Donorbox
Donorbox is a cloud-based SaaS fundraising platform serving 100,000+ nonprofits across 96 countries, offering donation forms, CRM, recurring giving, events ticketing, memberships, text-to-give, and an in-person donation kiosk. It monetizes via tiered transaction fees and recurring subscriptions.
- Company typePrivate
- Founded2014
- HeadquartersAlexandria, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Donorbox does
Donorbox (legally Rebel Idealist Inc.) is a cloud-based SaaS fundraising platform founded in 2014 and headquartered in Alexandria, Virginia, serving 100,000+ nonprofit organizations across 96 countries. The platform provides online donation forms, donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, event ticketing with automated tax-deductible valuation, text-to-give, and an in-person Donorbox Live™ Kiosk solution. The technical stack centers on a proprietary UltraSwift™ checkout that claims 4x faster donation completion, 22+ payment methods including crypto and stock gifts, 50+ currencies, and integrations with major website builders (WordPress, Squarespace, Wix, Weebly, Webflow, Joomla) plus a REST API and Zapier connector. A SOC 2 Type II, HIPAA, PCI DSS, and GDPR-compliant foundation underpins the offering, with fraud detection and anomaly monitoring as part of the security layer.
The product portfolio is anchored by the core Donorbox platform and expanded via Donorbox CRM (with built-in email marketing and the Jay·AI assistant), the Live Kiosk hardware ecosystem, and the Donorbox Events ticketing module. Donorbox generates revenue primarily through a tiered transaction-fee model: 2.95% on Standard, 1.75% on Pro, 1.6% on Premium, and 3.95% on Events and Memberships, supplemented by recurring subscriptions for Text-to-Give ($19-$50/month), Live Kiosk software ($50-$80/month per device), and Premium software services. The go-to-market is hybrid: predominantly self-serve product-led growth with free signup and embedded forms, layered with a sales-assisted motion for Premium tiers, kiosk hardware packages, and white-label deployments. Distribution is augmented by an affiliate partner program, an Advanced Systemics implementation partnership for associations, and content-led acquisition through the nonprofit blog, podcast, webinars, and G2-driven peer review momentum.
Donorbox firmographics
Firmographics- Name
- Donorbox
- Legal name
- Rebel Idealist Inc
- Website
- https://donorbox.org
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Donorbox is a cloud-based SaaS fundraising platform serving 100,000+ nonprofits across 96 countries, offering donation forms, CRM, recurring giving, events ticketing, memberships, text-to-give, and an in-person donation kiosk. It monetizes via tiered transaction fees and recurring subscriptions.
- Ownership category
- akta.pro rank
Donorbox industry classification
Industry- Product category
- Nonprofit Fundraising Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Advancement Services & Donor Operations (CRM, Gift Processing, Stewardship) (EDALAOAD)
- akta.pro secondary industry
- Grantmaking & Philanthropic Funds (Institutional Donors) (BPADAOAB)
Keywords
Where Donorbox is headquartered
LocationHeadquarters
- HQ city
- Alexandria
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Donorbox business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Platform Transaction Fees: Percentage-based fees on each donation processed through the platform. Standard plan charges 2.95% platform fee, Pro plan 1.75%, and Premium plan 1.6%. Additional payment processing fees from Stripe or PayPal apply. Events and Memberships charge 3.95% platform fee. Donors can opt to cover fees
- Premium Software Subscriptions: Optional premium tiers offering dedicated account ambassadors, fundraising coaches, priority tech support, and advanced customization tools. Includes lower platform fees and white-labeling capabilities
- Live Kiosk Hardware and Subscriptions: Monthly/annual subscriptions for kiosk app ($80/month standard/pro, $50/month premium) plus optional hardware packages including tablets, card readers, and branded stands
- Text-to-Give Subscriptions: Basic plan at $19/month or Short Code plan at $50/month for SMS-based donation capabilities with custom keywords
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard plan with 2.95% platform fee |
| Transaction based/ take rate | Pay-as-you-go | Pro plan with reduced 1.75% platform fee |
| Transaction based/ take rate | Pay-as-you-go | Premium plan with lowest 1.6% platform fee |
| Transaction based/ take rate | Pay-as-you-go | Events ticketing at 3.95% platform fee |
| Transaction based/ take rate | Pay-as-you-go | Memberships at 3.95% platform fee |
| Subscription | Monthly | Text-to-Give Basic at $19/month |
| Subscription | Monthly | Text-to-Give Short Code at $50/month |
| Subscription | Monthly | Live Kiosk Standard/Pro at $80/month |
| Subscription | Monthly | Live Kiosk Premium at $50/month |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels14 records
Donorbox product offering
Product offeringCore offering
Donorbox provides a cloud-based, all-in-one fundraising SaaS platform that enables nonprofits to accept donations online, in-person via kiosk, by text message, and through events, while managing donor relationships, recurring giving, memberships, peer-to-peer campaigns, and crowdfunding. The platform bundles OmniGive™ donation forms, QuickDonate™ donor portal, Donorbox CRM with Jay·AI assistant, Donorbox Events ticketing with automated tax-deductible receipts, and Donorbox Live™ Kiosk hardware. Revenue is generated primarily through per-donation platform fees (2.95%–1.6% depending on tier) plus optional subscriptions for Text-to-Give and Kiosk.
Product overview
Donorbox is a comprehensive nonprofit fundraising platform offering a unified suite of products and modules. The core platform provides donation forms (OmniGive™), donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, and text-to-give capabilities. Add-on modules include Donorbox CRM (with built-in Email Marketing and Jay·AI assistant), Donorbox Events for ticketing, Memberships for recurring member programs, and Donorbox Live™ Kiosk for in-person cashless donations. All products integrate within a single ecosystem, sharing donor data and campaign analytics across the platform.
Differentiator
Problem solved
Functional benefit
Brands
- Donorbox Live™ Kiosk: Hardware solution for in-person donations - a tablet-based giving kiosk with card reader for events and locations
- Jay·AI
- Donorbox Events
- OmniGive™
- QuickDonate™
Products and services
- Donorbox Core Platform Primary cloud-based donation software and nonprofit fundraising platform enabling organizations to accept online and on-location donations, manage donors, run recurring giving programs, and execute fundraising campaigns without coding.
- OmniGive™ Donation Form Next-generation donation form featuring UltraSwift™ checkout, 22+ payment methods, and 50+ currencies, designed to reduce donor drop-off with a 4x faster checkout experience.
- Donorbox CRM All-in-one nonprofit CRM software integrated into the fundraising platform, featuring Email Marketing, Conversations inbox (Gmail/Outlook integration), Donor Segmentation, Supporter Timeline, Data Imports, and the Jay·AI assistant for donor management and engagement.
- Donor Portal with QuickDonate™ Branded donor self-service portal allowing supporters to manage their donations, view giving history, download tax receipts, and give again with one-click QuickDonate™ recurring functionality.
- Donorbox Events Event ticketing and registration software for nonprofits, featuring automatic tax-deductible value calculation, customizable receipting, unlimited ticket types, QR code check-in, and 52-currency support.
- Donation Pages Free, customizable donation pages hosted by Donorbox with goal meters, donor walls, social sharing, and integration with embedded donation forms for online fundraising campaigns.
- Recurring Donations Recurring/membership giving program enabling organizations to build predictable revenue with 8 donation intervals (daily, weekly, bi-weekly, monthly, quarterly, annually) and donor self-service management.
- Peer-to-Peer Fundraising P2P fundraising platform enabling supporters to create personalized campaign pages and collect donations from their networks, with social sharing, leaderboards, and direct fund transfers to the benefiting organization.
- Crowdfunding Campaign-based crowdfunding platform with custom branding, goal meters, donor walls, social sharing, and update capabilities for time-bound fundraising initiatives.
- Memberships Membership program software for creating tiered membership campaigns with monthly and annual options, where members receive benefits such as newsletters or event invitations in exchange for regular contributions.
- Text-to-Give Mobile fundraising solution enabling donors to give via text message, with custom keywords, US/Canada short code 801801, and repeat-donation feature for recurring gifts via SMS.
- Jay·AI 24/7 AI fundraising assistant integrated into Donorbox CRM and Pro/Premium accounts, providing donor insights, report generation, email drafting, appeal writing, social media content generation, and campaign optimization recommendations.
- Donorbox Live™ Kiosk Physical donation kiosk for in-person cashless giving at events, churches, museums, and organizations, supporting card, NFC tap, and digital wallet payments with customizable branding and autonomous operation that boosts on-location donations by 35% on average.
- Tap to Donate NFC-based contactless payment solution allowing donors to give using Android phones, part of the Live Kiosk ecosystem for mobile in-person donations.
- Donorbox Live App Mobile application for iOS and Android that enables tablets and smartphones to function as donation kiosks when paired with compatible Stripe M2 or WisePad 3 card readers.
Quantifiable outcome
- 4x faster checkout compared to traditional donation forms
- +4 more outcomes
Companies that use Donorbox
Customer profileNamed customers34 records
Segments8 records
Ideal customer profiles2 records
Donorbox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
AI capability10 records
Feature8 records
Donorbox partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor, core and secondary.
- Advanced SystemicsminorAssociation website integration specialist. Creates secure, scalable WordPress websites with Donorbox integrations to support associations' membership, donation, and event management needs.
- StripecorePrimary payment processor partner. Required processor for Donorbox Events and Live Kiosk. Offers discounted nonprofit rates (2.2% + 30 cents) for registered nonprofits. Provides Stripe M2 and WisePad 3 card readers for kiosk functionality.
- PayPalcoreIntegrated payment method supporting one-time and recurring donations. Offers discounted nonprofit credit card processing rates (2.2% + 30 cents). Available through standard and embedded donation forms.
- WordPresscoreOfficial WordPress donation plugin partner. Nonprofits can add donation forms, donate buttons, and pop-up forms via simple copy-paste integration without coding. Form optimized for recurring giving and reduced donor drop-off.
- SquarespacecoreIntegration partner for Squarespace website builder. Ultra-modern donation forms, donate buttons, and pop-up forms easily added to Squarespace sites with no coding required.
- WixcoreIntegration partner for Wix website builder. Complete donation form, donate button, and pop-up form functionality for Wix-based nonprofit websites.
- WeeblycoreIntegration partner for Weebly website builder. Easy-to-add donation forms with ultra-fast payment processing supporting next-gen payment options.
- MailchimpsecondaryEmail marketing integration partner. Connects Donorbox donor data with Mailchimp for enhanced email campaigns and donor engagement.
- ZapiersecondaryIntegration partner enabling connections to thousands of apps and workflows. Allows nonprofits to automate data transfer between Donorbox and other business tools.
- SalesforcesecondaryCRM integration partner allowing nonprofits to connect Donorbox donation data with Salesforce nonprofit cloud for unified donor management.
- Blackbaud Raiser’s Edge NXTsecondaryIntegration partner for Blackbaud's nonprofit CRM platform, enabling data sync between Donorbox and Raiser’s Edge NXT.
Scale indicators8 records
Recent moves6 records
Expansion highlights7 records
Donorbox competitors and assessment
Company assessmentDirect peers
- Givebutter: Givebutter is a leading PLG nonprofit fundraising platform offering donation forms, events, auctions, peer-to-peer, CRM, and a free tier with optional tips. It directly competes with Donorbox across SMB and mid-market nonprofits using a similar self-serve, fee-based model.
- Classy (by Bonterra): Classy is an established online fundraising and donor management platform acquired by Bonterra. It serves mid-market and enterprise nonprofits with donation forms, events, P2P, and CRM-style features, directly overlapping Donorbox's mid-market positioning.
- Funraise: Funraise is a nonprofit fundraising platform focused on donation pages, recurring giving, events, and donor CRM. It targets similar SMB-to-mid-market nonprofits with a comparable transaction-fee-plus-subscription model.
- Network for Good: Network for Good provides donation software, donor management, and fundraising coaching to small and mid-sized nonprofits. It is a long-standing direct competitor with similar feature coverage of donation forms, CRM, and event tools.
- QGive: QGive offers online giving, event registration, peer-to-peer, and donor management software for nonprofits. It competes directly with Donorbox in the small-to-mid-market segment with overlapping product functionality and pricing.
- Bloomerang: Bloomerang is a donor management and fundraising CRM built for small and mid-sized nonprofits. It directly competes with Donorbox CRM and provides donation forms, email, and retention analytics in a comparable package.
- Kindful: Kindful (owned by Bloomerang) offers nonprofit CRM and online fundraising tools targeting similar small and mid-sized nonprofits. It overlaps with Donorbox across donor management, online giving, and integrations.
Broad incumbents
- Blackbaud Raiser' s Edge NXT: Raiser's Edge NXT is Blackbaud's enterprise nonprofit CRM and fundraising suite, dominant among large nonprofits and higher education. Donorbox is an integration partner but competes for the same donor wallet in larger accounts.
- Salesforce Nonprofit Cloud: Salesforce.org's Nonprofit Cloud offers CRM, fundraising, and program management for enterprise nonprofits. As a Donorbox integration partner, it also competes at the high end with much broader CRM and ecosystem capabilities.
Others
- Stripe (as adjacent infrastructure): Stripe is Donorbox's required payment processor for Events and Live Kiosk and a core partner across all donation flows. While not a direct competitor, Stripe's own nonprofit and giving products (Stripe Tax, Stripe Checkout for Nonprofits) represent a strategic adjacency and concentration risk.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks3 records
Key highlights7 records
Customer concentration
Donorbox social profiles
Digital presenceDonorbox compliance and trust
Trust signalCompliance5 records
Donorbox financial estimates
Financial estimateRevenue estimate
Valuation estimate
Donorbox leadership team
Management profileNumber of profiles
Profiles3 records
Donorbox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Donorbox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Donorbox
What does Donorbox do?
Donorbox provides a cloud-based, all-in-one fundraising SaaS platform that enables nonprofits to accept donations online, in-person via kiosk, by text message, and through events, while managing donor relationships, recurring giving, memberships, peer-to-peer campaigns, and crowdfunding. The platform bundles OmniGive™ donation forms, QuickDonate™ donor portal, Donorbox CRM with Jay·AI assistant, Donorbox Events ticketing with automated tax-deductible receipts, and Donorbox Live™ Kiosk hardware. Revenue is generated primarily through per-donation platform fees (2.95%–1.6% depending on tier) plus optional subscriptions for Text-to-Give and Kiosk.
Is Donorbox a public or private company?
Donorbox is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Donorbox founded?
Donorbox was founded in 2014. It employs 101 to 250 people.
Where is Donorbox based?
Donorbox is headquartered in Alexandria, United States, in the North America region.
How does Donorbox make money?
Four revenue lines are on record. Platform Transaction Fees are the primary driver. The others are premium Software Subscriptions, live Kiosk Hardware and Subscriptions and text-to-Give Subscriptions.
Who are Donorbox's main competitors?
Direct peers on record are Givebutter, Classy (by Bonterra), Funraise, Network for Good, QGive, Bloomerang and Kindful. Broad incumbents are Blackbaud Raiser' s Edge NXT and Salesforce Nonprofit Cloud. Stripe (as adjacent infrastructure) is listed as an others.
Does Donorbox have an API?
Yes. Donorbox offers API connectivity and integrations to connect with marketing and fundraising tools. Available via API Doc + Zapier integration. Developers can use the Donorbox API for custom workflows. Developer documentation is at github.com/donorbox/donorbox-api.
What industry is Donorbox in?
Donorbox's product category is Nonprofit Fundraising Software. Its primary akta.pro industry code is EDALAOAD, Advancement Services & Donor Operations (CRM, Gift Processing, Stewardship), with a secondary code of BPADAOAB, Grantmaking & Philanthropic Funds (Institutional Donors). Its SIC code is 7372.