Royal Appliance Parts & Service, Inc.

What Royal Appliance Parts & Service, Inc. does

Royal Appliance Parts & Service, Inc. is a privately held, family-owned residential appliance repair company founded in 1997 and headquartered at 4021 Spring Cypress Rd, Spring, Texas. The company provides on-site repair, preventive maintenance, cleaning, and OEM parts for major household appliances — refrigerators, ice machines, ovens/ranges, microwaves, dishwashers, garbage disposals, washers, dryers, and window AC units — and offers brand-specific service tracks for GE, Kenmore, Maytag, and Whirlpool products. Service is delivered by factory-trained technicians in fully-stocked service vehicles, supported by a parts department for DIY customers and a dealer network (Norwest, Factory Builders, Tri-Supply, Sara Appliances) for parts distribution.

The business generates revenue through three streams: (1) professional repair services billed via a $134 trip-and-diagnostic fee plus labor and parts charges (effective January 8, 2026, with a 3% credit-card convenience fee); (2) OEM parts sales through a walk-in counter and online ordering system; and (3) referral commissions from the Asurion Home Appliance Warranty subscription ($29.99/month). The company also offers 0% financing through First Financial Bank for repairs over $500 to reduce customer price resistance on larger jobs. Customers schedule service via phone or online contact form, with technicians arriving in a firm three-hour window.

Royal Appliance serves homeowners across the Greater Houston metropolitan area — Spring, Cypress, Tomball, Hockley, Jersey Village, Bellaire, Houston, Conroe, The Woodlands, Kingwood, Magnolia, Willis, and surrounding communities — through two physical service hubs in Spring and Conroe. The company holds membership in the Spring Klein Chamber of Commerce and the United Appliance Servicers Association, was Runner-Up in UASA's 2023 Most Professional Servicer Contest (3-7 technician category), and carries 464 verified 5-star Google reviews. There are no subsidiaries, no disclosed funding rounds, no enterprise customers, and no public listing; the business is independently owned and operated with a stated headcount of 1-10 employees.

Name

Royal Appliance Parts & Service, Inc.

Legal name

Royal Appliance Parts & Service, Inc.

Website

https://royalappliance.cc

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Royal Appliance Parts & Service is a family-owned residential appliance repair and parts company founded in 1997, serving homeowners across the Greater Houston metro from Spring and Conroe, Texas with factory-trained technicians, OEM parts, and Asurion warranty referrals.

Ownership category

akta.pro rank

Product category

Residential Appliance Repair Services

NAICS

Appliance Repair and Maintenance (811412)

SIC

Household Appliances (3630)

akta.pro primary industry

Major Appliance Repair & Service (CRACAJAB)

akta.pro secondary industries

Washer & Dryer Installation & Minor Repair (HSAGANAH), Appliance Parts Replacement (Belts, Hoses, Switches, Heating Elements) (HSAGANAM), Appliance Maintenance, Cleaning & Tune-Ups (Descaling, Filter Changes) (HSAGANAL), Appliance Diagnosis, Troubleshooting & Safety Inspection (HSAGANAO), Appliance Service Plans, Extended Warranties & Maintenance Retail (CRACACAK)

Keywords

• Residential appliance repair
• Home appliance maintenance
• OEM appliance parts
• Factory-trained technicians
• Appliance service calls

Headquarters

HQ city

Spring

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Appliance Repair Services: On-site repair services for residential appliances including refrigerators, ovens, dishwashers, washers, dryers, ice machines, microwaves, garbage disposals, and window AC units. Revenue generated through trip/diagnostic fees plus labor and parts charges.
2. Appliance Parts Sales: Sale of OEM replacement parts directly to consumers for DIY repairs, as well as parts used in professional repair services. Parts include dryer belts, heating elements, lid switches, agitator dog kits, thermal fuses, ice makers, filters, drain pumps, and door switches.
3. Warranty Program Referrals: Referral partnership with Asurion for appliance protection plans. Company promotes Asurion Home Appliance Warranty ($29.99/month) and receives referral commissions when customers sign up.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Royal Appliance Parts & Service operates a residential appliance repair, maintenance, and parts business serving the Greater Houston, Texas area. Factory-trained technicians provide on-site repair for refrigerators, ice machines, ovens, microwaves, dishwashers, garbage disposals, washers, dryers, and window AC units, with brand-specific expertise for GE, Kenmore, Maytag, and Whirlpool. The company also sells OEM replacement parts directly to DIY customers and facilitates an Asurion-branded monthly appliance protection warranty plan.

Product overview

Royal Appliance Parts & Service, Inc. is a full-service appliance repair company offering a comprehensive suite of repair, maintenance, and parts services. The company operates as a service-based business with multiple interconnected offerings: core repair services for major appliance categories (refrigerators, ice machines, ovens/ranges, microwaves, dishwashers, garbage disposals, washers, dryers, and window AC units), supplemented by preventive maintenance and cleaning programs; a dedicated parts department supplying OEM replacement components; on-site service calls with diagnostic visits; and an optional Asurion warranty protection plan. Additionally, the company provides brand-specialized repair tracks for GE, Kenmore, Maytag, and Whirlpool appliances. Services are delivered through factory-trained technicians via fully-stocked service vehicles, with locations in Spring and Conroe, Texas serving the Greater Houston metropolitan area.

Differentiator

Problem solved

Functional benefit

Products and services

• Refrigerator Repair Professional on-site repair services for refrigerators, freezers, and ice makers, addressing issues such as cooling failures, water leaks, compressor problems, and thermostat malfunctions. Targeted at residential homeowners in the Greater Houston area.
• Ice Machine Repair Repair services for ice machines and ice makers, fixing problems including clogged filters, leaks, frozen machines, and lack of ice production. Targeted at residential homeowners.
• Oven & Range Repair Repair services for ovens, ranges, and cooktops, addressing heating issues, uneven cooking, power failures, and burner ignition problems. Targeted at residential homeowners.
• Microwave Repair Repair services for microwaves, diagnosing and fixing issues such as strange noises, smoke production, and improper cooking. Targeted at residential homeowners.
• Dishwasher Repair Repair services for dishwashers, fixing problems including poor cleaning performance, leaks, clogs, and drainage issues. Targeted at residential homeowners.
• Garbage Disposal Repair Repair services for garbage disposals, addressing unusual sounds, foul odors, and frequent reset requirements. Targeted at residential homeowners.
• Washer Repair Repair services for washing machines, fixing issues such as failure to spin, drain problems, leaks, and loud noises. Targeted at residential homeowners.
• Dryer Repair Repair services for clothes dryers, addressing heating failures, excessive noise, long drying times, and drum rotation issues. Targeted at residential homeowners.
• Window AC Repair Repair services for window air conditioning units, addressing ice formation, compressor issues, and failure to start. Targeted at residential homeowners.
• Appliance Maintenance & Cleaning Preventive maintenance and cleaning services including dryer vent cleaning, ice machine cleaning, AC cleaning, and oven/range calibration designed to extend appliance lifespan and improve efficiency. Targeted at residential homeowners.
• Appliance Parts Replacement parts department offering OEM parts including dryer belts, heating elements, lid switches, agitator dog kits, thermal fuses, ice makers, filters, drain pumps, and door switches for various appliance brands. Sold via walk-in at the Spring, TX location and online ordering/shipping.
• Service Calls On-site diagnostic and repair service visits with factory-trained technicians arriving within a firm three-hour time frame, providing upfront repair estimates. Trip and diagnostic fee is $134 plus tax (effective January 8, 2026), with a 3% convenience fee on credit card charges.
• Asurion Appliance Warranty Partnership offering with Asurion providing monthly appliance protection plans covering kitchen and laundry appliances for failures not covered by manufacturer warranties, with $99 deductible per claim. $29.99 per month covers all eligible home appliances under 20 years old.
• GE Appliance Repair Specialized repair services for GE appliances including refrigerators, ovens, dishwashers, washers, and dryers using genuine GE parts. Targeted at residential homeowners with GE-brand appliances.
• Kenmore Appliance Repair Specialized repair services for Kenmore appliances including refrigerators, ovens, dishwashers, washers, and dryers. Targeted at residential homeowners with Kenmore-brand appliances.
• Maytag Appliance Repair Specialized repair services for Maytag appliances including refrigerators, ovens, dishwashers, washers, and dryers. Targeted at residential homeowners with Maytag-brand appliances.
• Whirlpool Appliance Repair Specialized repair services for Whirlpool appliances including refrigerators, ovens, dishwashers, washers, dryers, and vent hoods. Targeted at residential homeowners with Whirlpool-brand appliances.

Quantifiable outcome

• 362+ projects completed, 1530+ happy clients, 3201+ calls handled
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor and core.

• Spring Klein Chamber of CommerceminorOthersBusiness chamber membership providing local business networking and credibility in the Spring, TX community.
• United Appliance Servicers AssociationminorOthersIndustry trade association membership providing professional credentials and network of appliance service professionals.
• AsurioncoreGTM or Marketing PartnerAsurion provides home appliance protection plans ($29.99/month). Royal Appliance promotes Asurion warranty and appears to receive referrals/service requests through this partnership. Asurion is trusted by 300 million worldwide customers.
• Norwest ApplianceminorChannel Partner/ Reseller/ DistributorDealer partner for appliance parts distribution.
• Factory BuildersminorChannel Partner/ Reseller/ DistributorDealer partner for appliance parts distribution.
• Tri-SupplyminorChannel Partner/ Reseller/ DistributorDealer partner for appliance parts distribution.
• Sara AppliancesminorChannel Partner/ Reseller/ DistributorDealer partner for appliance parts distribution.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Sears Home Services: Long-established national appliance repair and home services arm of Sears, providing in-home repair, maintenance, and parts for major appliance brands. Comparable in service breadth and OEM-trained technician model, but with national scale, brand recognition, and broader home services portfolio that Royal lacks.
• Neighborly (Mr. Appliance parent): Franchise platform housing Mr. Appliance and other home-services brands. Comparable as a multi-brand residential services operator with franchised appliance repair at its core; relevant because Royal would likely be compared to Neighborly's appliance brands as either a roll-up target or competitive benchmark.
• ServiceMaster: National home services franchisor covering repair, restoration, cleaning, and maintenance across multiple categories. Comparable as a home-services brand that competes for the same homeowner customer and uses technician-led field service, though ServiceMaster's scale and adjacent categories (restoration, cleaning) extend well beyond appliance repair.

Others

• Asurion: Royal's core warranty referral partner and operator of the Home Appliance Protection Plan referenced on Royal's site. Comparable as a demand-generation and warranty-claims channel for appliance repair, though Asurion is a national product-protection platform rather than a direct repair service competitor.
• Angi (Angie's List): Lead-generation and home-services marketplace connecting homeowners with local appliance repair and home pros. Comparable as a customer acquisition channel for residential appliance repair, but functions as a platform enabling competitors rather than a direct repair service.

Direct peers

• Mr. Appliance: A national franchise appliance repair brand under Neighborly offering in-home service for major household appliances. Directly comparable to Royal in service menu (refrigerators, washers, dryers, ovens, dishwashers) and technician-driven field-service model, though operating at much larger scale via franchising.
• Handyman Connection: Franchise-based provider of home repair and maintenance services including appliance-related handyman work. Comparable in serving local residential customers with field-service technicians for household repair tasks, though broader in scope (general handyman) than Royal's appliance-only focus.

Emerging players

• Puls: Tech-enabled appliance and smart-home repair startup offering same-day in-home service through a mobile platform with upfront pricing. Comparable in service categories and target customer (residential homeowners), but differentiated by digital booking, dynamic pricing, and venture-backed national expansion that Royal cannot match.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Royal Appliance Parts & Service, Inc.