What CAP TECHNOLOGIES LIMITED does

CAP Technologies Limited is a private UK managed IT services provider registered in England and Wales, headquartered at Bickleigh House, Park Five, Exeter (Devon). Founded around 2019 with a team of 1-10, the company delivers managed IT support, Microsoft 365 and Azure cloud solutions, 3CX/Teams Telephony, cyber security (including Cyber Essentials and CEaaS+), backup and disaster recovery, connectivity (SD-WAN/SASE, fibre, 4G/5G failover) and workflow automation built on the Microsoft Power Platform. Service delivery is organised around a three-pillar framework - Compute, Automate, Protect - that maps to tiered CAP Care subscription plans (Basic, Standard, Premium) priced per user per month, supplemented by TimePack pre-paid hours and ad-hoc support for clients preferring no ongoing contract.

The technology stack is third-party rather than proprietary, anchored on Microsoft 365, Azure, Azure Virtual Desktop, Teams Telephony, 3CX, Keeper Security and the Power Platform, augmented by managed services such as Vulnerability Management as a Service (with a guaranteed 14-day remediation timeline), endpoint and email security, immutable backups with offsite replication and 24/7/365 proactive monitoring. The company is Cyber Essentials and Cyber Essentials Plus certified via IASME/BlockMark and is registered with the UK Information Commissioner's Office.

CAP sells directly to small and medium-sized businesses across Devon and South West England via a consultative, no-pressure sales motion - free consultation booking through the website, phone and email enquiry channels, and a client portal for ongoing ticket management. Customer evidence is concentrated among regional SMBs in publishing, investment and financial services (Channel View Publications, Armada Investments, Foresight Financial Planning). The firm operates exclusively on a direct sales basis with no channel partners or resellers, and does not publish pricing or revenue data.

Name

CAP TECHNOLOGIES LIMITED

Legal name

CAP Technologies Ltd

Website

https://cap-tech.co.uk

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

CAP Technologies Limited is an Exeter-based managed IT services provider serving SMBs across Devon and South West England with Microsoft 365/Azure support, cybersecurity, backup, VoIP and workflow automation under tiered CAP Care subscriptions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Infrastructure Outsourcing (IO) (BPAEAMAB)

Keywords

• Managed IT services
• Cloud solutions
• Cybersecurity services
• IT consulting
• Backup disaster recovery

Headquarters

HQ city

Exeter

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services (CAP Care Plans): Subscription-based managed IT support delivered through tiered CAP Care plans (Basic, Standard, Premium). Priced per-user per-month with proactive monitoring included. No long-term contracts; simple per-user pricing with five-minute billing increments.
2. Cloud Solutions & Microsoft 365: Design, migration and management of Microsoft 365, Azure and Azure Virtual Desktop environments. Bundled within CAP Care plans or sold as standalone services.
3. Cybersecurity Services: Cyber Essentials certification, CEaaS+, endpoint security, email security, vulnerability management, and awareness training. Offered as add-ons to care plans or standalone services.
4. Backup & Disaster Recovery: Managed, immutable backups with offsite replication, plus business continuity and DR planning and testing services.
5. Service Automation & Power Platform: Power Platform apps, Power Automate flows, and workflow automation for business processes. Delivered as consulting/project work or ongoing managed service.
6. IT Consulting & Projects: Strategy, infrastructure design, technology audits, and expert project delivery. Time-based or project-based pricing.
7. TimePack Pre-paid Hours: Pre-paid support hours for clients preferring pay-as-you-go model with no contract required.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

CAP Technologies is an Exeter-based managed IT services provider delivering proactive IT support, Microsoft 365/Azure cloud solutions, connectivity, telephony/VoIP, cybersecurity (including Cyber Essentials certification), backup and disaster recovery, workflow automation, and IT consulting and project services to small and medium-sized businesses across Devon and South West England.

Product overview

CAP Technologies operates as a managed IT services provider organized around three core pillars: Compute, Automate, and Protect. The Compute layer includes Managed IT Support, Cloud Solutions (Microsoft 365, Azure, Azure Virtual Desktop), Connectivity (fibre, leased lines, SD-WAN, SASE), and Telephony & VoIP (3CX, Teams Telephony). The Automate layer offers Workflow Automation, Power Platform & Apps, Onboarding & Offboarding Automation, and IT Consulting & Projects. The Protect layer provides Cyber Essentials & CEaaS+, Endpoint & Email Security, Backup & Disaster Recovery, Awareness & Monitoring, and Vulnerability Management as a Service. Service tiers are delivered through CAP Care plans (Basic, Standard, Premium) with TimePack and Adhoc options for flexible billing. The company positions itself as a one-stop IT partner covering the full technology lifecycle.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Unlimited remote and on-site help, proactive monitoring and patching, delivered by a friendly UK-based service desk available 24/7/365.
• Cloud Solutions Design, migration and management of Microsoft 365, Azure and Azure Virtual Desktop environments for secure identity, seamless collaboration and remote working.
• Connectivity Business fibre, leased lines and 4G/5G failover, plus smart secure networking across all sites using SD-WAN and SASE technologies.
• Telephony & VoIP Cloud phone systems from 3CX and Teams Telephony, including SIP trunks and number management for keeping teams reachable wherever they are.
• Cyber Security Cyber Essentials and Cyber Essentials Plus certification, 24/7 threat monitoring, endpoint detection and response, advanced email filtering, and staff awareness training.
• Cyber Essentials as a Service (CEaaS+) Government-backed Cyber Essentials certification maintained year-round as an ongoing service, rather than as a point-in-time certification.
• Endpoint & Email Security CAP-managed threat detection on every device (EDR), advanced email filtering, attachment sandboxing and Microsoft 365 hardening.
• Vulnerability Management as a Service Fully-managed vulnerability service that continuously scans, reports, remediates and manages output, with a guaranteed 14-day remediation timeline.
• Awareness & Monitoring Staff awareness training, phishing simulations, 24/7 threat monitoring and penetration testing services.
• Backup & Disaster Recovery Managed immutable backups with offsite replication, plus full business continuity and disaster recovery planning and testing.
• Workflow Automation Secure API integrations and automated workflows that link applications, improve data accuracy and eliminate manual effort.
• Power Platform & Apps Low-code applications and Power Automate flows for approvals, data management and everyday business processes built on Microsoft Power Platform.
• Onboarding & Offboarding Automation Automated user lifecycle management including account creation, access provisioning, device setup and secure removal.
• IT Consulting & Projects Technology strategy, roadmaps, infrastructure design, technology audits and expertly managed project delivery.

Quantifiable outcome

• Guaranteed 14-day vulnerability remediation timeline
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationPrimary technology partner for core services. CAP Technologies is a Microsoft-focused IT partner delivering Microsoft 365, Microsoft Azure, Azure Virtual Desktop, and Teams Telephony solutions. All CAP Care plans built on Microsoft technology stack.
• 3CXcoreTechnology or Integration3CX is the preferred VoIP and telephony solution offered by CAP Technologies for cloud phone systems. Part of the connectivity and telephony service offering.
• Keeper SecuritycoreTechnology or IntegrationKeeper Security is used as the password management and credential security solution within CAP's cybersecurity stack, protecting against credential-based attacks.
• Microsoft Power PlatformcoreTechnology or IntegrationPower Platform (Power Apps, Power Automate) is used for building low-code applications and workflow automation. CAP delivers custom apps and automated workflows using the Power Platform.
• LinkedInminorGTM or Marketing PartnerLinkedIn is used for employer branding, talent recruitment, and professional networking. CAP Technologies maintains a company page on LinkedIn for recruitment and awareness.
• IASME / BlockMark (Cyber Essentials)coreTechnology or IntegrationIASME is the certifying body for Cyber Essentials, with BlockMark providing the registry for certification badges. CAP Technologies is certified and uses BlockMark's registry for displaying their certification badge.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Air IT: UK managed IT services provider focused on SMB and mid-market clients across multiple English regions. Directly comparable to CAP in offering managed IT, cloud, cybersecurity and connectivity on subscription plans, but operates at greater scale and across a wider geography.
• Bamboo Technology: UK-based IT support and managed services firm focused on small and growing businesses. Comparable in targeting SMBs with managed IT, cloud, backup and cybersecurity services in regional UK markets.
• BlueRock IT: Regional UK managed IT services provider offering outsourced IT support, cloud and cybersecurity to small businesses. Comparable to CAP in size, geographic focus and SMB subscription-style managed services model.
• Littlefish: UK managed IT and cybersecurity services provider for SMB and mid-market customers. Closely comparable core stack (managed support, cloud, security, compliance) and similar subscription-style commercial model, though larger and nationally focused.
• Netstar Group: UK managed IT support and cyber security provider serving SMB clients. Overlaps with CAP in managed helpdesk, M365/cloud management, Cyber Essentials and Microsoft-aligned service delivery for small businesses.

Others

• Microsoft: Primary technology partner whose products underpin CAP's entire managed services stack (Microsoft 365, Azure, Azure Virtual Desktop, Power Platform, Teams). Relevant not as a competitor but as the platform ecosystem CAP monetises through its MSP service layer.

Broad incumbents

• Six Degrees Group: UK cloud, connectivity and managed services provider offering cloud hosting, collaboration, connectivity and security. Overlaps with CAP's managed cloud, Microsoft and connectivity offerings but as a national incumbent across multiple verticals.
• Daisy Communications: Large UK business communications and IT services provider including managed IT, connectivity and cloud. Comparable in offering per-seat managed services and connectivity, but operating nationally with far larger headcount.
• Redcentric: Established UK provider of managed IT, cloud, connectivity and cybersecurity solutions. Operates in the same Compute/Automate/Protect stack as CAP but at much greater scale and with a broader portfolio including data centre and network services.
• BT Business: UK incumbent offering connectivity, managed IT, cloud and cybersecurity to businesses. Overlaps with CAP's connectivity (leased lines, fibre, 4G/5G), managed IT and Microsoft-aligned cloud services for UK SMBs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/cap-technologies-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAP TECHNOLOGIES LIMITED