SULPHUR, CITY OF

What SULPHUR, CITY OF does

The City of Sulphur, Louisiana is a municipal government entity headquartered at 101 N Huntington St, Sulphur, LA 70663, serving residents and businesses within its city limits in Calcasieu Parish, Southwest Louisiana. It delivers the full stack of municipal services: public safety (police, fire, emergency management), utilities (city-owned water and sewer plants; garbage collection contracted to Progressive Waste Solutions since July 2014), permitting and licensing (building, electrical, mechanical, plumbing permits plus business and peddler licenses), municipal court, animal control, parks and recreation (including SPAR Waterpark), and public works. The city operates under a Mayor-Council form of government, currently led by Mayor Mike Danahay.

The city's digital infrastructure is built on the CORE Business Technologies eGov platform, which powers sulphur.org and provides a 24/7 self-service portal spanning utility billing, permit applications, action center for service requests, document center, event calendar, GIS mapping, and a Customer Service Kiosk. Revenue is collected through property and sales taxes, monthly residential and commercial utility subscriptions, one-time permit fees, annual business license fees, and municipal court fines; utility assistance programs exist for qualifying low-income households. The city also maintains tourism-oriented assets including Heritage Square (Brimstone Museum, Henning Cultural Center, Pavilion) and benefits from the 1996 National Scenic Byway 'Gateway to the Creole Nature Trail' designation, with tourism co-promotion handled in partnership with Visit Lake Charles CVB.

Name

SULPHUR, CITY OF

Legal name

City of Sulphur, Louisiana

Website

https://sulphur.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Sulphur, Louisiana is a municipal government in Calcasieu Parish providing public safety, water and sewer utilities, garbage collection (outsourced to Progressive Waste Solutions), permitting, animal control, parks, and municipal court services to roughly 20,000 residents and local businesses through its sulphur.org eGov portal.

Ownership category

akta.pro rank

Headquarters

HQ city

Hot Sulphur Springs

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Tax Revenue: Municipal government funded primarily through local tax revenue including property taxes, sales taxes, and other municipal levies collected from residents and businesses within the city limits.
2. Utility Services: Revenue generated from water, sewer, and garbage collection services provided to residents and businesses. The city contracts garbage service to Progressive Waste Solutions and maintains its own water and sewer infrastructure.
3. Permits and Licensing: Fees collected for building permits (building, electrical, mechanical, plumbing), business licenses, and other regulatory permits required for construction and commercial activity within the city.
4. Fines and Court Fees: Revenue from municipal court fines, traffic violations, and related court fees processed through City Court.

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

The City of Sulphur, Louisiana is a municipal government that provides essential public services to residents, businesses, and visitors within its city limits. Core offerings include water and sewer utilities, garbage collection (contracted to Progressive Waste Solutions), police and fire protection, emergency management, building permits and inspections, business licensing, animal control, parks and recreation (Heritage Square, SPAR Waterpark, Frasch Golf Course), municipal court, and local governance administration.

Product overview

The City of Sulphur, Louisiana website (sulphur.org) is a municipal e-government portal providing residents and visitors with access to city services, administrative functions, and public information. The site does not offer a commercial technology product; instead, it serves as an online gateway to municipal government services including utility management, permits, animal control, public safety departments, parks and recreation, document repositories, and citizen reporting tools. The platform is built on CORE Business Technologies' eGov platform and incorporates various online forms, GIS mapping tools, document centers, and action request systems.

Differentiator

Problem solved

Functional benefit

Brands

• Sulphur Parks & Recreation: Parks and recreation department of the City of Sulphur.
• SPAR Waterpark
• Heritage Square

Products and services

• Fire Department Services Fire suppression, emergency management, fire prevention, and BLAST fire safety education for city residents and businesses.
• Police Department Services Law enforcement including patrol, detectives, crime scene ID, hostage negotiations, special response team, and police-to-citizen online reporting for city residents and visitors.
• Water and Sewer Utility Services Residential and commercial water and sewer service delivered through city-operated water plant, wastewater plant, water maintenance, and sewer maintenance operations; includes 2024 CCR Annual Water Quality Report.
• Garbage Collection Service Residential and commercial garbage collection contracted to Progressive Waste Solutions since July 1, 2014, providing trash cans, scheduled pickup routes, and handling of second-can purchases.
• Building and Construction Permits Online applications and processing for building, electrical, mechanical, and plumbing permits required for construction activity within city limits.
• Business License Annual licensing required to operate commercial enterprises and roadside sales (peddlers license) within the city.
• Animal Control Services Animal shelter operations, adoptions, pet licensing, stray animal containment, and wildlife concerns (Wildlife control handled in coordination with Critter Control).
• Heritage Square Pavilion Rentals Rental of the city-owned pavilion at Heritage Square for festivals and community events, available 8:00 am to 10:00 pm, with applications required 60 days prior.
• Municipal Court Services Municipal court processing of traffic violations and related fines, with online traffic ticket payment via QuickCourt.
• Creole Nature Trail Adventure Point Visitor center at 2740 Ruth Street offering interactive hands-on exhibits showcasing the Creole Nature Trail All-American Road and Southwest Louisiana culture.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor, core and moderate.

• Critter ControlminorOthersCritter Control is referenced in the city's wildlife and nuisance animal FAQ pages as an external resource for wildlife control services. Residents are directed to Critter Control for professional wildlife pest management assistance beyond city animal control capabilities.
• Calcasieu Parish Police Jury / Calcasieu Parish Clerk of CourtcoreOthersThe city works with Calcasieu Parish government for birth/death certificates (available at West Calcasieu/Sulphur Annex office at 1551 E Napoleon St), voter registration, property records, and various parish-level services that intersect with city operations.
• Visit Lake Charles / Lake Charles CVBmoderateStrategic or Co-development PartnerThe city partners with Visit Lake Charles (Convention and Visitors Bureau) for tourism promotion, particularly related to the Creole Nature Trail and local attractions. The CVB maintains information about Sulphur restaurants, lodging, and attractions on their platform.
• Progressive Waste SolutionscoreChannel Partner/ Reseller/ DistributorThe city contracts with Progressive Waste Solutions for garbage collection services since July 1, 2014. Progressive provides trash cans, collection services, and handles second-can purchases. Residents can contact Progressive directly for additional garbage service.
• CORE Business TechnologiescoreTechnology or IntegrationCORE BT provides website design and content management system for the city's official website. The eGov platform enables all online services including action center, document center, utility management, permit applications, and event calendars.
• Brimstone Historical SocietymoderateStrategic or Co-development PartnerPartnership with Brimstone Historical Society for Heritage Square development and historical preservation. The society collaborates with the city and Sulphur Parks & Recreation to provide festival venues and cultural programming at Heritage Square.
• Sulphur Parks & RecreationcoreStrategic or Co-development PartnerCollaboration with Sulphur Parks & Recreation for park facilities including The Grove at Heritage Square and Heritage Square Pavilion. SPAR provides the water park and maintains recreational facilities serving city residents.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Others

• OpenGov: Government financial management and budgeting software provider. Comparable as a technology vendor enabling capital planning, budgeting, and transparency for municipal government clients.
• Granicus: Government experience platform providing communications, agenda management, and citizen engagement tools to municipal clients. Comparable in serving the same municipal customer segment with technology infrastructure.
• Accela: Government software platform specializing in permitting, licensing, and asset management for municipalities. Comparable in powering the permitting and licensing workflows that the city provides through its Action Center.
• Tyler Technologies: Large provider of municipal ERP, utility billing, and public sector software. Comparable because it powers back-office functions (utility billing, finance, payments) for municipalities similar to Sulphur.
• CivicPlus: Major eGov platform provider serving thousands of municipalities with citizen engagement, permitting, and document management tools. Direct competitive alternative to CORE BT (the city's current eGov platform vendor).

Direct peers

• City of Lake Charles: Parish seat and largest city in Calcasieu Parish, providing the same portfolio of municipal services (utilities, public safety, permits, parks) to a similarly composed residential and commercial customer base. Directly comparable in service mix and geography.
• City of DeRidder, Louisiana: Similar-size Louisiana municipal government in Beauregard Parish. Provides like-for-like municipal services (utilities, public safety, permits, parks) to a comparable population base, making it a strong size-and-service analogue.
• Calcasieu Parish Police Jury: Parish-level government that provides overlapping services (voter registration, property records, parish-level public services) in the same geography. The city already coordinates with this entity for birth/death certificates and parish-level services.
• City of Westlake, Louisiana: Adjacent municipal government sharing the Sulphur service area geography. Compares as a similar small Louisiana municipality providing comparable municipal services to a small population base.
• City of Bossier City, Louisiana: Mid-size Louisiana municipal government offering the same suite of municipal services. Comparable in operating model (utility billing, permits, public safety, parks) with a similar Louisiana economic profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sulphur-police-dept

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SULPHUR, CITY OF