What CENTRO NETWORK LIMITED does

Centro Network Limited is a UK-based software company that operates a multi-tenant cloud platform delivering a white-label, web-based digital engagement layer for property operators. The platform spans three productized verticals — Hospitality (hotels and resorts), Residential (multi-family properties), and Workplace (hybrid corporate HQs, launching late 2026) — plus a custom-build practice (Centro Enterprise) and a freemium standalone platform layer (Centro Infrastructure) for self-operated deployments. Core functionality includes branded web apps accessed via QR codes or wallet passes, booking and reservation engines, two-way structured messaging, visitor and access management, real-time operational dashboards, and modules for contactless check-in, room service, housekeeping, resource calendars, and floor access management.

The technical architecture rests on deep integrations with established hardware and software incumbents in the property technology stack: 2N (door intercoms, elevator communications, secure QR), Crestron (guest room management, touch panels, smart home UI, desk booking via XIO Cloud), Mews and Oracle (PMS), Salesforce and HubSpot (service management), KONE/Otis/Axis (elevator and floor access), Stripe (payments), SendGrid (notifications), and Google Workspace/Office 365 (calendars). The platform supports multi-property and multi-vertical deployments from a single tenant and replaces a stack of point solutions (intercoms, locks, thermostats, amenity booking, visitor management) with one integrated system.

Centro's commercial model is subscription-based with one-time onboarding fees, priced by property type and scale. Hospitality properties pay between roughly $9,720 and $72,000 per year (plus $19,720–$92,000 initial investment) depending on tier (Activate or Optimise) and key count; residential properties pay $9,000 to $90,000 per year ($14,000–$110,000 initial investment); enterprise custom builds start at $25,000 onboarding with scope-priced platform subscriptions; and the Infrastructure freemium tier runs from a free 25-user, single-location offering to a $1,000/month paid minimum. Sales motion combines consultative enterprise selling (working sessions that build property-specific value models) with self-serve onboarding for the free Infrastructure tier and partner-channel distribution through integration marketplaces.

Name

CENTRO NETWORK LIMITED

Legal name

Centro Network

Website

https://centro.network

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Centro Network Limited operates a multi-tenant cloud platform that delivers a branded, web-based digital engagement layer for hospitality, multi-family residential, and (forthcoming) workplace operators, integrating with 2N, Crestron, Mews, and Oracle to consolidate access, booking, messaging, and amenity monetisation into a single subscription.

Ownership category

akta.pro rank

Product category

Hospitality and Residential Property Engagement Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Traveler Accommodation (7211)

akta.pro primary industry

Industry-Specific Low-Code Platforms (Vertical App Platforms) (HDAEAKAL)

akta.pro secondary industries

Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE), Corporate Housing Booking Platforms & Marketplaces (THAMAHAK)

Keywords

• Property engagement platform
• Hospitality property software
• Residential PropTech software
• Guest experience platform
• Access management software

Headquarters

HQ city

Dalkeith

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform Subscription (Enterprise): Centro Enterprise delivers custom-build deployments scoped to each organisation's specific requirements. Pricing includes a custom onboarding fee (from $25,000 one-time) and a scope-priced platform subscription. Enterprise engagements come with Centro-provided support included and scoped to the customer's needs. Multi-vertical portfolios, custom verticals, integration-heavy deployments, white-label deployments, and enterprise-grade support contracts all flow through this engagement model.
2. Platform Subscription (Infrastructure): Centro Infrastructure is a standalone platform layer subscription. Free tier: up to 25 users, single location, core platform capabilities — provisioned via a 15-minute call. Paid tier: from $1,000/month with $1,000/month minimum spend, scaling per-user above that. Customer-provided or enterprise helpdesk support model.
3. Property-Level Platform Subscription (Residential Activate/Optimise): Residential properties subscribe to the Centro platform at Activate (entry) or Optimise (managed) tiers. Activate: Initial investment from $53,200–$64,000 (onboarding + Year 1 service), then $43,200–$54,000/year. Optimise: Initial investment from $92,000–$110,000, then $72,000–$90,000/year. Pricing scales to property size and tier.
4. Property-Level Platform Subscription (Hospitality Activate/Optimise): Hotel properties subscribe at Activate (entry) or Optimise (managed) tiers. Activate: Initial investment from $19,720–$53,200, then $9,720–$43,200/year. Optimise: Initial investment from $36,200–$92,000, then $16,200–$72,000/year. Illustrative value-to-cost ratios range from 3.2× to 6.6× over three years across modelled property profiles.
5. Custom Onboarding Services: One-time onboarding fees are charged per deployment, scoped to integration breadth, deployment complexity, and capabilities being built. Larger or multi-property engagements scale from the base onboarding fee. Includes initial configuration, integration setup, training, and launch support.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

CENTRO NETWORK LIMITED builds a multi-tenant digital engagement platform that helps property operators convert existing customer touchpoints into captured revenue through ordering, bookings, access control, messaging, QR codes, and upsells. The platform is sold as productized verticals (Hospitality, Residential, Workplace), a custom-build enterprise practice, and a self-serve Infrastructure subscription layer, all delivered through a branded white-label web app that requires no native app download.

Product overview

The Centro Platform is a unified platform-plus-modules architecture spanning three industry verticals: Hospitality (hotels and resorts), Residential (multi-family properties), and Workplace (hybrid HQs and corporate offices, launching late 2026). The platform is delivered through three go-to-market tiers — Activate (productized entry with bundled support), Optimise (managed service with continuous Centro-led tuning), and Connect/Infrastructure (self-operated platform subscription) — plus Centro Enterprise for custom deployments. Key product modules include QR Codes, Secure QR Codes for 2N, Reserve and Access (with a 2N-specific variant), Contactless Check-in, Floor Access Management, Messaging, Wallet Passes, Room Service, Housekeeping Service, Resource Calendars, Management Dashboards, Email Notifications, and Luxury Living. Centro also offers integrations with Crestron (Guest Room Management, Desk Q, Touch Panel, Home UI), 2N (intercom and access), Stripe (payments), SendGrid (email), and calendar/SSO providers.

Differentiator

Problem solved

Functional benefit

Brands

• Centro Workplace: Integrated workplace platform for hybrid HQs — desk management, room booking, access and visitor handling, delivered through a customisable employee app. Launching as a productized vertical.
• Centro Enterprise
• Centro Infrastructure

Products and services

• Centro Platform
• Centro for Hospitality Vertical product for hotels and resorts that converts on-property guest touchpoints (F&B, spa, room upsells, late checkout, parking, ordering, access) into captured revenue credited directly to the property, avoiding OTA leakage. Sold as annual per-property subscriptions segmented by hotel tier.
• Centro for Residential Vertical product for multi-family residential properties that aims to lift Net Operating Income through resident retention, amenity monetization, package handling, concierge services, and operational efficiency, without altering the property's existing business model. Sold as annual per-property subscriptions segmented by residential tier.
• Centro Workplace Productized workplace vertical for hybrid headquarters and corporate offices, providing desk management, room booking, access and visitor handling through a customizable employee app, replacing a fragmented SaaS stack with one integrated platform. Scheduled to launch in late 2026.
• Centro Enterprise Custom-build enterprise practice for deployments that don't fit productized verticals. Scopes and ships custom verticals, multi-vertical portfolios, integration-heavy deployments, white-label deployments, and enterprise-grade support contracts, with bespoke pricing and direct consultative sales.
• Centro Infrastructure Standalone platform-as-a-service layer beneath Centro's productized verticals. Subscribers spin up a tenant, configure it, and run it themselves, including branded user app, messaging, visitor and access management, booking and discovery, tenant infrastructure, and standard calendar and SSO integrations. Free tier up to 25 users and a single location; paid tier from $1,000/month.
• Custom Onboarding and Deployment Services Paid one-time onboarding and deployment services sold alongside Centro subscriptions. Cover configuration, integration, and launch support for property operators adopting Centro's platform.

Quantifiable outcome

• +3.7% Net Operating Income lift for Luxury Residences (250 units, $6,500/mo rent)
• +10 more outcomes

Segments3 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature20 records

Partnerships

14 partnerships are on record, tiered core and supporting.

• FlexipasscoreTechnology or IntegrationCentro announced a partnership with Flexipass as a major lock provider integration. The partnership expands Centro's lock and access control ecosystem, enabling Centro to integrate with Flexipass-enabled locking systems for hospitality and residential deployments.
• 2N (Axis AB subsidiary)coreTechnology or IntegrationDeep integration with 2N IP door access control systems and elevator communications. Centro connects multiple users to communal entry intercoms and lift pathways throughout properties. Supports cloud-to-cloud via My2N trusted cloud platform or local hardware API. Centro has a long-standing integration history with 2N dating to its earliest projects. Users can manage guest and contractor access via Centro App or Centro Wallet pass through 2N intercoms. Floor access management integrates 2N with elevator systems. Integration extends to lighting pathway control.
• Crestron ElectronicscoreTechnology or IntegrationMulti-faceted partnership with Crestron across several product lines: (1) Crestron Guest Room Management (GRMS) Connector — connects Crestron in-room technology to a unified operational layer; (2) Crestron Touch Panel Integration — Centro interfaces displayed within Crestron touch panels, branded and context-aware; (3) Crestron Home User Interface — Centro interfaces within Crestron Home for smart home environments; (4) Crestron Desk Q Integration — QR code technology and Crestron XIO Cloud connectivity for desk and space management. Crestron Apps logo displayed on feature pages indicating official integration partnership.
• MewscoreTechnology or IntegrationPMS integration partnership with Mews. Centro connects to Mews for guest identity and billing synchronisation. Room Service module integrates with Mews POS for streamlined order processing. Housekeeping module integrates with Mews for service request management. Contactless check-in integrates with Mews for guest data and reservation management.
• OraclecoreTechnology or IntegrationPMS integration with Oracle for guest identity, billing, and reservation management. Room Service module integrates with Oracle POS for streamlined order processing. Contactless check-in integrates with Oracle for guest data and reservation management. Housekeeping module integrates with Oracle Cloud for service request management.
• KONEsupportingTechnology or IntegrationIntegration with KONE elevator systems for Floor Access Management, enabling controlled multi-floor access in multi-story buildings. Centro integrates with KONE to direct users to designated floors via the building lift system.
• OtissupportingTechnology or IntegrationIntegration with Otis elevator systems for Floor Access Management, enabling controlled multi-floor access in multi-story buildings. Centro integrates with Otis to direct users to designated floors via the building lift system.
• Axis CommunicationssupportingTechnology or IntegrationIntegration with Axis Communications for floor access management and security systems. Axis logo displayed in Floor Access Management feature page alongside 2N, KONE, and Otis integrations.
• Google WorkspacesupportingTechnology or IntegrationCalendar integration with Google Workspace for real-time synchronisation of bookings, appointments, and reservations. Centro Resource Calendars syncs with Google Workspace to eliminate double bookings and enable staff to stay in sync with automated updates and reminders.
• Microsoft Office 365supportingTechnology or IntegrationCalendar integration with Microsoft Office 365 for real-time synchronisation of bookings, appointments, and reservations. Centro Resource Calendars syncs with Office 365 to eliminate double bookings and enable staff to stay in sync with automated updates and reminders.
• SendGrid (Twilio)supportingTechnology or IntegrationEmail notification integration via SendGrid for automated staff alerts, tasks, and system updates. SendGrid logo displayed on Email Notifications feature page alongside Google Workspace, Microsoft, and SMTP integrations.
• SalesforcesupportingTechnology or IntegrationHousekeeping service management integration with Salesforce for service request processing, workflow automation, and customer communication. Salesforce logo displayed on Housekeeping (More Towels) feature page alongside Mews, Oracle, and HubSpot.
• HubSpotsupportingTechnology or IntegrationHousekeeping service management integration with HubSpot for service request processing, workflow automation, and customer communication. HubSpot logo displayed on Housekeeping (More Towels) feature page alongside Mews, Oracle, and Salesforce.
• StripecoreTechnology or IntegrationPayment processing integration via Stripe for amenity reservations and transactional payments within the Centro platform. Stripe enables secure, real-time payment collection for paid parking, EV charging, storage rentals, room upsells, and other monetised touchpoints.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Yardi: Established property management software suite for residential, multifamily, and commercial real estate. Broad incumbent competing for the same residential/MDU NOI-lift wallet as Centro's Residential vertical, though Yardi's offering is far wider and less experience-led.
• Oracle Hospitality (OPERA): Dominant enterprise PMS (OPERA Cloud) and broader hospitality cloud (Oracle Food & Beverage). Broad incumbent competing with Centro across large hospitality operators and CRM-adjacent guest experience workflows.

Emerging players

• SmartRent: Smart-home and access-control platform purpose-built for multifamily and single-family rental operators. Direct comparable to Centro's residential smart-building stack on access, energy, and resident experience.
• SALTO Systems: Access control and smart-locking vendor now expanded into resident/guest experience software via the Flexipass acquisition (a Centro partner). Competes with Centro in residential and hospitality access, booking, and credential management.

Direct peers

• Cloudbeds: Cloud hotel PMS serving independent hotels and groups with guest experience, booking, and operational modules. Targets the same independent and mid-market hospitality operators as Centro's Hospitality vertical with a similar platform-plus-modules architecture.
• Building Engines: CRE operations platform covering tenant experience, visitor management, and building operations across office portfolios. Direct peer to Centro Workplace and to Centro's broader building-operations dashboard story.
• OfficeSpace Software: Workplace management platform with desk booking, room reservations, visitor management, and space analytics. Closely comparable to the upcoming Centro Workplace vertical on product surface and target buyer.
• Mews: Cloud-based hotel PMS that Centro integrates with for guest identity, billing, POS, and housekeeping. Mews is increasingly layering guest-experience and operational features that overlap directly with Centro's hospitality proposition, making it both a critical partner and the most direct competitor in the guest journey layer.
• Shiji Group (including ALICE): Global hospitality technology platform spanning PMS (Shiji Enterprise Platform, formerly OPERA), POS (Infrasys), and hotel operations (ALICE). Competes head-on with Centro across hospitality guest experience, housekeeping, and F&B ordering.
• HqO: Workplace experience platform for commercial offices delivering tenant apps, amenity booking, visitor management, and analytics. Direct comparable for Centro Workplace, targeting the same hybrid-HQ buyer with a similar app-centric experience layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/centro-network

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CENTRO NETWORK LIMITED