Queenstown Medical Centre

What Queenstown Medical Centre does

Queenstown Medical Centre (QMC) is a private, multi-site general practice and urgent care provider operating three clinic locations across the Whakatipu Basin in Queenstown, New Zealand: Isle Street (main practice and After Hours & Urgent Care), Jack's Point, and Remarkables Park. Founded in 1970 and serving the community for over 50 years, QMC employs between 11 and 50 staff and delivers a comprehensive range of more than 20 primary care and specialist services, including general practice, 365-day walk-in urgent care, telehealth, travel clinic (notably the only Yellow Fever-approved centre in the Whakatipu basin), skin health and dermoscopic mole checks, no-scalpel vasectomy, multidisciplinary menopause care, musculoskeletal and fracture clinics, adult ADHD diagnosis and treatment, sexual health, contraception and cervical screening, plus immigration, driver's, and insurance medicals.

The underlying technology stack is conventional primary care infrastructure rather than a proprietary platform: an IntelliMed patient management system, a Vensa online patient portal for enrolled patients, shared electronic health records via HealthOne across the South Island, dermoscopic imaging hardware for skin cancer screening, and phone-based telehealth with video consultations signalled as coming. Specialist differentiation rests on clinician expertise (Dr Milne Simpson for vasectomy, Dr Euan Speirits for sports medicine, ADHD and skin cancer accredited doctors) and clinic-based procedural capability, rather than on software or AI.

QMC's revenue model is hybrid. Enrolled residents are funded through New Zealand government capitation via Primary Health Organisations (notably Wellsouth), producing a subsidised, recurring per-patient revenue stream. Casual patients, visitors, and tourists generate fee-for-service revenue at standard consultation rates, supplemented by ACC claims for accident-related care, insurance medicals, occupational and immigration medicals, and a growing layer of higher-margin specialist services (vasectomy, menopause packages at $365-$505, full body mole checks at $200-$249, skin excisions, IUD/Jadelle insertions, travel vaccinations). Distribution is direct-to-consumer across the three clinics, the patient portal, walk-in urgent care, and a recently expanded telehealth channel, with no third-party intermediaries. The customer base is a long-tail mix of local enrolled residents, regional casual patients, and high-volume tourist/visitor traffic characteristic of the Queenstown catchment.

Name

Queenstown Medical Centre

Legal name

Queenstown Medical Centre

Website

https://qmc.co.nz

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Queenstown Medical Centre is a private, multi-site primary care and urgent care provider operating three clinics across the Whakatipu Basin in Queenstown, New Zealand, delivering 20+ GP, specialist, and procedural services to enrolled residents, casual patients, and visitors.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• General practice services
• Urgent care clinic
• Primary healthcare
• Specialist medical clinics
• Travel vaccination services

Headquarters

HQ city

Queenstown

HQ country

New Zealand

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Subsidised Consultations: Enrolled patients receive subsidised consultation fees through capitation funding from the New Zealand government via Primary Health Organisation (PHO) and Ministry of Health. Subsidised fees for pre-booked appointments and discounted fees for After Hours & Urgent Care clinic.
2. Fee-for-Service Medical Consultations: Casual patients and non-enrolled visitors pay standard consultation fees. Services include GP appointments, specialist clinics, procedures, and urgent care.
3. ACC Claims: ACC (Accident Compensation Corporation) claims for eligible injuries and accidents. Covers consultations, treatments, imaging referrals, and procedures for work or accident-related injuries.
4. Insurance Medical Services: Medical assessments and documentation for insurance companies. Requests come directly from insurers with patient consent. Invoices sent to insurance companies for medical notes, physical examinations, and form completion.
5. Specialist Clinic Services: Revenue from specialised services including travel vaccinations (Yellow Fever, typhoid, hepatitis, rabies), skin health procedures, menopause clinic, vasectomy, ADHD pathway, and other specialist consultations.
6. Procedures and Minor Surgery: Revenue from minor surgical procedures including skin lesion removal, IUD/Jadelle insertions, fracture care, and other in-clinic procedures.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Queenstown Medical Centre is a multi-location primary healthcare practice that delivers general practice consultations, After Hours & Urgent Care, telehealth, and a broad suite of specialist clinics (skin health, sexual health, travel vaccinations, contraception, cervical screening, flu vaccination, vasectomy, menopause, musculoskeletal, fracture care, ADHD assessment, drivers/insurance/immigration medicals) to enrolled residents and casual/visitor patients across the Whakatipu Basin. Revenue is generated from subsidised capitation for enrolled patients, fee-for-service consultations, ACC claims, insurance medicals, and minor surgical procedures.

Product overview

Queenstown Medical Centre operates as a multi-location primary healthcare practice offering a comprehensive range of medical services across three clinics in the Whakatipu Basin (Isle Street, Jack's Point, and Remarkables Park). The practice provides both core general practice services and specialized clinics including After Hours & Urgent Care (open 365 days), Telehealth consultations, Skin Health Services, Sexual Health Clinic, Travel Clinic, Contraceptive Clinic, Menopause Clinic, Musculoskeletal Clinic, Fracture Clinic, and ADHD Diagnosis & Treatment. Additional services include Flu Vaccination, Vasectomy Clinic, Cervical Screening, Drivers Medicals, Insurance Medicals, Wellbeing & Lifestyle Support, Ear Care, Occupational Health, and Australian Immigration Medicals. The practice serves both enrolled and casual patients with a team of GPs, Nurse Practitioners, Nurses, and Healthcare Assistants.

Differentiator

Problem solved

Functional benefit

Products and services

• General Practice

Quantifiable outcome

• Shorter than national average wait times in After Hours & Urgent Care
• +2 more outcomes

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Back on Track PhysiocoreStrategic or Co-development PartnerPartnership for menopause clinic multidisciplinary offering. Back on Track Physio provides strength and conditioning programmes specifically designed for menopausal women as part of the comprehensive Menopause Clinic package. QMC refers patients to this physiotherapist who specialises in supporting women through menopause with injury prevention and fitness optimisation.
• Form ImagingcoreStrategic or Co-development PartnerPartnership for osteoporosis screening services. Bone density scans (DEXA) performed at Form Imaging located at 5 Mile in Frankton. QMC arranges referrals for patients requiring osteoporosis screening. Pricing for the test is available on Form Imaging website.
• Tōku Oranga (Southern Access and Choice)coreStrategic or Co-development PartnerGovernment-funded programme providing free Health Improvement Practitioner (HIP) and Health Improvement Coach (HIC) access to enrolled QMC patients. Tōku Oranga funds the wellbeing and lifestyle support services delivered at the practice at no cost to patients.
• HealthOnecoreTechnology or IntegrationSecure shared electronic health record system used across the South Island. HealthOne enables viewing of records held by other healthcare providers involved in patient care and allows sharing of relevant information. Fully compliant with Privacy Act 2020 and Health Information Privacy Code 2020.
• WellsouthminorStrategic or Co-development PartnerPrimary Health Organisation (PHO) that funds flu vaccinations for Māori, Pasifika patients, and former refugees aged 50-64 years. Wellsouth also funds flu vaccination eligibility for these groups in addition to standard Pharmac criteria.
• VensacoreTechnology or IntegrationPatient portal provider enabling enrolled patients to access health services online. Portal allows appointment booking, results access, and payment management. Limited non-clinical identifying information shared with Vensa for account management purposes.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Tū Ora Compass Health: Wellington-region PHO underpinning enrolled general practice networks with capitation and integrated wellbeing programmes. Comparable PHO-side structure to Wellsouth, which funds QMC's enrolled-patient base in the Whakatipu basin.
• The Doctors (Green Cross Health): Largest NZ primary-care network operating multi-site GP and urgent care clinics under Green Cross Health. Directly comparable general practice + specialist-service model with national scale that QMC's regional operation lacks.
• ProCare: Auckland-region Primary Health Organisation (PHO) supporting a network of enrolled GP practices with capitation funding and shared services. Equivalent to QMC's relationship with Wellsouth PHO, but at a much larger scale.
• Local Doctors / Tāmaki Health: Auckland-based network of urgent care and GP clinics operating under the Local Doctors brand, with strong focus on walk-in acute care and enrolled-patient primary care — a directly comparable general practice and urgent care peer to QMC.
• Bupa New Zealand: Major New Zealand health insurer and care provider with GP and allied-health operations. Comparable as a diversified healthcare-services incumbent, though its primary-care footprint is broader than QMC's regional focus.

Emerging players

• Tend Health: New Zealand primary-care network blending enrolled GP practice and digital-first booking/telehealth. Comparable to QMC's hybrid in-person + telehealth model, but with a more digitally-led go-to-market positioning.

Regional players

• Queenstown's other general practices (e.g., Wakatipu Medical Centre): Other independent GP practices operating in the Whakatipu basin that compete for the same enrolled-patient population and casual/visitor pool that QMC serves across Queenstown, Frankton, and Arrowtown.

Others

• Healthengine (Australia): Australian health-services marketplace for booking GP, urgent care, and allied-health appointments. Comparable as an enabler of patient acquisition and online booking flows for primary-care practices similar to QMC's patient portal.

Direct peers

• CityMed Auckland: Auckland-based urgent care and general practice clinic offering walk-in acute care, GP, immigration medicals, travel health, and occupational services — a near-mirror of QMC's service mix in a larger New Zealand urban market.
• White Cross Urgent Care & GP: New Zealand-wide network of walk-in urgent care and GP clinics that competes head-to-head with QMC's After Hours & Urgent Care and general practice model on convenience, hours, and breadth of services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/QueenstownMedicalCentre
• LinkedInlinkedin.com/company/queenstown-medical-centre-limited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Queenstown Medical Centre