Sergroup Holding International Gmbh

What Sergroup Holding International Gmbh does

Sergroup Holding International Gmbh, now operating as Doxis GmbH, is a Germany-headquartered (Bonn-Beuel) enterprise software provider founded in 1984 with 501–1,000 employees. The company develops and sells the Doxis Content Services Platform, a unified stack that combines enterprise content management (ECM), business process management (BPM), and team collaboration with AI-powered intelligent document processing under the Doxis AI.dp module. The platform supports cloud, on-premises, and hybrid deployment and includes specialized modules such as Doxis P2P for SAP, Doxis O2C for SAP, DMS for SAP SuccessFactors, ServiceNow, Workday, Microsoft Dynamics 365, and Microsoft Office 365, alongside use-case solutions for document management, invoice automation, archiving, contract management, case management, and inbound mail automation.

Doxis serves enterprise customers across Manufacturing, Banking & Financial Services, Insurance, and Logistics, with Healthcare recently added as a vertical. Named reference customers include DHL Express, Kühne+Nagel, TGW Logistics, Fraport, DB Systel, Helvetia, DEVK, Aareal Bank, Ferrari Financial Services, Northmarq, SEW-Eurodrive, Neways Electronics, and TOKAI COBEX. The company operates wholly-owned regional subsidiaries in Dubai (Middle East & Africa HQ), Boston (North America), and London (UK), and supplements direct enterprise field sales with a Strategic Partner Network, certified channel resellers, a Doxis Marketplace, and a Doxis Academy training program.

The business model blends subscription-based software licensing with recurring revenue from professional services (consulting and implementation), managed services, and training. Pricing is not publicly disclosed and is set via custom enterprise quotation. Doxis was recognized as a Leader in the Gartner Magic Quadrant 2026 for Document Management and in the Forrester Wave for Content Platforms 2023 Q1, and holds SOC 2 Type 2 and ISO 27001 certifications. The company is privately held with no disclosed parent, institutional investor, or funding rounds in the provided data.

Name

Sergroup Holding International Gmbh

Legal name

Doxis GmbH

Website

https://sergroup.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Doxis (formerly SER Group) is a Germany-headquartered enterprise software vendor founded in 1984 that provides the Doxis Content Services Platform for ECM, BPM, and AI-powered document processing, serving manufacturing, banking, insurance, logistics, and healthcare enterprises via subscription, services, and channel partners.

Ownership category

akta.pro rank

Product category

Enterprise Content Management

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD)

Keywords

• Enterprise content management
• Document management software
• Intelligent document processing
• Business process automation
• Content services platform

Headquarters

HQ city

Bonn-beuel

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Platform Subscription: Enterprise content management platform licensed via subscription model for cloud, on-premises, or hybrid deployment.
2. Professional Services: Consulting and implementation services for deployment, customization, and integration of the Doxis platform.
3. Managed Services: Ongoing managed services and support packages for operational maintenance.
4. Academy Training: Training programs through Doxis Academy for certification and skill development.

Go-to-market motion4 records

Distribution channels4 records

Marketing channels7 records

Core offering

Sergroup Holding International Gmbh (operating as Doxis) sells the Doxis Intelligent Content Automation platform, an enterprise content management (ECM) and business process management (BPM) software suite that manages the full document lifecycle from intake to archiving on a single platform. The offering is enhanced with the AI-powered Doxis AI.dp module for intelligent document processing and is complemented by integration modules for SAP (P2P, O2C), ServiceNow, Workday, and Microsoft, deployed via cloud, on-premises, or hybrid models.

Product overview

Doxis (formerly SER Group) offers a unified content services platform with Document Intelligence at its core. The portfolio comprises the Doxis Intelligent Content Automation platform as the central offering, supplemented by the Doxis AI.dp module for intelligent document processing and Doxis Intelligent Communications for collaborative workflows. The platform supports industry-specific solutions for Manufacturing, Banking & Financial Services, Insurance, and Logistics, and includes specialized SAP integration modules (Doxis P2P and Doxis O2C). Use-case specific solutions cover document management, invoice automation, intelligent archiving, contract management, case management, and inbound mail automation. The platform operates on cloud, on-premises, or hybrid deployment models.

Differentiator

Problem solved

Functional benefit

Brands

• Doxis Intelligent Content Automation: Main content services platform for ECM, BPM and collaboration
• Doxis AI.dp
• Doxis Intelligent Communications

Products and services

• Doxis Intelligent Content Automation

Named customers13 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability6 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationComprehensive Doxis solutions for SAP including document management for SAP, Doxis P2P for SAP (procurement), Doxis O2C for SAP (order-to-cash), and document management for SAP SuccessFactors. Deep product integration enabling native ECM capabilities within SAP environments.
• ServiceNowcoreTechnology or IntegrationDocument management for ServiceNow enabling integrated ECM capabilities within the ServiceNow platform.
• WorkdaycoreTechnology or IntegrationDocument management for Workday integrating ECM capabilities with Workday enterprise systems.
• MicrosoftcoreTechnology or IntegrationDMS solutions for Microsoft Dynamics 365 and Microsoft Office 365, providing native document management within Microsoft enterprise environments.
• Strategic Partner NetworkcoreChannel Partner/ Reseller/ DistributorGlobal network of strategic partners including Partner Portal for certified resellers, implementation partners, and regional distributors. Includes Partner Program with becoming-a-partner pathway.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• M-Files: M-Files is a metadata-driven intelligent information management platform that competes with Doxis in mid-market and enterprise document management, process automation, and AI-powered content retrieval. Its cloud-native delivery model and AI features make it a frequent head-to-head competitor.
• Box: Box is a cloud-native content management and collaboration platform serving enterprise customers with secure document storage, workflow, and now AI-driven content intelligence. It overlaps with Doxis in document management, workflow automation, and regulated-industry use cases, particularly where buyers want cloud-first delivery.
• OpenText: OpenText is the largest pure-play ECM and information management vendor, offering Content Suite, Documentum, and Extended ECM platforms that compete head-to-head with Doxis across banking, insurance, manufacturing, and government verticals. It is the closest enterprise-scale comparable for Doxis's core ECM offering.
• iManage: iManage provides document and email management purpose-built for professional services and legal, with strong AI capabilities for knowledge work. It competes with Doxis in document lifecycle management, contract and matter management, and AI-powered content understanding for regulated professional workflows.
• Laserfiche: Laserfiche offers an enterprise content management and process automation platform with strong adoption in government, education, financial services, and manufacturing. Like Doxis, it combines document management, workflow, and intelligent capture/AI capabilities into a single suite.
• Hyland (OnBase): Hyland sells the OnBase content services platform and Perceptive Content, both used heavily in healthcare, financial services, and government for document and case management. Like Doxis, Hyland pursues regulated verticals with a combination of core ECM software and industry-specific workflows.
• DocuWare: DocuWare is a German ECM vendor providing cloud and on-premises document management and workflow automation for mid-market and enterprise customers. It is a direct regional competitor to Doxis in DACH, particularly in document management, invoice automation, and HR document workflows.
• Fabasoft: Fabasoft is an Austrian-headquartered ECM and digital asset management vendor with deep presence in German-speaking Europe and public-sector accounts. It competes directly with Doxis in regulated European enterprises and public administration on document management and compliance archiving.

Emerging players

• ABBYY: ABBYY specializes in intelligent document processing, OCR, and content AI, competing with Doxis AI.dp on automated classification, extraction, and understanding of invoices, claims, and other business documents. It is a frequent partner-or-competitor in AP automation and document AI RFPs.

Broad incumbents

• Microsoft (SharePoint): Microsoft SharePoint, bundled into Microsoft 365, is the default ECM platform for most enterprises and competes broadly with Doxis on document management, collaboration, and increasingly content AI via Copilot. It is the most important incumbent Doxis must displace or coexist with in every deal.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sergroup

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sergroup Holding International Gmbh