4 Voices
4 Voices is a registered Australian charity, founded 2019 and headquartered in Brisbane, that provides free, judgement-free support to women and girls facing isolation, domestic violence, homelessness and digital exclusion across 35 communities in South East Queensland and Greater Sydney, via solar-powered mobile outreach vans and a nationally scoped outbound phone support service delivered by 600+ volunteers.
- Company typePrivate
- Founded2019
- HeadquartersBrisbane, Australia
- Headcount1–10
- GTM typeB2C
- OfferingServices
What 4 Voices does
4 Voices is a registered Australian charity (ACNC; ABN 17636077042) founded in 2019 and operationally launched in 2020 by Jo Westh, headquartered in Brisbane. The organisation provides free, judgement-free support to women and girls across Australia who are experiencing isolation, domestic and family violence, homelessness, or digital exclusion. Services are delivered to hundreds of women each month across 35 communities in South East Queensland (Brisbane, Logan, Ipswich, Gold Coast) and Greater Sydney (inner Sydney and Western Sydney), with no appointments or fees required of beneficiaries.
The core operating model combines two service modalities. First, a fleet of five customised solar-powered mobile "Connection Hub" vans (Aurora, Hope, Snowdrop, Snowflake, Emmie) that set up in community locations equipped with safe mobile phones, laptop computers, printers/scanners, smart TV, WiFi and tea/coffee facilities, enabling face-to-face engagement, technology access, and informal connection. Second, an outbound Phone Support Service (described as the first of its kind in Australia) that provides regular weekly check-in calls nationally via trained volunteers, offering companionship, empathy and practical help without clinical counselling. Supporting sub-services address digital literacy, employment pathways (resume writing, interview preparation), and navigation to Centrelink, Legal Aid, Department of Housing, 1800 Respect, and medical/mental health providers.
The business model is a donation-funded non-profit: all services are free to beneficiaries, with revenue sourced from individual giving via the Raisely platform and institutional support from tier-one partners including The Snow Foundation, Westpac, and Lord Mayor's Charitable Foundation, alongside multiple additional charitable foundations. The organisation is governed by a Board of Directors chaired by Fleur Madden, led operationally by Founder/CEO Jo Westh and COO Kristen Hayes-Charlton, and delivered through a 600+ volunteer workforce. A 12-month operational snapshot reports 32,346 volunteer hours, 14,098 connections to assistance, and 35,110 drinks served across the network.
4 Voices firmographics
Firmographics- Name
- 4 Voices
- Legal name
- 4 Voices
- Website
- https://4voices.org.au
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- 4 Voices is a registered Australian charity, founded 2019 and headquartered in Brisbane, that provides free, judgement-free support to women and girls facing isolation, domestic violence, homelessness and digital exclusion across 35 communities in South East Queensland and Greater Sydney, via solar-powered mobile outreach vans and a nationally scoped outbound phone support service delivered by 600+ volunteers.
- Ownership category
- akta.pro rank
4 Voices industry classification
Industry- Product category
- Women's Crisis Support Services
- NAICS
- Other Individual and Family Services (624190), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical) (HSABAAAG)
- akta.pro secondary industries
- Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms (HLALAEAI), Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK)
Keywords
Where 4 Voices is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
4 Voices business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- Donations and Charitable Contributions: 4 Voices operates as a registered charity with ABN 17636077042. Gifts of $2 or more are tax deductible in Australia. The organization relies on generous donations to fund operations including keeping outreach vans on the road, delivering phone-based support, providing volunteers with tools and training, and responding to immediate needs of women accessing services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Free | Free services for women and girls at risk of crisis |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels11 records
4 Voices product offering
Product offeringCore offering
4 Voices delivers free, judgment-free crisis support to vulnerable girls and women across Australia through a fleet of customised solar-powered mobile connection vans that travel to communities, providing practical assistance, technology access, and face-to-face support. This is complemented by a national outbound Phone Support Service offering regular weekly check-in calls from trained volunteers. Services include safety support, food and shelter connections, medical/legal/mental health referrals, digital literacy help, and employment assistance.
Product overview
4 Voices is a for-purpose charitable organisation offering a single integrated service model focused on connecting women and girls at risk of crisis. The core offering consists of mobile outreach through solar-powered 'Connection Hub' vans (Aurora, Hope, Snowdrop, Snowflake, and Emmie) that provide face-to-face support, complemented by an outbound Phone Support Service delivering weekly check-in calls nationally. These primary services are supported by specialised components including Digital Connection Support (technology access), Employment Connection, and Community Connection. Additional engagement activities include Pamper Events, Candlelight Vigils, and advocacy campaigns. The organisation operates across South East Queensland and Greater Sydney with a network of 600+ volunteers.
Differentiator
Problem solved
Functional benefit
Products and services
- Mobile Outreach Service (Connection Hubs) Solar-powered van-based outreach service that brings free, judgement-free support directly to communities. Vans are equipped with safe mobile phones, laptop computers, printers/scanners/copier, smart TV, WiFi, and coffee/tea-making facilities. Operating across Brisbane, Logan, Ipswich, Gold Coast, inner Sydney, and Western Sydney, providing face-to-face crisis support, digital literacy assistance, employment help, and community connection referrals.
- Phone Support Service National outbound phone support service providing regular weekly check-in calls to women across Australia. The first of its kind in Australia, offering connection (not crisis intervention) through trained volunteers who provide companionship, empathy, and practical help without counselling. Calls are scheduled at times suited to each individual woman.
Quantifiable outcome
- 14,098 connections to assistance in 12 months, including food and shelter, medical, legal, mental health support
- +3 more outcomes
Companies that use 4 Voices
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles1 record
4 Voices technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
4 Voices partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Logan YFScoreLogan YFS partnered with 4 Voices for the Logan Ladies' Luxury pampering event in Slacks Creek during Women's Health Week, providing joint community support services.
- OzHarvestcoreOzHarvest partners with 4 Voices at their Waterloo location in Sydney, providing food relief and support services at shift locations.
- Centrelinkcore4 Voices operates at Centrelink locations including Inala to help women connect with government services and support.
- Addison Road Food Pantrycore4 Voices partners with Addison Road Food Pantry in Marrickville, Sydney for community outreach and support services.
- Red Cross Youth Cafecore4 Voices operates at Red Cross Youth Cafe in Brisbane City for young women under 25 years.
- My ImpactcoreMy Impact is the volunteer management system used by 4 Voices for volunteer applications, scheduling, and management across all volunteer roles.
Scale indicators10 records
Recent moves6 records
Expansion highlights8 records
4 Voices competitors and assessment
Company assessmentRegional players
- Domestic Violence NSW: NSW peak body for DV services providing advocacy, training, and referral pathways. Comparable in service area (NSW) and DV focus, with overlapping referral relationships with 4 Voices' western Sydney operations.
Broad incumbents
- Mission Australia: Large national charity providing homelessness, housing, DV, and youth support services across Australia. Broader incumbent in the same social assistance space with overlapping target populations and services.
- Salvation Army Australia: Large national charitable organization providing emergency relief, housing, DV support, and community services. Comparable as a broad incumbent serving the same vulnerable populations through similar non-clinical services.
- St Vincent de Paul Society NSW: Large Australian charity providing emergency relief, housing support, and welfare services. Comparable as a broad incumbent in social assistance, though delivered through traditional service models rather than mobile outreach.
Direct peers
- Women's Community Shelters: Australian charity operating women's-specific emergency accommodation and crisis support services. Comparable in targeting vulnerable women and girls and providing non-clinical social support, with referral pathways to DV and homelessness services.
- 1800RESPECT: National sexual assault, domestic and family violence counselling service operated by Full Stop Australia. Comparable in providing phone-based crisis support and DV-specific services to women, though at a national government-funded scale.
- Orange Sky Australia: Australian volunteer-powered nonprofit providing free laundry and shower services to people experiencing homelessness via mobile vans. Directly comparable mobile-outreach, volunteer-driven model; founder Jo Westh was previously CEO of Orange Sky before founding 4 Voices.
- OzHarvest: Australia's leading food rescue charity, redistributing surplus food to vulnerable communities and operating mobile outreach kitchens. Shares the mobile-outreach-to-vulnerable-populations model and is already a strategic partner of 4 Voices.
Emerging players
- Ask Izzy: Australian directory connecting people in need with social services (housing, food, DV support). Comparable as a connection/referral platform for vulnerable populations; relevant overlap with 4 Voices' community connection service.
- Rosie Center (Rosie.org): Australian digital platform connecting women with safety, support, and resources around domestic violence. Comparable as a digital connection tool for vulnerable women, with overlapping community-connection functionality.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
4 Voices social profiles
Digital presence4 Voices compliance and trust
Trust signalCompliance2 records
4 Voices financial estimates
Financial estimateRevenue estimate
Valuation estimate
4 Voices leadership team
Management profileNumber of profiles
Profiles8 records
4 Voices funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
4 Voices M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 4 Voices
What does 4 Voices do?
4 Voices delivers free, judgment-free crisis support to vulnerable girls and women across Australia through a fleet of customised solar-powered mobile connection vans that travel to communities, providing practical assistance, technology access, and face-to-face support. This is complemented by a national outbound Phone Support Service offering regular weekly check-in calls from trained volunteers. Services include safety support, food and shelter connections, medical/legal/mental health referrals, digital literacy help, and employment assistance.
Is 4 Voices a public or private company?
4 Voices is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was 4 Voices founded?
4 Voices was founded in 2019. It employs 1 to 10 people.
Where is 4 Voices based?
4 Voices is headquartered in Brisbane, Australia, in the Oceania region.
How does 4 Voices make money?
One revenue line is on record: donations and Charitable Contributions.
Who are 4 Voices's main competitors?
Domestic Violence NSW is listed as a regional player. Broad incumbents are Mission Australia, Salvation Army Australia and St Vincent de Paul Society NSW. Direct peers are Women's Community Shelters, 1800RESPECT, Orange Sky Australia and OzHarvest. Emerging players are Ask Izzy and Rosie Center (Rosie.org).
Does 4 Voices have an API?
No public API is recorded for 4 Voices.
What industry is 4 Voices in?
4 Voices's product category is Women's Crisis Support Services. Its primary akta.pro industry code is HSABAAAG, Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical), with a secondary code of HLALAEAI, Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms. Its NAICS code is 624190 and its SIC code is 8300.