Proveway
Proveway builds the Uptrack Shopify app that automatically syncs order tracking data to PayPal and Stripe every 20 minutes, helping SMB e-commerce merchants unlock Seller Protection, avoid payment holds, and reduce chargebacks. It also offers the Pumper Widget App for Shopify discounts and bundles.
- Company typePrivate
- Founded2019
- HeadquartersJabalpur, India
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Proveway does
Proveway is a privately held software company operating as a dual-entity business (Proveway Pvt Ltd in Jabalpur, India, and a US LLC in Wilmington, Delaware) that builds Shopify applications for e-commerce merchants. Its core product, Uptrack, is a Shopify App Store application that automates the synchronization of order tracking information from Shopify to PayPal and Stripe payment gateways every 20 minutes, with the stated objective of enabling PayPal Seller Protection, reducing payment holds, chargebacks, and disputes, and improving merchants' standing with payment processors. Uptrack differentiates by being the only Shopify app supporting both PayPal and Stripe tracking sync simultaneously, and includes features such as automatic courier detection and unlimited monthly tracking at the top pricing tier.
The company operates a self-serve, product-led growth model with pricing ranging from $3.97 to $9.99 per month after a 7-day free trial, with billing handled directly through Shopify's App Store infrastructure. Distribution is concentrated on the Shopify App Store supplemented by SEO-optimized content marketing around payment compliance topics and referral relationships with complementary Shopify apps such as AfterShip and Ali Reviews. In July 2024, Proveway extended beyond its single-product focus by launching Pumper Widget App, a separate Shopify app for quantity breaks, product bundles, and discounts. The company maintains infrastructure on AWS and Digital Ocean with US-located servers, targets SMB Shopify merchants including dropshippers and first-time sellers, and has not disclosed external funding.
Proveway firmographics
Firmographics- Name
- Proveway
- Legal name
- Proveway
- Website
- https://proveway.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Proveway builds the Uptrack Shopify app that automatically syncs order tracking data to PayPal and Stripe every 20 minutes, helping SMB e-commerce merchants unlock Seller Protection, avoid payment holds, and reduce chargebacks. It also offers the Pumper Widget App for Shopify discounts and bundles.
- Ownership category
- akta.pro rank
Proveway industry classification
Industry- Product category
- E-commerce Payment Integration Software
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)
- akta.pro primary industry
- Dispute, Chargeback & Refund Automation (FSAGABAI)
- akta.pro secondary industry
- Merchant Payment Gateways (API/Hosted Checkout) (FSAMACAA)
Keywords
Where Proveway is headquartered
LocationHeadquarters
- HQ city
- Jabalpur
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
Proveway business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Monthly Subscription (Shopify App): Monthly-based subscription service with Fair Usage Policy (FUP) limits on Shipment Information Sync. Billing is handled directly by Shopify through the App Store. Merchants select plans based on their business needs and pay monthly. Subscriptions are not refundable.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free Trial - 7 days |
| Subscription | Monthly | Entry Plan |
| Subscription | Monthly | Standard Plan |
| Subscription | Monthly | Unlimited Plan |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Proveway product offering
Product offeringCore offering
Proveway develops the Uptrack Shopify app, which automatically syncs order tracking data (carrier name, tracking number, proof of shipment/delivery) from Shopify stores to PayPal and Stripe payment gateways every 20 minutes. This automation enables PayPal Seller Protection eligibility, helps merchants avoid payment holds, chargebacks, and disputes, and provides faster access to funds. A secondary app, Pumper Widget, handles quantity breaks, bundles, and discounts.
Product overview
Proveway offers two Shopify apps: Uptrack (core product) and Pumper Widget App (sub-product). Uptrack automatically syncs Shopify order tracking information to PayPal and Stripe payment gateways, enabling Seller Protection and preventing payment holds. Pumper handles quantity breaks, product bundles, and discounts. The apps are designed for e-commerce merchants using Shopify who want to protect their payment accounts and streamline fulfillment.
Differentiator
Problem solved
Functional benefit
Products and services
- Proveway Uptrack A Shopify app that automatically syncs tracking information (proof of shipment and proof of delivery) to PayPal and Stripe for every fulfilled order every 20 minutes. It is the only Shopify app supporting both payment gateways, enabling PayPal Seller Protection eligibility and helping merchants avoid payment holds, chargebacks, and disputes. Pricing starts at $3.97/month with a 7-day free trial.
- Pumper Widget App A separate Shopify app developed by Proveway that helps merchants manage quantity breaks, product bundles, and discounts on their Shopify stores. It operates independently from the Uptrack tracking sync product under its own privacy policy.
Quantifiable outcome
- Prevents payment holds by establishing Seller Protection through automated tracking data points
- +2 more outcomes
Companies that use Proveway
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Proveway technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability1 record
Feature5 records
Proveway partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- ShopifycorePrimary platform partnership. Proveway is a Shopify app that integrates with Shopify's API to access order data and sync tracking information. Distribution and billing handled through Shopify App Store.
- PayPalcoreCore integration partner. Proveway syncs tracking information to PayPal API to unlock Seller Protection, prevent payment holds, and feed data points to PayPal's AI verification systems.
- StripecoreDual-gateway support. Proveway is the only Shopify app that supports both PayPal AND Stripe tracking sync. Provides similar trust-building functionality for Stripe merchants.
- Amazon Web Services (AWS)minorCloud infrastructure provider. AWS servers located in the U.S. host Proveway's online and mobile services. Used for GDPR compliance.
- Digital OceanminorCloud infrastructure provider. Top-tier, third-party data hosting provider with servers in the U.S. Used alongside AWS for hosting Proveway services.
- AfterShipminorFeatured as complementary Shopify app in Proveway's blog content about best tools for e-commerce. Both serve the post-purchase experience for Shopify merchants.
- Ali ReviewsminorFeatured as complementary Shopify app in Proveway's blog content. Ali Reviews imports product reviews while Proveway handles tracking sync.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Proveway competitors and assessment
Company assessmentDirect peers
- Justt: Justt offers AI-driven chargeback automation and recovery for e-commerce merchants. Comparable to Proveway in protecting merchant revenue from disputes, though focused more on post-hoc chargeback response than pre-emptive tracking sync.
- ParcelPerform: ParcelPerform offers tracking notifications and post-purchase experience optimization for e-commerce merchants with Shopify integrations. It competes with Proveway on the tracking and shipment visibility layer for Shopify merchants.
- Route: Route is a post-purchase experience platform offering package tracking and shipping protection for Shopify merchants. It directly competes with Proveway on tracking sync and the broader post-purchase experience.
- Chargeflow: Chargeflow provides automated chargeback management and dispute prevention for e-commerce merchants. It competes with Proveway on the broader problem of preventing revenue loss from payment disputes and chargebacks.
- Narvar: Narvar delivers branded shipment tracking and post-purchase notifications for retailers and Shopify merchants. It is comparable to Proveway in the merchant tracking and notification layer of the post-purchase stack.
- AfterShip: AfterShip provides shipment tracking and post-purchase experience tools, including a Shopify app that syncs tracking information into merchant workflows. It directly overlaps with Proveway on tracking sync for Shopify merchants using PayPal and Stripe.
Broad incumbents
- ShipStation: ShipStation is a leading multi-carrier shipping and order management platform used by Shopify and other e-commerce merchants. While broader in scope, it overlaps with Proveway on the tracking data flow into payment workflows.
- PayPal: PayPal is Proveway's other core integration partner. PayPal's native Seller Protection and tracking features underpin Proveway's value proposition; any PayPal-native enhancements to tracking directly threaten Proveway's positioning.
- EasyPost: EasyPost provides shipping APIs including tracking and label generation for e-commerce platforms. Comparable to Proveway on the tracking data infrastructure layer, though primarily developer-facing rather than merchant-facing.
- Stripe: Stripe is one of Proveway's core integration partners. Stripe's evolving merchant tools and risk/fraud features overlap with Proveway's value proposition of helping merchants build trust with payment processors.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Proveway social profiles
Digital presenceProveway financial estimates
Financial estimateRevenue estimate
Valuation estimate
Proveway leadership team
Management profileNumber of profiles
Proveway funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Proveway M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Proveway
What does Proveway do?
Proveway develops the Uptrack Shopify app, which automatically syncs order tracking data (carrier name, tracking number, proof of shipment/delivery) from Shopify stores to PayPal and Stripe payment gateways every 20 minutes. This automation enables PayPal Seller Protection eligibility, helps merchants avoid payment holds, chargebacks, and disputes, and provides faster access to funds. A secondary app, Pumper Widget, handles quantity breaks, bundles, and discounts.
Is Proveway a public or private company?
Proveway is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Proveway founded?
Proveway was founded in 2019. It employs 11 to 50 people.
Where is Proveway based?
Proveway is headquartered in Jabalpur, India, in the Asia region.
How does Proveway make money?
One revenue line is on record: monthly Subscription (Shopify App).
Who are Proveway's main competitors?
Direct peers on record are Justt, ParcelPerform, Route, Chargeflow, Narvar and AfterShip. Broad incumbents are ShipStation, PayPal, EasyPost and Stripe.
Does Proveway have an API?
No public API is recorded for Proveway.
What industry is Proveway in?
Proveway's product category is E-commerce Payment Integration Software. Its primary akta.pro industry code is FSAGABAI, Dispute, Chargeback & Refund Automation, with a secondary code of FSAMACAA, Merchant Payment Gateways (API/Hosted Checkout). Its NAICS code is 52232.