Telikom Limited

What Telikom Limited does

Telikom Limited is a 100% Papua New Guinean-owned state-owned telecommunications carrier, founded in 1960 and headquartered in Port Moresby under the government holding company Kumul Consolidated Holdings (KCH). It operates a fully digital network spanning 4G LTE mobile, ADSL2+/GPON fixed broadband, MPLS backbone, IP VPN, and VSAT satellite connectivity, supporting a comprehensive product portfolio across personal (mobile data/combo plans, international calling, roaming, fixed voice, Telikom TV IPTV, Home Entertainment triple-play) and business (Co-Location, MPLS, SIP Trunk, Mitel MiVoice Business/MX-ONE, MiCollab, ISDN, Web & Hosting) segments.

The company's go-to-market combines an extensive physical distribution network — 19+ company-owned retail stores, 100+ resellers, 70+ SIM care agents, 7 authorized distributors, and container kiosks at universities — with digital self-service via USSD (*777#, *888#, *321#), an online Self Care portal, social media, and event sponsorships. Revenue is generated predominantly through mass-market prepaid subscription mobile and broadband plans at price points starting from K3, hardware sales of RED-X branded and OEM devices (Samsung, Alcatel), enterprise managed services, and ancillary streams including lotto ticket reselling and international roaming bundles. Multiple 2023 strategic partnerships (Lynk Global satellite direct-to-phone, Av-Comm, SkyTel, Amboya Cloud PABX, Bankai Group, Kacific VSAT) and PIP-funded infrastructure projects (Mt. Kegum tower restoration) underscore an active modernization and rural-coverage agenda aligned with its 2022–2025 Corporate Plan.

Name

Telikom Limited

Legal name

Telikom Limited

Website

https://www.telikom.com.pg

Company type

Private

Operating status

Operating

Short description

Telikom Limited is a 100% Papua New Guinean state-owned telecommunications company providing 4G LTE mobile, fixed broadband, IPTV, enterprise connectivity, and satellite services to consumer and business customers across PNG.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), All Other Telecommunications (5178)

SIC

Telephone Communications (No Radiotelephone) (4813), Radiotelephone Communications (4812), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Consumer Mobile Network Operators (Retail MNOs) (HDAIAAAA)

akta.pro secondary industries

Enterprise & B2B Mobile Network Operators (HDAIAAAB), Fixed Wireless Access (FWA) Mobile Operators (HDAIAAAG), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

Keywords

• Mobile telecommunications
• Fixed broadband internet
• Enterprise network services
• IPTV television
• Mobile data plans

Headquarters

HQ city

Port Moresby

HQ country

Papua New Guinea

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Mobile Services: Mobile voice, data, SMS, and roaming services for prepaid and postpaid customers. Includes mobile combo plans (MOA Plus Packs), data plans (Gutpela Mobile Data), and international call plans.
2. Fixed Broadband Services: Fixed broadband internet through ADSL2+ and GPON fiber technology with prepaid unlimited and capped plans. Includes cheap home data and special passes (video, night, student).
3. Home Entertainment Package: Triple-play service combining voice, data, and TV over fixed broadband. Packages range from SMALL (K170) to SUPER (K600) monthly.
4. Device Sales: Sale of mobile devices including Samsung smartphones, RED-X branded phones/tablets, Alcatel devices, and 4G MiFi routers.
5. Fixed Voice Services: Fixed line voice services with post-paid and prepaid options. Call rates include free on-net calls and reduced rates to other networks.
6. Enterprise Services: Business solutions including co-location, IP VPN, MPLS, SIP Trunk, radio fixed wireless metro, ISDN, web hosting, email services, and cloud PABX.
7. Lotto Ticket Reselling: Reselling 321 Lotto tickets through USSD service integration, generating commission from lottery sales.
8. Roaming Services: International roaming bundles for travelers to Australia, New Zealand, Solomon Islands, China, Fiji, Indonesia, Philippines, Singapore, Thailand, UK, and US.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

Telikom Limited is a 100% Papua New Guinean-owned state-owned telecommunications company providing a comprehensive portfolio of mobile (4G LTE voice, data, SMS, roaming) and fixed (ADSL2+/GPON broadband, fixed voice, IPTV) services to personal customers, alongside enterprise-grade connectivity (IP VPN, MPLS, Co-Location, SIP Trunk, VSAT, cloud PABX) and unified communications (Mitel) for business customers across Papua New Guinea and Solomon Islands.

Product overview

Telikom Limited is a 100% Papua New Guinean-owned telecommunications company offering a comprehensive suite of mobile and fixed services. Personal mobile offerings include Gutpela Mobile Data Plans (4G LTE prepaid data), MOA Plus Packs (combo plans with unlimited on-net calls), International Call Plans, and Roaming Bundles. Fixed services encompass Cheap Home Data and U-TOKMoa Plans (prepaid fixed line), Special Home Passes (Video Pass, Night Pass, Student Pass), and the Home Entertainment Package (triple-play combining broadband, voice, and Telikom TV IPTV). Business services include IP VPN and MPLS backbone connectivity, Co-Location, SIP Trunk, Radio FWM, ISDN Lines, Web & Hosting Services, and Fixed Voice Plans. Business telephone systems feature Mitel MiVoice Business and MX-ONE platforms, MiCollab collaboration tools, and Customer Experience Solutions. Satellite connectivity is provided via Telikom VSAT (powered by Kacific). The company retails devices under the RED-X brand (smartphones, tablets, feature phones) alongside Samsung and Alcatel devices, plus 4G MiFi hotspots. Telikom TV provides IPTV over fixed and wireless broadband. All services are supported by the Telikom Self Care online portal.

Differentiator

Problem solved

Functional benefit

Brands

• RED-X: Own brand of mobile devices including smartphones, feature phones, and tablets sold by Telikom
• Wantok eSIM
• Telikom TV

Products and services

• Gutpela Mobile Data Plans Prepaid mobile data plans on 4G LTE network offering mobile broadband connectivity at competitive rates, ranging from 1GB for K3 to 130GB for K150, targeted at individual mobile subscribers.
• MOA Plus Packs Mobile combo plans bundling unlimited on-net calls with off-net minutes, SMS, and data allocations, designed for value-conscious personal mobile users across tiered price points from K3 to K75.
• Cheap Home Data Prepaid fixed broadband plans on ADSL technology offering internet data for residential customers, with plans ranging from 12GB for K15 to 200GB for K150.
• Home Entertainment Package Triple-play service combining fixed broadband, fixed voice, and IPTV (Telikom TV) on ADSL2+ and GPON networks, available in SMALL, MEDIUM, LARGE, ELITE, and SUPER monthly tiers from K170 to K600.
• International Call Plans Prepaid international calling plans providing minutes to multiple countries including Australia, New Zealand, USA, Canada, UK, China, India, Philippines, Singapore and others at rates from K10 for 10 minutes.
• Roaming Bundles International roaming bundles for prepaid subscribers traveling to Australia, New Zealand, Solomon Islands, China, Fiji, Indonesia, Philippines, Singapore, Thailand, UK, and USA with combined voice, SMS, and data allowances.
• U-TOKMoa Plans Prepaid fixed line service allowing residential consumers to manage telephone calls via prepaid account topped up via cards or e-vouchers.
• IP VPN Enterprise-grade virtual private network service providing reliable, scalable, and highly secure connectivity for organizations with branch offices, featuring 99% availability, fully redundant connectivity, and bandwidth up to 900 Mbps with managed network services.
• MPLS Backbone Multi-Protocol Label Switching service providing superior and secured connectivity with quality of service, maximum security, and high availability for enterprise customers. Available in Kokopo, Lae, Goroka, Madang, and Port Moresby with bandwidth up to 900 Mbps.
• Co-Location Wholesale service allowing customers to rent space in Telikom exchanges, towers, or IT equipment rooms for housing servers, rack space, and network equipment with secured environment and connectivity, with meet-me ports.
• Mitel Business Communications Systems Unified communications platforms including MiVoice Business (for SMBs) and MiVoice MX-ONE (for large enterprises supporting over 100,000 users), with voice, video, chat messaging, SMS, web conferencing, and team collaboration tools. Available with CapEx perpetual license or OpEx subscription model.
• SIP Trunk Voice communication session service over IP data networks enabling businesses to use existing data service or IP PABX for voice, combining PABX and MPLS functionality.
• Telikom VSAT Satellite broadband connectivity powered by Kacific, providing remote telecommunications solutions for businesses and communities in areas without terrestrial coverage, delivering both voice and data.
• Radio Fixed Wireless Metro (FWM) Fixed wireless metro solution providing primary or backup IP radio service for point-to-point or point-to-multipoint WAN connectivity for businesses with bandwidth up to 250 Mbps, using Radwin 5000/2000 technology.
• ISDN Lines Integrated Services Digital Network service providing digital lines for voice, fax, and data at speeds from 64 Kbps to 2 Mbps, available in increments of 30 digital lines per Primary Rate for enterprise customers.
• Web & Hosting Services (Telinet) Email hosting, web hosting, and Veeam backup services for VMs, servers, workstations, and NAS devices, offered as managed services for businesses.
• Closed User Group (CUG) / Prepaid User Group (PUG) Mobile business plans providing unlimited calls and SMS within an organization, with free resource minutes and SMS allowances for on-net and cross-network communication for business mobile users.
• Business Mobile Roaming International roaming service for business mobile users covering over 80 countries with rates for calling back to PNG, calling within visited countries, and data roaming per MB.
• Fixed Voice Plans Fixed line voice service with residential and business post-paid and prepaid options, featuring free calls to Telikom network and reduced rates to other mobile operators.
• Telikom TV (IPTV) Internet Protocol Television service delivered over fixed broadband (ADSL2+/GPON) and fixed wireless broadband (4G) via Android Set-Top Box, offering local and international TV channels including EMTV, NBC, ABC, CNN, Netflix access, and other Android features.
• RED-X Brand Devices

Quantifiable outcome

• Mt. Kegum tower restoration connected 1.674 million people across 6 provinces
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• 321 LottominorChannel Partner/ Reseller/ Distributor · 11 September 2024Reselling lottery tickets through USSD service. Telikom approved by National Gaming Control Board (NGCB) as official lottery agent. Customers can dial *321# to purchase Wantok Jackpot (K500,000) and Paradise daily draw (K100,000) tickets.
• Department of National Planning & Monitoring (DNPM)coreStrategic or Co-development Partner · 1 January 2024Public Investment Program (PIP) funding for K7 million infrastructure projects including Mt. Kegum tower restoration (K3.83M) and monopole/rooftop tower installations in Port Moresby.
• Lynk GlobalcoreTechnology or Integration · 21 December 2023Partnership to deliver satellite direct-to-phone service across PNG, first for the country. Lynk's patented technology enables mobile coverage in areas without tower infrastructure. Initial launch of non-continuous SMS service, expanding to voice calling and mobile broadband. Provides network resiliency during outages from natural disasters.
• Av-CommcoreTechnology or Integration · 9 November 2023MOU for satellite communications innovation addressing Pacific Region needs. Av-Comm has delivered $10 million worth of contracts with Telikom. Solutions provide resilience when fiber optic networks fail, improving access to healthcare, education, and digital economy.
• KacificcoreTechnology or Integration · 21 June 2023VSAT services powered by Kacific for remote telecommunications solutions. Shared booth at Industrial and Mining Exhibition demonstrating partnership for reliable affordable internet in remote areas.
• Bankai GroupcoreTechnology or Integration · 31 May 2023MoU for voice and data connectivity, cloud services, roaming, and managed services. Partnership aims to improve inbound/outbound call fraud prevention, roaming services, and SMS services. Focus on improving connectivity for PNG migrants abroad.
• SkyTelcoreChannel Partner/ Reseller/ Distributor · 30 May 2023Exclusive reseller agreement for satellite services. Addresses connectivity gaps for off-grid customers in remote areas. Provides reliable broadband for connecting remote branch offices. Services include VPN, VOIP, IPTV, and online hosting. 24-month agreement subject to review.
• Nasfund and Nambawan SuperminorGTM or Marketing Partner · 15 March 2023Official Communications Partner and Silver Sponsor for Pacific Islands Investment Forum. Provided IDD plans, free SIM cards, Wi-Fi, and data plans for delegates. First organization to sponsor the event.
• Amboya InvestmentscoreTechnology or Integration · 1 January 2023Strategic partnership for exclusive Cloud PABX system in PNG and Solomon Islands. Hosted PABX enables mobile phone-based office communications without capital equipment costs. Partnership extended to Bmobile Solomon Islands subsidiary.
• NCSLminorStrategic or Co-development Partner · 1 January 2023Partnership to expand coverage into rural areas without Telikom presence. USSD code *628# for balance checks and withdrawal applications. Strategically important for reaching underserved members.

Scale indicators9 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• Telstra Corporation: Telstra is Australia's largest telecom with mobile, fixed broadband, IPTV (Foxtel/aggregator roles), and enterprise services. As a regional broad incumbent with overlapping capabilities and roaming partnership relevance, it provides scale and product benchmarks relevant to Telikom's enterprise and international ambitions.
• Optus: Optus is a major Australian mobile and fixed network operator with enterprise, wholesale, and satellite service lines. As a broader regional incumbent overlapping with Telikom across mobile, broadband, and enterprise, it serves as a reference for capability and partnership benchmarks in the Pacific region.

Emerging players

• Kacific Broadband Satellites: Kacific is a satellite broadband operator that supplies Telikom's VSAT service ('Telikom VSAT — powered by Kacific'). As a partner and adjacent provider, Kacific represents the technology supplier and an emerging satellite player whose roadmap (and any direct-to-consumer pivot) could reshape Telikom's rural connectivity economics.

Others

• Mitel Networks: Mitel is the unified communications vendor whose MiVoice Business, MiVoice MX-ONE, and MiCollab platforms Telikom resells to enterprise customers. As the technology partner behind Telikom's enterprise voice/collaboration business, Mitel is an ecosystem participant whose product roadmap directly shapes Telikom's enterprise offering.
• Bankai Group: Bankai Group is a US-based telecom solutions provider that signed an MoU with Telikom for voice, data, cloud, roaming, and managed services, with a focus on fraud management and PNG diaspora connectivity. As a partner and ecosystem enabler, it shapes Telikom's international connectivity and managed service capabilities.

Direct peers

• Amalgamated Telecom Holdings (ATH): ATH is a Fiji-headquartered telecom group operating mobile, fixed broadband, and enterprise services across multiple Pacific Island nations (Fiji, Vanuatu, Samoa, Cook Islands, Kiribati). Multi-country Pacific telecom holding with government-linked ownership parallels Telikom's regional ambitions via Bmobile Solomon Islands.
• Digicel PNG: Digicel is Telikom's primary direct competitor in PNG, operating a competing mobile network (2G/3G/4G) and consumer broadband across the same geography. Both serve personal prepaid/postpaid mobile and home broadband customers, making them the closest like-for-like rival for share of wallet in the PNG market.
• Tonga Communications Corporation: Tonga Communications Corporation is the state-owned incumbent telecom in Tonga offering mobile, fixed line, and broadband. Small Pacific Island SOE telco with similar service portfolio, government ownership, and infrastructure constraints — a useful comparator for unit economics at small Pacific SOE scale.
• Samoa Tel (BlueSky Samoa): BlueSky (formerly SamoaTel) is the incumbent telecommunications operator in Samoa providing mobile, fixed, broadband, and IPTV. Directly comparable to Telikom as a national Pacific Island carrier with consumer and enterprise offerings and a similar triple-play orientation.
• Vodafone Fiji (Vodafone Fiji Pte Limited): Vodafone Fiji is a national incumbent mobile and fixed-line operator in Fiji, structurally similar to Telikom as a Pacific Island incumbent providing mobile, fixed broadband, enterprise, and IPTV services. Comparable scope (consumer + enterprise + wholesale), regulatory environment, and Pacific geography make it a strong regional analog.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Telikomltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telikom Limited