TailorBuilt Solutions, LLC

What TailorBuilt Solutions, LLC does

TailorBuilt Solutions, LLC is a privately-held IT services and public safety software company headquartered in Hernando, Mississippi, founded by four partners and operating across the United States. The company sells an integrated public safety software suite consisting of four modules: Computer Aided Dispatch (CAD) for 911 communications centers and emergency response, a NIBRS-compliant Records Management System (RMS) for incident and arrest reporting, a Jail Management System (JMS) scalable from city lock-ups to large county correctional facilities, and a Public Safety Analytics product with reporting and predictive features. The platform is built as a cloud-native architecture on AWS and is fully integrated with ESRI mapping, with additional integrations to NCIC and VINE for operational data exchange.

The company also delivers complementary IT services, including Managed IT Services (cloud hosting, data backup, network and firewall management, and CIO-as-a-service), Custom Programming (enterprise applications, API development, legacy integrations, and data migrations), Project Management, and Training services covering law enforcement, FBI NIBRS standards, and general IT topics. Its go-to-market is enterprise field sales targeting government and municipal customers through direct engagement, demo requests, and quote-based annual contracts, supplemented by referral visibility from its AWS Public Sector Partner and Qualified Software Partner designations.

Revenue is generated through four streams: subscription-based public safety software delivered as managed cloud services, transaction fees from its Court Fine Payment Service for municipal courts, recurring managed IT services contracts, and project-based professional services for custom development and training. The customer base is concentrated in U.S. public safety agencies and municipal courts, with no named enterprise customer logos disclosed. No funding rounds, headcount figures, or revenue figures are publicly disclosed.

Name

TailorBuilt Solutions, LLC

Legal name

TailorBuilt Solutions, LLC

Website

https://tailorbuilt.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

TailorBuilt Solutions, LLC is a Mississippi-based IT services and public safety software company that sells an integrated cloud-native CAD, RMS, Jail Management, and Analytics suite on AWS to U.S. municipal public safety agencies and courts.

Ownership category

akta.pro rank

Headquarters

HQ city

Hernando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Public Safety Software Subscriptions: Subscription-based software services for public safety agencies including CAD, RMS, Jail Management, and Analytics. Delivered as managed services with cloud hosting.
2. Court Fine Payment Processing: Transaction-based fine payment processing service for municipal courts. Company serves as payment service provider for court fines and fees.
3. Managed IT Services: Managed IT services including cloud migration, hosting, data backup, network management, and CIO as a service offerings.
4. Custom Programming and Professional Services: Custom software development, integration services, project management, and training services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

TailorBuilt Solutions develops and sells an integrated public safety software suite consisting of Computer Aided Dispatch (CAD), a NIBRS-compliant Records Management System (RMS), a Jail Management System (JMS), and Public Safety Analytics, delivered as cloud-native AWS-hosted software for E911 communications centers, law enforcement, fire and EMS agencies. The company also provides Managed IT Services, Custom Programming, Project Management, and Training as complementary offerings to government and municipal customers in the United States.

Product overview

TailorBuilt Solutions offers a portfolio of Public Safety Software products combined with IT services. The core Public Safety Software suite consists of four integrated modules: Computer Aided Dispatch (CAD) for 911 communications centers and emergency response, Records Management System (RMS) for NIBRS-compliant incident and arrest management, Jail Management System (JMS) for inmate management from city lock-ups to county facilities, and Public Safety Analytics for real-time visualization and predictive reporting. These four products are designed to be completely integrated with each other. The company also provides IT services including Managed IT Services, Custom Programming, Project Management, and Training as complementary service offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Computer Aided Dispatch (CAD) Cloud-native critical event management and public safety resource deployment software for E911 Communications Centers, Law Enforcement, Fire & Emergency Medical Services, featuring ESRI mapping integration, NCIC interface, AVL tracking, mobile CAD, and real-time alerts.
• Records Management System (RMS) NIBRS-compliant Records Management System for managing and retaining incident and arrest reports, evidence tracking, case management, and Master Name/Vehicle/Entity Index, with the TailorBuilt NIBRS Wizard for simplified NIBRS entry.
• Jail Management System (JMS) Complete inmate management system scalable from city lock-up to large county or private correctional facilities, including mugshot creation, cell tracking, inmate property retention, commissary and VINE interfaces, jailer dashboard, and federal/state batch reporting.
• Public Safety Analytics Data analytics product providing near real-time visualization of event patterns, detailed reports, charts, graphs, customizable dashboards, predictive reports, summary and listing batch reports, automated email reports, and year-end reports for resource deployment and crime prevention.
• Managed IT Services Managed IT services for government agencies covering cloud hosting and migration, storage, data backup and recovery, email management, user management, software deployment, hardware services, network and firewall management, VPN management, vendor management, and CIO-as-a-service.
• Custom Programming Custom software development services including enterprise software applications, SaaS applications, legacy system integrations, JSON/XML/CSV imports and exports, analytics and dashboards, data migrations, web development, and API development and integrations.
• Project Management IT project management services from conception through completion and post-delivery support, including project staffing, testing, training, Agile and Waterfall approaches, requirements and RFP development, project health checks, organizational change preparation, resource, vendor, and stakeholder management.
• Training Training services covering broad-spectrum law enforcement training, specialized FBI NIBRS Standards Training, IT training including custom software training, testing solutions, stress management training, and general HR training for government and public safety clients.
• Court Fine Payment Service Online payment service for municipal courts in the United States that enables citizens to pay court fines and fees through a web-based payment platform, with TailorBuilt acting as payment service provider.

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability1 record

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• The Geospatial GroupcoreTechnology or IntegrationThe Geospatial Group is displayed as a partner on TailorBuilt Solutions' partner page. The partnership involves geospatial technology integration with TailorBuilt's public safety software products.
• RapidSOScoreTechnology or IntegrationRapidSOS is displayed as a partner on TailorBuilt Solutions' partner page. RapidSOS provides emergency data integration services for 911 centers, complementing TailorBuilt's CAD solutions.
• PowerPhonecoreTechnology or IntegrationPowerPhone is displayed as a partner on TailorBuilt Solutions' partner page. PowerPhone provides emergency dispatch protocols and training, integrated with TailorBuilt's CAD systems.
• Amazon Web Services (AWS)coreTechnology or IntegrationTailorBuilt's CAD system is described as 'Cloud Native in AWS.' The company holds AWS Public Sector Partner and Qualified Software Partner designations.
• ESRIcoreTechnology or IntegrationTailorBuilt's CAD system is 'Completely Integrated with ESRI mapping.' ESRI provides geographic information system mapping capabilities integrated into dispatch operations.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Granicus: Granicus offers a broad government experience platform spanning payments, communications, and records for state and municipal agencies. Its payments and records capabilities overlap with TailorBuilt's court fine and managed IT service offerings.
• Motorola Solutions: Motorola's CommandCentral platform spans CAD, RMS, analytics, and field response, with deep integrations into its radio and communications hardware footprint. As a much larger incumbent, it competes broadly in public safety software rather than specializing in the small/mid-municipal niche.

Direct peers

• Tyler Technologies: Tyler Technologies' Public Safety division (formerly New World Systems) offers CAD, RMS, and JMS solutions to municipalities, directly competing with TailorBuilt's integrated public safety suite. Tyler's Odyssey court and payment platform also overlaps with TailorBuilt's Court Fine Payment Service.
• PayIt: PayIt provides government digital payment and citizen services platforms used by states and municipalities for court fines, taxes, and fees. It directly competes with TailorBuilt's Court Fine Payment Service in the same municipal procurement market.
• Versaterm: Versaterm provides a unified public safety platform (CAD, RMS, Mobile) primarily to law enforcement agencies in North America. It directly overlaps with TailorBuilt's CAD/RMS/Analytics offering and targets similar municipal buyer profiles.
• CentralSquare Technologies: Formed by merging TriTech, Zuercher, Superion, and Aptegy, CentralSquare offers a comprehensive Public Safety Suite (CAD, RMS, JMS, Mobile) targeting the same small-to-mid-sized municipal and county agencies as TailorBuilt. Head-to-head competitor in TailorBuilt's core niche.
• GTL (Global Tel*Link): GTL provides Jail Management, inmate communications, and corrections technology to county and private correctional facilities — directly overlapping with TailorBuilt's JMS product line, including inmate property, commissary, and VINE integration features.
• Hexagon Safety, Infrastructure & Geospatial: Hexagon's HxGN OnCall suite provides CAD, RMS, and analytics for dispatch and law enforcement, with deep ESRI integration similar to TailorBuilt's. Competes for the same public safety modernization contracts at mid-sized and large agencies.

Emerging players

• Mark43: Mark43 delivers a cloud-native, API-first RMS, CAD, and analytics platform to law enforcement agencies. While newer and venture-backed, it increasingly competes with established suite vendors like TailorBuilt on cloud architecture and modern UX.
• Axon: Axon (formerly TASER International) has expanded from body cameras and weapons into Records Management and Digital Evidence through acquisitions (e.g., WatchGuard, NICE Justice). It is encroaching on TailorBuilt's RMS space with a broader public safety platform story.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tailorbuilt-solutions-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TailorBuilt Solutions, LLC