What UNICIA does

UNICIA, incorporated in 2018 as a SASU (Société par Action Simplifiée à Associé Unique) under French law with registered capital of €10,000, is a French multi-technical property maintenance provider specialized in social housing. The company is a wholly-owned subsidiary of Groupe ISERBA Invest, a family-owned group with over 30 years of housing-sector experience, and is headquartered at ZAC des Malettes, 303 Rue du Chat Botté, 01700 BEYNOST. UNICIA's core offering is the 'Contrat Multi-Techniques' — a single-interlocutor maintenance contract covering all technical trades for social housing landlords (plumbing, heating, electricity, carpentry, locksmithing, ventilation, indoor air quality), including emergency repairs and preventive maintenance. Tenant support is delivered through an omnichannel customer relations center (with separate Paris region and Province operations) and a personal online tenant portal for scheduling and tracking interventions.

The company operates a digital platform, the 'Plateforme de Services SMART,' which provides landlords with real-time dashboards for monitoring property portfolio performance and ongoing interventions, complemented by connected technician tools for intervention history tracking and connected IoT devices for data capture to support preventive maintenance. An internal approved training academy, investing three times the national training requirement and having trained 1,031 trainees in 2018, underwrites workforce development, with 60% of management positions filled by promotion from field technicians.

UNICIA's revenue model is recurring contract-based: multi-year maintenance agreements with social housing landlords, priced through direct negotiation based on portfolio size and service scope (pricing is not publicly disclosed). The go-to-market is sales-led direct B2B, supplemented by tenant-facing digital channels (online portal, intervention request forms). Geographic reach is national within France, with operations centered on the social housing sector and indications of potential expansion into the individual housing segment. No public funding rounds, M&A activity, or AI-specific capabilities are disclosed in the available data.

Name

UNICIA

Legal name

UNICIA

Website

https://unicia.fr

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

UNICIA is a French multi-technical property maintenance provider serving social housing landlords through single-interlocutor contracts covering plumbing, heating, electrical, carpentry, and locksmithing, supported by a digital SMART platform, connected IoT devices, and an internal training academy.

Ownership category

akta.pro rank

Product category

Property Maintenance Services

NAICS

Residential Property Managers (531311)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Residential Maintenance & Turnover Services (Make-Ready, Inspections) (BPAJAFAM)

akta.pro secondary industry

Residential Lease Administration & Tenant Services (BPAJAFAL)

Keywords

• Multi-technical maintenance
• Social housing maintenance
• Property maintenance services
• Preventive maintenance services
• Facilities management services

Headquarters

HQ city

Saint-maurice-de-beynost

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Multi-technique Maintenance Contracts: UNICIA provides comprehensive multi-technical maintenance services for social housing properties under annual contracts. Landlords receive a single contract covering all technical lots (plumbing, heating, electrical, carpentry, locksmithing) with one point of contact. Revenue is generated through contracted service agreements with social housing providers.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

UNICIA provides a single-contract, single-interlocutor multi-technical maintenance service for social housing landlords, covering all technical trades (plumbing, heating, electricity, carpentry, locksmithing, ventilation) across their property portfolios. The contract bundles corrective and preventive maintenance, emergency response, an omnichannel customer relations center for tenants, and access to the proprietary SMART Services digital platform that tracks interventions and property portfolio performance in real time. The company also deploys connected tools and IoT devices to field technicians to enable data-driven predictive maintenance.

Product overview

UNICIA offers a multi-technical property maintenance service primarily for social housing providers (bailleurs sociaux) and individual homeowners. The core offering is the 'Contrat Multi-Techniques' — a single-interlocutor model covering all technical trades (plumbing, heating, electricity, carpentry, locksmithing, ventilation, indoor air quality). This is complemented by the 'Plateforme de Services SMART' digital platform for real-time intervention tracking and property portfolio management. Supporting services include an omnichannel customer relations center and an internal training academy. The company positions itself at the intersection of human expertise and digital technology, using connected tools and data exchange platforms to enable proactive (preventive) rather than reactive (curative) maintenance.

Differentiator

Problem solved

Functional benefit

Products and services

• Contrat Multi-Techniques

Quantifiable outcome

• 1031 trainees trained in 2018 through internal academy
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Groupe ISERBA InvestcoreOthersUNICIA is a subsidiary of Groupe ISERBA Invest, a family-owned group specializing in multi-expertise maintenance (plumbing, heating, electricity, carpentry, locksmithing) for social housing and individual housing. The group maintains its independence and focuses on long-term growth in the property maintenance sector.

Scale indicators2 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• SPIE: Large European multi-technical services group covering electrical, mechanical, and building maintenance across commercial and residential segments - a broader incumbent that competes with UNICIA for multi-trade social housing contracts.
• IDEX: French energy services company specializing in heating, cooling, and multi-technical maintenance for residential and tertiary clients - comparable services footprint, especially in heating-led maintenance.
• EIFFAGE Énergie Systèmes: Diversified French energy and building services division of EIFFAGE, providing electrical, HVAC, and multi-technical maintenance - a broad incumbent in the same services market as UNICIA.
• ENGIE Solutions: ENGIE's multi-technical services arm combining energy and facility services across residential, commercial, and public buildings - largest broad incumbent in social housing-relevant services in France.
• SNEF: French multi-technical engineering and maintenance firm with strong residential and social housing presence in electrical, HVAC, and building services - relevant incumbent comparable.
• VINCI Facilities: French facilities management and multi-technical maintenance arm of VINCI, operating across commercial and residential property portfolios - competes for the same multi-year social housing maintenance tenders.
• Bouygues Energies & Services: Bouygues subsidiary providing multi-technical services including HVAC, electrical, and energy performance for public, commercial, and residential clients - broader incumbent competing in social housing maintenance.

Direct peers

• SAVELYS: French multi-technical building services provider focused on heating, plumbing, and residential maintenance for individuals and social housing landlords - the closest direct comparable to UNICIA's multi-trade residential maintenance contract model.
• PROXISERVE: ENGIE subsidiary delivering individual housing services including heating maintenance, small works, and energy diagnostics for landlords and tenants - overlaps with UNICIA's residential multi-technical maintenance positioning.
• LOGISTA Hometech: Subsidiary of La Poste providing multi-trade residential services (heating, plumbing, electricity, pest control) to social housing and individual landlords - directly comparable to UNICIA's contracted multi-technical maintenance offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UNICIA