empathiHR

What empathiHR does

empathiHR is a Texas-based, privately held SaaS company operating as a Texas LLC, founded around 2019–2020 and headquartered in Dallas with a headcount of 1–10. It sells an end-to-end workplace misconduct and HR compliance platform to employers, combining an independent third-party hotline (phone, email, web), video-based statement capture designed to record employee accounts before outside influence, a case management tool, a quarterly employee questionnaire that resets the 90-day claims clock, role-specific training gated to 100% completion scores, and detailed investigation summaries. The platform is engineered to help employers establish and document an affirmative defense to harassment and discrimination claims under the Faragher-Ellerth framework, and the firm reports a track record of 1,000+ EEOC charges dismissed with zero adverse actions for clients that fully adopt the program. Revenue is generated primarily through per-employee-per-month subscription billing on annual or monthly terms, supplemented by separately purchased implementation and training services; the company goes to market via direct enterprise field sales with website-driven demo booking, targeting HR leaders, business owners, and compliance officers, and it also operates a vertical edition adapted for churches and ministries with Title VII-aligned content.

Name

empathiHR

Legal name

empathiHR LLC

Website

https://empathihr.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

empathiHR is a Texas-based SaaS company that provides employers with a hotline, video-based investigations, case management, and training tools to document workplace misconduct complaints and establish an affirmative defense against EEOC harassment and discrimination claims.

Ownership category

akta.pro rank

Product category

HR Compliance Software

NAICS

Human Resources Consulting Services (541612)

SIC

Services-Management Services (8741)

akta.pro primary industry

HR Compliance & Policy Administration Outsourcing (incl. regulatory reporting) (BPACAKAK)

akta.pro secondary industry

Personnel Records, Document Management & Compliance (BPAAAIAD)

Keywords

• Workplace misconduct reporting
• HR compliance software
• Ethics hotline services
• HR investigation tools
• Employment law compliance

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (Per Employee Per Month): Services are purchased based on estimated number of employees on a per employee per month basis, with rates varying for annual or monthly agreement terms. Billed annually or monthly in advance. This is the primary revenue stream for the platform.
2. Implementation & Training Services: Implementation and training services are offered as separate packages. Basic email support included with purchase of implementation and/or training packages.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

empathiHR is a B2B SaaS platform that enables employers to receive, document, and manage reports of workplace misconduct, harassment, and other HR concerns through a confidential hotline and case-management tools. The platform supports HR investigations, regulatory compliance (e.g., EEOC, Title VII, SOX, OSHA), and offers specialized tools for due diligence, training, and implementation.

Product overview

empathiHR is a single unified SaaS platform for workplace misconduct investigation and HR compliance. The core empathiHR Platform serves as the central hub, integrating multiple functional modules: Video Investigations for capturing witness statements, an Employee Hotline (phone/email/web) and a separate Manager Hotline for confidential issue reporting, a Quarterly Questionnaire for proactive issue detection, an Investigation Management Tool for end-to-end case tracking, Employee & Manager Specific Training for role-based compliance education, and Detailed Investigation Summaries for documented findings. The platform is designed to help organizations establish and document an Affirmative Defense Program meeting Supreme Court standards. An Admin Console provides organizational oversight. A specialized vertical edition, empathiHR for Churches, adapts the platform for religious ministry contexts with ministry-specific training content and reporting tools.

Differentiator

Problem solved

Functional benefit

Products and services

• empathiHR Platform Cloud-based SaaS platform providing a confidential intake hotline (phone/web), case management, and documentation tools for workplace misconduct, harassment, discrimination, and compliance concerns. Designed for HR teams, compliance officers, and executives at small and mid-sized businesses to meet EEOC, Title VII, SOX, and OSHA reporting obligations.
• empathiHR for Churches Vertical-specific edition of the empathiHR platform customized for churches and religious organizations, addressing ministry-specific misconduct reporting needs and faith-based compliance requirements.
• Implementation & Training Services Professional services offering that helps new customers implement the empathiHR platform, configure workflows, and train HR teams and administrators on using the system.
• Due Diligence Services Background check and pre-employment due diligence services offered to employers as a standalone offering to support hiring and compliance decisions.

Quantifiable outcome

• 100% success rate preventing EEOC adverse actions when clients fully adopt the program
• +3 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Workday: Workday is a large enterprise HCM platform that handles HR, people analytics, and some compliance workflows. As a broad incumbent, it represents the in-suite alternative that enterprise buyers may evaluate against empathiHR's best-of-breed investigations and affirmative defense approach.
• LRN Corporation: LRN provides ethics, compliance, and culture solutions including training, advisory, and policy content for large enterprises. It is a broad incumbent overlapping with empathiHR's training and policy components, though LRN is a larger portfolio player rather than a focused investigations platform.
• Convercent (OneTrust Ethics & Compliance): Convercent, now part of OneTrust, offers a broad ethics and compliance cloud including hotline, case management, code of conduct, and training. It is a broad incumbent that overlaps with empathiHR's core product suite but is bundled into a much wider GRC/privacy platform.

Direct peers

• People Intouch (SpeakUp): People Intouch's SpeakUp is a whistleblower and ethics hotline platform providing phone, web, and app-based intake with case management. It is a direct peer to empathiHR's Employee Hotline, serving similar compliance-driven employer use cases around confidential third-party reporting.
• HR Acuity: HR Acuity provides employee relations case management and investigation workflow software for HR teams. It is a direct functional peer to empathiHR's Investigation Management Tool, serving the same HR leaders with similar SaaS-based complaint tracking and documentation use cases.
• NAVEX Global: NAVEX is the market-leading ethics and compliance SaaS vendor with the EthicsPoint hotline and case management suite. It directly competes with empathiHR on third-party hotlines, intake channels, and case management for workplace misconduct, and serves a similar HR/compliance buyer with overlapping affirmative-defense value proposition.
• Lighthouse (formerly The Network): Lighthouse is a global whistleblower and ethics hotline provider with multilingual intake, case management, and reporting. It is a direct functional peer to empathiHR on the hotline and intake side, particularly relevant for employers with distributed or non-English-speaking workforces.
• i-Sight: i-Sight is a case management platform purpose-built for investigations, including HR, ethics, and compliance investigations. It competes directly with empathiHR's investigation management and documentation capabilities and addresses the same buyer segment of HR, compliance, and legal teams.

Others

• Ogletree Deakins: Ogletree Deakins is a major US employment law firm that often advises employers on workplace investigations and affirmative defense. It is an adjacent, professional-services alternative that competes for the same HR/compliance budget as empathiHR through traditional legal services rather than technology.

Emerging players

• Vault Platform: Vault Platform is an emerging misconduct reporting, case management, and analytics provider focused on enterprise customers. It overlaps with empathiHR on intake, investigation, and analytics but is positioned as a more modern, analytics-heavy platform and may compete for similar buyer mindshare.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/EmpathiHr
• Facebookfacebook.com/empathihr
• LinkedInlinkedin.com/company/empathy-hr

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about empathiHR