Universal Therapeutic Services

What Universal Therapeutic Services does

Universal Therapeutic Services, LLC is a privately held, outpatient community-based behavioral healthcare organization headquartered at 103 Lydia Street in Greenville, South Carolina. Founded by CEO Tiffney Davidson-Parker, the firm delivers mental and behavioral health services across the lifespan, from children aged two through seniors, with a particular focus on trauma, grief, family dysfunction, and child/adolescent behavioral challenges. The clinical model integrates six service lines — Evaluation Services (bio-psychosocial assessments), Individual Therapy, Family Therapy, Group Psychotherapy, Grief/Trauma Therapy, and Teletherapy — delivered through licensed clinical supervisors and a mix of independent clinicians, associate clinicians, and interns using evidence-based modalities such as CBT, DBT, EMDR, TF-CBT, and solution-focused therapy. Bilingual Spanish capacity, supported by a CHI™-certified interpreter, extends access to the Hispanic community in the Upstate region.

The business operates on a referral-based intake model drawing physician, medical practitioner, and self-referrals, with revenue generated through third-party reimbursement from seven South Carolina Medicaid managed care plans and multiple commercial carriers (United Healthcare, Aetna, Wellcare, Blue Cross Blue Shield, Cigna), supplemented by private-pay arrangements. The technology layer is intentionally lean: a HIPAA-compliant encrypted live-video platform for teletherapy sessions, an online referral form for intake, and standard practice-management tooling including a BambooHR-hosted careers page. There is no proprietary software product, no mobile application, and no public API or SDK surface, consistent with a service-led operating model rather than a technology-led one.

Strategically, the firm has pursued measured expansion: geographic reach beyond the Greenville physical office via statewide teletherapy, payer-mix broadening to include the full SC Medicaid panel, and cultural-segment expansion through certified Spanish-language capacity. Ownership and leadership are founder-controlled, with no disclosed institutional investors, funding rounds, acquisitions, or partnership agreements. The organization competes on clinician expertise, cultural responsiveness, insurance accessibility, and lifespan coverage rather than on technology differentiation or scale economies.

Name

Universal Therapeutic Services

Legal name

Universal Therapeutic Services, LLC

Website

https://universaltherapeuticservices.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Universal Therapeutic Services is a privately held outpatient behavioral health practice in Greenville, SC, delivering individual, family, group, grief/trauma, evaluation, and teletherapy services across the lifespan via licensed clinicians, with bilingual Spanish capacity and broad SC Medicaid and commercial insurance acceptance.

Ownership category

akta.pro rank

Product category

Outpatient Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

akta.pro secondary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

Keywords

• Outpatient mental health
• Behavioral healthcare
• Trauma therapy
• Teletherapy services
• Family counseling

Headquarters

HQ city

Greenville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Reimbursement: Revenue generated through reimbursement from insurance providers including Medicaid plans (Healthy Connections Medicaid, Absolute Total Care, Ambetter, Blue Choice, Humana Healthy Horizons, Select Health, Molina), commercial insurers (United Healthcare, Aetna, Wellcare, Blue Cross Blue Shield, Cigna), and private pay arrangements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Universal Therapeutic Services provides outpatient community-based mental and behavioral healthcare through six integrated therapy programs: Evaluation Services, Individual Therapy, Family Therapy, Group Psychotherapy, Grief/Trauma Therapy, and Teletherapy. Services are delivered across the lifespan from age 2 through seniors by licensed clinicians using evidence-based approaches including CBT, DBT, EMDR, TF-CBT, and solution-focused therapy. Care is offered in-person at the Greenville office, via secure live-video teletherapy statewide, and in community settings such as schools and workplaces, with intake driven by physician referrals and direct consumer contact.

Product overview

Universal Therapeutic Services offers a comprehensive suite of outpatient behavioral healthcare services delivered through six interconnected therapy programs. The core offerings include Evaluation Services (bio-psychosocial assessments), Individual Therapy (one-on-one counseling), Family Therapy (conflict resolution and communication improvement), Group Psychotherapy (small group therapeutic sessions), Grief/Trauma Therapy (trauma and PTSD treatment), and Teletherapy (remote video-based therapy). These services are designed to serve clients across the lifespan, from children as young as 2 years old through seniors, with a focus on accessibility, affordability, and culturally sensitive care. The company operates on a referral-based intake model and accepts various insurance plans including SC Medicaid, United Healthcare, Aetna, Wellcare, Blue Cross Blue Shield, and Cigna.

Differentiator

Problem solved

Functional benefit

Products and services

• Evaluation Services

Quantifiable outcome

• Services available in all stages of development from age 2 through senior years
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Brightside Health: Telehealth provider delivering therapy and psychiatry for anxiety, depression, and trauma via video and messaging, with in-network status across major insurers. Comparable as an emerging online therapy competitor targeting self-referred consumers and Medicaid/commercial plans.
• Cerebral: Telehealth platform focused on mental health including therapy and medication management for anxiety, depression, and ADHD. Comparable as a digitally native mental health provider targeting self-referred consumers, although its medication-management component differentiates it from UTS's therapy-only model.

Direct peers

• Talkspace: Online teletherapy platform serving individuals, couples, and teens via video, audio, and text, with in-network status across major insurers including some Medicaid plans. Directly comparable on teletherapy delivery model and broad-payer strategy.
• BetterHelp: Largest direct-to-consumer online teletherapy platform offering individual, couples, and teen counseling via live video, chat, and phone. Comparable as a teletherapy channel competitor and as a destination for self-referred clients seeking therapy without physician referral.
• Charleston Mental Health Center: South Carolina outpatient community mental health center providing individual, family, and group therapy along with crisis and case management services. Comparable in service mix, payer mix (Medicaid-heavy), and outpatient community-based delivery model.
• Beckman Center for Mental Health Services: Community-based outpatient behavioral health provider serving the Upstate South Carolina region with a comparable mix of therapy, evaluation, and community-anchored service delivery. Operates in the same geography and serves overlapping Medicaid and uninsured populations.

Regional players

• Greenville Free Medical Clinic: Free clinic in Greenville, SC serving uninsured and underinsured residents with primary and behavioral health services. Comparable as a Greenville-based safety-net provider; overlapping service population and referral ecosystem, though free-clinic funding model differs from UTS's insurance-based revenue.

Broad incumbents

• Acadia Healthcare: Large publicly traded behavioral healthcare operator running psychiatric hospitals, residential treatment, and outpatient programs across the U.S. Comparable as a broad behavioral health incumbent; serves overlapping mental health conditions but at greater scale and acuity levels.
• Springstone Behavioral Health: National operator of behavioral health hospitals and outpatient programs providing mental health and substance use treatment. Comparable in therapeutic modality mix and outpatient delivery but with substantially larger scale and multi-state footprint.
• Universal Health Services (UHS): Major hospital and behavioral health operator with inpatient psychiatric facilities and outpatient behavioral health services. Comparable as a broad incumbent in behavioral healthcare delivery, though operating primarily at higher acuity and inpatient levels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/UTSGreenville
• Facebookfacebook.com/universaltherapeuticservices
• LinkedInlinkedin.com/company/universal-therapeutic-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Universal Therapeutic Services