Triple-E
Triple-E (PT. Triple eGlobal Transformasi) is an Indonesian ICT services firm providing vendor-independent network operations management, DPI solution management, VSAT, and managed services to Indonesian telecom operators and large enterprises.
- Company typePrivate
- Founded2021
- HeadquartersJakarta Pusat, Indonesia
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Triple-E does
Triple-E (PT. Triple eGlobal Transformasi) is an Indonesian ICT services company founded in 2021 and headquartered in Jakarta Pusat, serving Indonesian telecommunications operators and large enterprises. The firm's core offering is vendor-independent network operations management, including managed services for over 30,000 BTS towers and 800+ VSAT/satellite terminals, Deep Packet Inspection (DPI) solution management for multi-vendor Packet Core networks, mobile network operations management, and rural satellite connectivity. Supporting capabilities span professional services (planning, rollout, operation, optimization), ICT consultancy, system integration across RAN/Core/enterprise networks, and procurement-based system supply from multiple ICT hardware/software brands. The company describes itself as a 'reborn of capabilities' built by a team of 180+ professionals with 20+ years of experience from multinational ICT vendors.
The firm's underlying technology stack centers on its proprietary Artificial Watson 2.0 platform, an in-house workforce and operations management solution that provides real-time dashboards for trouble ticket handling, team performance, spare part inventory, and expense/cost analysis, and is integrated with customer systems such as Teleglobal's Digital Platform (TOS). It also employs a structured 6-Phase DPI Implementation Framework (Analyze, Solution Configuration, Scripting & Test Bed Testing, MOP Definition, Verification & Testing, FNI Execution, Rollout, Final UAT) and a documented process for end-to-end DPI Solution Management. The company holds dual ISO 9001:2015 (Quality Management) and ISO/IEC 27001:2022 (Information Security Management) certifications from the British Standards Institution as of February 2025.
Triple-E generates revenue through five streams: managed services (long-term contracts for network operations), professional services (project-based delivery), consultancy, system supply (vendor-independent hardware/software procurement supporting Indonesian local-content goals), and solution management (DPI and multi-vendor Packet Core configuration). Go-to-market is direct enterprise sales targeting Indonesian CSPs and large enterprises, with no channel/reseller model and operations confined to a single country (Indonesia). The firm holds no disclosed funding rounds and remains founder/management-owned.
Triple-E firmographics
Firmographics- Name
- Triple-E
- Legal name
- PT. Triple eGlobal Transformasi
- Website
- https://triple-e.id
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Triple-E (PT. Triple eGlobal Transformasi) is an Indonesian ICT services firm providing vendor-independent network operations management, DPI solution management, VSAT, and managed services to Indonesian telecom operators and large enterprises.
- Ownership category
- akta.pro rank
Triple-E industry classification
Industry- Product category
- Telecommunications Network Operations and Managed Services
- NAICS
- Computer Systems Design and Related Services (54151), Telecommunications (517), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Service Chaining & Multi-Domain Interconnect (Transport SDN, Segment Routing, Cross-Domain Orchestration) (HDAIAIAL)
- akta.pro secondary industries
- Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs) (HDAIAIAE), IoT Connectivity Management (Private APN, SIM/eSIM, Device Connectivity) (HDAIAGAG)
Keywords
Where Triple-E is headquartered
LocationHeadquarters
- HQ city
- Jakarta Pusat
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
Triple-E business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed Services: Ongoing network operations management for telecommunications infrastructure including BTS towers, VSAT networks, and satellite management. Revenue generated through long-term service contracts with CSPs.
- Professional Services: Project-based services including planning, rollout, operation, network design, network optimization, system support, and managed operation PMO. Delivered through skilled personnel in Planning, Rollout, and Operation.
- Consultancy: Business-driven ICT consulting including PMO consultancy, managed operation establishment, and business process automation. Execution consultants who take ownership of making sure planning and wishes turn into reality.
- System Supply: Vendor-independent procurement and supply of ICT hardware and software. Partnering with multiple ICT brands and local companies for device and IoT solutions to support Indonesian government efforts for local content.
- Solution Management: Configuration management of multi-vendor Packet Core Networks, DPI solution management, and solution lifecycle management services for telecom operators.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Triple-E product offering
Product offeringCore offering
Triple-E provides ICT network operations management and core network solution management services for Indonesian telecommunication providers. Its portfolio spans Telco Managed Services for 30,000+ BTS towers and 800+ VSAT terminals, DPI Solution Management, Mobile Network Operation Management, Professional Services (Plan, Build, Operate), Consultancy, Digitalization (5G, IoT, Cloud), System Integration, and vendor-independent System Supply, delivered through a 180+ person team supported by its proprietary Artificial Watson 2.0 operations platform.
Product overview
Triple-E (PT. Triple eGlobal Transformasi) is an Indonesian ICT services company offering a portfolio of interconnected services: Professional Services (project management, network rollout, operations), Consultancy, Digitalization, System Integration, and System Supply. The company operates proprietary platforms including Artificial Watson 2.0 for workforce and operations management. Core service offerings span managed services for 30,000+ BTS towers, VSAT operations for 800 terminals, DPI solution management, and mobile network operations. Services are delivered by 180+ ICT professionals with 20 years of industry experience.
Differentiator
Problem solved
Functional benefit
Brands
- Artificial Watson 2.0: In-house workforce and operation solution offering talent performance visibility, simplified dashboards for trouble ticket handling, spare part management, and expense analysis.
Quantifiable outcome
- 58% decrease in power-related issues over one year for mobile network operations
- +5 more outcomes
Companies that use Triple-E
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Triple-E technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Triple-E partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- TeleglobalcoreTriple-E supports Teleglobal in providing internet satellite services to underserved rural regions of Indonesia. Triple-E provides Managed Operation Services including customer-centric vision aligned with Teleglobal's goals, hands-on intensive monitoring through close coordination with Teleglobal Field Operation Center, data-driven real-time issue resolution using Teleglobal's Digital Platform (TOS) and Triple-E's Artificial Watson 2.0, and innovative solar panel solutions for power issues at 33 worst performance sites.
- ICT Hardware & Software BrandsminorPartnership with multiple ICT hardware and software brands, especially those without strong local services organization presence in Indonesia. Triple-E acts as vendor-independent supplier selecting brands based on client business needs.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
Triple-E competitors and assessment
Company assessmentBroad incumbents
- IBM Indonesia (Telecom & Cloud Services): IBM provides consulting, cloud, and managed network services to telcos and large enterprises in Indonesia. Comparable to Triple-E's managed services and digital transformation portfolio, but with global hybrid cloud and AI tooling that extends well beyond Triple-E's scope.
- Ericsson Indonesia (Network Operations): Ericsson provides managed services and network operations to Indonesian telecom operators through its global services arm. Comparable to Triple-E's managed network operations and DPI/system integration offerings, but tied to Ericsson's RAN and core product portfolio.
- Wipro (Communications): Wipro has a dedicated telecom practice delivering managed services, BSS/OSS transformation, and network operations support globally, including in APAC. Comparable to Triple-E in managed services delivery model, though at global scale with broader telecom software tooling than Triple-E's specialist Indonesia focus.
- Accenture (Communications & Media): Accenture runs one of the largest telecom industry practices globally, delivering network transformation, managed services, and 5G/IoT consulting to CSPs. Comparable to Triple-E's managed services, professional services, and digitalization offerings, but from a global-delivery perspective serving Indonesian and regional telecom operators.
- Huawei Indonesia (Network Services): Huawei is one of the largest telecom equipment and managed services vendors in Indonesia, providing network planning, rollout, and operations support to local CSPs. Comparable to Triple-E's network operations management and rollout services, though Huawei is OEM-tied and far larger.
- Nokia Indonesia (Network Services): Nokia offers network planning, rollout, and managed operations services to Indonesian operators alongside its RAN and core products. Comparable to Triple-E's network operations management, DPI solution management, and rollout services, but OEM-aligned and at globally standardized scale.
- NTT Data (Indonesia/APAC Telco Services): NTT Data is a global IT services and consulting firm with a long-standing managed services practice for telecom operators across APAC. Comparable to Triple-E because both deliver network operations, managed services, and digital transformation engagements to telcos, though NTT Data operates at far greater scale across multiple geographies.
Regional players
- Multipolar Technology: Multipolar Technology is an Indonesian IT services and system integration firm serving enterprises and telcos with infrastructure, cloud, and managed services. Comparable to Triple-E as a domestic Indonesian ICT services player, though with broader enterprise focus and longer operating history.
- Anabatic Technologies: Anabatic is an Indonesian technology services provider focused on digital transformation, cloud, and managed services for enterprise and telecom clients. Comparable to Triple-E as a domestic Indonesian IT services peer with overlapping digitalization and managed services offerings.
Direct peers
- Teleglobal Communication: Teleglobal is an Indonesian satellite/VSAT communications provider and Triple-E's named strategic partner. Comparable to Triple-E because Teleglobal is both a customer/partner — Triple-E provides its managed operations — and an adjacency that operates in overlapping telecom-managed-services territory in rural connectivity.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Triple-E social profiles
Digital presenceTriple-E financial estimates
Financial estimateRevenue estimate
Valuation estimate
Triple-E leadership team
Management profileNumber of profiles
Profiles2 records
Triple-E funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Triple-E M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Triple-E
What does Triple-E do?
Triple-E provides ICT network operations management and core network solution management services for Indonesian telecommunication providers. Its portfolio spans Telco Managed Services for 30,000+ BTS towers and 800+ VSAT terminals, DPI Solution Management, Mobile Network Operation Management, Professional Services (Plan, Build, Operate), Consultancy, Digitalization (5G, IoT, Cloud), System Integration, and vendor-independent System Supply, delivered through a 180+ person team supported by its proprietary Artificial Watson 2.0 operations platform.
Is Triple-E a public or private company?
Triple-E is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Triple-E founded?
Triple-E was founded in 2021. It employs 51 to 100 people.
Where is Triple-E based?
Triple-E is headquartered in Jakarta Pusat, Indonesia, in the Asia region.
How does Triple-E make money?
Five revenue lines are on record. Managed Services are the primary driver. The others are professional Services, consultancy, system Supply and solution Management.
Who are Triple-E's main competitors?
Broad incumbents on record are IBM Indonesia (Telecom & Cloud Services), Ericsson Indonesia (Network Operations), Wipro (Communications), Accenture (Communications & Media), Huawei Indonesia (Network Services), Nokia Indonesia (Network Services) and NTT Data (Indonesia/APAC Telco Services). Regional players are Multipolar Technology and Anabatic Technologies. Teleglobal Communication is listed as a direct peer.
Does Triple-E have an API?
No public API is recorded for Triple-E.
What industry is Triple-E in?
Triple-E's product category is Telecommunications Network Operations and Managed Services. Its primary akta.pro industry code is HDAIAIAL, Service Chaining & Multi-Domain Interconnect (Transport SDN, Segment Routing, Cross-Domain Orchestration), with a secondary code of HDAIAIAE, Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs). Its NAICS code is 54151 and its SIC code is 7373.