Village of East Aurora

What Village of East Aurora does

Village of East Aurora is a municipal government entity founded in 1804 and incorporated in 1874 under New York State law, serving residents and businesses within the Village boundaries in Erie County, New York — located approximately 25 miles from downtown Buffalo and 45 minutes from Niagara Falls. The Village delivers a comprehensive suite of municipal services through dedicated departments including the Police Department (staffed 24/7), Fire Department, Department of Public Works, Water Department, and Administration & Finance, supported by contracted services such as Waste Management for trash, recycling, and yard waste collection. Core technology assets include a GIS Web Mapping System developed in conjunction with a NY State Education Department grant, providing online public access to zoning data, parcel information, aerial photography, flood map designations, and land use records.

The Village's revenue model is anchored in property tax levies (issued annually with warrants typically due July 1), quarterly usage-based water billing with three components (Debt Fee, O&M, and consumption charges), and transaction-based utility and service fees for permits, variances, and trash/recycling services. Customer segments are horizontally distributed across full-time Village residents and taxpayers (primary), local businesses requiring licensing and zoning services, and visitors drawn by historical sites including the Roycroft Campus, the Millard Fillmore House, and Fisher-Price heritage. The Village operates advisory and regulatory bodies including the Village Board, Planning Commission, Zoning Board of Appeals, Historic Preservation Commission, Tree Board, Pedestrian Bicycle Board, and the Environmental Stewardship Advisory Committee (formed August 2019), with all meetings open to public participation. Distribution and engagement occur through a multi-channel mix: the official eastaurora.gov website, Facebook, email alerts, public meetings, in-person Village Hall offices, a 24/7 emergency dispatch line, and the municipalonlinepayments.com online payment portal.

Name

Village of East Aurora

Legal name

Village of East Aurora, NY

Website

https://east-aurora.ny.us

Company type

Public

Founded year

1804

Operating status

Operating

Headcount range

1–10 employees

Short description

Village of East Aurora is a New York State municipal government entity incorporated in 1874, delivering police, fire, public works, water, and zoning services to approximately 6,000 residents and local businesses in Erie County through property taxes, water fees, and utility charges.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (221310), Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Water Supply (4941), Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE), Parks, Recreation & Protected Areas Administration (BPAIAMAH), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Local public safety
• Water utility billing
• Public works administration
• Planning and zoning

Headquarters

HQ city

East Aurora

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Property Tax Revenue: Annual property tax levies collected from residents and businesses within the village boundaries. Tax warrants issued annually with due dates typically July 1st.
2. Water Billing: Quarterly water billing based on usage. Includes debt fees for infrastructure improvements, operations & maintenance costs, and actual water consumption charges.
3. Utility and Service Fees: Fees for trash and recycling services, special use permits, variance applications, and various municipal services.

Pricing tiers

Distribution channels3 records

Marketing channels4 records

Core offering

The Village of East Aurora operates the municipal government for the incorporated village, providing essential public services to residents and businesses including 24/7 police protection, fire and emergency response, water utilities, weekly trash and recycling collection, public works, planning and zoning administration, and historic preservation oversight. Services are funded through annual property tax levies, quarterly usage-based water billing, and various municipal fees, with residents able to pay bills online and access property information through a GIS-based web mapping system.

Product overview

The Village of East Aurora is a municipal government entity that provides public services to residents rather than commercial technology products. Services include administration and finance, police department, fire department, public works (including water department and trash/recycling services), planning and zoning, community development, and various advisory committees. The village website serves as an information portal for government services, online bill payments, meeting schedules, permits, and community resources. No commercial products or software offerings are provided.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Department Services

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered moderate, core and minor.

• Greater Buffalo Niagara Transportation Council (GBNRTC)moderateStrategic or Co-development Partner · 1 January 2009GBNRTC assisted the Village in creating parking and walking maps. Team members Matt Grabau and Steve Szopinski from GBNRTC helped develop East End and West End parking maps and walking distance maps showing timed routes from parking to destinations.
• Waste ManagementcoreOthersWaste Management (WM) provides garbage collection, recycling services, and yard waste pickup for the Village. Residents contact WM Customer Service at 800-972-4545 for missing pickups, lid/wheel repairs, and bulk item scheduling. Weekly recycling pickup confirmed for 2025.
• Erie County Water AuthoritymoderateOthersFor Town of Aurora residents with water questions, the Village directs inquiries to Erie County Water Authority at 716-849-8484, indicating shared water service infrastructure across municipal boundaries.
• GoNetSpeedminorOthersGoNetSpeed is installing fiber optic infrastructure in the Village. Project began after initial meeting in October 2024. Village raised concerns about tree trimming practices. NYSEG Arborist and O'Connell Electric (contractor) involved. PSC investigated Village concerns and work resumed with concessions from GoNetSpeed.
• NYSEGminorOthersNYSEG provides energy services and arborist oversight for utility projects. Involved in GoNetSpeed fiber optic project coordination. Offers appliance recycling rebates for customers ($50 for refrigerators/freezers, $10 for air conditioners).
• NY Land Conservancy ChallengeminorOthersVillage Environmental Stewardship Committee participates in NY Land Conservancy Challenge as part of land conservancy efforts.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Town of Cheektowaga, NY: A larger Erie County town providing the full suite of municipal services. Broader incumbent-style peer that operates in the same regional labor and regulatory environment.
• Town of Orchard Park, NY: A neighboring Erie County town serving the Buffalo Southtowns. Comparable as a Western NY municipal government with similar service mix, though organized at the town (rather than village) level.
• City of North Tonawanda, NY: A small city in the Buffalo metro area providing police, fire, water, public works, and code enforcement. Comparable as a Western NY municipal government, though at a slightly larger scale than East Aurora.
• Town of Lancaster, NY: An Erie County town east of Buffalo operating police, DPW, water districts, and recreation. Comparable as a peer municipality in the same Buffalo suburban corridor.

Direct peers

• Village of Hamburg, NY: Another small Erie County village in the Buffalo suburbs. Operates the same municipal service model (police, DPW, water billing, planning/zoning) and serves a comparable residential/business population.
• Village of Williamsville, NY: A small incorporated village in Erie County near Buffalo, NY. Directly comparable as a similarly-sized Western NY village government providing police, DPW, water, and zoning services to a suburban residential community.
• Village of Kenmore, NY: A comparable Erie County village in the Buffalo metro area with similar municipal service structure (police, fire, DPW, water, recreation). Directly comparable on scale, service portfolio, and Western NY operating environment.
• Town of Aurora, NY: The town government that surrounds and neighbors the Village of East Aurora. Highly relevant peer because it shares jurisdiction, residents, and many services (e.g., assessor, building/code enforcement, dog control) with the Village.

Broad incumbents

• Erie County, NY: The county government that overlays East Aurora. Provides higher-level services (Erie County Water Authority, public health, sheriff) and shares residents, regulatory authority, and infrastructure coordination with the Village.

Others

• New York State Office of the State Comptroller: State oversight and grant-making body relevant to Village fiscal reporting, retirement systems, and grant administration (e.g., NY State Education Department grant funding the GIS system).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Village-of-East-Aurora-NY-102801794692560
• LinkedInlinkedin.com/company/village-of-east-aurora

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of East Aurora