Special Services Bureau, Inc.

What Special Services Bureau, Inc. does

Special Services Bureau, Inc. is a privately held contract security services provider founded in 1993 and headquartered in Martinsburg, West Virginia. Operating as a division of Regional Bonding under CEO John W. Orem, the company delivers a portfolio of physical security services including armed and unarmed guard services, GPS-equipped mobile patrol, 24/7 alarm monitoring, security management (acting as single point of contact for all client security operations), executive protection for executives and dignitaries (including armored car transportation), and High Threat Elite Security for international assignments. It is licensed to operate in West Virginia, Maryland, and Virginia, with additional offices in Winchester, VA and Hagerstown, MD, and positions itself as the largest mobile patrol security force in West Virginia and Suffolk County, NY, supported by over 400 New York State Certified Guards.

The company pairs personnel-based services with operational technology including GPS-based staff and post monitoring, an in-house 24/7 dispatch center operating 365 days per year, mobile patrol units with onboard dispatch, and a 24-hour alarm monitoring system. It serves over 20 vertical segments including banking, healthcare, government, education, retail, hospitality, transportation, telecommunications, energy, manufacturing, religious institutions, and residential property management.

The business model is quote-based managed services pricing, customized by service type, daily hours, and contract duration ranging from under 30 days to over 3 years. The company generates revenue primarily through managed security service contracts (guards, patrols, security management, executive protection) with a recurring component from alarm monitoring subscriptions. Its go-to-market combines direct enterprise field sales, inside sales via phone, a website quote-request funnel, and a franchise/partnership program for geographic expansion. Customers are described as "dozens of America's most renowned organizations" with most relationships exceeding 10 years. The company holds a core GTM partnership with ADT as the alarm response provider of choice for all commercial alarms in West Virginia.

Name

Special Services Bureau, Inc.

Legal name

Special Services Bureau, Inc.

Website

https://specialservicesbureau.net

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Special Services Bureau provides contract security guard, mobile patrol, alarm monitoring, executive protection, and security management services to enterprise clients across banking, healthcare, government, education, and retail sectors in West Virginia, Maryland, and Virginia.

Ownership category

akta.pro rank

Product category

Security Services

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Investigation and Security Services (5616)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Manned Guarding & Patrol Services (IMAIAEAA)

akta.pro secondary industries

Mobile Patrol & Alarm Response Services (IMAIAEAB), Manned Guarding & Site Security (Static Guards) (BPABAMAA), Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ), Secure Transportation & Protective Driving (Armored / Convoy) (BPAKABAH), Executive Protection & VIP Close Protection (THAHALAE), Alarm Response & Dispatch/Guard Response Services (HSAHAAAC)

Keywords

• Contract security services
• Mobile patrol services
• Alarm monitoring services
• Executive protection services
• Security management solutions

Headquarters

HQ city

Martinsburg

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Security Guard Services: Revenue generated from providing armed and unarmed security guards for client facilities. Guards can be uniformed or plain clothed, stationed or patrolling.
2. Mobile Patrol Services: Revenue from mobile patrol units that provide regular random visits and inspections of client locations using marked or unmarked security vehicles.
3. Alarm Monitoring: Recurring monitoring revenue from responding to security alarm activations, determining causes, and coordinating with emergency services.
4. Security Management: Comprehensive security management services acting as single point of contact for all security operations, including vendor management and licensing.
5. Executive Protection: Protection services for high-level executives, government officials, dignitaries, and special events, including armored car transportation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Special Services Bureau, Inc. provides contract security guard services, mobile patrols, 24/7 alarm monitoring, security management, executive protection, and high-threat elite security to business and institutional clients. The company pairs trained security personnel with GPS monitoring, an in-house 24/7 dispatch center, and onboard mobile dispatch technology to deliver customized security programs across West Virginia, Maryland, and Virginia.

Product overview

Special Services Bureau, Inc. provides a suite of customized security service solutions organized around core guard and patrol services complemented by specialized protection offerings. The core portfolio includes Security Management (a managed service acting as single-point-of-contact for all security operations), On Site Patrol Services (mobile patrols using vehicles equipped with GPS and onboard dispatch), Guard Services (armed or unarmed officers for stationary or patrol roles), and Alarm Monitoring (24/7 response to alarm activations). These foundational services are enhanced by specialized offerings: Executive Protection (for executives, dignitaries, and special events, including armored car transportation available in West Virginia and Maryland) and High Threat Elite Security (international protection for multinational corporations operating in hostile environments). The company pairs latest technology with experienced personnel, operating dispatch centers open 24 hours daily to deliver security services 365 days per year.

Differentiator

Problem solved

Functional benefit

Products and services

• Security Management

Quantifiable outcome

• Largest Mobile Patrol Security Force in West Virginia
• +3 more outcomes

Named customers1 record

Segments21 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• ADTcoreGTM or Marketing PartnerSpecial Services Bureau is the Alarm Response provider of choice for ADT, responding to all commercial alarms in West Virginia. This partnership positions the company as a preferred vendor for alarm response services within the ADT network.
• Regional BondingcoreOthersSpecial Services Bureau is a division of Regional Bonding. This parent company relationship provides organizational backing and synergies with bonding services.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• GardaWorld Security Services: GardaWorld is a global security and cash services firm with a significant U.S. security services presence. It competes with SSB in manned guarding, mobile patrol, and alarm response for enterprise and government clients.
• G4S (now part of Allied Universal): G4S (now integrated into Allied Universal) is a global security services provider with manned guarding, patrols, and alarm monitoring. It is a comparable broad incumbent in the same contract security category as SSB.
• Allied Universal: Allied Universal is the largest contract security provider in North America, offering manned guarding, patrol, alarm response, and security technology across all 50 states. It competes with SSB for multi-site enterprise accounts and represents the dominant scale incumbent SSB is measured against.
• Securitas USA: Securitas provides uniformed guarding, mobile patrol, alarm monitoring, and remote guarding across the U.S. via its Securitas USA subsidiary. It is a directly overlapping broad incumbent in the same service categories SSB offers.
• Brink's (security services division): Brink's provides cash-in-transit, ATM services, and security alarm response globally. Its alarm response and secure transportation services overlap with SSB's armored executive protection and ADT alarm response offerings.

Direct peers

• DSI Security Services: DSI Security Services provides uniformed security officers, mobile patrol, alarm monitoring, and security consulting nationwide. It is a directly comparable mid-sized contract security firm offering the same core service stack as SSB.
• Signal 88 Security: Signal 88 is a U.S. franchise-based security services company offering mobile patrol, alarm response, and event/standing guard services. Its franchise model closely mirrors SSB's partnership program, making it one of the closest structural peers.
• St. Moritz Security Services: St. Moritz Security Services provides uniformed security officers, mobile patrol, alarm monitoring, and concierge security for commercial and residential clients nationwide. It is a directly comparable mid-market contract security firm.
• Walden Security: Walden Security is a U.S. contract security firm specializing in unarmed and armed guarding, mobile patrol, and alarm response for commercial, industrial, and government clients. It is a direct competitor of similar mid-market scale and service mix to SSB.

Regional players

• National Security Systems: National Security Systems is a Mid-Atlantic/Southeast U.S. security services provider offering uniformed guards, mobile patrol, and alarm response. It is a regional direct competitor that competes with SSB in overlapping geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/special-services-bureau-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Special Services Bureau, Inc.