Clockwork

What Clockwork does

Clockwork is a Kitchener, Ontario-based software company, founded in February 2025 by the team behind First Harmonic Group, that operates as a reliability and operations intelligence layer for EV charging networks. The platform ingests operational data from across the charging ecosystem — OCPP telemetry, SIM cards, routers, gateways, electrical components, ticketing systems, and field-service tools — and applies anomaly detection, fault classification, and large-language-model-assisted reasoning to detect, diagnose, and resolve charger issues before they affect drivers. It is positioned explicitly as a complement to existing Charge Point Management Systems rather than a replacement, with hardware- and software-agnostic integrations across more than 25 partners including ChargeLab, FractalEV, Flipturn, and Monta.

The core product is the Clockwork Platform, a continuous monitor-detect-diagnose-resolve loop with automated healing (remote resets, configuration tweaks, communication module reboots) and ticket automation that generates work orders with probable causes, site history, and resolution steps. Adjacent offerings include the vendor-agnostic Charge Success Score, the site-level Clockwork Reliability Index, and an ROI Calculator — all of which serve as demand-generation and benchmarking assets for the same underlying reliability data model.

The business is a private, enterprise SaaS company selling to Charge Point Operators, fleet operators, private commercial and multi-unit operators, and utilities/infrastructure owners through direct enterprise sales, a demo-booking funnel, and content-led thought leadership. Revenue mechanics are subscription-based and quote-priced with multi-year contracts; pricing is not publicly disclosed. The company is currently 1–10 employees, has received OVIN R&D Partnership Fund support, and counts BGIS — a major North American facility and energy management provider — as a flagship co-development partner. No venture funding rounds, revenue figures, or customer counts are publicly disclosed.

Name

Clockwork

Legal name

Clockwork

Website

https://clockwork.energy

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Short description

Clockwork is a Kitchener, Ontario-based SaaS company, founded February 2025, that provides a hardware- and CPMS-agnostic reliability and operations intelligence layer for EV charging networks, using AI-driven anomaly detection, fault classification, and automated healing to improve First Charge Success for charge point operators, fleet operators, and infrastructure owners.

Ownership category

akta.pro rank

Product category

EV Charging Operations Software

NAICS

Computer Facilities Management Services (541513)

SIC

Measuring & Controlling Devices, Nec (3829)

akta.pro industry

PRIMARYTLAKAGAA

Scheduled Preventive Maintenance (PM) Programs (Oil/Fluids/Filters)

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Fleet Preventive Maintenance & Inspection Services

SECONDARYTLAKAMAE

EV Charging Equipment Installation & Commissioning (AC/DC, Depot/Fleet)

Transportation & Logistics/Vehicle & Equipment Maintenance, Repair & Services (MRO)/Battery, EV Charging & Electrification Service (EV/Hybrid)

Keywords

• EV charging operations
• Charger reliability monitoring
• Anomaly detection software
• OCPP diagnostics platform
• Fleet charging management

Headquarters

HQ city

Kitchener

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Clockwork operates as a reliability layer for EV charging, working with existing CPMS systems. The platform provides operational intelligence through monitoring, detection, diagnosis, and resolution workflows. Revenue likely derives from platform/subscription fees based on the enterprise SaaS sales motion described.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Clockwork is a reliability layer for EV charging networks that unifies operational data across chargers, connectivity infrastructure, and electrical systems to detect, diagnose, and resolve charger failures before they impact drivers. The platform integrates with existing Charge Point Management Systems (CPMS) and field service tools via a hardware- and software-agnostic architecture, combining AI-powered anomaly detection, fault classification, automated healing, and LLM-generated diagnostics in a continuous reliability loop.

Product overview

Clockwork is a single, unified EV charging reliability and operations intelligence platform. It is not a CPMS; instead, it serves as the reliability layer that works alongside existing charging management systems. The core Clockwork Platform unifies data from chargers, connectivity infrastructure, electrical components, and field service tools to detect, diagnose, and resolve reliability issues through a continuous reliability loop. It is complemented by specialized assessment tools: the Charge Success Score (a vendor-agnostic reliability benchmark for individual networks), the Clockwork Reliability Index (a site-level performance score for cross-network comparison), an ROI Calculator (for quantifying the cost of reliability failures), and an Operational Excellence Webinar. All offerings share the same detect → diagnose → resolve → learn workflow.

Differentiator

Problem solved

Functional benefit

Products and services

• Clockwork Platform Unified EV charging reliability and operations intelligence platform that combines monitoring, diagnostics, anomaly detection, fault classification, automated healing, and dispatch workflows. Designed for Charge Point Operators, fleet operators, and infrastructure owners, it integrates with existing CPMS, connectivity infrastructure, electrical systems, and field service tools without replacing existing charging management systems, enabling operators to scale networks while maintaining first charge success.
• Charge Success Score Vendor-agnostic network reliability assessment that measures how often drivers successfully complete a full-power charge on their first plug-in attempt by aggregating real OCPP data across availability, charging success, and asset performance metrics. Enables operators to benchmark networks, identify operational blind spots, and demonstrate reliability to stakeholders, funding providers, and regulators.
• Clockwork Reliability Index Site-level performance score that measures whether drivers can charge successfully at full power on their first attempt, going beyond narrow uptime definitions to provide a complete view of charger performance. Calculated from historical OCPP data and driver-based signals over a 60+ day period, identifying chronic performance issues and offering full transparency into scoring methodology for cross-network comparison.

Quantifiable outcome

• Chargers that appear 'online' but are silently degrading no longer slip through unnoticed—enabling proactive maintenance that preserves uptime and driver trust
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature6 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• BGISflagshipStrategic or Co-development Partner · 8 July 2025BGIS is a global leader in integrated facility management, technical services, and energy management, supporting critical infrastructure across sectors. BGIS leads maintenance operations for several of North America's largest EV charging networks. In partnership with Clockwork and supported by OVIN, BGIS is developing an AI-powered software platform to enhance EV charging reliability and efficiency. BGIS provides insight and feedback throughout the development process. Brent Wilson, EV Program Manager at BGIS, cited the need for tools that keep pace with the complexity and scale of networks they manage.
• ChargeLabcoreTechnology or Integration · 16 June 2025ChargeLab provides a flexible, hardware-agnostic charging management platform used by leading charging operators across North America. Through this partnership, operators using ChargeLab can integrate Clockwork's reliability platform alongside their existing charging stack to proactively detect, diagnose, and resolve charger issues before they impact drivers. ChargeLab's open architecture and operator-first approach make them a natural partner for improving First Charge Success.
• FractalEVcoreTechnology or Integration · 10 June 2025Fractal designs EV charging solutions with a focus on flexibility, maintainability, and long-term operational performance. Through this partnership, operators can integrate data and operational insights from FractalEV charging infrastructure into Clockwork's reliability platform. FractalEV's focus on bringing enhanced observability and control into AC charging infrastructure makes them a natural partner for improving reliability from day one.
• FlipturncoreTechnology or Integration · 4 June 2025Flipturn is a managed EV charging platform. Through this integration, telemetry and operational data from Flipturn flow directly into Clockwork's reliability platform, enabling deeper diagnostics, faster root-cause identification, and automated remediation workflows. The partnership helps operators improve reliability, reduce operational effort, and deliver a better charging experience for drivers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Monta: Monta is a hardware-agnostic charge point management platform serving operators across Europe and North America. It is both a competitor to Clockwork's reliability layer and one of its integration partners, making it a critical adjacent peer.
• Hubject: Hubject operates an EV charging interoperability and roaming platform connecting operators across networks. It addresses adjacent reliability and ecosystem challenges in the same EV charging value chain that Clockwork targets.
• GreenFlux: GreenFlux is a European EV charging management platform offering CPMS and smart charging services. It competes for the same operator customer base and represents a direct peer in EV charging operations software.
• Ampcontrol: Ampcontrol provides EV charging management and reliability software for fleet operators and depot charging — the same vertical Clockwork targets. It is the most directly comparable software peer in the EV charging reliability and operations intelligence space.
• Kevala: Kevala provides EV charging analytics, asset performance, and grid-impact data for operators and utilities. It overlaps with Clockwork's reliability and Charge Success benchmarking capabilities, making it a direct analytics-layer peer.
• WeaveGrid: WeaveGrid provides software that connects EVs, chargers, and the grid, offering analytics and operational insight for utilities and operators. It overlaps with Clockwork in EV charging data analytics and grid-aware reliability.
• ChargeLab: ChargeLab is a hardware-agnostic CPMS used by North American operators and a formal Clockwork integration partner. It addresses overlapping needs around charger monitoring and could either expand into reliability features or remain a distribution channel.

Broad incumbents

• ChargePoint: ChargePoint is the largest North American EV charging network and software provider with a full-stack CPMS. It is a broad incumbent whose scale and operator relationships set the competitive baseline for Clockwork's target customers.
• Driivz: Driivz (now part of Vontier) is a large enterprise EV charging management platform with broad CPMS, energy management, and operator tooling. It is a broader incumbent whose offerings overlap Clockwork's reliability focus.

Others

• Geotab: Geotab is a fleet telematics leader with growing EV-specific features including charging analytics. It serves a similar fleet buyer persona as Clockwork but from a telematics-first perspective, making it an adjacent peer rather than a direct competitor.

Market position

Strengths5 records

Weaknesses3 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/clockworkenergy

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clockwork