What Supportpunt does

Supportpunt (legal name: Stichting Supportpunt) is a Dutch non-profit foundation founded in 2008 (operating since ~2012 per its 12.5-year anniversary), headquartered at Horsten 1, 5612 AX Eindhoven inside the Disruptor building on the TU/e campus. It serves foundations and associations (stichtingen and verenigingen) active in welfare, culture, neighborhood, art, and sports within the Eindhoven region, providing three core service pillars: Administratie (financial and membership administration), Bestuursadvies (board and governance advisory), and Communicatie (communications and website support). The organization is led by Director Arjen Buit and operates with a small permanent team of 11–50 professionals.

Its primary product is the 'Mijn Supportpunt' web portal (mijn.supportpunt.nl) — a centralized application built on AFAS software that provides 24/7 document management, financial insights, a meeting module with centralized invitations, branding overview, and access to an exclusive Kennisbank (knowledge base) of FAQs, checklists, and standard forms tailored to nonprofit governance. The portal is provided free of charge to board members of Eindhoven-based foundations and associations. The technology layer is not proprietary IP but a customized AFAS deployment — meaning Supportpunt's defensibility lies in its content, relationships, and steward role rather than in its underlying technology.

The business model is a hybrid of municipal subsidy and subsidized professional services. The Municipality of Eindhoven (Gemeente Eindhoven) is the primary subsidizer, enabling Supportpunt to offer administrative, advisory, and communication services at 'reduced rates' (tegen gereduceerd tarief) to organizations that otherwise lack the budget for market-rate professional services. A network of MVO (Corporate Social Responsibility) partners — including Mazars, Baker Tilly Eindhoven, Haert (Driessen Groep), Lichtstad Advocaten, and Ergon — contribute pro bono expertise through 'socially-responsible business agreements.' Go-to-market is community-led and event-driven, relying on workshops, knowledge meetings on topics such as WBTR, Wet DBA, and budgeting, direct community engagement, and word-of-mouth referrals within the Eindhoven nonprofit ecosystem. The organization has served 100+ client organizations and operates exclusively within the Eindhoven regional market.

Name

Supportpunt

Legal name

Stichting Supportpunt

Website

https://supportpunt.nl

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Supportpunt is a Dutch non-profit foundation (Stichting Supportpunt) based in Eindhoven that provides subsidized administration, governance advisory, and communication services, plus a free online portal, to foundations and associations in the Eindhoven region.

Ownership category

akta.pro rank

Product category

Nonprofit Support Services

NAICS

All Other Business Support Services (561499), Business Service Centers (56143)

SIC

Services-Management Consulting Services (8742), Services-Membership Organizations (8600)

akta.pro primary industry

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

akta.pro secondary industry

Procurement Helpdesk & Stakeholder Support (BPAAAJAD)

Keywords

• Nonprofit administration services
• Board advisory services
• Association governance support
• Subsidized financial administration
• Nonprofit communication consulting

Headquarters

HQ city

Eindhoven

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Portal Subscription: Monthly subscription for portal access. The portal is described as free for board members of foundations and associations in Eindhoven, suggesting subsidized or membership-based pricing.
2. Professional Services: Outsourced administrative, advisory, and communication services provided at reduced/subsidized rates for nonprofits. Includes bookkeeping, annual accounts, VAT returns, financial advice, and website development.
3. Subsidy-funded Operations: Supportpunt receives subsidies from municipality of Eindhoven, enabling them to offer services at reduced rates for nonprofits.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Supportpunt provides subsidized administrative, governance advisory, and communication services to foundations (stichtingen) and associations (verenigingen) in Eindhoven. Its core deliverable combines a free web-based Portal (Mijn Supportpunt, built on AFAS) for document management, board meetings, and a knowledge base, with three fee-based service pillars: Administratie (bookkeeping, annual accounts, VAT/subsidy support), Bestuursadvies (board structuring, legal/governance advice), and Communicatie (communication materials and strategy).

Product overview

Supportpunt is a non-profit support organization offering a suite of advisory and administrative services to small-to-medium-sized foundations and associations in Eindhoven, active in welfare, culture, neighborhood, art, and sports. Its primary product is the 'Mijn Supportpunt' web portal — a centralized online platform providing document management, financial reporting, a meeting module, and access to an exclusive knowledge base — combined with three core service pillars: Administratie (financial and membership administration), Bestuursadvies (board advisory), and Communicatie (communication support). Additional offerings include Bijeenkomsten & Workshops (knowledge events on governance topics) and a Kennisbank of practical resources. The Portal is provided free of charge 24/7 to eligible organizations in Eindhoven, with AFAS serving as the underlying infrastructure provider.

Differentiator

Problem solved

Functional benefit

Products and services

• Mijn Supportpunt Portal Fully online web application for active board members of Eindhoven-based foundations and associations, providing centralized document management, financial reporting, a meeting module with document viewing and centralized invitations, branding overview, and 24/7 access to an exclusive knowledge base with practical information, checklists, and standard forms.
• Administratie (Administration Services) Financial and membership administration services for foundations and associations, providing (financial) insight at desired moments and consulting on organizational and administrative questions, delivered at subsidized rates by Supportpunt's in-house team.
• Bestuursadvies (Board Advisory Services) Advisory services covering team structuring for non-profit organizations and exploration of legal and governance issues, helping boards identify the best next steps for organizational and legal challenges.
• Communicatie (Communication Services) Communication consulting and development of communication materials (including websites, brochures, newsletters, and training materials) tailored to the goals of foundations and associations.
• Bijeenkomsten & Workshops (Events & Workshops) Knowledge-sharing sessions and workshops on current governance topics (budgeting, WBTR, Wet DBA, portal usage) organized throughout the year for nonprofit boards in Eindhoven.

Quantifiable outcome

• ETV Volley grew from 500 to 740 members after modernization supported by Supportpunt
• +1 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Haert (Driessen Groep)coreStrategic or Co-development Partner · 1 January 2024Haert, part of Driessen Groep, is an MVO (Corporate Social Responsibility) partner of Supportpunt. They support organizations with external hiring matters, particularly regarding legal aspects and risks of working with freelancers and zzp'ers. Haert provides expert knowledge on Wet DBA compliance and schijnzelfstandigheid (bogus self-employment) issues. Caspar Otten, business lawyer at Haert, conducts information sessions for Supportpunt clients.
• Baker Tilly EindhovencoreStrategic or Co-development Partner · 1 January 2024Eric van Gerwen, former partner accountant at Baker Tilly Eindhoven, co-organizes interactive knowledge sessions on budgeting with Supportpunt. Baker Tilly provides expertise for these educational events on financial management for nonprofits.
• MazarsminorOthers · 1 January 2024Mazars is one of the business partners in Supportpunt's network of companies willing to contribute (free of charge) to advisory or execution work for Eindhoven nonprofits through 'maatschappelijk-betrokken-ondernemers-overeenkomsten' (socially-responsible business agreements).
• IME kantoorinrichtingminorOthers · 1 January 2024Office furnishing company in Supportpunt's network of partners contributing through socially-responsible business agreements.
• RSWminorOthers · 1 January 2024Business partner in Supportpunt's network contributing advisory services through socially-responsible business agreements.
• Lichtstad AdvocatenminorOthers · 1 January 2024Law firm in Supportpunt's partner network contributing legal advisory services through socially-responsible business agreements.
• ErgonminorOthers · 1 January 2024Business partner in Supportpunt's network providing advisory services through socially-responsible business agreements.
• Koenders AdviesminorOthers · 1 January 2024Advisory firm partner contributing through socially-responsible business agreements with Supportpunt.
• AFAScoreTechnology or Integration · 1 January 2024AFAS is the technology provider for Supportpunt's portal system (mijn.supportpunt.nl). Supportpunt is dependent on AFAS for the availability of their online services. AFAS handles maintenance of the portal application.
• Driessen GroepcoreStrategic or Co-development Partner · 1 January 2024Parent organization of Haert, a key MVO partner that provides expertise on freelancer and zzp worker regulations for Supportpunt's nonprofit clients.
• Gemeente Eindhoven (Municipality of Eindhoven)coreOthers · 1 January 2024Primary subsidizer of Supportpunt's operations, enabling subsidized service rates for Eindhoven nonprofits. Supportpunt also helps clients navigate municipal subsidy applications and requirements.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Others

• AFAS Software: Dutch enterprise software company that provides the underlying technology platform for Supportpunt's portal (mijn.supportpunt.nl). Listed as a peer because of the strategic technology partnership and overlapping customer base of Dutch nonprofits, though AFAS is a vendor rather than a direct competitor.

Broad incumbents

• NCVO (National Council for Voluntary Organisations): UK membership organization for voluntary and nonprofit sector, providing advice, research, and support services to charities. International comparable to Supportpunt as both serve nonprofit organizations with advisory, governance, and capacity-building offerings, though NCVO operates at a national scale.
• Stichting DOEN: Dutch foundation supporting social enterprises and innovators with funding, expertise, and partnership programs. Comparable to Supportpunt as both serve mission-driven organizations with a combination of financial support and capacity-building services, though DOEN operates at a broader national scale.
• Goede Doelen Nederland: Dutch trade association for charitable organizations, representing the interests of major charities and providing collective services including governance support. Comparable to Supportpunt as it serves the same general nonprofit organizational base with governance and regulatory guidance.
• VFI (Vereniging van Fondsen in Nederland): Dutch trade association for foundations and funds, providing collective services, advocacy, and knowledge sharing. Comparable to Supportpunt as it serves overlapping organizational types (foundations) and addresses governance, administration, and capacity-building needs for the same target market.

Direct peers

• Movisie: Dutch knowledge institute for the social domain, providing research, advice, and training to social organizations. Comparable to Supportpunt as both provide advisory and knowledge-sharing services to welfare, community, and social organizations nationally.
• LSA Bewoners: Dutch organization supporting community and resident-led initiatives with advice, training, and capacity-building. Comparable to Supportpunt as both serve small community-based organizations with administrative and advisory support, operating with a similar nonprofit support model.
• Sociaal Werk Nederland: Dutch trade association for social work organizations, providing advocacy, knowledge, and member services to nonprofits in the social domain. Comparable to Supportpunt as both serve small-to-medium nonprofits with advisory, knowledge-sharing, and capacity-building offerings.
• Divosa: Dutch association for managers in the social domain, providing expertise, knowledge sharing, and advocacy for social organizations. Comparable to Supportpunt as it delivers advisory and support services to nonprofit leaders in the welfare and social sector — a key vertical of Supportpunt's customer base.
• Cultuur+Ondernemen: Dutch foundation providing funding, advice, and capacity-building support to cultural organizations in the Netherlands. Directly comparable to Supportpunt as a nonprofit support organization that serves a specific vertical with administrative, advisory, and communication services similar to Supportpunt's three pillars.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/supportpunt-eindhoven

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Supportpunt