What Teksupport Limited does

TekSupport Limited, trading as TekSupportUK, is a privately-held managed service provider (MSP) headquartered in Dunnington, York, England, delivering outsourced IT support, cloud services, telecommunications, cybersecurity, and utility bill management primarily to small businesses in the Yorkshire region. The company is registered in England & Wales under company number 07736831 and operates as a founder/owner-operated SME with no disclosed institutional investors, funding rounds, or parent entity. Its portfolio combines 24/7 network and computer support with proactive monitoring, on-site engineering, backup and recovery services with a stated 4-hour hardware fix guarantee, Microsoft 365 and Azure cloud solutions delivered under Microsoft Partner status, VoIP phone systems positioned for the 2025 PSTN decommissioning, data lines and mobile services, and a security stack including Bitdefender-powered managed antivirus, dark web and password monitoring, office firewalls, and staff awareness training. A separate domains.teksupportuk.com sub-brand extends into domain registration, web hosting, SSL, professional email, website builder, and SEO services.

Revenue is generated through a hybrid model anchored by monthly recurring managed IT support subscriptions billed via standing order or Direct Debit, supplemented by one-time project and consultancy fees invoiced on 14-day terms, managed-services telecoms revenue, and a commission-based utility management stream delivered exclusively through a partnership with Blizzard Utilities that has been in place since 2016. Go-to-market is direct sales-led with no queuing or tier-1 call routing — customers connect directly to engineers — supported by content marketing (blog covering cybersecurity and IT topics), case studies demonstrating quantifiable customer outcomes (energy savings of 3.62% to 37.85%, 90% remote resolution rate, 95% of site call-outs within 2 hours), and presence on LinkedIn, Facebook, Instagram, Twitter, and YouTube. Distribution channels are limited to phone (03300 884000), email, and the Blizzard reseller channel; geographic scope for core IT and telecoms is Yorkshire, while utility services extend UK-wide through Blizzard.

Headcount and revenue are not publicly disclosed. The company is GDPR self-attested compliant, holds no patents, trademarks, or third-party awards, and operates with no publicly identified management team or board. The value proposition centers on being a single accountable provider across IT, telecoms, cloud, security, and utilities for SMB customers who would otherwise manage multiple vendors.

Name

Teksupport Limited

Legal name

TekSupport Limited

Website

https://teksupportuk.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

TekSupport Limited is a York-based managed service provider delivering outsourced IT support, cloud, telecoms, cybersecurity, and utility management to small businesses in Yorkshire, England, via monthly recurring subscriptions, project fees, and a Blizzard Utilities partnership.

Ownership category

akta.pro rank

Headquarters

HQ city

York

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Support Services: Monthly recurring IT support contracts for businesses, providing ongoing maintenance, monitoring, and technical support services.
2. Project and Consultancy Services: One-time fees for IT project services including design, specification, procurement, installation, and technology consultancy.
3. Utility Management Services: Commission-based utility bill management through partnership with Blizzard, helping businesses save on energy costs.
4. Telecommunications Services: Revenue from data lines, VoIP phone systems, mobile services, and installation services for business communications.
5. Cloud and Domain Services: Microsoft 365 services, cloud servers, email services, domain hosting, and SSL certificates.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

TekSupport Limited is an IT support and telecoms company based in York, England, providing outsourced managed IT services, cloud, telecommunications, cybersecurity, backup, and utilities management for small businesses across Yorkshire. Its offering covers Network & Computer Support, Backup & Recovery, VoIP Phone Systems, Data Lines, Mobile Services, Microsoft 365/Azure, Managed Antivirus, Office Firewalls, Staff Security Training, Dark Web Monitoring, Password Monitoring, and Utilities Management via Blizzard partnership.

Product overview

Teksupport Limited is a managed service provider (MSP) offering an integrated portfolio of IT support, cloud services, telecommunications, cybersecurity, and utility management for small businesses in the Yorkshire area. The core offerings include Network & Computer Support (with 24/7 monitoring, helpdesk, and on-site engineering), Backup & Recovery Services, VoIP Phone Systems, Data Lines, Mobile Services, Microsoft 365 and Azure cloud services, and Domain Hosting. The security stack comprises Managed Antivirus (powered by Bitdefender), Staff Education/training, Dark Web Monitoring, Office Firewalls, and Password Monitoring. Additional services include Utilities Management via partnership with Blizzard Utilities and a domain/web services sub-brand offering domain registration, website builder, WordPress hosting, cPanel hosting, VPS, SSL certificates, website security, website backup, professional email, email marketing, and SEO services.

Differentiator

Problem solved

Functional benefit

Products and services

• Network & Computer Support
• Backup & Recovery
• VoIP Phone Systems
• Data Lines
• Mobile Services
• Microsoft 365
• Microsoft Azure
• Domain Hosting
• Managed Antivirus
• Office Firewalls
• Staff Security Awareness Training
• Dark Web Monitoring
• Password Monitoring
• Utilities Management

Quantifiable outcome

• Hardware fix guarantee within 4 hours
• +3 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

One partnership is on record.

• Blizzard UtilitiescoreStrategic or Co-development Partner · 1 January 2016Since 2016, TekSupportUK has partnered with Blizzard to offer telecoms and energy products to customers. This partnership was created to address the problem of customers using multiple suppliers for critical business services, leading to no single point of accountability. Blizzard manages over £100m of energy expenditure per year for UK business customers and has strong purchasing power with all major UK energy suppliers.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Babble: UK-based managed service provider offering cloud, communications, and IT support to SMBs. Highly comparable as a UK MSP serving a similar customer base with bundled IT/telecom/hosting services.
• M247: UK and global managed hosting, cloud, and connectivity provider serving SMB and enterprise customers. Comparable on managed cloud and connectivity offerings.
• Six Degrees Group: UK managed cloud, hosting, and unified communications provider. Comparable in offering managed cloud, voice, and IT services to UK businesses with a similar MSP go-to-market model.
• Daisy Communications: Major UK business communications and IT services provider delivering telephony, broadband, cloud, and managed IT to SMB and mid-market customers — direct overlap with TekSupport's bundled offering.
• FluidOne: UK managed services and connectivity provider serving SMB and mid-market with cloud, security, and unified communications — closely aligned with TekSupport's portfolio and target market.
• Proact IT Group: European managed IT services and cloud infrastructure provider serving mid-market and SMB. Comparable on managed IT, backup, and cloud services delivered as recurring subscriptions.

Others

• Blizzard Utilities: TekSupport's strategic utilities partner since 2016, managing over £100m of UK business energy expenditure. Included as a closely adjacent ecosystem participant given its role in TekSupport's utility and energy offerings.

Broad incumbents

• Vodafone Business UK: Major UK business connectivity, mobile, cloud, and IoT provider — a broad incumbent competing with TekSupport on mobile, data lines, and unified communications.
• TalkTalk Business: UK business broadband, telephony, and connectivity provider serving SMB and mid-market — overlapping on data lines, VoIP, and mobile but operating at much larger scale than TekSupport.
• BT Business: UK incumbent providing broadband, voice, cloud, and managed IT services to businesses of all sizes. Overlaps heavily with TekSupport's telecoms and cloud offerings as a broad incumbent.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/TekSupportUK
• YouTubeyoutube.com/user/TekSupportLimited
• Facebookfacebook.com/TekSupportUK
• LinkedInlinkedin.com/company/teksupport-limited
• Instagraminstagram.com/teksupportuk

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teksupport Limited