What Wayback does

Wayback Ltd (operating as Wayback Committee) is a registered Australian charity (CFN 11668) founded in 1969 by Dr Stella Dalton AM, the pioneer of methadone treatment in Australia. Headquartered at 65 Marion Street, Harris Park in Western Sydney, the organisation delivers community-based residential drug and alcohol rehabilitation for individuals experiencing addiction to illicit drugs and/or alcohol, including those involved with the criminal justice system. Its core offering is a structured four-phase residential program (Assessment, Initial, Intermediate, Graduation) delivered across 13 fully furnished houses accommodating 44-60 male and female clients, supported by AOD counsellors, welfare officers, pharmacotherapy (methadone/buprenorphine) treatment, and a visiting rehabilitation specialist, all operating on a harm-minimisation model.

The organisation's underlying technology is service-based rather than software-based: there is no proprietary platform, digital app, or AI system disclosed, and the delivery mechanism is in-person residential care integrated with referral pathways from the NSW Drug Court Program, NSW Department of Corrective Services, and partner networks including NADA, ACHS, Family Drug Support, and ADIN. Wayback does not publicly disclose program fees; intake is handled via an online or paper application reviewed by a panel, and client acquisition is driven by referrals, walk-ins, and direct community outreach.

Wayback generates revenue from a mix of charitable donations (tax-deductible in Australia) and government contracts associated with the NSW Drug Court Program and other institutional partners. It is governed by an independent board of directors, holds ACHS accreditation (achieved 2012), and is heavily integrated with the NSW drug treatment and corrections ecosystem, with no parent company, subsidiaries, or institutional investment ownership disclosed.

Name

Wayback

Legal name

Wayback Ltd

Website

https://wayback.org.au

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

1–10 employees

Short description

Wayback is a registered Australian charity founded in 1969 that delivers community-based residential drug and alcohol rehabilitation across 13 houses in Western Sydney, serving up to 60 clients through a structured four-phase program with pharmacotherapy support and harm-minimisation.

Ownership category

akta.pro rank

Product category

Addiction Rehabilitation Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Social Services (8300)

akta.pro primary industry

Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

Keywords

• Drug rehabilitation services
• Alcohol treatment programs
• Residential rehabilitation
• Harm minimization therapy
• Pharmacotherapy treatment

Headquarters

HQ city

Regents Park

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Charitable funding and donations: Wayback Ltd is a registered charity (CFN 11668). Donations are tax-deductible in Australia. Funding is supplemented by government contracts associated with the NSW Drug Court Program and other institutional partnerships.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Wayback is a community-based residential drug and alcohol rehabilitation service that delivers a four-phase structured program (Assessment, Initial, Intermediate, Graduation) based on a harm minimization model with pharmacotherapy (methadone/buprenorphine) support. Clients are accommodated across 13 furnished houses in Western Sydney rather than a single controlled facility, allowing them to address addiction triggers in real-world environments. The service is supplemented by counselling, welfare support, and family involvement throughout the program.

Product overview

Wayback is a charitable Drug and Alcohol Rehabilitation Centre offering community-based residential treatment services since 1969. The organization provides a unified Four-Phase Residential Program incorporating pharmacotherapy (methadone/buprenorphine) based on a harm minimization model, supplemented by drug information resources and an online application system. Clients are accommodated across thirteen houses in Western Sydney with capacity for 44-60 residents. The program structure moves clients through Assessment, Initial, Intermediate, and Graduation phases, with professional counselling, welfare support, and family involvement integrated throughout.

Differentiator

Problem solved

Functional benefit

Products and services

• Four-Phase Residential Program A comprehensive community-based residential drug and alcohol rehabilitation program structured across four phases: Assessment Phase (2-4 weeks), Initial Phase (2 months), Intermediate Phase (4 months), and Graduation Phase (4 months). Based on the harm minimisation model, it includes optional pharmacotherapy support (methadone/buprenorphine) and accommodates up to 44-60 clients in fully furnished community houses across 13 locations in Western Sydney. It targets individuals with drug and/or alcohol addiction, including those involved with the criminal justice system via the NSW Drug Court Program.

Quantifiable outcome

• Clients who complete the program gain tools to cope with addiction and achieve graduation through a structured four-phase competency-based program.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• NADA (Network of Alcohol and Drug Agencies)coreOthersWayback is a member of NADA, the peak body for non-government alcohol and other drug organisations in NSW. NADA provides advocacy, sector development, and support services for its member organisations.
• Australian Council on Healthcare Standards (ACHS)coreOthersWayback is accredited through ACHS, which provides healthcare accreditation services. ACHS accreditation (achieved in 2012) demonstrates Wayback meets established standards of quality and safety in healthcare delivery.
• NSW Drug Court ProgramflagshipStrategic or Co-development PartnerWayback is heavily involved with the NSW Drug Court Program, a government initiative providing an alternative to incarceration for drug-dependent offenders. Wayback provides residential rehabilitation services for Drug Court participants as part of their court-ordered treatment.
• Sydney West Area Health Services (SWAHS)minorOthersSWAHS is a former NSW Health area health service covering Western Sydney. Wayback operates within this geographic area and may have referral and service relationships with area health services.
• NSW Department of Corrective ServicescoreStrategic or Co-development PartnerWayback works with NSW Corrective Services, particularly through the Drug Court program, providing rehabilitation services to offenders whose criminal activity is associated with drug use. The partnership enables diversion from custody into community-based rehabilitation.
• Family Drug Support (FDS)minorOthersFamily Drug Support is a charitable organisation supporting families and friends of drug users. Wayback is affiliated with FDS as part of its referral and support network.
• Australian Drug Information Network (ADIN)minorOthersADIN is a national directory of alcohol and other drug treatment services in Australia. Wayback is listed as a member/partner organisation providing treatment information and referral services.

Scale indicators3 records

Recent moves7 records

Expansion highlights3 records

Direct peers

• WHOS (We Help Ourselves): Long-running Australian charity providing residential therapeutic community drug and alcohol rehabilitation. Directly matches Wayback's residential community-house modality and target population.
• Turning Point: Leading Australian addiction treatment, research and education organisation based in Melbourne. Comparable clinical AOD service delivery and harm-reduction philosophy.
• The Buttery: Australian residential alcohol and other drug rehabilitation service operating therapeutic community programs. Comparable residential rehab focus and charity structure.
• Odyssey House Australia: Residential drug and alcohol rehabilitation provider operating across NSW and other states. Most directly comparable to Wayback given shared therapeutic community model, residential houses, and not-for-profit status.
• Lives Lived Well: Australian not-for-profit delivering residential and outpatient alcohol and drug treatment, including services for people in contact with the criminal justice system. Comparable scope and harm-reduction orientation.
• Lyndon Community: NSW-based not-for-profit offering residential and community drug and alcohol rehabilitation. Closely comparable residential model and government-contracted funding approach.

Broad incumbents

• Mission Australia: Large national charity delivering housing, mental health and alcohol/drug treatment services. Comparable in mission and target populations but offers a much wider service breadth.
• St Vincent's Health Australia: Large not-for-profit health and community services provider with alcohol and drug programs and pharmacotherapy clinics. Comparable harm-reduction clinical services though delivered as part of a broader hospital and community network.
• The Salvation Army Australia: One of Australia's largest welfare providers, with substantial drug and alcohol recovery and housing services nationwide. Overlaps with Wayback's rehab and supported-housing model but as part of a much broader social services portfolio.
• Uniting NSW.ACT: Major NSW/ACT community services organisation running alcohol and drug programs alongside disability, aged care and family services. Broader remit than Wayback but comparable residential AOD capability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/wayback-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wayback