United Water Restoration Group of Long Island

What United Water Restoration Group of Long Island does

United Water Restoration Group (UWRG) of Long Island is a privately held, full-service emergency property damage restoration company founded in 2019 and headquartered in Islandia, Suffolk County, New York. The company provides 24/7 water damage restoration, fire and smoke damage remediation, mold abatement, biohazard cleanup, storm damage restoration, sewage waste cleanup, asbestos removal, air duct cleaning, contents pack-out, and post-loss reconstruction to residential and commercial property owners across Nassau and Suffolk County. Service delivery relies on industry-standard restoration equipment (industrial pumps, truck-mounted and portable extraction units, air movers, dehumidifiers, thermal imaging cameras, calibrated moisture meters, HEPA air scrubbers, and EPA-registered antimicrobial treatments) rather than proprietary technology, with the company's primary operational differentiator being a "one team, start to finish" model in which the same IICRC-certified technicians manage every phase from initial emergency call through structural dry-out and final rebuild.

UWRG operates as a direct-to-consumer services provider, reaching customers through a 24/7 live phone line (not an answering service), online booking via its website, and community referrals. Its go-to-market depends on rapid response (typically on-site within one hour), local brand recognition (4x Best Restoration Company of Long Island, A+ BBB rating), IICRC firm certification (#58631305), and direct insurance claims documentation and adjuster communication across carrier relationships including Allstate, Chubb, Farmers Insurance, Progressive, Universal, and Heritage Mutual. A financing partnership with GreenSky (loans by Synovus Bank) provides installment payment options that effectively expand addressable ticket sizes. The customer base is bifurcated between Long Island homeowners (primary) and commercial property owners (offices, restaurants, retail, hotels, multi-tenant facilities, and NYC high-rise work), with insurance carriers functioning as indirect referral channels rather than direct paying customers.

The business is owned and operated by Phil DePaul, with no disclosed institutional capital, parent company, or acquisition history. A sub-brand, 1-Tom-Plumber, extends the offering into emergency plumbing. Revenue is generated on a project basis with quote-based pricing and is not publicly disclosed; pricing is informed by industry ranges (water damage repair $1,300-$5,600, fire damage restoration averaging ~$12,900, mold remediation $2.50-$20 per square foot) and depends on severity, scope, and materials.

Name

United Water Restoration Group of Long Island

Legal name

United Water Restoration Group of Long Island

Website

https://unitedliny.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Property Damage Restoration Services

NAICS

Remediation Services (56291), Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Sewage Backup & Black Water Cleanup (HSAEAHAJ), Structural Repair & Framing Reconstruction (HSAPAOAG)

Keywords

• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Biohazard cleanup
• Storm damage repair

Headquarters

HQ city

Islandia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Emergency Restoration Services: One-time project-based fees for water damage restoration, fire damage restoration, mold remediation, storm damage restoration, biohazard cleanup, and related services. Revenue is generated through individual restoration projects for residential and commercial properties. The company works directly with insurance carriers to maximize coverage for clients throughout the claims process.
2. Financing Services (GreenSky Partnership): The company partners with GreenSky to offer flexible financing options, allowing homeowners and businesses to begin restoration work immediately through installment payment plans. This effectively enables larger project values by providing payment flexibility to customers who might not have immediate capital.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels13 records

Core offering

United Water Restoration Group of Long Island provides 24/7 emergency water, fire, mold, smoke, storm, and biohazard damage restoration services for residential and commercial properties across Nassau and Suffolk counties on Long Island. An IICRC-certified team manages each project end-to-end — from emergency mitigation and structural drying through full reconstruction — including insurance claims documentation and direct adjuster coordination.

Product overview

United Water Restoration Group of Long Island is a full-service restoration company serving Nassau and Suffolk County since 2019. The company offers a unified suite of restoration services delivered by a single IICRC-certified team from emergency response through full reconstruction. The core service portfolio includes Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Smoke Cleanup, Biohazard Cleanup, Storm Damage Restoration, Reconstruction Services, and Commercial Restoration Services. Specialty offerings include Appliance Leak Cleanup, Asbestos Removal, Air Duct & Vent Cleaning, Sewage Waste Cleanup, Emergency Plumbing (through 1-Tom-Plumber division), Oil Spill Remediation, and Contents Cleaning & Pack-Out services. The company handles the complete project lifecycle from initial emergency call through final inspection, providing insurance claims documentation and direct adjuster communication throughout.

Differentiator

Problem solved

Functional benefit

Brands

• 1-Tom-Plumber: Emergency plumbing division of United Water Restoration Group of Long Island, providing 24/7 plumbing services including emergency plumbing, drain & sewer line cleaning, pipe leak detection, and water heater services.

Products and services

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Smoke Cleanup
• Biohazard Cleanup
• Storm Damage Restoration
• Reconstruction Services
• Commercial Restoration Services
• Appliance Leak Cleanup
• Asbestos Removal
• Air Duct & Vent Cleaning
• Sewage Waste Cleanup
• Emergency Plumbing
• Oil Spill Remediation
• Contents Cleaning & Pack-Out

Quantifiable outcome

• Response times under 30 minutes
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• IICRC (Institute of Inspection, Cleaning, and Restoration Certification)coreStrategic or Co-development PartnerThe IICRC is a non-profit organization that sets standards for cleaning, inspection, and restoration services globally. UWRG of Long Island is an IICRC-certified firm (#58631305) with technicians, project managers, and administrators holding individual IICRC certifications. The certification ensures the company follows industry standards and uses trained professionals.
• AllstateminorChannel Partner/ Reseller/ DistributorAllstate is an insurance carrier that UWRG of Long Island works with to provide restoration services. The company works with all insurance carriers to handle claims documentation and communicate directly with adjusters.
• ChubbminorChannel Partner/ Reseller/ DistributorChubb is an insurance carrier that UWRG of Long Island works with to provide restoration services. The company works with all insurance carriers to handle claims documentation and communicate directly with adjusters.
• Farmers InsuranceminorChannel Partner/ Reseller/ DistributorFarmers Insurance is an insurance carrier that UWRG of Long Island works with to provide restoration services. The company works with all insurance carriers to handle claims documentation and communicate directly with adjusters.
• ProgressiveminorChannel Partner/ Reseller/ DistributorProgressive is an insurance carrier that UWRG of Long Island works with to provide restoration services. The company works with all insurance carriers to handle claims documentation and communicate directly with adjusters.
• UniversalminorChannel Partner/ Reseller/ DistributorUniversal is an insurance carrier that UWRG of Long Island works with to provide restoration services. The company works with all insurance carriers to handle claims documentation and communicate directly with adjusters.
• Heritage MutualminorChannel Partner/ Reseller/ DistributorHeritage Mutual is an insurance carrier that UWRG of Long Island works with to provide restoration services. The company works with all insurance carriers to handle claims documentation and communicate directly with adjusters.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• All Dry Services: Franchise water-damage specialist offering extraction, drying, and mold remediation. More narrowly focused than UWRG but operates on a comparable franchise-driven model in overlapping geographies.

Direct peers

• PuroClean: Franchise network specializing in water, fire, mold, and biohazard restoration with 24/7 emergency response. Operates on the same direct-to-consumer emergency response model and works through insurance carriers similarly to UWRG.
• Restoration 1: National franchise offering water, fire, mold, and sewage restoration with insurance-carrier coordination. Comparable scope, certification standards, and end-to-end service delivery model.
• Paul Davis Restoration: National franchise system offering residential and commercial restoration services including water, fire, mold, and reconstruction. Directly comparable business model, IICRC credentialing, and insurance-carrier workflow as UWRG.
• Rainbow International Restoration: Neighborly-brand restoration franchise providing water, fire, and mold damage restoration to residential and commercial customers. Closely comparable service offering, customer mix, and insurance claims handling approach.
• 1-800-WATER DAMAGE: Restoration franchise focused on water damage, sewage cleanup, and mold remediation with similar insurance-driven GTM. Comparable operating model, customer profile, and emergency-response positioning.
• Steamatic: National franchise providing water, fire, and mold restoration plus contents cleaning. Comparable end-to-end service delivery, IICRC certification standards, and insurance claims coordination.

Broad incumbents

• SERVPRO Industries: Largest national restoration franchise network offering water, fire, mold, and reconstruction services. Overlaps directly with UWRG's service menu and insurance-carrier relationships but operates at vastly greater scale and brand recognition.
• Belfor Property Restoration: Global commercial- and large-loss property restoration incumbent. Most relevant on the commercial restoration side of UWRG's business, particularly for large losses in hotels, offices, and multi-tenant facilities.
• ServiceMaster Restore: Long-established national restoration brand offering water, fire, and mold restoration. Operates as a broader portfolio play under ServiceMaster and competes for the same insurance-carrier and property-owner demand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/UnitedLINY
• YouTubeyoutube.com/channel/UCtXX-S-l4-hOlkleM_6i-MA
• Facebookfacebook.com/UnitedLINY
• LinkedInlinkedin.com/company/unitedliny
• Instagraminstagram.com/unitedliny

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Water Restoration Group of Long Island