RideMinder

What RideMinder does

RideMinder (legally RideMinder Australia Pty Ltd) is an Australian vertical SaaS company that provides transport management software for taxi, limousine, charter and broader passenger transport operators. Founded in 2021 and headquartered in Darlinghurst, NSW, the company is built around a three-module platform: a Passenger consumer app for booking and live trip sharing, an Operator business dashboard for dispatch, billing and compliance, and a Driver mobile app for job acceptance and live tracking. The platform supports both Private Network configurations (closed operator fleets) and a Platform Network configuration (multi-operator marketplace), with a white-label deployment option for resellers.

The product delivers automated dispatch, smart routing, real-time driver tracking, automated billing and compliance reporting. Payments are processed through a Stripe integration that holds PCI compliance, and pricing is structured across three tiers — Solo (AUD $149/month), Fleet (USD $449/month) and Enterprise (AUD $999/month) — with per-trip transaction fees ranging from $3.50 to $5.50. The company reports 200,000+ completed jobs, $30m+ in annual trip value across 1,400 drivers and 20,000+ passengers, with a documented case study citing a 70% administrative cost reduction for a nationwide Australian operator running 140+ drivers.

RideMinder is privately held and, on the available evidence, bootstrapped — no external funding rounds have been disclosed. The team is approximately 10 people distributed across Australia, the Philippines and India, with leadership drawn from co-founders Ritta Khoury (CEO), Simon Kalipciyan and CTO Henco Burger. The Enterprise tier is positioned for international rollout ('soon worldwide'), and onboarding is offered free through December 2026 as a customer acquisition lever. Upcoming product additions — Driver and Client modules, marketing tools and instant-quote — extend the platform beyond operator back-office into end-customer engagement.

Name

RideMinder

Legal name

RideMinder Australia Pty Ltd

Website

https://rideminder.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

RideMinder is an Australian vertical SaaS platform providing transport management software — dispatch, billing, compliance and rider apps — for taxi, limousine and charter operators, monetized via tiered subscriptions and per-trip fees.

Ownership category

akta.pro rank

Product category

Transport Management Software

NAICS

Taxi and Ridesharing Services (485310), Taxi and Ridesharing Services (48531)

SIC

Transportation Services (4700)

akta.pro primary industry

Ride-Hailing & Taxi Aggregation Platforms (BPAMAIAE)

akta.pro secondary industry

On-Demand Ride-Hailing Aggregators (Multi-Sided TNC Marketplaces) (TLAFAIAA)

Keywords

• Transport management software
• Fleet management software
• Booking management software
• Ride dispatch platform
• Driver management software

Headquarters

HQ city

Darlinghurst

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription Plans: Three-tier subscription model: Solo ($149 AUD/month), Fleet ($449 USD/month), Enterprise ($999 AUD/month). Includes monthly base subscription plus per-trip fees and offload fees.
2. Per-Trip Transaction Fees: Usage-based fees per completed trip: $5.50 (Solo), $4.50 (Fleet), $3.50 (Enterprise). Plus $5.00 per offload.
3. Payment Processing: Integrated Stripe payment processing for credit card transactions. PCI Certified payments. Standard plan also has percentage-based fees (3.50% for $100-500 bookings down to 0.90% for $5,000+ bookings).
4. Setup Fees: One-time setup fees: $199 (Solo), $499 (Fleet), $899 (Enterprise).

Pricing tiers

Go-to-market motion4 records

Distribution channels3 records

Marketing channels5 records

Core offering

RideMinder is a cloud-based transport management SaaS platform that enables private hire, taxi, chauffeur, school-run, NDIS, and tour operators to manage bookings, dispatch jobs to drivers, accept and process card payments with same-day payouts, track drivers and vehicles, handle compliance and licensing, run marketing and reporting, and (via its Private Network) share or offload jobs to other partner operators. It is sold in three tiers (Solo, Fleet, Enterprise) by monthly subscription plus per-trip and transaction fees.

Product overview

RideMinder is a cloud-based transport management SaaS platform connecting third-party transport operators with their customers through web and mobile applications. The platform operates on a tiered subscription model with three core plan tiers (Solo Operator, Fleet Operator, and Enterprise Operator) and includes multiple integrated modules for booking management, payments, driver and vehicle management, compliance, and analytics. The platform is built around core features including Booking Manager, Payment Manager (integrated with Stripe), Passenger App, Driver Manager, Vehicle Manager, Client Manager, Company Manager, Admin Settings, Trip Reporting, and Rating Manager. Additional growth-oriented add-on modules include Marketing Tools, Instant Quote, White-Label Customization, Automated Invoicing, Offloading, and Private Network. The platform emphasizes AI-driven automation for dispatch and operational workflows, with integrated PCI-compliant payment processing.

Differentiator

Problem solved

Functional benefit

Products and services

• RideMinder Platform The RideMinder Platform is a cloud-based transport management SaaS solution used by private hire, taxi, chauffeur, school-run, NDIS and tour operators to manage bookings, dispatch jobs to drivers, accept card payments with same-day payouts, track drivers and vehicles, handle compliance, run marketing and reporting, and (optionally) share/offload jobs to other operators via the Private Network. It is offered in three packaged editions (Solo for 1 vehicle / 1 driver from A$59/month, Fleet up to 10 vehicles / 10 drivers from A$99/month, and Enterprise for unlimited vehicles, drivers and regions from A$499/month), supplemented by per-trip, offload, transaction and setup fees, and is delivered with native iOS/Android apps.

Quantifiable outcome

• Earn up to 20% more profit with every booking
• +5 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature13 records

Partnerships

One partnership is on record.

• Stripe Payments Australia Pty LtdcoreTechnology or IntegrationStripe is integrated as the payment gateway for processing credit card transactions. RideMinder uses Stripe's secure payment gateway facilities for client payment collection. Payment processing is PCI Certified. RideMinder does not store credit card information directly.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• FREENOW: FREENOW (backed by BMW and Mercedes-Benz) is a multi-country taxi and ride-hailing aggregator with operator-side dispatch tooling. It competes with RideMinder as an incumbent platform connecting fleets to passengers, though at significantly larger scale and geographic reach.
• Samsara: Samsara is a broad fleet management and IoT platform with telematics, driver management, and operational analytics. While more fleet/asset-oriented than ride-booking, it competes for the same fleet operator budget with overlapping driver and compliance modules.
• Curb (formerly Taxi Magic): Curb operates a large-scale ride-hailing platform connecting taxi operators with passengers across the US, with operator-side dispatch tools. It is a broader incumbent in the taxi/ridesourcing space, overlapping with RideMinder's passenger-app and operator-dispatch functionality at greater scale.
• Geotab: Geotab is a major telematics and fleet management platform offering vehicle tracking, compliance, and driver analytics. It overlaps with RideMinder's Vehicle Manager and compliance features, though its focus is broader fleet operations rather than passenger bookings.

Direct peers

• Cab9: Cab9 is a dispatch and booking management platform widely used by Australian taxi and charter operators. It overlaps directly with RideMinder's core modules (dispatch, bookings, driver app) and competes head-to-head in the same Australian market.
• Limo Anywhere: Limo Anywhere is a SaaS platform for limousine and chauffeur operators covering reservations, dispatch, billing, and driver apps. It mirrors RideMinder's all-in-one operator SaaS model for the ground passenger transportation vertical, with similar tiered subscription pricing.
• iCabbi: iCabbi is a cloud-based dispatch and fleet management platform for taxi and private hire operators, offering booking, dispatch, driver apps, and payment features. It is the closest direct competitor to RideMinder, serving a similar operator customer base with an overlapping product set.
• TaxiCaller: TaxiCaller provides cloud-based dispatch, booking, and fleet management software for taxi and limo companies globally. It is directly comparable to RideMinder across booking, dispatch, and operator SaaS layers, serving similar SMB-to-mid-market operators.

Emerging players

• Livery Coach: Livery Coach is an operations platform for limo, shuttle, and black-car operators, covering reservations, dispatch, and accounting. It is comparable to RideMinder's Fleet and Enterprise tiers for SMB chauffeur and corporate transport operators.
• DispatchBot: DispatchBot provides cloud-based dispatch and order management software for delivery and service fleets. It is an emerging player with partial overlap to RideMinder's dispatch and operator workflow capabilities, particularly for SMB service operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/rideminder

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RideMinder