Homecare Pro

What Homecare Pro does

Homecare Pro is a US-based software company, founded in 2015 and headquartered in Seattle (Delaware-incorporated), that sells an HR automation and compliance platform purpose-built for home care agencies. The product automates caregiver onboarding, credentialing, and ongoing HR compliance, processing 1,000,000+ HR documents historically and keeping roughly 50,000 caregivers compliant each month, with 3,000 caregivers onboarded and 1,000,000+ HR tasks automated per month at reported scale. Applied AI is embedded directly into the workflow: computer vision validates uploaded HR documents, and an SMS-based autonomous agent runs adaptive two-way conversations with caregivers to drive onboarding and compliance touchpoints, with 100,000+ such caregiver conversations per month and a reported 82% of caregivers completing onboarding in under 24 hours.

The platform is integrated into the operating stack of a home care agency rather than operating as a standalone tool. It plugs natively into leading scheduling systems (AxisCare, WellSky, AlayaCare, eRSP), payroll providers (ADP, Paycor, Paychex), recruiting platforms (Augusta Care, Hellohire), communications (CareQB), and document storage (Google Drive, SharePoint), so credential capture and validation can flow directly into downstream systems of record. Operational and security posture is enterprise-grade, with SOC 1, SOC 2 Type 1, ISO 27001, and CCPA compliance, 99.999% reported uptime, and no disclosed security incidents.

Commercially, Homecare Pro operates on a subscription SaaS model augmented by managed services, sold to a base of 600+ agency locations that includes recognized home care brands such as Home Instead, SYNERGY HomeCare, Amada Senior Care, HomeWell, Acti-Kare, and Seniors Helping Seniors. Go-to-market leverages an HCAOA Trusted Vendor designation, a 2024-launched paid affiliate program offering $500 per referral, and a 2025-introduced satisfaction guarantee designed to lower buyer risk. The company reports 1–10 employees, suggesting a deliberately capital-light, bootstrapped operating model.

Name

Homecare Pro

Legal name

Homecare Pro, Inc.

Website

https://homecarepro.io

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Homecare Pro is a US-based HR automation and compliance SaaS platform serving home care agencies. It streamlines caregiver onboarding, credentialing, and document workflows through AI-powered validation and SMS-based automation, integrated with major payroll and scheduling systems.

Ownership category

akta.pro rank

Product category

Home Care HR Compliance Software

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYBPAMAHAJ

Childcare & Eldercare Caregiving Platforms

Business & Public Services/Web, Mobile & Digital Platforms/On-Demand, Gig & Local Services Platforms

Keywords

• HR compliance automation
• Caregiver onboarding software
• Credential tracking platform
• Workforce compliance management
• Homecare HR technology

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription SaaS: Homecare Pro operates on a subscription SaaS model with flexible month-to-month pricing and discounts for prepayment. Agencies pay recurring fees for access to the platform, with fees paid by customers (agencies) under separate service agreements.
2. Managed Services: Optional managed services where Homecare Pro's team takes ownership of caregiver outreach, conversations, and escalations beyond standard automated reminders. This white-glove communication ensures caregivers follow through with compliance requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Homecare Pro provides a cloud-based HR automation and compliance platform purpose-built for home care agencies. The platform automates caregiver onboarding, credential tracking and renewal, document collection with AI validation, and ongoing compliance monitoring through SMS-based workflows and integrations with major scheduling (AxisCare, WellSky, AlayaCare, eRSP) and payroll (ADP, Paycor, Paychex) systems. An optional Managed Services add-on supplies white-glove caregiver communication handled by Homecare Pro's team on behalf of agencies.

Product overview

Homecare Pro is a unified, all-in-one HR automation platform for home care agencies comprising seven integrated modules: Caregiver Onboarding, HR Compliance, Alerts & Notifications, Dashboards & Reporting, Task Automation, Security, and the Managed Services add-on. The platform automates the entire caregiver lifecycle from application through ongoing compliance, connecting with agencies' existing scheduling platforms (AxisCare, WellSky, AlayaCare, eRSP) and payroll systems (ADP, Paycor, Paychex). Caregivers self-serve through onboarding while the platform handles credential tracking, document management, automated reminders, and compliance monitoring in the background. The optional Managed Services module adds white-glove communication support where Homecare Pro's team manages caregiver outreach on behalf of agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• Caregiver Onboarding Self-service onboarding module enabling caregivers to complete forms, upload documents, sign employment packets, and receive automatic reminders until fully compliant. Automatically creates caregiver profiles in integrated scheduling platforms such as AxisCare, WellSky, AlayaCare, and eRSP.
• HR Compliance Real-time compliance tracking module with automated credential monitoring, expiration alerts, and renewal management. Delivers continuous HR compliance coverage with automated reminders and compliance dashboards for home care agencies.
• Alerts & Notifications Automated caregiver engagement module delivering SMS reminders and context-aware, two-way SMS conversations that guide caregivers through onboarding and compliance tasks with adaptive follow-ups.
• Dashboards & Reporting Unified caregiver dashboards providing real-time visibility into onboarding and compliance status, automated weekly impact reports emailed to managers, and audit-ready reporting capabilities.
• Task Automation Automation module that handles repetitive administrative work including credential uploads, e-signatures, registry checks, and compliance tracking, processing over 1,000,000 tasks monthly for agencies.
• Security Enterprise-grade data protection module providing encryption at rest (AES-256) and in transit (256-bit TLS), role-based access control, multi-factor authentication, and hosting in SOC 1, SOC 2, and ISO 27001 certified data centers with 99.999% uptime.
• Managed Services White-glove add-on service in which Homecare Pro's team takes ownership of caregiver outreach, two-way SMS conversations, escalations, and follow-ups on behalf of agency managers beyond standard automated reminders.

Quantifiable outcome

• 82% of caregivers onboard in under 24 hours without manager intervention
• +8 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability7 records

Feature8 records

Partnerships

13 partnerships are on record, tiered core and supporting.

• AxisCarecoreTechnology or IntegrationAxisCare is an all-in-one, mobile-compatible home care operating platform. Homecare Pro deeply integrates with AxisCare to automatically create caregiver profiles, sync compliance data, and eliminate duplicate data entry. This is a flagship integration partnership.
• WellSky (formerly ClearCare)coreTechnology or IntegrationWellSky is a web-based home care software designed to boost efficiency and improve patient care. Homecare Pro integrates with WellSky Personal Care to automate caregiver onboarding, HR compliance tracking, and credential management within the WellSky workflow.
• AlayaCarecoreTechnology or IntegrationAlayaCare provides a cloud-based, end-to-end home care platform supporting the full client lifecycle. Homecare Pro integrates to provide automated onboarding and compliance for caregivers within the AlayaCare ecosystem.
• eRSPcoreTechnology or IntegrationeRSP is a comprehensive home care management solution to simplify agency operations. Homecare Pro integrates with eRSP to automate caregiver onboarding and HR compliance workflows.
• ADPcoreTechnology or IntegrationADP delivers industry-leading, cloud-based payroll, HR, tax, benefits, and compliance tools. Homecare Pro integrates with ADP to sync onboarded caregiver data and documentation with payroll systems for compliance and simplified payroll processing.
• PaycorcoreTechnology or IntegrationPaycor is a unified human capital management (HCM) and payroll platform for small-to-mid market businesses. Homecare Pro integrates with Paycor to maintain compliance and simplify payroll by syncing onboarded caregiver data.
• PaychexcoreTechnology or IntegrationPaychex is a long-standing HR and payroll outsourcing solution for small to mid-sized businesses. Homecare Pro integrates to sync caregiver onboarding and compliance data with Paychex payroll systems.
• Augusta CaresupportingTechnology or IntegrationAugusta Care is a purpose-built, AI-driven applicant matching platform for home care agencies. Homecare Pro integrates to transition candidates from Augusta Care's matching system into Homecare Pro's onboarding workflow.
• HellohiresupportingTechnology or IntegrationHellohire is an AI-powered recruiting assistant for home care agencies. Homecare Pro integrates to bring recruited candidates into the automated onboarding and compliance management system.
• CareQBsupportingTechnology or IntegrationCareQB is an AI-powered communications platform for home care agencies that integrates with scheduling software to automate and streamline caregiver communications. Homecare Pro integrates so all caregiver and manager notifications related to onboarding and compliance are delivered through CareQB.
• Google DrivesupportingTechnology or IntegrationGoogle Drive integration allows agencies to sync and backup caregiver documents to their Google Drive storage as part of Homecare Pro's redundant document storage system.
• Microsoft SharePointsupportingTechnology or IntegrationMicrosoft SharePoint integration allows agencies to sync and backup caregiver documents to SharePoint as part of Homecare Pro's redundant document storage and audit-readiness system.
• Home Care Association of America (HCAOA)supportingGTM or Marketing PartnerHomecare Pro is designated as a Trusted Vendor of the Home Care Association of America (HCAOA), providing credibility and reach within the home care industry association.

Scale indicators15 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• HealthStream: HealthStream is a large healthcare workforce development and credentialing platform serving hospitals and post-acute providers, representing an incumbent that could expand down into home care HR compliance.
• WellSky Personal Care (ClearCare): WellSky Personal Care is a large, established home care software platform that integrates with Homecare Pro for HR compliance but also offers its own caregiver and compliance capabilities, posing both a partnership and a competitive threat.
• AlayaCare: AlayaCare is a cloud-based home care platform with end-to-end client lifecycle management that integrates with Homecare Pro but also offers caregiver management modules, making it both a partner and an incumbent competitor.

Direct peers

• Relias: Relias offers healthcare workforce training, compliance, and credentialing solutions that compete for the same HR compliance budget as Homecare Pro, including in home and community-based care segments.
• OnShift: OnShift provides workforce management and HR solutions purpose-built for senior care, directly competing with Homecare Pro for caregiver onboarding, scheduling, and compliance automation in senior living and home care settings.
• MedTrainer: MedTrainer is a healthcare compliance and credentialing platform that automates training, policy management, and document tracking for healthcare employers, directly overlapping with Homecare Pro's automated credential tracking value proposition.
• Compliatric: Compliatric delivers healthcare compliance and training management software for providers and agencies, positioning it as a competing platform for the same home care agency buyers and HR compliance use cases.
• CareAcademy: CareAcademy is a direct competitor providing online caregiver training, onboarding, and certification for home care agencies, overlapping directly with Homecare Pro's onboarding and compliance modules for the same buyer persona.
• AxisCare: AxisCare is a home care scheduling and operations platform that Homecare Pro integrates with, but it also bundles caregiver management features and could expand its own HR compliance module to compete directly with Homecare Pro.

Emerging players

• Clearwave: Clearwave provides automated onboarding, eligibility, and patient/caregiver intake workflows for healthcare providers, with overlapping self-service onboarding and document collection capabilities that compete for the same HR automation budget in care settings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=61551745836312
• LinkedInlinkedin.com/company/homecare-pro

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Homecare Pro