WESTPOLE

What WESTPOLE does

WESTPOLE is a Benelux-headquartered IT managed services provider founded in 1985 (carved out from the I.R.I.S. group of Canon), now operating as a wholly-owned subsidiary of the French Prodware Group (Euronext Growth) following its March 2023 acquisition. The company delivers hybrid cloud infrastructure management, managed services, cybersecurity, business applications, and IT staffing/sourcing across Belgium, Luxembourg, France, Italy, and the Netherlands, serving three primary customer segments: SMEs and large enterprises, public sector and government, and international organizations including EU institutions (European Commission, Parliament, Council, EU-LISA, EIB, IFAD) and financial institutions. Its revenue model combines recurring managed services (Transformation, Compliance, Governance, Care & Support, Managed Workforce) with multi-year SLA-based contracts, transaction-based sourcing (asset trading), profile placement fees, and subscription-based offerings.

The company operates a portfolio organized into four pillars: Sourcing Services (asset trading and IT profile placement), Managed Services (with ITIL-based 24x7 delivery, ISO 9001 and ISO 27001 certified), Domain Expertise (hybrid infrastructure, observability, applications & data, cybersecurity & resilience, content management, workplace), and Business Applications (ERP, CRM, BI leveraging Microsoft Dynamics 365 and Power Platform via the Prodware partnership). WESTPOLE has developed three proprietary offerings: Observability-as-a-Service (OaaS) launched March 2025 with IBM, described as unique in Europe, providing AI-powered hybrid monitoring across VMware, Azure, AWS, and IBM Cloud; Governance and Risk Compliance Center (GRCC), a compliance platform developed in Luxembourg with LIST-licensed technology supporting DORA, NIS2, and GDPR; and Data Life Insurance, a business continuity service built on three-datacenter immutable storage in Belgium.

WESTPOLE monetizes through a consulting-led, enterprise field sales motion with 300+ senior professionals, multi-year SLA contracts, and asset/profile transaction fees. Key differentiators include non-vendor-bound technology selection, NATO clearance, ISO 27001/9001/14001 and PSF OF SUPPORT certifications enabling classified and regulated work, partnerships with IBM, Microsoft, VMware, AWS, Lenovo (Platinum), Dell (Gold), Red Hat, Veeam, and Cisco, and 30+ years of operating history. FY2023 revenue was €52M (up 25% from €40M in 2022), with Q1 2024 revenue of €14.3M (up from €10.5M in Q1 2023); the company returned to profitability in late 2023 and received a €6.9M capital injection from Prodware in June 2024.

Name

WESTPOLE

Legal name

WESTPOLE Belgium NV

Website

https://westpole.be

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

WESTPOLE is a Benelux-based IT managed services provider serving SMEs, large enterprises, EU institutions, and public sector with hybrid cloud infrastructure, cybersecurity, managed services, and proprietary observability and compliance platforms.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)

akta.pro secondary industries

Hybrid & Multi-Cloud Orchestration (Private-Cloud-Centric) (HDABABAE), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), Incident Response, On-Call & Operational Readiness (BPAEAKAL), Hybrid Cloud Platforms & Orchestration (HDABAMAA)

Keywords

• IT managed services
• Hybrid cloud infrastructure
• Cybersecurity consulting
• IT staffing services
• Business applications

Headquarters

HQ city

Vilvoorde

HQ country

Belgium

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Managed Services: Ongoing managed services including Transformation, Compliance, Governance, Care & Support and Managed Workforce. Delivered as tailored managed services with clear SLAs combining leading monitoring & ITSM tools, on-site services and ITIL-based remote services up to 24x7.
2. Sourcing Services - Asset Trading: Hardware, Software, Cloud and optimization sourcing. Pre-sales engineers and partnerships with leading IT vendors provide cost-effective technology solutions. One-time and recurring sourcing transactions.
3. Sourcing Services - Profile Placement: IT staffing and recruitment services. Profile placement by selecting the right candidate with required hard and soft skills and guaranteeing smooth integration. Operates across Belgium, Luxembourg, France and nearshore centers.
4. Business Applications: ERP, CRM, API, ISV solutions through the Prodware Group partnership, focusing on Microsoft technologies like Dynamics 365, Power Platform, and AI-driven applications.
5. Business Intelligence: Consulting services, data integration, data warehousing, data analytics, and reporting & visualization services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

WESTPOLE delivers end-to-end IT services for hybrid cloud environments, organized into four pillars: Sourcing Services (hardware/software/cloud asset trading and IT profile placement/staffing), Managed Services (Transformation, Compliance, Governance, Care & Support, and Managed Workforce delivered with ITIL-based 24x7 SLAs), Domain Expertise (Hybrid Infrastructure, Observability, Applications & Data, Cybersecurity & Resilience, Content Management, Workplace), and Business Applications (ERP, CRM, BI on Microsoft Dynamics 365 and Power Platform). Two proprietary platforms anchor the portfolio: Observability-as-a-Service (OaaS) for unified hybrid monitoring and the GRCC regulatory compliance platform.

Product overview

WESTPOLE is an IT services provider operating as part of the Prodware Group, offering a portfolio of professional services organized into four main pillars: Sourcing Services (Asset Trading and Profile Placement), Managed Services (Transformation, Compliance, Governance, Care & Support, and Managed Workforce), Domain Expertise (Hybrid Infrastructure, Observability, Applications & Data, Cybersecurity & Resilience, Content Management, and Workplace), and Business Applications (Business Apps, Business Intelligence, and Workplace). The portfolio also includes three proprietary offerings: Observability-as-a-Service (OaaS) — a unique-in-Europe fully managed hybrid infrastructure monitoring platform with AI-powered automation; Governance and Risk Compliance Center (GRCC) — a proprietary regulatory compliance platform supporting DORA, NIS2, and GDPR; and Data Life Insurance — a business continuity service combining immutable storage and disaster recovery. The Microsoft Security & AI Services suite (Health Check 365, CyberAware Essentials, SmartSecure Move, Manage & Protect 365, Care & Support, and AI Context Hub) delivers AI-driven optimization and cybersecurity governance for Microsoft 365 environments.

Differentiator

Problem solved

Functional benefit

Products and services

• Asset Trading
• Profile Placement

Quantifiable outcome

• Reduce infrastructure spend by up to 25% through cloud cost optimization (FinOps)
• +5 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability7 records

Feature4 records

Partnerships

17 partnerships are on record, tiered core and minor.

• IBMcoreTechnology or Integration · 12 March 2025IBM and WESTPOLE collaborate to drive digital transformation with innovative tools and IT expertise. Recognized by multiple IBM awards, WESTPOLE launched the unique Observability-as-a-Service solution in 2025. IBM provides technology for the OaaS platform and Filip Van Den Neucker from IBM featured in WESTPOLE Talks on DORA compliance.
• MicrosoftcoreTechnology or IntegrationWESTPOLE, part of the Prodware Group, partners with Microsoft to deliver solutions like the Customer Hierarchy accelerator for Dynamics 365, System Administration, Supply Chain Management, and Cloud services. Prodware is a member of Microsoft's prestigious 'Inner Circle' which includes only Microsoft's top global partners.
• IRIS / IRISNextcoreTechnology or IntegrationWESTPOLE, born from the IRIS Group, has partnered for over 25 years on projects like Scanning, Digitalization, Document Management, and Data Management. IRISNext is a key platform for document management and digital transformation projects.
• VMwarecoreTechnology or IntegrationAs a leader in virtualization, WESTPOLE operates its own state-of-the-art VMware-based cloud data center in Luxembourg. This facility is designed to deliver reliable, scalable, and secure cloud solutions.
• AWS (Amazon Web Services)coreTechnology or IntegrationWESTPOLE creates, deploys and manages landing zones enabling customers to adopt and manage AWS cloud services securely, efficiently, and at scale.
• LenovocoreTechnology or IntegrationAs a Platinum Partner of Lenovo, WESTPOLE executes complex infrastructure projects, offering tailored solutions that encompass servers and storage systems, incorporating CapEx and OpEx models.
• DellcoreTechnology or IntegrationAs a Gold Partner, WESTPOLE integrates Dell's hybrid cloud technologies and high-performance computing into designs that prioritize both CapEx and OpEx models, driving transformation and innovation.
• CommvaultcoreTechnology or IntegrationWESTPOLE and Commvault partner to deliver secure, scalable data management solutions, integrating intelligent software with IT expertise for resilience, backup, recovery, and optimization across all environments.
• NetAppcoreTechnology or IntegrationWESTPOLE and NetApp partner to provide hybrid cloud, application optimization, and cyber resilience solutions, focusing on security and ransomware protection for digital transformation.
• Red HatcoreTechnology or IntegrationWESTPOLE offers broad expertise on Red Hat open technologies, automation, server management and server licensing. Can advise on OpenShift and KVM technology, managing virtualized servers.
• VeeamcoreTechnology or IntegrationWESTPOLE deploys secure projects and provides expert guidance installing Veeam's trusted backup, recovery, and data management solutions to keep data safe.
• CiscocoreTechnology or IntegrationWESTPOLE deploys Cisco networking and switching solutions to boost the connectivity, security, and efficiency of organizations.
• Datacenter UnitedcoreTechnology or IntegrationWESTPOLE Belgium has relied on Datacenter United for more than a decade as its colocation partner. Datacenter United provides 16 datacenters spread over 13 locations in Belgium with Tier IV certification, ensuring robust physical infrastructure, security, and support.
• CoreViewminorChannel Partner/ Reseller/ DistributorWESTPOLE partnered with CoreView, the comprehensive management platform for Microsoft 365, to help businesses in Belgium, Netherlands and Luxembourg reduce cloud management complexity and maximize Microsoft 365 value. WESTPOLE joined CoreView's international network of channel partners.
• ExcelliumminorGTM or Marketing PartnerWESTPOLE and Excellium partnered to market WESTPOLE's GRCC risk platform together, combining Excellium's market reach with WESTPOLE's proprietary compliance technology.
• LIST (Luxembourg Institute of Science and Technology)coreStrategic or Co-development PartnerThe GRCC platform was developed in Luxembourg based on technologies licensed by LIST. It contains standard libraries and allows adaptation to user preferences or creation of industry-specific standards.
• Prodware GroupcoreStrategic or Co-development PartnerProdware Group acquired WESTPOLE Benelux in March 2023. Both companies continue to operate as independent entities with their own identity, management, technological selections, and partners. Sales teams work together to offer solutions of both companies. Prodware Group invested 4.5M€ in capital increase and 2.4M€ additional cash injection in June 2024.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Atos: European-headquartered IT services giant historically dominant in EU institutional IT contracts, offering managed infrastructure, cybersecurity, and digital workplace — a broader incumbent that frequently competes with WESTPOLE for EU institutional business.
• CGI Group: Global IT consulting and managed services firm with strong Benelux and Northern European presence serving government, financial services, and manufacturing with hybrid cloud and managed infrastructure — a larger peer competing for similar enterprise and public sector contracts.
• Capgemini: Global IT services leader with deep European public sector and financial services footprint offering cloud, cybersecurity, and managed infrastructure services — a broader incumbent that competes for the same large EU institution and enterprise deals as WESTPOLE.
• NTT Data Europe: Global IT services provider with significant European operations delivering hybrid cloud, managed services, and digital transformation — a broader incumbent operating adjacent to WESTPOLE's hybrid infrastructure and managed services practice.

Direct peers

• Devoteam: European IT consulting and managed services firm with strong presence in Benelux and France, focused on cloud transformation, cybersecurity, and digital platforms — directly comparable to WESTPOLE's hybrid cloud, managed services, and IT consulting portfolio.
• Inetum: French-headquartered IT services group with strong Benelux operations delivering managed infrastructure, application services, and digital transformation to public and private sector — competes head-to-head with WESTPOLE in hybrid cloud and managed services.
• Sopra Steria: European IT services group with significant Benelux presence (via Realdolmen in Belgium) serving public sector, financial services, and EU institutions with managed infrastructure, digital transformation, and cybersecurity — closely mirrors WESTPOLE's vertical and service mix.
• Realdolmen (Sopra Steria): Belgian IT services subsidiary of Sopra Steria offering hybrid cloud, managed services, and business applications to Belgian enterprises and public sector — a direct local competitor with overlapping customer base and similar service pillars.
• Econocom: Belgian-origin IT managed services and technology financing provider operating across Europe with hybrid infrastructure, workplace, and managed services offerings that directly overlap WESTPOLE's sourcing, hybrid infrastructure, and managed services pillars.

Regional players

• Proximus (Enterprise/IT division): Belgium's incumbent telecom operator with a growing enterprise IT services arm offering hybrid cloud, managed services, and cybersecurity to Belgian and European customers — a regional player competing directly in WESTPOLE's home Belgian market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/WestpoleBenelux
• LinkedInlinkedin.com/company/westpole-benelux
• Facebookfacebook.com/WPBENELUX

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WESTPOLE