VIGILANT
VIGILANT (RADIOBIT SISTEMAS SL) is a Spanish manufacturer, founded in 1994, of integrated time-and-attendance hardware and software. It serves 1,753 clients across security, cleaning, facility management, catering and home-care verticals in Spain, Portugal, Chile and Mexico.
- Company typePrivate
- Founded1994
- HeadquartersBenidorm, Spain
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What VIGILANT does
VIGILANT, the commercial brand of RADIOBIT SISTEMAS SL, is a Spanish technology company founded in 1994 and headquartered in Benidorm, Alicante. It designs, manufactures and commercializes integrated time-and-attendance, access control, patrol monitoring and workforce management solutions that combine proprietary hardware terminals — NFC card readers, PIN terminals, QR code scanners, biometric fingerprint readers and the LECTOR EASY patrol reader — with a suite of software products including APP VIGILANT PROFESIONAL, APP VIGILANT PERSONAL, a planning-and-tasks module, a visitor management app, the cloud-based VigSACloud service, and Presencia Activa Virtual for GSM-based active presence verification. The architecture is a terminals-plus-platform model with Firebird SQL / Paradox backends and ERP integration, and the company holds sub-brands Vigilant Care (home assistance), VIGILANT APPCC Digital (collective catering food safety) and Active Security.
The business model is a vertically integrated hardware-plus-software-plus-services stack. Vigilant manufactures its own terminals in-house and sells them alongside software licenses, recurring cloud subscriptions (VigSACloud, Vigilant Care) and professional services for implementation, support and consulting. Go-to-market combines direct enterprise sales targeting large accounts (Xerox, ISS, Grupo Eulen, Ilunion, Segurisa, Itau, Lusiaves), a formal "Become a Distributor" channel partner program for mid-market reach, regional offices in Lisbon, Santiago and Mexico City for Iberia and Latin America, and a self-serve website with a six-language storefront. Primary verticals are security companies, cleaning services, facility management, collective catering, home assistance and socio-health centers, where Spanish/Portuguese mandatory digital time-tracking ("Registro de Jornada") compliance is a central value proposition.
VIGILANT is a privately held, bootstrapped, founder-owned company with no disclosed venture or private-equity funding, no parent entity, and no IPO plans identified. It claims 1,753 clients, 98,355 managed work centers and 218,752 tracked workers, operates with 11-50 employees, and is GDPR/LOPDGDD compliant with a named Data Protection Officer. Revenue, headcount growth and financial KPIs are not publicly disclosed.
VIGILANT firmographics
Firmographics- Name
- VIGILANT
- Legal name
- RADIOBIT SISTEMAS SL
- Website
- https://vigilant.es
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- VIGILANT (RADIOBIT SISTEMAS SL) is a Spanish manufacturer, founded in 1994, of integrated time-and-attendance hardware and software. It serves 1,753 clients across security, cleaning, facility management, catering and home-care verticals in Spain, Portugal, Chile and Mexico.
- Ownership category
- akta.pro rank
VIGILANT industry classification
Industry- Product category
- Workforce Time and Attendance Systems
- NAICS
- Security Systems Services (56162), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345)
- SIC
- Watches, Clocks, Clockwork Operated Devices/Parts (3873), Measuring & Controlling Devices, Nec (3829)
- akta.pro industry
- Access Control Management & Credentialing (Badging/Visitor Management Ops)Access Control Management & Credentialing (Badging/Visitor Management)Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Security, Guarding & Access Control Services
Keywords
Where VIGILANT is headquartered
LocationHeadquarters
- HQ city
- Benidorm
- HQ country
- Spain
- HQ region
- Europe
Offices4 records
Markets served
VIGILANT business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Hardware Devices: Sale of proprietary time and attendance hardware including NFC card readers, PIN terminals, QR code scanners, biometric fingerprint readers, and specialized control devices. The company manufactures these devices in-house.
- Software Licenses and Subscriptions: Proprietary software solutions for time control, presence management, security, rounds, and services. Includes desktop applications (Security CS, Services CS) and cloud-based services (VigSACloud).
- Professional Services: Implementation, technical support, and consulting services for deploying and maintaining presence control solutions. Includes distributor program for channel partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing based on company size and requirements |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
VIGILANT product offering
Product offeringCore offering
VIGILANT (RADIOBIT SISTEMAS SL) designs, manufactures, and commercializes integrated hardware and software solutions for employee time tracking, presence control, access control, patrol/rounds monitoring, operator management, visitor management, and task planning. The product portfolio includes proprietary NFC, PIN, QR, and biometric time clock terminals paired with mobile and desktop software applications, targeting service-sector enterprises (security, cleaning, facility management, collective catering, home assistance, socio-health centers) for compliance with mandatory digital time registration regulations in Spain and Portugal.
Product overview
VIGILANT (RADIOBIT SISTEMAS SL) is a Spanish manufacturer of presence and time tracking solutions operating since 1994, serving primarily the security and facility management sectors across Spain and Portugal. The product portfolio is a unified platform-plus-terminals architecture consisting of hardware time clock terminals (FICHADOR NFC, FICHADOR PIN, FICHADOR QR, LECTOR EASY) and a suite of mobile applications (APP VIGILANT PROFESIONAL, APP VIGILANT PERSONAL, APP VIGILANT PLANIFICACIÓN Y TAREAS, APP VIGILANT FICHADOR, APP VIGILANT CONTROL DE VISITAS) that connect to core software for managing employee time tracking, security patrol rounds, field operator presence, task planning, visitor management, and home care services (VIGILANT CARE). The PRESENCIA ACTIVA VIRTUAL module provides virtual active presence monitoring for security services via GSM technology. VIGILANT offers sector-specific solutions for security, cleaning, facility management, collective catering, home assistance, and social-health centers, with an ERP integration module for connecting to enterprise resource planning systems.
Differentiator
Problem solved
Functional benefit
Brands
- Vigilant Care: A specialized presence and care management solution, likely focused on home assistance and social/healthcare sector services.
- VIGILANT APPCC Digital
- Active Security (Seguridad Activa)
Products and services
- FICHADOR TARJETA NFC VIGILANT Hardware time clock terminal using NFC (Near Field Communication) card technology for employee clock-in/clock-out recording. Connects to VIGILANT's presence management platform and is designed for businesses requiring reliable badge-based attendance tracking.
- FICHADOR PIN VIGILANT Hardware time clock terminal using personal identification number (PIN) code entry for employee time tracking. Alternative to NFC cards for presence recording, suitable for environments where card distribution is impractical.
- FICHADOR QR VIGILANT Hardware time clock terminal using QR code scanning for employee presence recording. Mobile-friendly time tracking option using dynamic QR codes.
- LECTOR EASY Universal reader device for patrol monitoring, operator control, and presence tracking. Supports multiple identification methods including RFID and barcode reading. Designed for security guard rounds and field operator verification.
Quantifiable outcome
- 218,752 workers tracked across 98,355 work centers using Vigilant systems
- +2 more outcomes
Companies that use VIGILANT
Customer profileNamed customers18 records
Segments7 records
Ideal customer profiles5 records
VIGILANT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability6 records
Feature10 records
VIGILANT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AELMAcoreCollaboration with AELMA (Asociación de Empresas de Limpiadoras) for joint webinar on March 11, 2026 covering planning and task management for companies with displaced operators. Webinar presented by Sergio Gallardo addressing digital transformation and workforce optimization for cleaning and service companies. AELMA is a trade association representing cleaning companies in Spain.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
VIGILANT competitors and assessment
Company assessmentDirect peers
- Zucchetti: Italian HR, time and attendance, and access control software vendor with a large European footprint. Closely matches Vigilant's integrated hardware/software approach and southern-European regulatory specialization.
- Sesame HR: Spanish cloud HR platform offering time control, absence management, shift planning and access control. Direct competitor for Spanish SMB and mid-market accounts that Vigilant serves.
- Factorial: Barcelona-based HR and time tracking software targeting SMBs across Spain, Portugal and Latin America. Overlaps with Vigilant on digital time recording, attendance and workforce planning for service-sector customers.
- Grupo Castilla: Spanish HR software provider with time-and-attendance and access control solutions for service-sector and SMB customers in Spain. Comparable vertical focus and Iberian market overlap with Vigilant.
- Personio: European all-in-one HR and people management platform with time tracking, attendance and shift planning modules. Direct competitor for Iberian SMB and mid-market accounts looking for combined HR, payroll and time-control.
- ISGUS: German-headquartered manufacturer of time recording terminals, access control and workforce management software. Closely mirrors Vigilant's hardware-plus-software model and serves similar security, cleaning and industrial service customers in the DACH region.
Broad incumbents
- UKG (Ultimate Kronos Group): Global workforce management and HR suite (formerly Kronos) with industry-leading time-and-attendance and access control. Broad incumbent that competes for larger enterprise accounts in the same space as Vigilant.
- ADP Workforce Now: Global payroll and HR platform with time-and-attendance modules. Competes for the same customer wallets as Vigilant when prospects consider a broader HR/payroll bundle.
- Cegid: French cloud HR, payroll and talent management vendor with southern-European reach. Provides time tracking and access control as part of a wider suite, comparable in scope to Vigilant's offering.
Regional players
- Silae: Spanish payroll and workforce management SaaS serving primarily Spanish SMBs. Comparable to Vigilant on Iberian time-tracking and HR regulatory positioning, though focused on payroll rather than hardware-led presence control.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
VIGILANT social profiles
Digital presenceVIGILANT compliance and trust
Trust signalCompliance2 records
VIGILANT financial estimates
Financial estimateRevenue estimate
Valuation estimate
VIGILANT leadership team
Management profileNumber of profiles
VIGILANT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VIGILANT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VIGILANT
What does VIGILANT do?
VIGILANT (RADIOBIT SISTEMAS SL) designs, manufactures, and commercializes integrated hardware and software solutions for employee time tracking, presence control, access control, patrol/rounds monitoring, operator management, visitor management, and task planning. The product portfolio includes proprietary NFC, PIN, QR, and biometric time clock terminals paired with mobile and desktop software applications, targeting service-sector enterprises (security, cleaning, facility management, collective catering, home assistance, socio-health centers) for compliance with mandatory digital time registration regulations in Spain and Portugal.
Is VIGILANT a public or private company?
VIGILANT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was VIGILANT founded?
VIGILANT was founded in 1994. It employs 11 to 50 people.
Where is VIGILANT based?
VIGILANT is headquartered in Benidorm, Spain, in the Europe region.
How does VIGILANT make money?
Three revenue lines are on record. Hardware Devices are the primary driver. The others are software Licenses and Subscriptions and professional Services.
Who are VIGILANT's main competitors?
Direct peers on record are Zucchetti, Sesame HR, Factorial, Grupo Castilla, Personio and ISGUS. Broad incumbents are UKG (Ultimate Kronos Group), ADP Workforce Now and Cegid. Silae is listed as a regional player.
Does VIGILANT have an API?
No public API is recorded for VIGILANT.
What industry is VIGILANT in?
VIGILANT's product category is Workforce Time and Attendance Systems. Its primary akta.pro industry code is BPABAMAG, Access Control Management & Credentialing (Badging/Visitor Management Ops), with a secondary code of IMAIAEAE, Access Control Management & Credentialing (Badging/Visitor Management). Its NAICS code is 56162 and its SIC code is 3873.