Lumio
Lumio Agents Inc. is a private AI voice agent platform that automates sales, payments, and support calls for self-storage operators, integrating with major facility management systems (FMS) including SiteLink, storEDGE, Tenant Inc, SSM, QuikStor, and Storganise.
- Company typePrivate
- Founded2025
- Headquarters—
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Lumio does
Lumio Agents Inc., operating as Lumio, is a Delaware-incorporated private company building an AI operations platform specifically for self-storage operators. Its core product line consists of Voice Agents (24/7 inbound/outbound phone agents handling sales, payments, support, and follow-ups), Website Concierge (an AI agent embedded on operator websites that uses live FMS inventory to convert visitors), Lighthouse (an AI operations agent that synthesizes cross-portfolio call, policy, and transaction data for management), and a Payment Agent add-on launched in July 2025 that handles payments via its own phone number with full PCI DSS compliance and automatic credit card redaction. The platform is built on large language models for natural conversation and integrates bidirectionally with the major facility management systems — SiteLink, storEDGE, Tenant Inc, SSM (1,000+ facilities), QuikStor, and Storganise — enabling real-time reads of tenant/unit/payment data and write-back of payments, reservations, and account notes.
Lumio monetizes through a subscription model priced publicly from $99/month (250 calls) to $499/month (1,500 calls), supplemented by usage-based fees for calls handled and one-time configuration/onboarding charges; enterprise customers operate under separate Cloud Service Agreements that scale per facility, with at least one deployment covering 70+ facilities on a single configuration. Go-to-market mixes direct enterprise sales (demo-led conversion targeting Top 25 operators) with marketplace distribution through Storeganise and QuikStor, plus field marketing at the major 2026 industry events (SSA, FSSA, ISS, THE Show). Reported customer outcomes include 96% customer satisfaction at Guardian Storage, 90%+ call deflection at RecNation, 83% AI-handled inbound calls at My Storage Group, and per-facility revenue uplift of $1,400+ in new MRR at StoreAssure.
The company's customer base is concentrated in U.S. self-storage, with customers across traditional storage (Guardian, Hometown), RV/boat storage (RecNation), and multi-state multi-site operators (StoreAssure, My Storage Group). No institutional funding, headcount, or financial disclosures were found; ownership and capitalization structure remain undisclosed.
Lumio firmographics
Firmographics- Name
- Lumio
- Legal name
- Lumio Agents Inc.
- Website
- https://lumiostorage.com
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Lumio Agents Inc. is a private AI voice agent platform that automates sales, payments, and support calls for self-storage operators, integrating with major facility management systems (FMS) including SiteLink, storEDGE, Tenant Inc, SSM, QuikStor, and Storganise.
- Ownership category
- akta.pro rank
Lumio industry classification
Industry- Product category
- AI Voice Agent Platform for Self-Storage
- NAICS
- Telephone Call Centers (56142), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industries
- AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), Order Management & Customer Fulfillment Support (BPAAAAAE), Billing, Payments & Account Administration Centers (BPAAAAAF)
Keywords
Lumio business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Platform Fees: Monthly subscription for platform access, typically based on number of active facilities or locations. Subscriptions are for one month and automatically renew. Fees are charged in advance of each billing period.
- Usage-Based Call Fees: Usage-based fees for calls handled, charged in arrears. Fees are typically based on calls handled, minutes, or similar units.
- Configuration/Onboarding Charges: Configuration or onboarding charges may apply for initial setup.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | AI-Powered Virtual Agents starting tier |
| Subscription | Monthly | AI-Powered Virtual Agents mid-tier |
Distribution channels3 records
Marketing channels7 records
Lumio product offering
Product offeringCore offering
Lumio sells an AI operations platform for self-storage operators consisting of Voice Agents, a Website Concierge, and Lighthouse (an analytics/operations agent). The agents handle inbound and outbound phone calls end-to-end — sales, payments, support, gate code delivery, and move-ins — by reading and writing tenant, unit, and billing data in real time through deep integrations with leading facility management systems (SiteLink, storEDGE, Tenant Inc, SSM, Quik Stor, Storganise). The platform is sold as a monthly subscription with usage-based call charges.
Product overview
Lumio is an AI operations platform for self-storage operators consisting of Voice Agents (AI phone agents handling sales, payments, and support), Website Concierge (AI chat agent for websites), and Lighthouse (AI operations/analytics agent). The optional Payment Agent add-on provides dedicated payment handling with its own phone number and enhanced PCI compliance. Products integrate with leading FMS platforms (SiteLink, storEDGE, Tenant Inc, SSM, Quik Stor, Storganise) to access real-time tenant, unit, and billing data.
Differentiator
Problem solved
Functional benefit
Products and services
- Voice Agents
Quantifiable outcome
- Nearly 6 in 10 calls resolved end-to-end without human involvement
- +6 more outcomes
Companies that use Lumio
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Lumio technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability9 records
Feature7 records
Lumio partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- SiteLinkcoreLumio integrates with SiteLink (by Storable) in real-time, reading tenant, unit, payment, and gate-code data so every call uses live information. The integration uses SiteLink's secure API.
- storEDGEcoreLumio integrates with storEDGE (by Storable), providing AI-handled calls and website conversions running on live storEDGE inventory, balances, and tenant records.
- Tenant InccoreLumio integrates with Tenant Inc, enabling tenant lookups, gate codes, rentals, and payments through Tenant Inc Pay - all handled by the AI agent.
- Self Storage Manager (SSM)coreLumio reads SSM in real time. Over 1,000 facilities run on SSM, and now have an AI voice agent built for it.
- QuikStorcoreLumio connects directly to QuikStor as an official integration partner, answering every call, converting website visitors, and handling operations 24/7, powered by real QuikStor data.
- StoreganisecoreLumio installs as a one-click Storeganise marketplace add-on, answering every call, converting website visitors, and handling operations 24/7, powered by live Storeganise data.
Scale indicators14 records
Recent moves6 records
Expansion highlights6 records
Lumio competitors and assessment
Company assessmentEmerging players
- Retell AI: Retell AI provides a voice agent platform for building and deploying AI phone agents across multiple verticals. It is comparable as a horizontal voice AI infrastructure provider but lacks Lumio's depth of self-storage-specific workflows and FMS integrations.
- Voiceflow: Voiceflow is a conversational AI platform used to design and deploy voice and chat agents across customer service and product workflows. It is comparable as a development platform for voice agents but does not provide the managed, end-to-end service that Lumio offers to operators.
- Bland AI: Bland AI offers an enterprise voice agent platform for inbound and outbound calls, focused on sales and support automation. It overlaps with Lumio in voice-driven call deflection but positions as a horizontal platform rather than a vertical specialist.
- Spara: Spara builds AI voice agents for outbound sales and lead qualification. It is comparable as a voice AI platform targeting operational calling workflows, though focused on outbound sales rather than Lumio's inbound customer support use case.
Others
- Vapi: Vapi is the telephony infrastructure provider that Lumio depends on for call handling. While not a direct competitor, Vapi is a comparable voice AI platform that could move down-market and launch a self-storage vertical, posing a competitive risk to Lumio.
Broad incumbents
- Storable: Storable is the parent of SiteLink and storEDGE, the two largest FMS platforms, and is a current Lumio integration partner. As the dominant FMS provider, Storable has both the customer reach and the data to launch a competing native AI voice agent, making it a high-risk incumbent adjacent to Lumio's moat.
- Genesys Cloud: Genesys is a leading enterprise contact center platform with AI capabilities for routing, agent assist, and conversational automation. It is comparable as a broader incumbent that could add self-storage-specific AI skills to compete with Lumio.
Direct peers
- PolyAI: PolyAI builds enterprise voice assistants for customer service call deflection across hospitality, financial services, and retail. It shares Lumio's core proposition of replacing traditional call centers with natural-sounding voice AI for high-volume inbound calls.
- Goodcall: Goodcall offers AI voice agents targeted at SMBs including restaurants, salons, and small service businesses. It is comparable as a subscription-priced voice agent platform replacing call center functions for small-operator customers.
- Presto Voice: Presto Voice provides AI voice agents for restaurant drive-thrus and phone orders, with a vertical-specialisation model and real-time POS integration that mirrors Lumio's self-storage approach. It is the closest pure-play analogue of verticalised speech AI with system integration.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Lumio social profiles
Digital presenceLumio compliance and trust
Trust signalCompliance1 record
Lumio financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lumio leadership team
Management profileNumber of profiles
Lumio funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lumio M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lumio
What does Lumio do?
Lumio sells an AI operations platform for self-storage operators consisting of Voice Agents, a Website Concierge, and Lighthouse (an analytics/operations agent). The agents handle inbound and outbound phone calls end-to-end — sales, payments, support, gate code delivery, and move-ins — by reading and writing tenant, unit, and billing data in real time through deep integrations with leading facility management systems (SiteLink, storEDGE, Tenant Inc, SSM, Quik Stor, Storganise). The platform is sold as a monthly subscription with usage-based call charges.
Is Lumio a public or private company?
Lumio is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Lumio founded?
Lumio was founded in 2025. It employs 1 to 10 people.
How does Lumio make money?
Three revenue lines are on record. Subscription Platform Fees are the primary driver. The others are usage-Based Call Fees and configuration/Onboarding Charges.
Who are Lumio's main competitors?
Emerging players on record are Retell AI, Voiceflow, Bland AI and Spara. Vapi is listed as an others. Broad incumbents are Storable and Genesys Cloud. Direct peers are PolyAI, Goodcall and Presto Voice.
Does Lumio have an API?
No public API is recorded for Lumio.
What industry is Lumio in?
Lumio's product category is AI Voice Agent Platform for Self-Storage. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of EDABACAO, AI & Automation in Customer Service (Chatbots, Agent Assist). Its NAICS code is 56142 and its SIC code is 7370.