Silenta

What Silenta does

Silenta is a Polish vertical SaaS company that provides CRM and management software for funeral homes and crematoria. Founded in 2021 and headquartered in Trzebnica, Poland, the company is led by founder Robert Jakubowski, who brings 25 years of industry experience to bear on product design. Its customer base consists of Polish funeral-service operators — full-service funeral homes and stand-alone crematoria — for whom it manages decedent records, documentation, scheduling, ceremonial coordination, and cemetery/parish interactions.

The product combines a web application, mobile apps, and proprietary hardware (an ID Card Reader and ID BOX wristband printer) into a single workflow. Underpinning assets include a maintained database of approximately 10,000 Polish parishes and cemeteries, and integrations aligned with Polish regulatory frameworks — most recently KSeF (the national e-invoicing system) and statutory burial-allowance schemes. A dedicated 'Silenta for Crematoria' sub-brand extends coverage to cremation-specific workflows. The platform is sold on a tiered monthly subscription basis priced in PLN, ranging from a Basic entry tier at 149 PLN/month up to an Unlimited tier at 999 PLN/month, with Premium and Elite tiers in between. The go-to-market is direct to Polish funeral operators, and the company is bootstrapped, with no disclosed funding rounds, headcount, revenue, or named reference customers.

Name

Silenta

Legal name

SILENTA Robert Jakubowski spółka z o.o.

Website

https://silenta.pl

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Silenta is a Polish SaaS provider of CRM and management software for funeral homes and crematoria. Its offering combines a web platform, mobile apps, proprietary ID/wristband hardware, a database of ~10,000 Polish parishes and cemeteries, and Polish regulatory integrations (KSeF, burial allowances), sold via tiered monthly subscriptions.

Ownership category

akta.pro rank

Headquarters

HQ city

Trzebnica

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. SaaS Subscription: Monthly subscription fees for software access with four pricing tiers (Basic, Premium, Elite, Unlimited) providing different user limits, branch limits and funeral capacity. This is the primary revenue stream.
2. E-notification Fees: Fees per electronic notification sent about funeral ceremonies, priced at 9 PLN net per unit for Basic tier
3. Additional Funeral Fees: Additional charges of 10 PLN net per funeral beyond the monthly limit
4. Hardware Sales: Sale of proprietary devices including ID Card Reader and ID BOX printer for identification bands
5. Custom Implementation: Individual pricing for system customization, template development, and funeral card patterns

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Silenta is a SaaS CRM and management software platform purpose-built for funeral homes and crematoria. The platform covers case and client management, documentation, and operational workflows, and is bundled with a mobile application, an OCR document reader, and an ID BOX wristband printer to automate body identification and paperwork. A specialized Silenta for Crematoria module extends the core platform to cremation-specific operations.

Product overview

Silenta is a unified funeral industry CRM platform delivered as SaaS via web browser and mobile apps. The core Silenta platform integrates 14 functional modules covering the complete funeral business workflow: funeral order management, cremation, mortuary registry, calendar/fleet scheduling, transport dispatch, warehouse, invoicing/cost estimation, obituary generation, documentation, exhumation handling, headstone tracking, internal chat, e-notifications, and a proprietary industry database. The offering architecture includes the core web platform, a dedicated mobile application (first in Polish funeral market), and two hardware devices — an OCR document reader for ID scanning and an ID BOX wristband printer for mortuary identification. A separate sub-product, Silenta for Crematoria, addresses crematorium-specific operations. The March 2026 update added a Finance super-module containing Invoicing, Warehouse, Cash Register, Burial Allowances, and Charts & Summaries sub-modules. Pricing follows a tiered subscription model (Basic, Premium, Elite, Unlimited) with per-user and per-branch limits, plus per-notification charges.

Differentiator

Problem solved

Functional benefit

Products and services

• Silenta Platform
• Silenta Mobile Application
• OCR Document Reader
• ID BOX Wristband Printer
• Silenta for Crematoria

Quantifiable outcome

• Documentation preparation time reduced to under 1 minute
• +2 more outcomes

Segments2 records

Ideal customer profiles1 record

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature17 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• SRS Computing: SRS Computing provides funeral home management software with features for accounting, contracts, and operations — a direct functional peer to Silenta in vertical SaaS for funeral homes, though serving the US market with an on-premise legacy.
• Tribute Technology: Tribute Technology provides a portfolio of funeral technology solutions including management software, websites, and payment tools for funeral homes — directly comparable to Silenta in serving funeral homes with technology, though broader in scope and US-focused.
• PlotBox: PlotBox is a vertical SaaS platform for cemetery and funeral management with cloud-based records, mapping, and customer portals — directly comparable to Silenta in product category (funeral/death care management software) and customer base (cemeteries and funeral homes), though operating in the UK/Ireland/US rather than Poland.
• FrontRunner Professional: FrontRunner Professional offers funeral home websites, case management, and business software tools targeting funeral directors — directly comparable to Silenta in providing integrated technology solutions to funeral homes, though operating primarily in Canada/US/UK.
• Passare: Passare is a funeral home collaboration and case management platform that streamlines arrangement conferences, document sharing, and family communication — a direct functional peer to Silenta in providing software that digitizes funeral home workflows, though serving the US market.

Regional players

• Dispo Solutions: Dispo provides funeral and cemetery management software in the German-speaking market — a regional player offering comparable vertical SaaS functionality (case management, documentation, accounting) to funeral homes, with comparable focus on local regulatory forms and workflows.
• Funeral Manager: Funeral Manager is a UK-based funeral home management software provider — a regional player comparable to Silenta in offering vertical SaaS for funeral directors with case management, documentation, and invoicing features, though serving the UK market.

Broad incumbents

• Foundation Partners Group: Foundation Partners Group operates a large network of funeral homes and crematoria in the US with proprietary technology infrastructure — a broad incumbent that represents both a large-customer opportunity and a potential competitor for technology vendors serving the funeral industry.
• Batesville Services: Batesville is a large, established provider of funeral products and technology (including the Batesville Connections platform) — a broad incumbent in the funeral industry with overlapping software capabilities but a much wider portfolio spanning caskets, urns, and technology solutions across North America.

Others

• Service Corporation International: Service Corporation International (SCI) is the world's largest funeral services company operating Dignity Memorial brands and proprietary technology platforms — a broad incumbent that competes as both a customer of and a potential competitor to vertical SaaS providers like Silenta through internal technology development.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCEhxy9HkuNT-DKFZghU2w8Q
• Facebookfacebook.com/SilentaApp
• Instagraminstagram.com/SilentaApp
• LinkedInlinkedin.com/company/silenta

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Silenta