Socialcall B.v.

What Socialcall B.v. does

Socialcall B.V. is a Dutch telemarketing call center, founded in 2004 (originally as SAZ) and headquartered in Hoofddorp, Netherlands, that provides specialized telephone fundraising services exclusively to charitable organizations (goede doelen). The company operates as the call center arm of Mindwize Group and employs roughly 11-50 fundraisers, intentionally recruited from an older demographic (average age ~55) with multi-year tenure, who are matched to client organizations and donor segments on personality and life experience. Its service suite covers the full donor lifecycle: Periodiek Schenken, Grote Gevers, Nalatenschapswerving, Winback, Upgrade, Conversie, and Dual Pledge campaigns, with client-reported conversion rates typically in the 15-30% range.

The underlying technology stack is conventional BPO call-center software with auto-dialing, donor-history screen pops, scripts and conversation guidance; proprietary elements are primarily process- and people-based (fundraiser-donor matching, A/B-tested campaign optimization) rather than algorithmic. Socialcall holds the Dutch DDMA Privacy Waarborg certification and operates in Dutch, French/Flemish and German, supporting clients in the Netherlands, Belgium and the DACH region.

The business model is B2B professional services: contracts are bespoke, multi-year, priced per agreement (not publicly disclosed), billed per campaign with 14-day payment terms and VAT-exclusive pricing. Go-to-market is direct enterprise field sales and inside sales into mid-sized European NGOs, supported by content marketing, newsletters, organic social, and free consultation offers; there are no resellers. Marquee clients include AidsFonds, Amnesty International, Amref Health Africa, Trombosestichting Nederland, Hersenstichting, Dierenbescherming, Artsen zonder Grenzen and several other health, animal-welfare and human-rights charities. Revenue is not publicly disclosed.

Name

Socialcall B.v.

Legal name

Socialcall B.V.

Website

https://socialcall.nl

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Socialcall B.V. is a Dutch telemarketing call center in Hoofddorp that runs telephone fundraising campaigns exclusively for charitable organizations in the Netherlands, Belgium and the DACH region, serving NGOs across health, human rights and animal welfare.

Ownership category

akta.pro rank

Product category

Telemarketing and Fundraising Services for Non-profits

NAICS

Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Advertising (7310)

akta.pro primary industry

Fundraising & Donor Acquisition Calling (Nonprofit) (BPAAADAJ)

Keywords

• Telemarketing fundraising services
• Charitable donor outreach
• Nonprofit call center
• Donor conversion campaigns
• Telephone fundraising

Headquarters

HQ city

Hoofddorp

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Telemarketingdiensten voor goede doelen: Socialcall verricht diensten voor opdrachtgevers (goede doelen) door middel van telefonische fondsenwerving. De prijzen zijn exclusief btw en worden per overeenkomst vastgesteld. Facturering vindt plaats met betalingstermijn van 14 dagen.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Socialcall is een gespecialiseerd telemarketing callcenter dat telefonische fondsenwervingscampagnes uitvoert voor charitatieve organisaties (goede doelen) in Nederland en België. Het bedrijf biedt een uitgebreid scala aan diensten, waaronder donorwerving, conversie van eenmalige gevers naar structurele donateurs, upgrade van bestaande donateurs, winback van gestopte donateurs, periodiek schenken, nalatenschapswerving, dual pledge strategieën en relatie-opbouw met grote gevers.

Product overview

Socialcall is a telemarketing call center specifically serving charitable organizations in the Netherlands. The company offers a comprehensive suite of fundraising services including Periodic Giving, Major Donor cultivation, Legacy Fundraising, Winback, Upgrade, Conversion, and Dual Pledge programs. These services work together to help charities recruit new donors, retain existing ones, and increase donation values through personalized telephone outreach campaigns. Socialcall is part of Mindwize Group and operates under the Privacy Waarborg certification.

Differentiator

Problem solved

Functional benefit

Products and services

• Periodiek Schenken (Periodic Giving) Helps donors set up periodic giving arrangements, calculating tax benefits for charitable bequests and collecting necessary documentation for power of attorney setup.
• Grote Gevers (Major Donors)
• Nalatenschapswerving (Legacy/Bequest Fundraising)
• Winback
• Upgrade
• Conversie (Conversion)
• Dual Pledge

Quantifiable outcome

• 25-30% conversie voor upgrade-campagnes bij AidsFonds, met gemiddelde upgrade van 55 euro per jaar extra per donateur
• +3 more outcomes

Named customers12 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Mindwize Groupparent companyOthersSocialcall is onderdeel van Mindwize Group, een full-service fondsenwervingsorganisatie. Mindwize omvat ook Mindwize BV en Letsgroo (online afdeling). Samenwerking bij geïntegreerde campagnes voor klanten zoals Hersenstichting en Trombosestichting.

Scale indicators6 records

Recent moves4 records

Expansion highlights4 records

Emerging players

• Donorbox: Online fundraising and donation management platform used by nonprofits globally. Comparable to Socialcall as a fundraising enablement provider serving the same nonprofit customer segment, with a digital-first delivery model.
• Whydonate: Dutch online donation and crowdfunding platform for charities and individuals. Comparable to Socialcall as a fundraising enablement provider for Dutch nonprofits, though operating in digital donation channels rather than telemarketing.
• Funraise: Cloud-based fundraising platform for nonprofits offering donation processing, CRM, and donor engagement tooling. Comparable to Socialcall as a fundraising services provider for charitable organizations, though operating in digital channels.
• iRaiser: European digital fundraising and donor engagement platform serving charities across multiple countries. Comparable to Socialcall as a fundraising services provider targeting the same nonprofit customer base, though focused on online channels.

Broad incumbents

• TTEC: Large global BPO and customer experience company with telesales and customer engagement operations. Relevant broad incumbent comparable to Socialcall's outsourced contact center model.
• Mindwize Group: Parent company of Socialcall and a full-service fundraising organization in the Netherlands. Mindwize bundles strategy, online lead generation, and callcenter execution, making it the natural group-level comparator for Socialcall's service portfolio.
• Foundever: Global customer experience BPO (formerly Sitel Group) with significant telemarketing and customer service operations. Comparable to Socialcall as a large-scale contact center provider rather than a nonprofit specialist.
• Teleperformance: Global BPO incumbent with large-scale inbound and outbound contact center operations including telemarketing, sales, and customer service. Comparable to Socialcall as a broad outsourcer with overlapping callcenter capability, though not specialized in nonprofit fundraising.
• Concentrix: Global customer experience and BPO company offering telemarketing and customer management at scale. Comparable to Socialcall as a broad-based callcenter operator serving large enterprise clients across multiple verticals.

Direct peers

• Letsgroo: Online fundraising division of Mindwize Group and sister entity to Socialcall. Letsgroo covers digital donor acquisition and lead generation, the channels Socialcall's campaigns are increasingly paired with, making it a directly comparable operating peer within the same group.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/Socialcall_TM
• YouTubeyoutube.com/channel/UCGsyU3EH2q9CqaAnKeEBJ2Q?view_as=subscriber
• Facebookfacebook.com/socialcallnl
• LinkedInlinkedin.com/company/socialcall

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Socialcall B.v.