What Cab9 does

Cab9 is a UK-based SaaS company, legally CAB 9 Ltd, that provides cloud-based dispatch, driver management, and business back-office software to private hire and taxi operators. The platform centers on a configurable Dispatch System that uses Dynamic Zones, Intelligent Auto Dispatch, and live traffic data to assign jobs, supplemented by iOS and Android Passenger and Driver apps, an in-platform Cab9 Chat tool, fleet compliance management with automatic vehicle deactivation, and a national Workshare network for inter-operator job sharing. Revenue is generated through monthly SaaS subscriptions structured by fleet size (Up to 20, Up to 50, Up to 100, and Over 100 vehicles), sold via a sales-led GTM motion comprising website demo booking, inside sales, and direct outreach to UK operators ranging from single-vehicle SMBs through to enterprise fleets such as London Airports Plus. Cab9 is developed by parent firm e9 with engineering capacity split across London, Manchester, and Bangalore. In June 2026, Cardiff-headquartered private hire operator Veezu made a strategic investment in Cab9, with proceeds earmarked for AI and automation development; CEO Tarpit Grover remains in role and Cab9 continues to operate under its existing brand.

Name

Cab9

Legal name

CAB 9 Ltd

Website

https://cab9.app

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Cab9 is a UK-based SaaS platform providing cloud-based dispatch, driver management, fleet compliance, and passenger booking tools to private hire and taxi operators across the United Kingdom, sold via tiered fleet-size subscriptions.

Ownership category

akta.pro rank

Product category

Ground Transportation Dispatch Software

NAICS

Taxi and Ridesharing Services (485310)

SIC

Services-Management Services (8741), Transportation Services (4700)

akta.pro primary industry

Taxi-Hail Aggregators & Dispatch Platforms (E-Hail for Licensed Taxis) (TLAFAIAD)

akta.pro secondary industries

Ridesharing & Taxi Dispatch Platforms (BPAMAHAA), E-Hailing Taxi Aggregators (Licensed Taxi Dispatch Platforms) (THADADAC), Taxi Dispatch & Fleet Management Operators (Radio/Call Center) (TLAFAHAG)

Keywords

• Dispatch software
• Taxi management platform
• Private hire SaaS
• Fleet management software
• Booking and dispatch system

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Platform Subscription: Cab9 operates as a cloud-based dispatch software-as-a-service platform for private hire and taxi operators. The platform is available via subscription with fleet size-based tiers (Up to 20, Up to 50, Up to 100, Over 100 vehicles). The company generates recurring revenue from software licensing and platform access fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Cab9 is a cloud-based SaaS platform that provides private hire and taxi operators with a fully integrated dispatch system, driver and passenger mobile apps, fleet management, automated invoicing, and a national Workshare network for cross-operator collaboration. The platform is sold on monthly subscriptions tiered by fleet size (Up to 20, Up to 50, Up to 100, Over 100 vehicles) to UK-based private hire and taxi operators of all sizes.

Product overview

Cab9 is a comprehensive cloud-based dispatch and business management platform for private hire and taxi operators. The product suite is built around a core Dispatch System serving as the central hub, complemented by dedicated mobile applications for passengers (Passenger App) and drivers (Driver App) that enable real-time communication, job allocation, and booking management. Additional modules include Cab9 Chat for control-driver communications, fleet management for vehicle compliance tracking, and integrations connecting to payment gateways (Stripe, PayPal, WorldPay, Judo Pay), aggregators (One Transport), and cloud telephony services. The platform supports intelligent automation, dynamic zone-based dispatch optimization, and a national workshare network allowing operators to collaborate. Cab9 is developed by e9, with offices in London, Manchester, and Bangalore.

Differentiator

Problem solved

Functional benefit

Products and services

• Dispatch System Cloud-based smart dispatch solution for UK private hire and taxi operators, providing real-time tracking of clients, drivers, and vehicles with both manual and automatic dispatch, configurable rules, intelligent auto-dispatch algorithms, dynamic zone-based driver assignment, flight tracking, intelligent search, customer management, and client booking portals.
• Passenger App iOS and Android branded passenger app allowing passengers to book rides, track vehicles in real time, view live ETAs, pay via cash/card/account, store journey history, and rate drivers, designed to be fully brandable for each Cab9 operator.
• Driver App iOS and Android driver mobile application providing booking management, job bidding, real-time data, earnings tracking, flag down meter functionality, voice command ACCEPT/REJECT job responses, and the industry-first preferred pickup distance radius feature.
• Integrations Third-party API integration suite connecting Cab9 to payment gateways (Stripe, PayPal, WorldPay, JudoPay), aggregators (One Transport), cloud telephony, client booking portals, and automated route planning, as well as ecosystem partners such as What3Words, City Fleet, GET Taxi, Minicabit, CMAC, RedRoute, and CabCard.
• Fleet / Vehicles Management Centralised vehicle document and information management tool providing storage, expiration date tracking, automated reminders, and automatic deactivation of non-compliant vehicles to minimise fleet compliance risk.
• Cab9 Chat Native chat application available on Windows and Mac that lets users message individuals or predetermined groups, also accessible in-driver via the Driver App for seamless control-to-driver communication.

Quantifiable outcome

• Customer testimonials report increased operational efficiency, expanded reach, and improved driver earnings
• +1 more outcomes

Named customers19 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability8 records

Feature8 records

Partnerships

One partnership is on record.

• e9coreOEM/ Whitelabel/ Licensing PartnerCab9 is developed by e9, a forward-thinking software and application development company. E9 provides the development team including locations in London, Manchester, and Bangalore.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Others

• Veezu: Cardiff-headquartered UK private hire operator and strategic investor in Cab9. Functions as both a customer-class player in Cab9's vertical and a financial partner rather than a software competitor.
• e9: Parent/development entity of Cab9 — described as the software and application development company that built and continues to develop the Cab9 platform from offices in London, Manchester and Bangalore. Relevant as the operating partner rather than a market peer.

Direct peers

• iCabbi: Ireland-headquartered dispatch and back-office SaaS for taxi and private hire operators worldwide. Direct competitor offering a near-identical suite (dispatch, driver/passenger apps, integrations, fleet management) to Cab9, with a larger international footprint.
• Autocab: UK-based taxi and private hire dispatch software provider serving operators across Britain. Competes head-to-head with Cab9 in the same UK PHV vertical with comparable dispatch, booking app and back-office functionality.
• Cordic Technology: Long-established UK supplier of taxi dispatch, booking and management software to UK private hire and black cab operators. Direct rival with overlapping feature set including voice job acceptance and driver apps.
• TaxiCaller: Cloud-based taxi and private hire dispatch platform offering booking apps, dispatch and fleet management to operators globally. Comparable SaaS model targeting the same SMB and mid-market taxi operators as Cab9.
• Mobile Knowledge: Provider of taxi dispatch and management software solutions, including driver apps and back-office tools, to North American and international taxi/private hire operators. Overlaps with Cab9's core dispatch and driver-app functionality.
• MTData: Fleet management and dispatch technology provider serving taxi, private hire and commercial fleets. Comparable in the fleet-management and vehicle-compliance module that Cab9 sells as an add-on.

Broad incumbents

• Uber: Global ride-hailing incumbent that owns iCabbi and operates Uber Taxi products licensed to traditional taxi operators. Not a direct software peer, but shapes the competitive landscape and platform expectations of Cab9's PHV operator customers.
• FreeNow (formerly mytaxi / Hailo): Multi-city European ride-hailing aggregator that also licenses taxi-hail technology to licensed PHV operators. Competes for the same UK operator customers and pushes expectations around passenger app and dispatch functionality.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cab9app
• Facebookfacebook.com/Cab9App
• LinkedInlinkedin.com/company/cab9-1
• Instagraminstagram.com/cab9app

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cab9