sTN

What sTN does

sTN (Stichting Telecomgebruikers Nederland), founded in 1996 in Woerden, Netherlands, is an independent foundation-structured telecom intermediary that brokers and delivers business mobile, hosted VoIP, business internet and bundled all-in-one telecom solutions to Dutch ZZP, SME and select enterprise customers. It is licensed as a foundation rather than a standard corporate and operates without external equity ownership, governed by a board chaired since 2024 by Leendert Bikker. The company employs roughly 20 staff and positions itself as an unbiased aggregator across all major Dutch network operators — KPN, Odido, Vodafone and Xelion — leveraging collective purchasing to negotiate preferential rates for clients.

The core product portfolio comprises four lines: Zakelijk Mobiel (business mobile subscriptions), Zakelijke VoIP Telefonie (hosted telephony including the proprietary sTN Alles-in-één and VoIP Plus platforms), Zakelijk Internet (connectivity delivered through KPN's fibre and mobile infrastructure) and Zakelijk Alles-in-één (bundled packages). Revenue is generated primarily through monthly recurring subscription billing, supplemented by small-ticket professional services (e.g. voicemail greeting recordings at EUR 25/modification) and refurbished smartphone hardware sales. Technology differentiation is functional rather than AI-driven: the Mijn sTN self-service portal, configurable dial-code-based routing, voicemail and auto-attendant features, and Microsoft Teams/CRM integrations form the operational backbone.

Distribution is sales-led and partnership-driven. Approximately 70% of addressable customers originate from seven signed branch-organisation partnerships — ANVR, Bouwend Nederland, BOVAG, CBM, Horeca Nederland, Schoonmakend Nederland and Techniek Nederland — providing structured access to organised Dutch industry SME bases. Direct advisory sales and inside-sales teams handle inbound ZZP and SMB inquiries via a contact-form-led funnel that includes a callback within five business days and a 15-minute consultation. Pricing is non-transparent and quote-based, billed monthly, with no public rate cards. Testimonial customer logos are spread thinly across construction, hospitality, food service, education, recycling and laboratory verticals with no dominant anchor account.

Name

sTN

Legal name

sTN Dienstencentrum, sTN Telefact en sTN Telecompas

Website

https://stn.nl

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

sTN is an independent Dutch telecom broker and service provider, founded in 1996 and based in Woerden, delivering business mobile, hosted VoIP, internet and bundled telecom packages to ZZP, SME and select enterprise customers through partnerships with seven major Dutch industry associations and the KPN, Odido, Vodafone and Xelion networks.

Ownership category

akta.pro rank

Headquarters

HQ city

Woerden

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Business Mobile Telephony Subscriptions: Monthly subscription services for business mobile plans, leveraging collective purchasing power through partnerships with Odido, Vodafone, KPN, and Xelion.
2. Business VoIP Telephony Subscriptions: Hosted VoIP phone services including sTN Alles-in-één and VoIP Plus, billed on a recurring subscription basis, with optional professional services for setup.
3. Business Internet Services: Business internet connectivity packages, including fibre optic (glasvezel) options, delivered through KPN's network.
4. Professional Services (Meldtekst / Greeting Message Services): Charged service for helpdesk-recorded and activated voicemail greeting messages: €25 for modification, €25 additional for audio recording.
5. Refurbished Smartphone Sales: Sale of refurbished smartphones, contributing to sustainability while providing cost-effective hardware to business customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

sTN (Stichting Telecomgebruikers Nederland) is an independent telecom broker and advisor for Dutch SMEs, offering business mobile telephony subscriptions, hosted VoIP phone systems (sTN Alles-in-één and VoIP Plus), business internet connectivity (including fibre via KPN), and an all-in-one bundled package combining the three. Services are aggregated and re-priced through collective purchasing agreements with major Dutch operators (KPN, Odido, Vodafone, Xelion). The company also sells refurbished smartphones, EcoSim/e-SIM options, and a self-service portal (Mijn sTN) for subscription management.

Product overview

sTN (Stichting Telecomgebruikers Nederland) is an independent telecommunications broker and advisor for Dutch SMEs, offering a portfolio of business telecom solutions. The core offering consists of Zakelijk Mobiel (business mobile), Zakelijke VoIP Telefonie (business VoIP telephony), Zakelijk Internet (business internet), and Zakelijk Alles-in-één (bundled all-in-one package). The company also provides proprietary sub-products including VoIP Plus and sTN Alles-in-één phone system platforms, alongside supplementary offerings like refurbished smartphones and EcoSim/E-Sim options. sTN acts as an independent intermediary, negotiating collective pricing with major Dutch network providers including KPN, Odido, Vodafone, and Xelion. Services are segmented for ZZP/small business, SME, and enterprise customers, with dedicated solutions for industry associations such as ANVR, Bouwend Nederland, BOVAG, and Horeca Nederland.

Differentiator

Problem solved

Functional benefit

Products and services

• Zakelijk Mobiel (Business Mobile) Monthly business mobile telephony subscriptions with device options, aggregated from Odido, Vodafone, KPN, and Xelion for Dutch entrepreneurs and businesses.
• Zakelijke VoIP Telefonie (Business VoIP Telephony) Hosted business VoIP telephony enabling internet-based phone calls with advanced features such as call routing, voicemail, conference calls, and auto-attendant functionality for Dutch SMEs.
• Zakelijk Internet (Business Internet) Stable and reliable business internet connectivity, including fibre optic (glasvezel) options, delivered through network partners such as KPN for Dutch SME needs.
• Zakelijk Alles-in-één (Business All-in-One) Comprehensive bundled telecommunications package combining business mobile, VoIP telephony, and business internet services into a single solution for Dutch SMEs.
• sTN Alles-in-één Phone System Proprietary hosted VoIP phone system platform with advanced call routing, voicemail, auto-attendant, opening-hours-based routing, and personalised greeting messages configurable via dial codes for businesses.
• VoIP Plus Phone System Feature-rich hosted VoIP platform with professional call management, routing, and call plan configuration, including custom voicemail greeting messages at €25 per modification and €25 additional for audio recording.
• Refurbished Smartphones Sale of refurbished smartphones contributing to sustainability while providing cost-effective hardware to business customers.
• EcoSim and e-SIM Eco-friendly SIM card options including recycled-plastic EcoSim and embedded e-SIM technology for modern devices, supporting sTN's sustainability commitments.

Quantifiable outcome

• Customers report significant cost savings on telecom expenses through collective purchasing and independent negotiation

Named customers11 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• KPNcoreTechnology or IntegrationKPN is one of the primary network infrastructure providers for sTN's business internet and VoIP services. sTN leverages KPN's network for fibre (glasvezel) connections and mobile services. KPN is described as the 'greenest telecom provider in the world' and sTN works exclusively with KPN for its sustainability commitments (EcoSim, e-SIM, green initiatives).
• OdidocoreTechnology or IntegrationOdido (formerly T-Mobile Netherlands) is a primary mobile network provider for sTN's business mobile services. sTN aggregates Odido's business mobile plans for Dutch SMEs through its collective purchasing model.
• VodafonecoreTechnology or IntegrationVodafone is a primary mobile network provider for sTN's business mobile services. sTN aggregates Vodafone's business mobile plans for Dutch SMEs through its collective purchasing model.
• XelioncoreTechnology or IntegrationXelion is a VoIP/cloud telephony platform provider integrated into sTN's service offerings, enabling hosted VoIP solutions for business customers.
• Bouwend Nederland (via Bouwend Nederland Telefonie)coreChannel Partner/ Reseller/ DistributorBouwend Nederland is one of 7 Dutch branch organisations for which sTN is the official telecom partner. sTN manages telecom services for Bouwend Nederland's member companies, providing business mobile, VoIP, and internet. Several customer testimonials reference Bouwend Nederland Telefonie as their service provider.
• ANVRcoreChannel Partner/ Reseller/ DistributorANVR (Dutch travel industry association) is one of 7 branch organisations for which sTN serves as official telecom partner, offering preferential telecom rates to ANVR member companies.
• BOVAGcoreChannel Partner/ Reseller/ DistributorBOVAG (Dutch automotive industry association) is one of 7 branch organisations for which sTN serves as official telecom partner, offering preferential telecom rates to BOVAG member companies.
• CBMcoreChannel Partner/ Reseller/ DistributorCBM (branch association) is one of 7 branch organisations for which sTN serves as official telecom partner, offering preferential telecom rates to CBM member companies. Customer De Monnikendam was introduced via CBM.
• Horeca NederlandcoreChannel Partner/ Reseller/ DistributorHoreca Nederland (Dutch hospitality industry association) is one of 7 branch organisations for which sTN is the official telecom partner. sTN manages telecom services for member companies, with KHN Telecom (a sTN-branded offering for hospitality) serving Horeca members.
• Schoonmakend NederlandcoreChannel Partner/ Reseller/ DistributorSchoonmakend Nederland (Dutch cleaning industry association) is one of 7 branch organisations for which sTN is the official telecom partner, offering preferential telecom rates to members.
• Techniek NederlandcoreChannel Partner/ Reseller/ DistributorTechniek Nederland (Dutch technical services industry association) is one of 7 branch organisations for which sTN is the official telecom partner, offering preferential telecom rates to members.
• CliniClownsminorOtherssTN partners with CliniClowns for a device and cartridge recycling programme. Old mobile phones and cartridges collected from customers are donated to CliniClowns, who receive a fee per item. This supports both charity and environmental sustainability.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Delta Fiber: Dutch fibre operator with growing business connectivity footprint outside the Randstad. Comparable as an alternative fibre backbone provider to KPN for SME internet, illustrating the wholesale dynamics sTN navigates.

Broad incumbents

• KPN: Largest Dutch incumbent telecom carrier providing mobile, fixed-line, fibre internet, and business ICT services directly to SMEs and enterprises. sTN is both a channel partner (KPN is a primary underlying provider) and a competitor for direct SME relationships.
• VodafoneZiggo: Major Dutch fixed-mobile carrier with a dedicated VodafoneZiggo Zakelijk SME division offering mobile, broadband, and unified communications. Comparable as an incumbent carrier whose wholesale mobile plans sTN resells, and which competes with sTN for direct SME contracts.
• Odido: Formerly T-Mobile Netherlands, Odido is one of the three major Dutch mobile carriers and a core wholesale supplier to sTN's business mobile service. Comparable as both a key supplier relationship and a direct competitor in the SME mobile segment.

Direct peers

• Onecom: UK B2B telecom broker and managed services provider for SMEs, offering mobile, cloud telephony, connectivity, and UCaaS through carrier partnerships. Closest international analog to sTN's independent-broker-plus-branch-channel model.
• Daisy Communications: UK-based B2B telecom and IT services provider serving SMEs with mobile, hosted telephony, broadband, and cloud services via carrier wholesale relationships. Comparable as a multi-carrier SME-focused broker.
• RoutIT: Dutch B2B telecom and ICT broker serving SMEs and mid-market with mobile, fixed-line, internet, and cloud telephony via carrier partnerships (KPN, Vodafone, T-Mobile). Closest direct comparable to sTN in business model and target market.
• Gamma Communications: UK-listed B2B unified communications and connectivity provider for SMEs and mid-market, distributing mobile, broadband, and cloud telephony through direct sales and partner channels. Comparable business model to sTN at a larger scale.

Others

• Twilio: Global cloud communications platform providing messaging, voice, and APIs used by resellers and brokers to build SME telephony offerings. Comparable as enabling technology at the underlying communications stack that sTN brokers on top of.

Emerging players

• RingCentral: Global UCaaS provider offering cloud PBX, contact center, and business communications to SMEs via subscription SaaS. Comparable as a hosted VoIP and unified communications platform that competes at the technology layer sTN resells.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/stn-dienstencentrum
• Xx.com/stnnl

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about sTN