IMGS INTERNATIONAL INC.

What IMGS INTERNATIONAL INC. does

International Medical Group, Inc. (IMG) is a privately held specialty insurance group founded in 1989 and headquartered in Indianapolis, Indiana, with European operations based in Cardiff, UK. The company designs and distributes international health, travel, and travel medical insurance products under multiple sub-brands — including iTravelInsured, Patriot, Global Medical / Global Prima, GlobeHopper, WorldStudy, and Flying Colours — serving individuals, expatriates, students, missionaries, aviation and maritime professionals, corporations, and government and non-profit organizations across global markets. The platform is built around a proprietary International Provider Access (IPA) database of 45,000+ physicians and facilities, a contracted US PPO network, secure messaging infrastructure for confidential submissions, and the MyIMG member portal for policy administration and claims tracking.

IMG generates revenue primarily through upfront and recurring insurance premiums on per-trip and annually renewable policies, supplemented by managed enterprise services including medical and travel assistance, security assistance, global workers' compensation case management, and insurance administrative services for carriers. The company operates a multi-channel go-to-market: direct self-serve online purchase on imglobal.com, a contracted independent producer and broker network with a dedicated portal, enterprise field sales targeting institutional buyers, and travel retail partnerships. Underwriting capacity is provided through carrier partners including SiriusPoint America Insurance Company (rated A- Excellent by AM Best in 2023) and United States Fire Insurance Company, while emergency evacuation is delivered through a Global Rescue partnership and telehealth through Teladoc. The corporate structure includes six wholly-owned operating subsidiaries spanning the US, UK, Europe, and Canada, supporting 18-language in-house service and a 35-year track record serving more than one million customers.

Name

IMGS INTERNATIONAL INC.

Legal name

International Medical Group, Inc.

Website

https://imglobal.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

501–1,000 employees

Short description

IMG is a privately held specialty insurer, founded 1989 and headquartered in Indianapolis, that designs and distributes international travel, travel medical, and expatriate health insurance products and enterprise assistance services to travelers, expatriates, students, and organizations across global markets.

Ownership category

akta.pro rank

Product category

International Health & Travel Insurance

NAICS

Direct Life, Health, and Medical Insurance Carriers (52411), Direct Health and Medical Insurance Carriers (524114), Insurance Agencies and Brokerages (524210), Other Insurance Related Activities (52429)

SIC

Accident & Health Insurance (6321), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

International/Expatriate Individual Health Insurance (FSAIAEAH)

akta.pro secondary industries

Travel Medical Insurance (Individual) (FSAIAEAI), International / Expatriate Group Health Plans (FSAIAFAJ), Underwriting, Pricing & Policy Administration (PAS) for Travel Insurance (THALALAK), Emergency Assistance & Case Management (Medical, Security, Evacuation) (THALALAG)

Keywords

• International health insurance
• Travel medical insurance
• Travel insurance plans
• Expatriate health coverage
• Global medical insurance

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Travel Insurance Premiums: Insurance coverage for trip cancellation, interruption, delays, and related travel protections. Premiums are paid upfront for coverage periods.
2. Travel Medical Insurance Premiums: Temporary coverage during travels for accidents, sicknesses, and emergency evacuations when visiting or traveling outside home country.
3. International Health Insurance Premiums: Annually renewable private medical coverage for expats and global citizens living or working internationally.
4. Enterprise Services: Medical and travel assistance services, security assistance, global workers compensation case management, and insurance administrative services provided to corporations and organizations.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

IMG designs, markets, and administers international health insurance, travel medical insurance, and travel insurance products for individuals, expatriates, students, aviation professionals, and maritime workers. The company also delivers enterprise services including medical and travel assistance, security assistance, global workers' compensation case management, and insurance administrative services to corporations, governments, and non-profits with cross-border exposure.

Product overview

IMG (International Medical Group) operates as a multi-product insurance platform offering three core product lines: Travel Insurance (iTravelInsured plans), Travel Medical Insurance (Patriot plans), and International Health Insurance (Global Medical/Prima plans). The company also offers specialized products including GlobeHopper short-term insurance, WorldStudy student insurance, and Flying Colours insurance for aviation professionals. Enterprise services include Medical & Travel Assistance, Security Assistance, Global Workers' Compensation Case Management, and Insurance Administrative Services. Member-facing digital tools include the MyIMG online portal for claims management and policy access, and Secure Messaging Center for encrypted communications. The product portfolio is designed to serve travelers, expats, students, pilots/cabin crew, employers, and insurance companies across global markets.

Differentiator

Problem solved

Functional benefit

Brands

• iTravelInsured: Travel insurance product line including iTravelInsured Choice, iTravelInsured SE, iTravelInsured LX, iTravelInsured Travel Lite, and iTravelInsured Travel GT plans.
• Patriot
• Global Medical
• Flying Colours
• GlobeHopper
• WorldStudy
• Global Prima Medical Insurance
• Global Rescue
• Akeso Care Management

Products and services

• iTravelInsured Travel Insurance
• Patriot Travel Medical Insurance
• Global Medical Insurance
• GlobeHopper Short-Term Insurance
• WorldStudy Student Insurance
• Global Prima Medical Insurance
• Expat Health Insurance
• Flying Colours Insurance
• Global Rescue Membership
• Medical & Travel Assistance (Enterprise)
• Security Assistance (Enterprise)
• Global Workers' Compensation Case Management
• Insurance Administrative Services

Quantifiable outcome

• 4.6/5 star Trustpilot rating based on over 12,000 reviews
• +3 more outcomes

Named customers6 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, major, secondary, subsidiary and minor.

• SiriusPoint America Insurance CompanycoreOthersPrimary insurance carrier providing underwriter services for iTravelInsured Lite, SE, LX, GT plans and all iTravelInsured Choice and Essential plans. Rated A- (Excellent) by AM Best 2023. Coverages include travel insurance underwritten under form series SA-ITI-19-1000 et. al.
• United States Fire Insurance CompanycoreOthersInsurance carrier providing underwriter services for some iTravelInsured Lite, SE, LX and GT plans. Principal office located in Morristown, New Jersey. Coverages include travel insurance underwritten under form series T7000 et. Al., T210 et. al. and TP-401 et. al.
• Global RescuemajorStrategic or Co-development PartnerPartnership providing global rescue membership and emergency evacuation services to IMG customers. Includes rescue services, emergency evacuation, and 24/7 emergency assistance.
• TeladocsecondaryTechnology or IntegrationTelehealth services provider integrated into select iTravelInsured plans (Choice, Travel SE, and Travel LX). Provides virtual medical consultations for members.
• International Medical AdministratorssubsidiaryOthersSubsidiary company within the IMG corporate family.
• IMG Canada Insurance Services Ltd.subsidiaryOthersCanadian subsidiary company within the IMG corporate family.
• iTravelInsured, Inc.subsidiaryOthersSubsidiary company marketing travel insurance products under the iTravelInsured brand.
• Akeso Care Management, Inc.subsidiaryOthersSubsidiary company providing care management services. Also known as AkesoCare Management.
• International Medical Group LimitedsubsidiaryOthersUK-based subsidiary entity operating under IMG Limited privacy policies.
• IMG Europe ABsubsidiaryOthersEuropean subsidiary operating in compliance with IMG Limited and IMG Europe AB privacy policies.
• VeraSafeminorOthersThird-party dispute resolution provider for EU-U.S. Data Privacy Framework complaints. Provides free recourse mechanism for data privacy disputes.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• World Nomads: Specialty travel insurance provider focused on independent and adventure travelers, selling online-direct with global coverage. Closely comparable to IMG's iTravelInsured line on product, customer, and PLG distribution model.
• GeoBlue: International travel medical and health insurance for expatriates, students, and globally mobile individuals, affiliated with Blue Cross Blue Shield. Directly comparable to IMG's Patriot, Global Medical, and WorldStudy product lines.
• Now Health International: International health insurance provider for individuals, families, and SMEs with a digital-first platform. Compares closely to IMG's Global Medical product line on customer segments and digital distribution model.
• Seven Corners: Specialty travel health insurance and assistance provider for travelers, expats, students, and corporations. Mirrors IMG's combination of travel insurance, travel medical, and international health plus 24/7 assistance.

Emerging players

• International SOS: Worldwide medical and security assistance, evacuation, and corporate duty-of-care services. Compares to IMG's enterprise services layer (Medical & Travel Assistance, Security Assistance, Global Workers' Compensation) rather than IMG's insurance carrier role.

Broad incumbents

• Cigna Global Health: International health insurance arm of Cigna, serving globally mobile individuals and employees of multinationals. Comparable to IMG's Global Medical product line and enterprise expat offerings, but with broader parent capabilities.
• AXA Global Healthcare: International health insurance provider serving individuals, SMEs, and corporate clients across multiple geographies. Comparable to IMG's expatriate health insurance and enterprise products, with a larger multinational insurance parent.
• AIG Travel: Travel insurance underwriter and assistance provider owned by AIG, serving consumers and corporate clients. Overlaps IMG in travel insurance and corporate travel assistance, but offers broader insurance and embedded distribution.
• Allianz Travel: Global travel insurance provider under the Allianz umbrella, with strong direct-to-consumer and embedded travel distribution. Overlaps IMG's iTravelInsured core but operates as a larger incumbent with broader travel insurance portfolio.
• Bupa Global: International health insurance for individuals and corporates, particularly expats and globally mobile employees. Comparable to IMG's Global Medical and enterprise offerings, with a much larger global parent (Bupa).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/international-medical-group

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IMGS INTERNATIONAL INC.