ConnexUs AI
ConnexŪS AI operates the ATHENA platform, a multi-channel AI agent system for voice, email, and chat serving regulated enterprises in healthcare, financial services, hospitality, sports, and investor relations through direct sales and channel partners.
- Company typePrivate
- Founded2026
- HeadquartersCoral Springs, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ConnexUs AI does
ConnexŪS AI operates the ATHENA platform, a multi-channel AI agent system that deploys V-Reps across voice, email, and chat for enterprise customers in regulated and customer-facing industries. The company is headquartered in Coral Springs, Florida, was founded in 2019 per firmographic records (with a 2026 date appearing in some materials), and operates as a private for-profit with 11-50 employees. Named deployments span healthcare (Health Value Quotes), hospitality and sports (Inter Miami CF, Miami Dolphins), financial services, and the investor relations desk of a publicly traded technology company.
The ATHENA platform is built on a model-agnostic stack: OpenRouter routes between GPT-5.1, GPT-4.1, Gemini, and Claude; Deepgram nova-3 is used for speech-to-text; multiple third-party providers handle text-to-speech. The differentiators are the orchestration layer, the unified tabbed configuration console, and built-in compliance features — SOC 2 Type II, HIPAA, GDPR, PII redaction, and PHI masking — positioned as default rather than paid add-ons. A licensed RAGböx module from Visium Technologies extends the platform into enterprise no-code retrieval-augmented generation.
The business model is wallet-based, with voice pricing starting at $0.079 per minute and bundled compliance. Go-to-market combines a self-serve portal with a channel partnership through Go iPower Technologies, which covers healthcare, financial, hospitality, legal, and sports buyers. Disclosed ARR is approximately $374,000 in Q1 2026 across 14 paying customers and 38 deployments. In April 2026, Visium Technologies signed a Letter of Intent to acquire 100% of ConnexŪS AI, with close expected in Q2 2026 and Paul Taylor named as CEO post-close.
ConnexUs AI firmographics
Firmographics- Name
- ConnexUs AI
- Legal name
- ConnexUS AI Inc.
- Website
- https://theconnexus.ai
- Company type
- Private
- Founded year
- 2026
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ConnexŪS AI operates the ATHENA platform, a multi-channel AI agent system for voice, email, and chat serving regulated enterprises in healthcare, financial services, hospitality, sports, and investor relations through direct sales and channel partners.
- Ownership category
- akta.pro rank
ConnexUs AI industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Software Publishers (5132)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD)
Keywords
Where ConnexUs AI is headquartered
LocationHeadquarters
- HQ city
- Coral Springs
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ConnexUs AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales
Revenue model
- Voice V-Rep — Per-Minute Wallet Billing: Usage-based per-minute billing on a wallet model. Four tiers: Tier 1 $0.079/min (Gemini 2.5 Flash Lite, high-volume), Tier 2 $0.099/min (GPT 4.1 Mini, balanced/default), Tier 3 $0.129/min (full GPT 4.1), Tier 4 $0.149/min (full GPT 5.4). All tiers bundle LLM tokens, STT (Deepgram nova-3), TTS (5 provider choices), and telephony (Telnyx/Vonage/SIP) into the single per-minute rate. $10 minimum wallet load. No platform fee, no per-seat fee, no contracts.
- Email V-Rep — Per-Reply Billing: Email V-Rep billed at $0.04 per outbound reply. Inbound monitoring is free. Includes Gmail connection, thread analysis, attachment processing, keyword escalation rule engine, and action-item/sentiment extraction. Ten tabs of configuration.
- Chat V-Rep — Per-Session Billing: Chat V-Rep billed at $0.03 per session (not per message). Includes embeddable widget, session memory, same knowledge base as Voice and Email V-Reps, and voice handoff support. Six tabs of configuration.
- Webhook Delivery: Webhook delivery included in the wallet rate with no additional meter. Every event logged. Auto-retry on failure. Full audit trail and CSV export. No per-webhook charge.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Tier 1 — High Volume: $0.079/min — Gemini 2.5 Flash Lite |
| Usage-based | Pay-as-you-go | Tier 2 — Balanced: $0.099/min — GPT 4.1 Mini (default) |
| Usage-based | Pay-as-you-go | Tier 3 — Full GPT 4.1: $0.129/min |
| Usage-based | Pay-as-you-go | Tier 4 — Full GPT 5.4: $0.149/min |
| Usage-based | Pay-as-you-go | Email V-Rep: $0.04/reply |
| Usage-based | Pay-as-you-go | Chat V-Rep: $0.03/session |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
ConnexUs AI product offering
Product offeringCore offering
ATHENA is a multi-channel AI agent platform that lets non-engineering operators build and deploy Voice, Email, and Chat V-Reps (Virtual Representatives) from a single console without code, sharing one unified knowledge base, wallet, team, and analytics layer. Pricing is pay-as-you-go wallet-based: Voice from $0.079–$0.149/min across four LLM tiers, Email $0.04/reply, Chat $0.03/session, with LLM, STT, TTS, telephony, HIPAA, PII/PHI redaction, and webhook delivery all bundled into one blended rate. The platform is targeted at regulated mid-market operators in healthcare, financial services, hospitality, legal, and professional sports.
Product overview
ConnexUS AI's single product is ATHENA, a multi-channel AI agent platform for regulated mid-market operators. ATHENA enables non-engineering staff to build V-Reps (Virtual Representatives) across three channels — Voice (9-tab telephone configuration), Email (10-tab Gmail integration), and Chat (6-tab embeddable widget) — all from one console with no code. All V-Reps in a workspace share a unified knowledge base, one blended-rate wallet, a team with four role tiers (Owner/Admin/Member/Viewer), and a shared analytics layer. The platform integrates with OpenRouter for LLM routing, Deepgram nova-3 for speech-to-text, five TTS providers, and Telnyx/Vonage/SIP for telephony. Pricing is a pay-as-you-go wallet model from $0.079/min voice. Additionally, ConnexUS AI holds a license to the RAGböx enterprise no-code RAG platform, announced via a Letter of Intent from Visium Technologies in April 2026.
Differentiator
Problem solved
Functional benefit
Brands
- ATHENA: Multi-channel AI agent platform enabling operators to build Voice, Email, and Chat V-Reps (Virtual Representatives) from a single console without code.
Products and services
- ATHENA Multi-channel AI agent platform enabling operators to build Voice, Email, and Chat V-Reps (Virtual Representatives) from a single console with no code. All V-Reps in a workspace share a unified knowledge base, one wallet, team, and analytics layer. Priced on a wallet model from $0.079/min voice.
- Voice V-Rep Telephone channel of ATHENA, configured across 9 tabs (Identity, LLM, Transcriber, Voice, Call, Tools, Analytics, Memory, Widget). Answers calls via Telnyx, Vonage, or SIP import with sub-second pickup, PII redaction at ingestion, and post-call JSON analytics. One V-Rep per phone number.
- Email V-Rep Gmail channel of ATHENA, configured across 10 tabs including Email Connection, Monitoring, Tracking, Escalation, Knowledge Base, and Logs. Reads and replies to Gmail threads with keyword rule engine, PII redaction, action-item extraction, and an auditable trail on every thread.
- Chat V-Rep Embeddable web widget channel of ATHENA, configured across 6 tabs. Supports session memory, the same knowledge base as Voice and Email V-Reps, and hands off to the Voice V-Rep mid-session. Embed snippet is two lines of HTML.
- RAGböx (Licensed) Enterprise-grade no-code RAG (Retrieval-Augmented Generation) platform licensed by ConnexŪS AI from Visium Technologies. Targeted at an estimated market of over $5 billion in 2026 and included in the April 2026 Visium Letter of Intent acquisition, with closing expected Q2 2026.
Quantifiable outcome
- Cost per ticket reduced from $38 (human) to $19 (ATHENA) — 50% reduction — across Go iPower Q4 2025 deployment cohort in regulated verticals
- +8 more outcomes
Companies that use ConnexUs AI
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles4 records
ConnexUs AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability9 records
Feature8 records
ConnexUs AI partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Go iPower TechnologiescoreGo iPower Technologies is a TGI managed-IT provider and the primary channel and implementation partner for ConnexŪS AI's managed-service deployments across regulated verticals including healthcare, financial services, hospitality, legal, and professional sports. Go iPower operates first-line triage on ATHENA and has documented deployment results in a Q4 2025 whitepaper covering a full deployment cohort. Go iPower is referenced as a tier-1 partner in the company's go-to-market strategy.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
ConnexUs AI competitors and assessment
Company assessmentDirect peers
- Vapi: Conversational voice AI platform for building and deploying phone agents. Direct competitor targeted in ConnexŪS's comparative content; benchmarked head-to-head on all-in per-minute blended rates.
- Voiceflow: Conversational AI design platform spanning voice and chat agents. Comparable in no-code multi-channel agent build tools, though more design-studio focused than ConnexŪS's wallet-based deployment.
- Synthflow: No-code AI voice agent platform targeting enterprise call automation. Comparable in operator-owned configuration and regulated-vertical positioning, including healthcare and financial services.
- Retell AI: Developer-first voice AI agent platform offering per-minute telephony/LLM billing. Closest direct competitor — ConnexŪS positions against Retell on no-code operator console, blended wallet pricing, and HIPAA inclusion.
- Bland AI: Enterprise voice AI platform focused on autonomous phone agents for sales and support. Comparable in multi-tenant LLM-driven voice agents with usage-based pricing; included in ConnexŪS cost comparison.
- PolyAI: Enterprise conversational AI for customer service phone automation, with deployments in regulated industries. Direct competitor in the voice AI for call-center ROI use cases ConnexŪS targets.
Emerging players
- Sierra AI: Enterprise AI agent platform for customer experience, founded with deep engineering pedigree. Emerging competitor in the agent-for-regulated-enterprise space where ConnexŪS also competes.
Broad incumbents
- Cognigy: Enterprise customer service AI automation platform with voice and chat agents. Overlaps in multi-channel agent orchestration and enterprise compliance postures for large contact centers.
- ElevenLabs: Broader voice AI platform spanning TTS, voice cloning, and conversational agents. One of ConnexŪS's five bundled TTS provider choices; broader portfolio but overlaps in the agent deployment space.
- Kore.ai: Enterprise conversational AI platform for customer service and employee experience automation. Comparable in regulated-vertical deployment and multi-channel (voice/chat/email) architecture at a larger scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
ConnexUs AI social profiles
Digital presenceConnexUs AI compliance and trust
Trust signalCompliance4 records
ConnexUs AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
ConnexUs AI leadership team
Management profileNumber of profiles
ConnexUs AI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ConnexUs AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ConnexUs AI
What does ConnexUs AI do?
ATHENA is a multi-channel AI agent platform that lets non-engineering operators build and deploy Voice, Email, and Chat V-Reps (Virtual Representatives) from a single console without code, sharing one unified knowledge base, wallet, team, and analytics layer. Pricing is pay-as-you-go wallet-based: Voice from $0.079–$0.149/min across four LLM tiers, Email $0.04/reply, Chat $0.03/session, with LLM, STT, TTS, telephony, HIPAA, PII/PHI redaction, and webhook delivery all bundled into one blended rate. The platform is targeted at regulated mid-market operators in healthcare, financial services, hospitality, legal, and professional sports.
Is ConnexUs AI a public or private company?
ConnexUs AI is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ConnexUs AI founded?
ConnexUs AI was founded in 2026. It employs 11 to 50 people.
Where is ConnexUs AI based?
ConnexUs AI is headquartered in Coral Springs, United States, in the North America region.
How does ConnexUs AI make money?
Four revenue lines are on record. Voice V-Rep — Per-Minute Wallet Billing is the primary driver. The others are email V-Rep — Per-Reply Billing, chat V-Rep — Per-Session Billing and webhook Delivery.
Who are ConnexUs AI's main competitors?
Direct peers on record are Vapi, Voiceflow, Synthflow, Retell AI, Bland AI and PolyAI. Sierra AI is listed as an emerging player. Broad incumbents are Cognigy, ElevenLabs and Kore.ai.
Does ConnexUs AI have an API?
No public API is recorded for ConnexUs AI.
What industry is ConnexUs AI in?
ConnexUs AI's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAEANAD, LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG). Its NAICS code is 5132 and its SIC code is 7370.