Chargia

Name

Chargia

Legal name

Chargia Mobility Sl

Website

https://hellochargia.com

Company type

Private

Founded year

2020

Operating status

Operating

Short description

Chargia is an AI-driven SaaS platform that helps EV charging network operators deliver automated, real-time customer support and incident resolution via WhatsApp, targeting Charging Point Operators and EV drivers across Spain, the US, and Latin America.

Ownership category

akta.pro rank

Product category

EV Charging Operations Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Computer Programming Services (7371)

akta.pro primary industry

EV Charging Grid Integration Services (Utility Make-Ready, Load Management Integration) (EUAEANAJ)

akta.pro secondary industries

DER Monitoring, Telemetry & Communications (IEEE 2030.5, DNP3, SunSpec) (EUADALAD), SCADA & Telemetry Software (Control Center) (EUADAEAD)

Keywords

• EV charging operations
• AI incident resolution
• Conversational support platform
• CPO backend integration
• WhatsApp virtual assistant

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. CPO SaaS Subscription / Per-Charge Support: Chargia charges Charging Point Operators a subscription fee for AI-powered operational support, automation, and incident management. The platform reduces CPO support costs by up to 80% compared to traditional call-center models. Operators benefit from automation of customer care, real-time charger monitoring, and reduced escalations.
2. Chargia Pay — Embedded Payment Processing: Chargia Pay (in development) will enable payments directly within WhatsApp for charging sessions, creating a transaction-based revenue stream. This positions Chargia as a payment facilitator within the EV charging value chain, taking a take rate on transactions processed through the platform.
3. eMSP / Driver-facing Subscription (Chargia Trip): The 'Chargia Trip' vertical targets end users and eMSPs with route planning, station availability, and trip condition recommendations based on car model, battery capacity, charger power, and terrain elevation. Revenue could derive from premium subscriptions or per-query usage fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Chargia provides an AI-driven operational platform for EV charging networks that integrates directly with Charging Point Operator (CPO) backend systems via secure APIs to monitor charger status, detect issues, and manage incidents in real time. The platform is delivered through WhatsApp, enabling automated incident resolution (charger restarts, plug unlocks, support ticket issuance) and 24/7 multilingual customer support without requiring drivers to download an app. The platform is built on a cloud-native architecture combining vector databases for RAG-based diagnostics, time-series engines for IoT telemetry, and relational microservices for transaction management.

Product overview

Chargia is an AI-powered operational platform designed to support EV charging networks at scale, built as a modular platform around three core solutions: Chargia CPO (operational support for Charging Point Operators), Chargia Trip (AI-powered trip planning for EV drivers), and Chargia Pay (in-development payment integration within WhatsApp). The platform provides intelligent assistance, real-time operational insights, and seamless conversational interactions through WhatsApp, connecting CPOs and EV drivers while integrating directly with charging network backends to monitor status, detect issues, and manage incidents in real time.

Differentiator

Problem solved

Functional benefit

Brands

• Chargia CPO: AI-powered operational platform for Charging Point Operators, providing real-time incident detection, user support, and operational visibility through WhatsApp.
• Chargia Trip
• Chargia Pay

Products and services

• Chargia CPO AI-powered operational support platform for Charging Point Operators (CPOs) that integrates directly with CPO backend systems via secure APIs to monitor charger status, detect issues, and manage incidents in real time through WhatsApp. Enables automated fault detection, autonomous incident resolution (charger restarts, plug unlocks, support tickets), and 24/7 multilingual customer support at scale, reducing CPO customer service costs by up to 80% versus traditional call-center models.
• Chargia Trip AI-powered trip planning and travel experience assistant for EV drivers. Provides route planning, charging station availability information, and trip condition recommendations based on car model, battery capacity, charger power, and terrain elevation. Delivers results with links to navigation platforms for seamless journey execution.
• Chargia Pay In-development payment feature that will enable payments directly through WhatsApp, allowing users to complete charging sessions, make payments, and manage charging-related transactions within a single conversation, eliminating the need for external apps or payment platforms. Positions Chargia as a payment facilitator within the EV charging value chain with a planned take rate on transactions processed through the platform.

Quantifiable outcome

• Up to 80% reduction in customer service costs for CPOs compared to traditional call-center models
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability12 records

Feature7 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Hubject (Intercharge Network Conference)minorStrategic or Co-development Partner · 2 September 2025Chargia participated in the Intercharge Network Conference (ICNC25) organized by Hubject in Berlin, one of the most influential gatherings in Europe around EV charging infrastructure, interoperability, and smart grid connectivity. The event focuses on EV interoperability and cross-network charging solutions, aligning with Chargia's integration capabilities.
• AEDIVEcoreStrategic or Co-development Partner · 30 June 2025Chargia officially joined AEDIVE, Spain's leading Business Association for the Development and Promotion of Electric Mobility, which brings together over 200 members including manufacturers, operators, integrators, engineering firms, public administrations, startups, and technology providers. The partnership provides direct access to all major CPO players in Spain and enables Chargia to contribute its innovative perspective to the national eMobility ecosystem. It is described as a strategic and natural alliance within the EV ecosystem.
• ICEX España Exportación e InversionescoreGTM or Marketing Partner · 29 April 2025Chargia was selected by ICEX España Exportación e Inversiones for inclusion in a Spanish innovator delegation at CoMotion MIAMI'25. ICEX provides institutional support for Spanish companies' international expansion, particularly in sustainable mobility. This partnership validates Chargia as a nationally supported Spanish tech company with global ambitions and provides access to trade commissions and Spanish Chamber of Commerce in Miami.
• Trade Commission of the Embassy of Spain in MiamiminorGTM or Marketing Partner · 29 April 2025The Trade Commission of the Embassy of Spain in Miami supported Chargia's participation at CoMotion MIAMI'25 as part of the Spanish delegation, providing institutional backing and networking access for U.S. market entry.
• Spanish Chamber of Commerce in MiamiminorGTM or Marketing Partner · 29 April 2025The Spanish Chamber of Commerce in Miami supported Chargia's presence at CoMotion MIAMI'25, facilitating connections with the U.S. business and innovation ecosystem as part of the Spanish mobility delegation.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• GreenFlux: GreenFlux provides a software platform for charging networks, including roaming, smart charging, and CPO management tools. Headquartered in the Netherlands, it is a closely comparable European EV charging software peer to Chargia.
• EV Connect: EV Connect delivers a charging management platform covering hardware-agnostic station control, driver apps, and analytics for CPOs and fleets. Its focus on multi-OEM management and operational visibility overlaps directly with Chargia's CPO offering.
• ChargeLab: ChargeLab builds a white-label EV charging management and payments platform for operators, including charger monitoring, driver apps, and billing APIs. It targets CPOs with similar operational-and-payment tooling needs that Chargia addresses.
• Virta: Virta operates a global EV charging SaaS platform with operations management, billing, roaming, and driver apps. It is one of the leading European-headquartered EV charging software platforms and targets many of the same CPO customers as Chargia.
• Driivz: Driivz offers an end-to-end EV charging and energy management platform with operations, billing, driver apps, and smart charging capabilities. It is one of the most established CPO-facing software stacks and competes head-on with Chargia on operational tooling for charge networks.
• Ampcontrol: Ampcontrol provides a software platform for EV charging operations, including real-time charger monitoring, fault detection, and remote management. It targets CPOs with similar operational support and automation use cases as Chargia, making it a directly comparable competitor.

Emerging players

• OptiWatt: OptiWatt provides an EV charging management and optimization platform aimed at fleets and operators, with charger control, scheduling, and analytics. It is an emerging player whose operational-charging tooling overlaps with Chargia's CPO offering, particularly for customers managing larger networks.
• Enode: Enode provides an API platform for connecting to and orchestrating EV chargers, batteries, and other distributed energy assets. It is an emerging player whose integration-first approach intersects with Chargia's CPO-backend integration model, though it focuses more on energy orchestration than user support.

Broad incumbents

• Hubject: Hubject operates the intercharge eRoaming network and broader EV charging interoperability services, including plug&charge and authentication. It sits in the same EV charging value chain as Chargia and has a large ecosystem, but its core focus is roaming rather than AI-driven end-user support.
• WeaveGrid: WeaveGrid is a software platform that connects EVs, chargers, and the grid, focusing on utility-managed charging and grid integration. While broader in scope than Chargia, it competes for CPO and utility customer mindshare around charger data, telemetry, and operational software.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chargia