UMZ SYSTEMS LIMITED

What UMZ SYSTEMS LIMITED does

UMZ Systems Limited is a privately held UK IT services provider headquartered at 154-160 Fleet Street, London, serving small and medium-sized businesses across London and the Home Counties. The company operates as a "one-stop" IT solution provider, offering four integrated service pillars: IT Consultancy (technical audits, strategy development, and gap analysis), Managed IT (infrastructure monitoring, SLAs, and contract-based or pay-as-you-go support), Cloud Services (hosted desktops, hosted servers, hosted email, and hosted backups), and Business Continuity (data centre hosting and disaster recovery).

The underlying technology stack is built on enterprise-grade but commodity platforms: Microsoft Remote Desktop Services powers hosted virtual desktops, Microsoft IIS 7 supports web hosting, Microsoft Exchange provides hosted email, Symantec Backup Exec handles self-hosted disaster recovery, and Sophos and Websense deliver security layers. Physical infrastructure is hosted at Telstra's Docklands data centre in London, providing CCTV, access control, backup generators, and redundant power and cooling. The company delivers remote support via TeamViewer and offers on-site visits to central London offices within 30 minutes.

Commercially, UMZ generates revenue through recurring monthly managed services contracts with tailored SLAs, usage-based pay-as-you-go support for smaller clients without contractual obligations, and project-based IT consultancy fees. The company employs 1-10 people, has no disclosed funding rounds or institutional investors, and discloses no named customer accounts or revenue figures. The business model is consistent with a boutique regional MSP rather than a venture-backed technology platform, with competitive positioning built on localized service density, 20+ years of claimed technical experience, and end-to-end project ownership by named technical staff.

Name

UMZ SYSTEMS LIMITED

Legal name

UMZ SYSTEMS LIMITED

Website

https://umzsystems.co.uk

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

UMZ Systems Limited is a privately held London-based IT services provider offering IT consultancy, managed IT support, cloud hosting, and business continuity services to small and medium-sized businesses across London and the Home Counties.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

Keywords

• Managed IT services
• IT consultancy
• Cloud hosting
• Business continuity
• Disaster recovery

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations

Revenue model

1. Managed IT Services: Ongoing managed IT and infrastructure management services with contract-based support including rolling monthly contracts, tailored SLAs, and hours. Provides infrastructure management, service management, and hosted email services.
2. Pay As You Go IT Support: On-demand IT support services for smaller companies with no contractual obligations. Clients pay only for service used.
3. Business Continuity Services: Backup management, data centre hosting, and disaster recovery solutions including hosted and self-hosted options.
4. Cloud Services: Hosted desktop, hosted servers (website, CRM), hosted email, and hosted backups delivered from secure data centre.
5. IT Consultancy: Technical IT audits, strategy development, gap analysis, and implementation services for IT projects including office moves and system upgrades.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels1 record

Core offering

UMZ Systems provides integrated IT services for small to medium sized businesses, organised around four pillars: IT Consultancy (strategy, technical audits, gap analysis and implementation), Managed IT (infrastructure management, support contracts with SLAs), Cloud Services (hosted desktops, hosted servers, hosted Exchange email and hosted backups), and Business Continuity (backup management, data centre hosting and disaster recovery). Services are delivered through contract-based rolling monthly support with tailored SLAs, pay-as-you-go IT support, and hosted cloud infrastructure at the Telstra data centre in London Docklands.

Product overview

UMZ SYSTEMS LIMITED offers an integrated suite of IT services for small to medium sized businesses, consisting of four core service pillars: IT Consultancy (strategy, planning, technical audits, and implementation), Managed IT (infrastructure management, service management, and support contracts), Cloud Services (hosted desktops, hosted servers, hosted backups), and Business Continuity (backup management, data centre hosting, disaster recovery). These services work together as a unified offering, with the cloud infrastructure providing the foundation for hosted desktops and disaster recovery capabilities, while consultancy and managed IT services tie everything together for clients seeking end-to-end IT solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Consultancy Consulting service that translates business requirements into IT strategy, including technical audits, gap analysis, IT strategy development, and implementation planning with dedicated technical architects. Targeted at small to medium sized businesses.
• Managed IT Comprehensive IT infrastructure and service management for businesses, including infrastructure monitoring, 24/7 SLAs, contract-based or pay-as-you-go support, and hosted email exchange services. Designed for SMBs that lack large internal IT departments.
• Cloud Services Cloud-based services bundle including hosted virtual desktops via Microsoft Remote Desktop Services, hosted servers (web, CRM, hosted Exchange email), and hosted scheduled backups delivered from a secure data centre.
• Business Continuity Business continuity and disaster recovery services including backup management, data centre hosting at Telstra London Docklands, Remote Desktop Services for immediate DR access, and self-hosted Symantec Backup Exec for full system restoration.

Quantifiable outcome

• 100% success rate in delivering new projects and systems to budget and timetable
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• TelstracoreTechnology or IntegrationTelstra provides highly secure and resilient data centre facilities in London's Docklands where UMZ hosts client services. The facility includes CCTV, security guards, access control, intrusion detection, reliable high speed connectivity, diverse power with backup diesel generators, and optimum temperature control for IT systems 24/7.
• SymanteccoreTechnology or IntegrationSymantec's award-winning Backup Exec software is used for the self-hosted disaster recovery solution, allowing backups to be written to backup tape nightly, enabling full system restoration in the event of a disruptive incident.
• MicrosoftcoreTechnology or IntegrationMicrosoft technologies form the core of UMZ's hosted services including Remote Desktop Services for hosted cloud desktops and virtual desktop infrastructure, IIS 7 web server platform for website hosting, and Microsoft Office applications available on hosted desktops.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• BJSS: UK-headquartered IT consultancy and managed services provider with enterprise and public-sector focus; overlaps with UMZ on consultancy-led delivery and managed IT, but at much greater scale and breadth.
• Softcat: LSE-listed UK IT infrastructure provider selling hardware, software, and services — overlaps with UMZ on infrastructure advisory and procurement-led engagements but is far larger and channel-oriented rather than a dedicated MSP.
• ANS Group: UK cloud and managed services provider focused on Microsoft Azure, data centre, and security — competes with UMZ on cloud hosting and managed IT but serves a broader size range and has deeper Microsoft partnership footprint.
• Six Degrees Group: UK managed cloud, colocation, and IT services provider — overlapping with UMZ's hosting and managed services but operating at carrier scale with broader portfolio.
• Daisy Group: One of the largest UK managed IT and communications providers, offering cloud, connectivity, and managed services across SMB and enterprise — overlaps with UMZ on cloud and managed workplace services but at substantially larger scale.
• Bytes Technology Group: UK-listed software and IT services reseller addressing SMB and enterprise — adjacent comparable given overlapping SMB customer base and managed services motion, though significantly larger and more software-licensing-led.
• KCOM: UK managed services and cloud provider with a heritage in regional connectivity; competes with UMZ in cloud and managed infrastructure for UK SMB and mid-market clients at significantly larger scale.

Direct peers

• Netstar UK: UK managed IT support provider serving SMBs with a similar fully-managed, fixed-fee model across cloud, infrastructure, and end-user support — a direct comparable on business model and customer segment.
• Blue Solutions: UK managed IT services provider focused on legal and professional services firms — closely overlaps with UMZ's SMB and professional-services-vertical positioning, delivering managed IT, cloud hosting, and business continuity to similar clients.
• Sprout IT: UK IT support specialist for law firms, providing managed IT, cloud hosting, and disaster recovery to SMB legal practices — directly comparable in target vertical and service mix to UMZ's professional services focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/umzsystems

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UMZ SYSTEMS LIMITED