in Scotland, with 20 FTE link workers across 30 General Practices.
• Bon Accord CarecoreImplementation/ SI/ Consulting PartnerDelivery partner for telecare services in Aberdeen. Jointly awarded the Bronze Digital Telecare Implementation Award by Digital Telecare for Scottish Local Government in March 2024 in recognition of analogue to digital telecare transition progress.
• Police ScotlandcoreStrategic or Co-development PartnerJoint launch partner for the Herbert Protocol across the North East of Scotland (June 2018) alongside NHS Grampian, Aberdeenshire HSCP, Moray HSCP, Alzheimer Scotland and VSA to help trace people living with dementia reported missing.
• VSA (Voluntary Services Aberdeen)coreImplementation/ SI/ Consulting PartnerDelivery partner for the Carers Resource Service providing information and advice to adult carers in Aberdeen City, supporting implementation of the Carers (Scotland) Act 2016 Carers Strategy.
• Alzheimer ScotlandcoreStrategic or Co-development PartnerCo-launch partner for the Herbert Protocol in North East Scotland. Provides dementia-specific expertise and support to people with dementia and their carers across the region.
• Scottish Council for Voluntary Organisations (SCVO) - Connecting ScotlandcoreStrategic or Co-development PartnerManages the Connecting Scotland programme funded by the Scottish Government. Together with Foyer and SHMU, supports ACHSCP in distributing 385 iPads, Chromebooks and mobile wifi devices to digitally isolated residents in Aberdeen.
• Aberdeenshire Health and Social Care PartnershipcoreStrategic or Co-development PartnerNeighbouring partnership co-developing the Grampian-wide review of Mental Health and Learning Disability Services alongside Moray IJB and NHS Grampian. Co-launch partner for the Herbert Protocol in North East Scotland.
• Moray Health and Social Care PartnershipcoreStrategic or Co-development PartnerNeighbouring partnership co-developing the Grampian-wide review of Mental Health and Learning Disability Services alongside Aberdeen City IJB, Aberdeenshire IJB and NHS Grampian.
• Mental Health Aberdeen / Cairns counselling charityminorOthersLocal counselling charity referenced in nationaltoday April 2026 news; has had to cut services due to funding cuts following the closure of Mental Health Aberdeen, increasing demand for remaining services. Reflects broader systemic challenges in mental health support funding across Aberdeen.
• VSA Carers Resource ServiceminorImplementation/ SI/ Consulting PartnerOperational delivery partner for adult carer information, advice and Carers (Scotland) Act 2016 implementation in Aberdeen City.
• Nuart Aberdeen / Aberdeen InspiredminorGTM or Marketing PartnerMarketing/community partner running the LATA 65 'Young at Art' street art programme for over-65s in Aberdeen (March 2019).
• Cycling ScotlandminorGTM or Marketing Partner

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Others

• Healthcare Improvement Scotland: National improvement and scrutiny body for NHS Scotland, including the Care Inspectorate functions relevant to ACHSCP's registered services such as Len Ironside Centre; not a competitor but the principal regulator and standards-setter that frames ACHSCP's inspection regime.

Direct peers

• Aberdeenshire Health and Social Care Partnership: Neighbouring HSCP jointly governed by NHS Grampian and Aberdeenshire Council under the same 2014 Act; co-develops Grampian-wide Mental Health and Learning Disability reviews with ACHSCP, making it the closest geographic and operational peer.
• Glasgow City Health and Social Care Partnership: Largest HSCP in Scotland, also established under the Public Bodies (Joint Working) (Scotland) Act 2014 as an IJB between NHS Greater Glasgow and Clyde and Glasgow City Council. Directly comparable on statutory structure, integrated adult health/social care remit, scale and operating model.
• Edinburgh Health and Social Care Partnership: Statutory IJB integrating NHS Lothian and City of Edinburgh Council adult health and social care services. Operates the same legislative model as ACHSCP and serves a comparable urban Scottish population.
• Fife Health and Social Care Partnership: IJB integrating NHS Fife and Fife Council adult health and social care; comparable statutory structure, multi-locality operating model and integration of hospital, community and social work services under a single partnership board.
• North Lanarkshire Health and Social Care Partnership: Statutory HSCP between NHS Lanarkshire and North Lanarkshire Council operating the same legislative integration model as ACHSCP, with comparable scope over adult health and social care commissioning and delivery.
• South Lanarkshire Health and Social Care Partnership: Statutory IJB between NHS Lanarkshire and South Lanarkshire Council delivering integrated adult services under the same 2014 Act, mirroring ACHSCP's structural and operational configuration.
• NHS Highland (Highland HSCP): Statutory partnership delivering integrated adult health and social care across the Highland Council area under the same 2014 legislation, with a mixed urban/rural footprint similar in delivery complexity to Aberdeen City.
• Moray Health and Social Care Partnership: Statutory HSCP integrating NHS Grampian and Moray Council adult health and social care; works alongside ACHSCP and Aberdeenshire HSCP on Grampian-wide service planning, sharing NHS Grampian as a common statutory health partner.

Broad incumbents

• NHS Grampian: Statutory health board co-funder and parent entity of ACHSCP, providing acute, mental health and specialist services (Royal Cornhill Hospital, Woodend Hospital, ARI) that ACHSCP's integrated community model is designed to feed into and discharge from.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HSCAberdeen
• YouTubeyoutube.com/channel/UC911WRBo1xVgipEdL2P5OMQ
• Facebookfacebook.com/AberdeencityHSCP
• LinkedInlinkedin.com/company/aberdeen-city-health-and-social-care-partnership

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Aberdeen City Health And Social Care Partnership