What Boxmove does

Boxmove Limited is a UK-based logistics platform founded in 2017 that provides specialized furniture collection and delivery services to charity retailers. The company operates from Manchester with a registered office in Glasgow, and serves over 40 charity clients including hospices, animal welfare organizations, children's charities, and community groups across Scotland, Yorkshire, North West, London, South Coast, East Anglia, East Midlands, West Midlands, Somerset, and Wales. Boxmove's core offering consists of three integrated components: a per-job furniture collection and delivery service executed by uniformed professional teams using an owned fleet of vans, a free iPad-based booking system distributed to shop staff for on-demand job scheduling, and an online collection booking platform with Digital Gift Aid functionality that integrates with charity partner websites.

The underlying technology is a proprietary logistics platform that evolved from an early computer screen alerting system to a sophisticated real-time operations platform supporting nationwide fleet management. The platform provides 60-minute delivery time slots, real-time job tracking for donors and charity staff, and a full audit history per job. Boxmove operates on a transaction fee revenue model, charging charity clients a low per-job price with no fixed costs, no van leasing, and no driver hiring required on the client side. The company claims this model delivers 35% cost savings compared to traditional charity logistics solutions.

Boxmove is an owner-managed, bootstrapped business with zero debt and zero outside investment, headed by CEO Alex Rennie and CTO Alex Muir. The company is accredited by the Living Wage Foundation as a Real Living Wage employer, is an associate member of the Charity Retail Association, and is registered as a Data Processor with the ICO. The company completed approximately 175,000 furniture jobs per year as of 2025, employs 100+ drivers across the UK, and operates with no zero-hours contracts. GTM relies on direct sales, partnership referrals within the charity sector, and a website-driven demo request funnel.

Name

Boxmove

Legal name

Boxmove Limited

Website

https://boxmove.com

Company type

Private

Founded year

2017

Operating status

Operating

Short description

Boxmove is a UK-based logistics platform founded in 2017 that provides specialized furniture collection and delivery services to over 40 charity retailers, using a proprietary iPad booking system and per-job pricing model across 10 UK regions.

Ownership category

akta.pro rank

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Per-Job Logistics Service: Boxmove charges charity clients a low price per furniture collection or delivery job. Clients pay per completed job with full audit history. No leasing of vans or hiring of drivers required by charity clients - Boxmove handles all operational aspects.
2. Furniture Collection Services: Revenue generated from collecting donated furniture from donors and delivering to charity shops, and collecting furniture from charity shops for delivery to buyers. Services include next-day delivery with 60-minute time slots.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Boxmove provides furniture collection and delivery logistics for UK charity retailers, moving donated furniture from donors to charity shops and from shops to buyers. The service is enabled by a proprietary technology platform that includes free iPads for shop staff to book jobs, an online booking portal with Digital Gift Aid, real-time job tracking, and 60-minute delivery time slots. Charity clients pay a per-job fee with no need to lease vans or hire drivers, eliminating the operational overhead of running their own logistics.

Product overview

Boxmove offers a unified logistics platform for charity retailers consisting of three integrated components: a core furniture collection and delivery service (the primary offering), an iPad booking system for shop staff to schedule jobs, and an online collection booking portal with Digital Gift Aid functionality. The service emphasizes 35% cost savings compared to traditional methods, next-day delivery with 60-minute timeslots, and zero management burden for charity clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Furniture Collection & Delivery Service Core per-job logistics service for charity retailers providing next-day collection and delivery of furniture with 60-minute time slots, uniformed professional teams, and full audit history.
• iPad Booking System Free iPad system provided to charity shop staff for booking furniture collection and delivery jobs directly through Boxmove's integrated logistics management platform.
• Online Collection Booking Platform Digital Gift Aid-enabled online portal that allows donors to schedule furniture collections through charity partner websites integrated with Boxmove's logistics system.

Quantifiable outcome

• 35% cost reduction vs traditional charity logistics
• +2 more outcomes

Named customers40 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Living Wage FoundationcoreOthersBoxmove is accredited by the Living Wage Foundation as a Real Living Wage employer. All staff are paid the Real Living Wage at minimum, including London rates. This accreditation is central to Boxmove's ethical employment model and differentiates them in the logistics industry.
• Charity Retail AssociationcoreOthersBoxmove is an associate member of the Charity Retail Association and takes a deep interest in the entire charity retail ecosystem. Membership demonstrates commitment to the sector and provides networking opportunities with charity retailers across the UK.
• ICO (Information Commissioner's Office)coreOthersBoxmove is a registered Data Processor with the ICO and is fully audited for the processing and handling of data securely in compliance with GDPR requirements.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pickfords: Long-established UK specialist in household and furniture removals with nationwide coverage. Comparable to Boxmove in operating a UK-wide fleet moving furniture and bulky items, though Pickfords serves consumers and businesses more broadly.
• AnyVan: UK online marketplace matching customers with vetted delivery drivers for house moves, furniture and bulky-item transport. Most directly comparable to Boxmove in serving end-customers with on-demand van-based furniture logistics across the UK.
• Arrow XL: UK specialist in two-person home delivery of large, bulky items including furniture and appliances. Comparable in operating dedicated UK fleets for big-and-heavy logistics, though Arrow XL serves retailers rather than charities.

Broad incumbents

• XPO Logistics: Global logistics provider with significant UK freight and last-mile operations including home delivery of bulky goods. Comparable as a broad incumbent in UK heavy/bulky-item logistics, though XPO operates at much larger scale and scope.
• Yodel: UK parcel delivery carrier with nationwide network including large-item handling capability. Comparable as a broad UK last-mile logistics player, but Yodel is general parcel focused rather than furniture/charity specialist.
• Evri: Major UK parcel delivery carrier (formerly Hermes) with nationwide infrastructure. Comparable as a broad UK parcel/last-mile incumbent, though Evri focuses on small parcels rather than furniture logistics.

Emerging players

• Hived: UK parcel delivery network using gig-economy drivers for last-mile residential deliveries. Comparable as a tech-enabled UK last-mile delivery platform, though Hived focuses on parcels rather than bulky furniture.
• Gophr: UK on-demand same-day courier and delivery platform connecting businesses with drivers. Overlaps with Boxmove in providing tech-enabled, on-demand van/courier services across UK regions but is broader and serves commercial customers.
• Speedy Freight: UK same-day and next-day freight network with regional depots and a franchise driver model. Comparable in providing flexible UK ground-based freight with strong regional coverage, though oriented toward commercial freight.

Regional players

• Quibble: UK charity-focused logistics and reuse-sector support service. Closest thematic peer to Boxmove's charity-retail logistics model, though smaller in scale and more regionally concentrated.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boxmove