What Ville de Plessisville does

Ville de Plessisville is a municipal government in the Centre-du-Québec region of Quebec, Canada, delivering statutory municipal services, infrastructure, and citizen programs to its residents and the broader MRC de L'Érable territory. Formed in its current unified structure through the 2024 merger of the historical Ville and Paroisse de Plessisville, the city operates approximately 50 employees across service lines including public works, urban planning, communications, citizen life, sustainable development, treasury, and legal affairs. Its primary revenue is recurring property tax, supplemented by user fees for permits, certificates, and a portfolio of incentive programs (tree planting subsidies, rainwater barrels, reusable diaper grants, downtown revitalization aid). The city generates disproportionate value from its industrial park, which accounts for 11.89% of assessed value but 21.84% of tax revenue, employing nearly 3,000 workers across 30 established firms concentrated in agri-food and forestry.

The municipality's technology footprint centers on a digital citizen portal (Portail citoyen), an interactive municipal map, an automated citizen alert system, online permit and certificate applications, recreation registration via the Amilia platform, and a digital billboard at the intersection of avenue Saint-Louis and rue Saint-Calixte. These digital channels complement a physical service network of seven distinct municipal offices (city hall, urban planning, citizen life, water filtration, public security, library, public works garage) plus recreational infrastructure including the 2021 outdoor heated pool, arena, amphitheatre, parks, and 10km of cycling trails. Communications run through a quarterly printed bulletin, email newsletter, social media, and community events.

The business model is a non-profit municipal corporation funded primarily through property tax bills payable in up to four installments, with service fees priced by municipal regulation. Customer segments include resident citizens (primary, 70% homeownership), local businesses and manufacturers (43 manufacturing enterprises and 100+ retail/service firms), visitors and tourists, and new residents and immigrants. The city anchors regional economic activity through its industrial park and pursues expansion via a CPTAQ exclusion request for 46.9 additional hectares, currently in appeal. The 2024 visual identity refresh ("Unie de nature") and post-merger integration are recent strategic priorities alongside a $9.9M Quebec-funded green infrastructure investment program.

Name

Ville de Plessisville

Legal name

Ville de Plessisville

Website

https://plessisville.quebec

Company type

Private

Founded year

2024

Operating status

Operating

Short description

Ville de Plessisville is a municipal government in Quebec, Canada that administers local services, infrastructure, and citizen programs for residents, local businesses, and visitors in the MRC de L'Érable region. The city is funded primarily through property taxes and employs approximately 50 staff across municipal operations.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512), Administration of Environmental Quality Programs (9241)

SIC

Refuse Systems (4953), Sanitary Services (4950), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal government services
• Public works administration
• Urban planning permits
• Recreational facilities management
• Waste water management

Headquarters

HQ city

Plessisville

HQ country

Canada

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax (Taxes foncières): Annual property taxes constitute the primary source of municipal revenue. Tax rates are set by city council and are payable in up to four installments. The industrial sector contributes disproportionately: the industrial park represents 11.89% of total assessed value but generates 21.84% of total tax revenue, helping maintain low rates for the agricultural sector.
2. Service Fees and Tariffs (Tarification des biens et services): Various user fees for specific services including building permits, certificate issuance, composting bins, rainwater barrels, reusable hygiene products, reusable diapers, and tree planting subsidies, all set by municipal regulation.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Ville de Plessisville is a municipal government that administers civic services to residents and businesses within its territory, including drinking water treatment, waste and recycling collection, snow removal, road maintenance, urban planning and building permits, public safety (fire prevention), parks and recreational facilities, public library services, cultural programming, environmental programs (composting, tree planting, rainwater collection), and economic development support. Services are delivered through in-person offices (City Hall, Urban Planning, Treasury, Public Works), a centralized digital Citizen Portal, and a network of physical facilities including an outdoor pool, arena, amphitheatre, and parks.

Product overview

Ville de Plessisville operates as a unified municipality website offering a comprehensive digital platform for civic services. The core digital products include the 'Portail citoyen' (citizen portal) as the central hub for personalized service access, supplemented by online permit applications, automated emergency alerts, and recreation program registrations via the Amilia platform. The municipality provides digital access to essential services including tax payments, waste collection scheduling, urban planning permits, and community facility bookings. Physical infrastructure managed includes the Bibliothèque Linette-Jutras-Laperle library and the 2021-heated outdoor municipal pool, while the site also publishes the quarterly municipal bulletin 'Notre Plessis' for citizen communication.

Differentiator

Problem solved

Functional benefit

Brands

• Unie de nature: New slogan and identity brand launched after the 2024 merger, meaning 'United by nature' in French.

Products and services

• Portail citoyen (Citizen Portal)
• Bibliothèque Linette-Jutras-Laperle (Public Library)
• Piscine municipale (Municipal Outdoor Pool)
• Urban Planning and Building Permits Service
• Recreation and Sports Program Registration (Amilia)
• Drinking Water and Wastewater Treatment Service
• Automated Citizen Alert System
• Waste, Recycling, and Composting Collection

Quantifiable outcome

• Lowest tax burden in the entire region, maintaining affordability for residents while funding comprehensive services
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered supporting and core.

• Tourisme Centre-du-Québec and BLOOMsupportingStrategic or Co-development Partner · 1 January 2026Tourisme Centre-du-Québec and BLOOM partnered to reinvent tourist welcome infrastructure through immersive and luminous entrance arches, enhancing the visitor experience at the gateway to the Centre-du-Québec region where Plessisville is located.
• Centre de services scolaire des Bois-Francs (CSSBF)coreStrategic or Co-development Partner · 1 January 2026The city collaborates with the CSSBF on shared community infrastructure including sports facilities and the Complexe multisport La Samare. The city supports CSSBF grant applications for sports facility modernization and collaborates on youth programming, school sports, and community recreation.
• Multiple Regional Businesses (12 companies signed letters of intent)coreOthers · 1 January 2025Twelve regional companies have signed a Protocol of Understanding (protocole d'entente) confirming their intention to purchase land in the proposed expanded industrial park, representing all 46.9 hectares sought in the CPTAQ exclusion request. These include companies in the agri-food and manufacturing sectors.
• Ministère des Transports et de la Mobilité durable (MTMD)supportingOthers · 26 June 2024The Ministry of Transport and Sustainable Mobility issued a letter of support for the city's industrial park expansion project (June 26, 2024), recognizing that the expansion would reduce heavy vehicle traffic on local streets and decrease nuisance impacts (noise, dust) from industrial activities on residential areas.
• Impact Emploi de L'ÉrablecoreStrategic or Co-development PartnerImpact Emploi de L'Érable serves as the local immigration and employment integration agency for the MRC de L'Érable. Plessisville partners with Impact Emploi to provide immigration settlement services, including personalized integration plans, housing assistance, employment support, and intercultural activities for newcomers. Services are available in French, English, and Spanish. The city also uses Impact Emploi for summer student employment outreach.
• ORAPÉ (Organisme de récupération anti-pauvreté de l'Érable)coreStrategic or Co-development PartnerORAPÉ is mandated by the city to conduct large item (encombrants) collections twice monthly. Citizens must book appointments by calling 819 362-0001 or emailing [email protected]. ORAPÉ also handles hazardous household waste collection, representing a critical environmental and social partnership.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Ville de Drummondville: Larger Centre-du-Québec city (~80k pop) serving as the regional urban anchor with a full-service municipal portfolio including industrial park, recreation, water, and digital services. Comparable municipal service model but at materially larger scale, providing an aspirational peer for service breadth.
• Ville de Shawinigan: Larger Quebec city (~50k pop) that has executed post-industrial economic transition, including industrial park redevelopment, green/cleantech investment, and a modernized civic brand. Comparable by mandate but at a larger scale and more mature transition profile.

Direct peers

• Ville de Victoriaville: Adjacent municipality in the same Centre-du-Québec region and the seat of a neighbouring MRC. Comparable size, similar Quebec small-city municipal service mandate, similar economic base (manufacturing + agri-food), and serves as a direct regional peer for benchmarking fiscal and service-delivery metrics.
• Ville de Lachute: Quebec small city (~13k) in a rural MRC, operating an industrial park, full municipal services, and active economic development. Directly comparable in scale, demographic profile, and the balance of residential/industrial fiscal pressures.
• Ville de Rivière-du-Loup: Eastern Quebec small city (~20k) with a strong industrial economy, port activity, and full municipal service mandate. Comparable in scale, administrative structure, and revenue model (industrial tax base plus residential).
• Ville de Joliette: Quebec small city (~20k) serving as an MRC economic hub with a diversified economic base, recreation infrastructure, and citizen services. Comparable in scale, mandate, and the role of being a regional service concentration point.
• Ville de Magog: Quebec small city (~28k pop) with strong tourism orientation, a regional park, water services, and an active economic development office. Comparable in scale and in combining tourism, light industry, and residential taxation. Relevant peer for fiscal structure and tourism economy.
• Ville de Thetford Mines: Small Quebec city (population ~25k) historically tied to industrial activity, now pivoting toward diversified economic development, tourism, and post-industrial reinvention. Comparable in scale, mandate (full-service municipal government), and the challenge of managing legacy industrial dependence.
• Ville de Mont-Laurier: Rural Quebec city (~14k) with forestry and agri-processing industries, MRC seat status, and active citizen engagement. Directly comparable in scale, demographic profile, and the challenges of small-city service delivery in a largely agricultural MRC territory.

Regional players

• Ville de Saint-Hyacinthe: Quebec city (~60k) recognized as a Canadian agri-food capital with significant industrial park activity and food-processing concentration. Comparable in agricultural-industry nexus (relevant given Plessisville's 61% agri-food park), though materially larger.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/shpplessisville.ca
• LinkedInlinkedin.com/company/plessisville

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de Plessisville