ZINTOUCH UK LIMITED

What ZINTOUCH UK LIMITED does

Zintouch UK Limited is the UK operating subsidiary of Zintouch B.V., a Netherlands-based provider of a modular digital health platform (the Zintouch Assist Platform) serving professional healthcare organisations across Europe. Founded in 2014 by Arie Prins, the company began with mobile personal alarm technology and has expanded into a suite of eight configurable care modules: mobile personal alarm, GPS wander detection, medication guidance, residential access (via SKG-certified smart locks), lifestyle monitoring, care communication, worker safety, and wellbeing messages. The platform is cloud-based, GDPR/AVG-compliant by design, hosted on ISO/IEC 27001 certified infrastructure in Germany, and accessible via smartphone, tablet, or laptop. The company is the first recipient of the WDTM Chain Label for mobile alarming, an industry certification that establishes reliability equivalent to fixed-line alarm systems.

The platform operates across 9 European countries (Netherlands, Belgium, Germany, UK, Austria, Switzerland, France, Spain, Denmark) with 30+ affiliated alarm centres processing 50,000+ alarm notifications per month. The company earns revenue primarily through recurring subscription fees per client per module, with hardware sales or leases for SKG-certified smart locks as a secondary stream. Distribution is direct B2B to home care organisations, nursing homes, and outpatient care providers, supplemented by integration partnerships with Verklizan, ENAI, VieDome, and Sensara, which embed Zintouch modules within third-party care platforms. The company is founder-led, with no public funding rounds disclosed, and operates with a small engineering team (PHP/MySQL stack) from Houten, Netherlands, with a UK office in Dover, Kent selling into the UK market.

Name

ZINTOUCH UK LIMITED

Legal name

Zintouch B.V.

Website

https://zintouch.eu

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Zintouch UK Limited operates the Zintouch Assist Platform, a modular cloud-based digital care platform serving European healthcare providers. The platform combines eight care modules (personal alarm, wander detection, medication guidance, access control, lifestyle monitoring, care communication, worker safety, wellbeing messages) for elderly and vulnerable clients across 9 countries.

Ownership category

akta.pro rank

Product category

Digital Health & Telecare Platform

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE)

akta.pro secondary industries

Home Patient Monitoring & Telehealth Devices (Vitals, Fall Detection, PERS) (HSABAKAE), Wearable Medical Alert Devices (Pendants, Watches, Bands) (HSAHAHAI), Elder Care, Wellness & Home Health IoT (Fall Detection, Medical Alerts, Sleep/Wellness Sensors) (HSAPAQAJ), Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical) (HSABAAAG)

Keywords

• Elderly care technology
• Personal alarm systems
• Remote health monitoring
• Care provider software
• Telecare services

Headquarters

HQ city

Houten

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Platform Subscription (Zorgpakket op maat): Clients compose a tailored care package by combining modules from the Zintouch platform. Care organisations pay a subscription fee per user/client for access to the platform and selected modules. The modular structure allows per-client customisation.
2. Smart Lock Hardware Sales (Woningtoegang): SKG-certified smart lock hardware is installed at clients' homes as part of the residential access module. Hardware is sold or leased to care organisations, with a portion of costs recoverable from clients. Subscription per user for the digital access service.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Zintouch Assist is a modular digital health platform that enables care providers to deliver remote monitoring and personal alarm services to elderly and vulnerable individuals living at home or in residential care. The platform combines mobile personal alarms, wander detection, medication guidance, residential access control, lifestyle monitoring, care communication, worker safety, and well-being messaging capabilities. ZINTOUCH UK LIMITED operates as the UK entity of the Netherlands-headquartered Zintouch B.V., serving affiliated alarm centres and care organisations across Europe.

Product overview

ZINTOUCH UK LIMITED operates the Zintouch Assist Platform, a modular digital health and smart care platform designed for elderly and vulnerable individuals to remain independent at home. The platform consists of a central management environment combined with eight interchangeable modules: Mobiele personenalarmering (Mobile Personal Alarm), Dwaaldetectie (Wander Detection), Medicatiebegeleiding (Medication Guidance), Woningtoegang (Residential Access), Leefstijlmonitoring (Lifestyle Monitoring), Zorgcommunicatie (Care Communication), Medewerkersveiligheid (Worker Safety), and Welzijnsmeldingen (Well-being Messages). Clients can mix and match these modules to compose a customized care package, while care providers manage and monitor all solutions from a single device. Zintouch also integrates its solutions within the platforms of partners Verklizan, ENAI, VieDome, and Sensara.

Differentiator

Problem solved

Functional benefit

Brands

• Zintouch Assist Platform: Modular digital health platform for care solutions including personal alarms, medication guidance, access control, and lifestyle monitoring

Products and services

• Zintouch Assist Platform
• Smart Lock Hardware (Residential Access)

Quantifiable outcome

• 50,000+ alarm notifications processed per month across the platform
• +1 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature9 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• WDTM (Watch, Detect, Talk, Monitor)coreStrategic or Co-development Partner · 1 January 2018WDTM is the branch organisation in which care providers, alarm centres, suppliers, housing corporations, and advisors collaborate to promote and quality-assure woonzorgtechnologie (care home technology). Zintouch is the first company to receive the WDTM Chain Label for Mobile Alarming. CEO Arie Prins serves as a board member of WDTM.
• VerklizancoreTechnology or IntegrationZintouch is a UMO certified partner of Verklizan, integrating its care technology solutions within Verklizan's platform ecosystem.
• ENAIcoreTechnology or IntegrationZintouch solutions are integrated within the ENAI platform, enabling interoperability between Zintouch care modules and ENAI's digital care ecosystem.
• VieDomecoreTechnology or IntegrationZintouch solutions are integrated within the VieDome platform, enabling interoperability between Zintouch care modules and VieDome's technology offerings.
• SensaracoreTechnology or IntegrationZintouch solutions are integrated within the Sensara platform, enabling interoperability between Zintouch care modules and Sensara's care technology ecosystem.
• KPNminorChannel Partner/ Reseller/ DistributorTelecom provider listed among Zintouch's reference partners, potentially distributing or promoting Zintouch solutions within the Dutch healthcare market.
• Centrale24minorChannel Partner/ Reseller/ DistributorAlarm monitoring centre listed as a reference partner, receiving alarm notifications from Zintouch devices and coordinating emergency response.
• CaritasminorChannel Partner/ Reseller/ DistributorLarge healthcare and social care organisation listed as a reference partner, using Zintouch solutions for client care delivery.
• Bond MoysonminorChannel Partner/ Reseller/ DistributorHealthcare organisation listed as a reference partner, using Zintouch solutions for client care delivery.
• EspriaminorChannel Partner/ Reseller/ DistributorHealthcare organisation listed as a reference partner, using Zintouch solutions for client care delivery.
• EnvidaminorChannel Partner/ Reseller/ DistributorHealthcare organisation listed as a reference partner. Envida staff (Margriet Hendrix) is quoted as a user of Zintouch worker safety module.
• Zorggroep Noord-West VeluweminorChannel Partner/ Reseller/ DistributorHealthcare organisation listed as a reference partner. Hessel Lodder from Zorggroep Noord-West Veluwe is quoted as a user of Zintouch care communication module.

Scale indicators4 records

Recent moves12 records

Expansion highlights7 records

Others

• Verklizan: Dutch platform provider for social alarm and connected care services — a current Zintouch integration partner rather than competitor, but highly adjacent because Verklizan platforms connect to many of the same alarm centres and care providers that Zintouch targets.
• Sensara: European provider of lifestyle monitoring and behavioural analysis sensors for elderly care — a current Zintouch integration partner that addresses overlapping use cases (lifestyle/activity monitoring at home) but operates primarily as a sensor specialist rather than a full platform.
• Ascom: Swiss healthcare ICT and communication solutions provider with mobile duress alarms and nurse call systems — listed as a Zintouch reference partner and adjacent in workflow/alarm infrastructure for care organisations rather than a direct consumer PERS competitor.

Direct peers

• Essence Group: Provider of connected care and PERS technologies including mobile personal alarms, fall detection, and remote monitoring platforms for elderly and independent living — directly overlapping with Zintouch's core modules and European service provider customer base.
• Tunstall Healthcare: UK-headquartered global provider of telecare and telehealth solutions including personal emergency response systems, dispersed alarms, and connected care platforms serving elderly and vulnerable clients — a direct competitor to Zintouch's mobile personal alarm and connected care offering, with broader portfolio and scale.
• Legrand Care: European telecare and connected care provider offering PERS devices, dispersed alarm platforms, and care home communication solutions across multiple European countries — directly comparable to Zintouch's modular platform in target customer, use cases, and category.

Emerging players

• Everon (formerly Navigil): Provider of wearable personal safety alarms with GPS, fall detection, and mobile telecare for elderly users across Europe — narrower product focus (wearable PERS) than Zintouch's full modular platform but directly comparable on the mobile personal alarm use case.

Broad incumbents

• Philips Lifeline / Philips Health Systems: Historically one of the largest PERS and connected care brands (Lifeline) under a global health technology incumbent — comparable to Zintouch on personal alarm and remote monitoring categories but with vastly broader portfolio, brand, and channel reach.
• Bosch Healthcare Solutions: Large industrial incumbent with a healthcare portfolio including connected health, telehealth, and elderly care solutions — overlaps with Zintouch on remote monitoring and care platform functionality but as part of a much wider portfolio and not specialised in mobile personal alarms.

Regional players

• Careline365: UK-focused provider of personal alarm services for older and vulnerable people, connecting to monitoring centres — comparable use case to Zintouch's mobile personal alarm module but primarily serving the UK market rather than the wider European footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/in/arieprins

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZINTOUCH UK LIMITED