Sophia Berlin Gmbh

What Sophia Berlin Gmbh does

SOPHIA Berlin GmbH is a Berlin-based social services subsidiary founded in 2007 and wholly owned by two municipal housing companies, degewo and STADT UND LAND. It operates a diversified portfolio of tenant- and senior-focused services delivered to residents of Berlin's municipal and partner housing stock, including Hausnotruf (emergency call) subscriptions in three pricing tiers (€16.90, €24.90, and €49.90 per month), management of nine senior living facilities, twelve or more neighborhood meeting points across Berlin, social and rent-debt counseling, housing-adaptation consulting, tenant support during construction, mediation, and event-venue rentals. The company also runs KoMiKo, a contact-office service for tenants introduced in 2021 that it sells to additional housing-company partners including GESOBAU, Berlinovo, HOWOGE, WBM, and Gewobag, forming a network of more than 20 partner organizations.

The underlying technology stack is modest and largely conventional: Hausnotruf relies on hardware emergency-call terminals with GPS positioning and fall-detection sensors rather than AI-driven analytics, while the remainder of the service portfolio is delivered through in-person staffing, counseling, and facility operations. There is no evidence of proprietary software platforms, machine-learning models, or data flywheel mechanics in the disclosed offering.

The business model combines B2C subscription revenue (Hausnotruf tiers), B2B contract revenue from municipal housing partners (KoMiKo, neighborhood meeting points, facility management, tenant-support services), and ancillary fee-based services (venue rental, counseling). Cumulative Hausnotruf participation has exceeded 1,500 subscribers since 2007, with active subscription levels undisclosed. The organization employs roughly 80+ full-time staff supplemented by approximately 70 volunteers. Revenue is not publicly disclosed, and the structure is best characterized as a contract- and subscription-driven social-services subsidiary of municipal landlords rather than a venture-scalable technology business.

Name

Sophia Berlin Gmbh

Legal name

SOPHIA Berlin GmbH

Website

https://sophia-berlin.de

Company type

Private

Founded year

2007

Operating status

Operating

Short description

SOPHIA Berlin GmbH is a Berlin-based social-services subsidiary owned by municipal housing companies degewo and STADT UND LAND, delivering Hausnotruf subscriptions, senior living facility management, neighborhood meeting points, and tenant counseling to residents of municipal and partner housing stock.

Ownership category

akta.pro rank

Product category

Senior Care and Social Services

NAICS

Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Independent Living Community Technology & Safety Solutions (Nurse Call/Monitoring/Access Control) (HLADAAAJ)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ), Hospital-at-Home / Acute Care at Home Programs (HLAFAEAH), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL)

Keywords

• Emergency call services
• Senior living management
• Social counseling services
• Housing adaptation consulting
• Neighborhood community programs

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices27 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Hausnotruf subscriptions: Monthly subscription fees for emergency call services with three tiers (Basis €16.90/€19.90, Standard €25.50, Sicherheit €39.90/€49.90) plus one-time setup fees and optional add-ons
2. Housing company service contracts: B2B contracts with housing companies for tenant support, social counseling, housing adaptation consulting, neighborhood meeting point management, and senior living facility management
3. Event venue rentals: Rental income from event spaces (JoLinde, Panoramaraum, Eugen-Roth-Weg, Ringkolonnaden) and neighborhood meeting points with hourly/daily rates
4. Neighborhood meeting point usage fees: Usage fees for neighborhood meeting points (NBTs) at various locations with different pricing tiers based on duration and venue

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

SOPHIA Berlin GmbH provides social services for residents and housing companies in Berlin and Brandenburg, centered on a Hausnotruf (home emergency call) subscription service with 24/7 monitoring, fall detection, and GPS tracking. The company also manages senior living facilities, operates neighborhood meeting points, and delivers specialized counseling services including housing adaptation, rent debt counseling, and tenant support during construction and modernization projects.

Product overview

SOPHIA Berlin GmbH is a social services provider offering a comprehensive portfolio of care, support, and community services for residents in Berlin and Brandenburg. Founded in 2007 as a subsidiary of municipal housing companies degewo and STADT UND LAND, the core offerings center on the SOPHIA Hausnotruf (emergency call system) with three service packages, supplemented by Seniorenwohnen (senior living management) across nine facilities, and extensive Nachbarschaftstreffs (neighborhood meeting points). The portfolio also includes specialized counseling services (home adaptation, care/social counseling, tenant debt counseling), Mieterbetreuung during construction projects, mediation, and event space rentals. Online consultation services complement the offline offerings. SOPHIA serves both private customers and housing companies through a network of approximately 70 volunteer and 80+ full-time employees.

Differentiator

Problem solved

Functional benefit

Products and services

• SOPHIA Hausnotruf Home emergency call system with 24/7 monitoring providing rapid assistance in emergencies. Offered in three subscription tiers (Basis from €16.90/month for partner tenants, Standard from €25.50/month, Sicherheit from €39.90/month for partner tenants) with mobile help buttons as bracelet or necklace, base stations, fall detection sensors, GPS tracking, GSM mobile connection, key storage for emergencies, and integrated social support including daily check-in calls, medication reminders, and caregiver coordination. Target users are seniors and elderly individuals living independently in Berlin and Brandenburg.
• Seniorenwohnen (Senior Living Management) Senior residential facility management service providing on-site personal contacts, daily living support, and social activities. Currently manages nine facilities across Berlin and Brandenburg for housing company partners including degewo, GESOBAU, and Berlinovo, including three senior residences and six service apartment buildings (e.g., degewo-Servicewohnen Lichtenrade, degewo-Residenz Köpenick, GESOBAU-Servicewohnen Hellersdorf, Berlinovo-Servicewohnen Hellersdorf).
• Nachbarschaftstreffs (Neighborhood Meeting Points) Physical neighborhood meeting points fostering community engagement across Berlin. Multiple locations including Gothaer Straße, KarlHo, Ursulastraße, Emmi, Fritzi-Treff, John-Locke, Tangermünder Straße, Buckower Felder, Ringslebenstraße, Walter-Felsenstein-Straße, and Oppermannstraße, offering activities for all generations and serving as community touchpoints for SOPHIA's services.
• Beratung zur Wohnraumanpassung (Housing Adaptation Consulting) Certified home adaptation consulting service helping elderly and disabled individuals modify their living spaces. Includes home visits, solution proposals, financing information, and support with applications for nursing care fund subsidies (up to €4,180). Target customers are seniors, disabled individuals, and housing company partners.
• Pflege- und Sozialberatung (Care and Social Counseling) Care and social counseling according to SGB XI/V+IX, including information on care level applications, grading upgrades, and support with completing patient directives and disability degree assessments. Provided for individuals and families navigating the German care system.
• Mietschuldnerberatung (Rent Debt Counseling) Tenant debt counseling service helping prevent housing loss by providing economic assistance, budget planning, and support with authorities. Contracted primarily for tenants of housing company partners STADT UND LAND and WBM.
• Mieterbetreuung bei Baumaßnahmen (Tenant Support During Construction) Tenant support during construction and modernization projects for housing company partners, including apartment inspections, coordination of temporary relocations, and assistance with applications for exemptions during renovation work.
• Mediation (Neighbor Conflict Mediation) Conflict mediation service for neighbor disputes, bringing conflicting parties together at a neutral location to find mutually acceptable solutions for peaceful coexistence. Provided for tenants of partner housing companies.
• KoMiKo - Kontaktbüro für Mieter:innen Contact office for tenants in Kosmosviertel (Altglienicke), serving as a point of contact for housing-related concerns and providing twice-weekly social counseling sessions. Located at Ortolfstr. 200, 12524 Berlin.
• Online-Beratung (Online Consultation) Location-independent online consultation service with or without video and telephone counseling for social counseling, tenant debt counseling, home emergency system consultation, and home adaptation advice. Self-service booking platform allows customers to select their housing company partner and preferred consultation format.
• Veranstaltungsräume (Event Venue Rentals) Event space rentals at four Berlin locations: JoLinde in Köpenick (72 m², barrier-free), Panoramaraum in Gropiusstadt (118 m², up to 40 persons, €400/24 hours or €550/3 days), Eugen-Roth-Weg in Marzahn (73 m², up to 20 persons, €250/24 hours or €350/3 days), and Ringkolonnaden (78 m², barrier-free, €365/24 hours or €490/3 days). Spaces suitable for birthdays, seminars, weddings, and corporate events.

Quantifiable outcome

• Over 1,500 participants served via Hausnotruf since 2007
• +3 more outcomes

Named customers18 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

19 partnerships are on record, tiered core, major and minor.

• Wohnungsgenossenschaft Marzahner Tor eGcoreStrategic or Co-development Partner · 1 April 2024In April 2024, SOPHIA took over operation of Marzahner Tor's neighborhood meeting points (Wohnfühl-Treffs) and ServicePunkt. Previously operated independently, now integrated into SOPHIA's service network.
• degewocoreOthersParent company and founding partner since 2007. Primary housing company partner providing foundation for SOPHIA's establishment and ongoing business relationship.
• STADT UND LAND Wohnbauten-Gesellschaft mbHcoreOthersParent company and founding partner since 2007. Primary housing company partner providing foundation for SOPHIA's establishment and ongoing business relationship.
• GESOBAU AGmajorStrategic or Co-development PartnerMajor housing company partner. SOPHIA manages GESOBAU's neighborhood meeting point (Tangermünder Straße) and Servicewohnen Hellersdorf facility.
• Berlinovo Immobilien Gesellschaft mbHmajorStrategic or Co-development PartnerHousing company partner. SOPHIA provides services for Berlinovo tenants including online consultation access.
• HOWOGE Wohnungsbaugesellschaft mbHmajorStrategic or Co-development PartnerHousing company partner. SOPHIA provides services for HOWOGE tenants including online consultation access.
• WBM Wohnungsbaugesellschaft Berlin-Mitte mbHmajorStrategic or Co-development PartnerHousing company partner. SOPHIA provides Mietschuldnerberatung (rent debt counseling) services for WBM tenants.
• Gewobag Wohnungsbau-Aktiengesellschaft BerlinmajorStrategic or Co-development PartnerHousing company partner. SOPHIA provides services for Gewobag tenants including online consultation access.
• Wohnungsbaugenossenschaft Humboldt-Universität eGminorStrategic or Co-development PartnerHousing cooperative partner in SOPHIA's network. Listed as part of the partner network.
• Wohnungsbaugenossenschaft "Hellersdorfer Kiez" eGminorStrategic or Co-development PartnerHousing cooperative partner in SOPHIA's network. Listed as part of the partner network.
• Wohnungsbaugenossenschaft NEUES BERLIN eGminorStrategic or Co-development PartnerHousing cooperative partner in SOPHIA's network. Listed as part of the partner network.
• Wildauer Wohnungsbaugesellschaft mbHminorStrategic or Co-development PartnerHousing company partner in SOPHIA's network. Listed as part of the partner network.
• ASB (Arbeiter-Samariter-Bund)minorStrategic or Co-development PartnerSocial services organization partner in SOPHIA's network. Listed as part of the partner network.
• Diakonischen Werk Berlin-Brandenburg-schlesische Oberlausitz e.V.minorStrategic or Co-development PartnerDiaconal social services organization partner in SOPHIA's network. Listed as part of the partner network.
• Deutscher Paritätischer Wohlfahrtsverband - Gesamtverband e. V.minorStrategic or Co-development PartnerSocial welfare association partner in SOPHIA's network. Listed as part of the partner network.
• Bundesarbeitsgemeinschaft Wohnungsanpassung e.V.minorStrategic or Co-development PartnerSOPHIA is a member of this federal association for housing adaptation. Listed as part of the partner network.
• RENAFAN GmbHminorStrategic or Co-development PartnerCare services provider partner in SOPHIA's network. Listed as part of the partner network.
• Marzahn-Hellersdorfer Wirtschaftskreis e.V.minorStrategic or Co-development PartnerLocal business association partner in SOPHIA's network for the Marzahn-Hellersdorf district.
• Netzwerk "Leben im Kiez"minorStrategic or Co-development PartnerLocal neighborhood network partner in SOPHIA's network. Listed as part of the partner network.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Caritas Deutschland: Germany's largest Catholic welfare organization offering senior care, social counseling, rent-debt advice, and neighborhood services. Broader than SOPHIA but materially overlapping on social-support and senior services.
• Diakonie Deutschland: Major Protestant welfare organization providing elder care, social counseling, and senior housing services. Broader portfolio but directly comparable service lines to SOPHIA's social counseling and Wohnraumanpassung.

Others

• Bundesarbeitsgemeinschaft Wohnungsanpassung e.V. Federal association for housing adaptation of which SOPHIA is itself a member. Industry-body peer representing the Wohnraumanpassung service line SOPHIA provides across Germany.

Emerging players

• Alloheim Senior-Residenzen: Large German operator of senior residences and assisted-living facilities. Relevant peer for SOPHIA's senior-living management contracts, particularly at the larger-campus end of the spectrum.
• Korian Deutschland: Major operator of senior care facilities and assisted living in Germany. Comparable to SOPHIA's Seniorenwohnen management contracts, though at significantly larger scale and with institutional rather than integrated-service focus.

Direct peers

• Deutsches Rotes Kreuz (DRK): German Red Cross provides nationwide Hausnotruf services, mobile emergency response, and senior social services. Direct competitor on emergency call subscription and 24/7 monitoring.
• Volkssolidarität Berlin: Regional welfare association operating in Berlin and eastern Germany offering senior services, neighborhood meeting points, and social support — a closely comparable regional peer to SOPHIA's service portfolio.
• Malteser Hilfsdienst: Major German welfare organization offering Hausnotruf (emergency call), social counseling, and senior support services nationally. Directly competes with SOPHIA on the core Hausnotruf subscription product and adjacent social services.
• Arbeiter-Samariter-Bund (ASB): National welfare organization providing Hausnotruf emergency-call services, senior support, and social services. Directly comparable to SOPHIA's core product offering and listed as a network partner of SOPHIA.
• Johanniter-Unfall-Hilfe: Large German welfare organization offering Hausnotruf emergency call services, senior care, and social services with national reach. Directly competes on the same core product and target customer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sophia-berlin-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sophia Berlin Gmbh