VAC EX DISPATCH LIMITED

What VAC EX DISPATCH LIMITED does

Vac Ex Dispatch Limited operates a digital managed logistics platform for suction (vacuum) excavation equipment hire in the United Kingdom, headquartered in Whitstable, Kent. The platform connects construction contractors, utility companies, and infrastructure project operators with a network of 50+ vetted supplier depots offering 30+ suction excavators, covering 20+ UK cities and regions. Vac Ex Dispatch positions itself as the UK's first managed logistics platform in this category and acts as the Merchant of Record — a single accountable entity handling supplier vetting (insurance, operator certifications, equipment maintenance, and compliance documentation), standardized billing, and end-to-end supply chain management on behalf of the hirer.

The core product is a self-serve digital marketplace accessible via web and mobile, where contractors create accounts, search live equipment availability by date, location, and specifications, and receive instant booking confirmation. Three service tiers are offered: Essential (standard operated hire), Premium (full compliance package with enhanced documentation), and Specialist (high-risk environments including rail, utilities, and confined spaces). Equipment OEMs including RSP (whose ESE E is described as the world's first 100% electric suction excavator), MTS, and Stock are represented in the supplier fleet. Ecosystem partnerships extend the platform into operator training (Allenby Training A78 courses) and repair/maintenance (Vac-Con).

The business model is a transaction-fee marketplace: Vac Ex Dispatch charges a 2% commission on the daily hire charge multiplied by the number of days hired, invoiced to the equipment owner at month-end, with hirers paying suppliers directly through a secure payment gateway. The company is privately held, with no disclosed parent company, funding rounds, or institutional investors in the available data, suggesting a founder-owned or bootstrapped operating model. No revenue, headcount, or founding date figures are publicly disclosed.

Name

VAC EX DISPATCH LIMITED

Legal name

Vac Ex Dispatch Limited

Website

https://vacexdispatch.com

Company type

Private

Operating status

Operating

Short description

Vac Ex Dispatch operates the UK's first managed digital marketplace for suction excavation equipment hire, connecting construction contractors, utility companies, and infrastructure operators with 50+ vetted supplier depots and earning a 2% commission on bookings as Merchant of Record.

Ownership category

akta.pro rank

Headquarters

HQ city

Whitstable

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Operations, Marketing or Sales, Personnel

Revenue model

1. Commission on Bookings: Vac Ex Dispatch charges a commission calculated as 2% of the daily Hire Charge multiplied by the number of days hired (unless otherwise agreed in writing). The commission is invoiced to the Owner at the end of each calendar month. The company facilitates payment processing through a secure payment gateway where hirers pay directly to owners, with Vac Ex Dispatch retaining commission from suppliers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Vac Ex Dispatch Limited operates an online marketplace platform that connects construction contractors and project owners with a national network of over 50 vetted vacuum excavation (suction excavator) equipment suppliers across the UK. The platform enables live availability searches, instant bookings, and operates as the Merchant of Record on transactions, with a 2% commission on each confirmed booking.

Product overview

Vac Ex Dispatch operates as a managed logistics platform for vacuum excavation services in the UK, functioning as the central operating system connecting contractors with a live network of vetted suction excavator suppliers. The core platform offers three service tiers (Essential, Premium, and Specialist) designed to match different project requirements, from standard operated suction excavation to high-risk environment work in rail, utilities, and confined spaces. The platform serves as the Merchant of Record, handling compliance verification, billing standardization, and supply chain management. Additional offerings include an approved repair and maintenance partner network (Vac-Con), professional operator training through Allenby Training (A78 certification), and a trade dashboard for equipment owners to manage their fleet listings and bookings.

Differentiator

Problem solved

Functional benefit

Products and services

• Vac Ex Dispatch Platform Core booking platform aggregating 50+ vetted vacuum excavation equipment suppliers in the UK, providing live availability, transparent pricing, and instant booking for construction and infrastructure contractors.
• Trade Dashboard Proprietary operator-side dashboard for equipment owners and suppliers to manage their fleet availability, receive and accept bookings, track utilisation, and access analytics through the Vac Ex Dispatch marketplace.
• Approved Repair and Maintenance Service Repair and maintenance offering for vacuum excavator equipment owners, facilitated through the Vac Ex Dispatch platform in partnership with Vac-Con, providing access to manufacturer-approved servicing.
• Allenby Training (CSCS A78 Operator Courses) CSCS A78 vacuum excavator operator training and certification courses offered via Vac Ex Dispatch's partnership with Allenby Training, for operators and contractors working with suction excavator equipment.

Quantifiable outcome

• 30+ Suction Excavators available immediately through the platform
• +2 more outcomes

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• KM Plant Hire & Groundworks LtdcoreChannel Partner/ Reseller/ DistributorAward-winning civil engineering contractor based across Wales and the South West of England. Specialises in multi-utility mains installation, repair, and maintenance. Accredited provider with CHAS, Achilles, Construction Line, and UVDB certifications. Listed as a trusted supplier partner on the Vac Ex Dispatch platform offering suction excavation hire services.
• Suction Excavator Hire LimitedcoreChannel Partner/ Reseller/ DistributorConroys Group subsidiary, the first company to bring suction excavators into the UK in 2006. Maintains a substantial fleet including over 15 vacuum excavation trucks. Offers RSP Suction Excavators with soft arm or power arm options, plus Brokk robotic demolition units. Each hire includes trained operators and additional on-site support personnel as required. Located in Portsmouth and Skegness with instant online booking available through Vac Ex Dispatch.
• Allenby TrainingsupportingImplementation/ SI/ Consulting PartnerProfessional operator training provider offering A78 operator courses for vacuum excavation equipment. Provides comprehensive training to ensure safe and efficient equipment operation meeting industry standards and best practices. Partners with Vac Ex Dispatch to offer certified training pathways for operators on the platform.
• Vac-ConsupportingImplementation/ SI/ Consulting PartnerSuction excavator repair and maintenance specialists. Collaborating with Vac Ex Dispatch to provide repair assistance ranging from breakdowns to full refurbishment. Available to support Vac Ex Dispatch network suppliers and customers with equipment maintenance needs.
• RSP (Equipment Manufacturer)supportingTechnology or IntegrationLeading manufacturer of suction excavators. Their equipment including the ESE E (world's first 100% electric suction excavator), ESE 4, ESE 6, and ESE 8 models are available through the Vac Ex Dispatch supplier network.
• MTS (Equipment Manufacturer)supportingTechnology or IntegrationEquipment manufacturer of suction excavators whose machines are available through the Vac Ex Dispatch supplier network.
• Stock (Equipment Manufacturer)supportingTechnology or IntegrationEquipment manufacturer of suction excavators whose machines are available through the Vac Ex Dispatch supplier network.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Hewden: UK-based plant and tool hire company serving construction and infrastructure customers. Compares as a regional traditional rental player in the same UK contractor market.
• Brandon Hire Station: UK tool and equipment hire brand with national branch coverage. Compares as a regional incumbent serving overlapping UK construction and infrastructure contractor customers.

Direct peers

• EquipmentShare: US-based digital marketplace and rental platform for construction equipment — the most direct functional analogue to Vac Ex Dispatch's model of aggregating vetted supplier inventory with instant booking and compliance management.
• Yardlink: UK construction equipment rental marketplace connecting contractors with plant and tool hire suppliers. Directly comparable two-sided marketplace model in the same UK geography.

Broad incumbents

• HSS Hire: UK tool and equipment rental incumbent with national branch network. Competes for the same contractor customers but uses a traditional retail-rental model rather than marketplace aggregation.
• Boels Rental: Leading European equipment rental company with strong UK presence. Comparable customer base in construction and infrastructure but asset-heavy rental model rather than a marketplace platform.
• Speedy Hire: UK's largest equipment rental company with broad plant and tool hire portfolio. Overlaps with Vac Ex Dispatch on UK contractor customers but operates as a traditional asset-heavy incumbent rather than a marketplace.
• Sunbelt Rentals: One of the largest equipment rental companies in North America and the UK. Overlaps with Vac Ex Dispatch on infrastructure contractor customers but operates a traditional rental model.
• United Rentals: The world's largest equipment rental company. Adjacent customer base in industrial and infrastructure construction but with a fundamentally different asset-heavy operating model.

Emerging players

• Dozr: North American online marketplace for heavy construction equipment rental. Functionally analogous marketplace model to Vac Ex Dispatch but focused on excavators and broader heavy equipment in the US/Canada.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/vacexdispatch
• Facebookfacebook.com/vacexdispatch
• LinkedInlinkedin.com/company/vacexdispatch

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VAC EX DISPATCH LIMITED