CIRQL WORKS LTD
CIRQL WORKS LTD (trading as eCirql) is a UK ecommerce and integration consultancy delivering Patchworks Partner Agency integration, NetSuite consultancy, and production AI enablement to ecommerce retailers and brands across UK, Europe, North America and Australia.
- Company typePrivate
- Founded2025
- HeadquartersManchester, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What CIRQL WORKS LTD does
CIRQL WORKS LTD (trading as eCirql) is a UK-based ecommerce and integration consultancy founded in 2025, headquartered in Manchester and operating as a private limited company (Company number 16173373). It delivers three interlocking service lines from a single team: certified Patchworks Partner Agency integration work, NetSuite consultancy (SuiteScript, RESTlets, SuiteQL, custom workflows), and AI enablement (function calling, retrieval over operational data, agentic workflows in production). The company also runs a fixed-fee Integration Audit (£750-£1,500) and three tiers of support retainers (Essential £750/month, Professional £1,250/month, Enterprise custom), with retained work governed by SLAs and monitored process flows rather than per-ticket billing. Customers are predominantly ecommerce retailers and brands operating Shopify, BigCommerce, Magento, Salesforce Commerce Cloud or Adobe Commerce storefronts alongside ERP, WMS, marketing, marketplace and accounting dependencies, with named logos including Peak Distribution, Spartan Tool Supply, AAA Industrial Supply, WYSE London, Giro, Camelbak, SPH Gerard Bertrand and others across UK, Europe, North America and Australia.
The firm's core proprietary asset is PatchBuddy, positioned as the world's first AIiPaaS (AI Integration Partner as a Service), in production since January 2026. PatchBuddy is an AI agent that operates on Patchworks tenants and builds complete integrations (endpoints, connectors, mappings, flows, error handling) from plain-English descriptions; it is used internally by the delivery team and licensed to other Patchworks agencies and customers via patchbuddy.ai. The same AI infrastructure powers the site-wide Ask AI assistant on eCirql.com. The company is founder-led and deliberately small, with two named principals — Gavin Hanson (Founder & Principal Engineer; five years as Principal Engineer at Patchworks, previously co-founder/COO of Cylo Limited, acquired 2020) and Charlie Hanson (Operations Director) — plus variable senior associate engineers brought in when scope warrants. Beyond PatchBuddy, the company operates Cirql CRM (a live-chat widget, chat.cirqlcrm.com) and an MCP (Model Context Protocol) server at /api/mcp that exposes machine-readable inventory and engagement endpoints for AI agents. AI capabilities rely on third-party frontier models from Anthropic, OpenAI and Google rather than proprietary models.
CIRQL WORKS LTD firmographics
Firmographics- Name
- CIRQL WORKS LTD
- Legal name
- Cirql Works Ltd
- Website
- https://ecirql.com
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CIRQL WORKS LTD (trading as eCirql) is a UK ecommerce and integration consultancy delivering Patchworks Partner Agency integration, NetSuite consultancy, and production AI enablement to ecommerce retailers and brands across UK, Europe, North America and Australia.
- Ownership category
- akta.pro rank
CIRQL WORKS LTD industry classification
Industry- Product category
- IT/Ecommerce Integration Consultancy
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)
- akta.pro secondary industry
- Connector/Adapter Frameworks & Integration Runtimes (HDAEACAJ)
Keywords
Where CIRQL WORKS LTD is headquartered
LocationHeadquarters
- HQ city
- Manchester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
CIRQL WORKS LTD business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Integration Consultancy Projects: Fixed-scope or time-and-materials integration project engagements covering Patchworks integration, bespoke integration, NetSuite consultancy, and AI enablement. Projects range from single flows (weeks) to full estate builds (months). Governed by signed proposals and statements of work.
- Support Retainers: Recurring monthly retainers (Essential £750/mo, Professional £1,250/mo, Enterprise custom) covering monitored process flows, on-call engineers, SLA response, monthly health checks and change requests. Retainer pricing rather than per-ticket to align vendor incentives with client outcomes.
- Integration Audit: Fixed-fee independent review of an existing integration estate. £1,500 flat (standard) or £750 (Tapestry-to-Core variant), both delivered in ten working days as a PDF report with follow-up call. Audit fee credited in full against project work or retainer commissioned within 30 days.
- PatchBuddy Licensing: PatchBuddy AIiPaaS product licensed to other Patchworks agencies and customers. Available at patchbuddy.ai. The same product used internally by Cirql Works engineers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Integration audit — full estate review |
| One time/ perpetual license | Pay-as-you-go | Integration audit — Tapestry to Core |
| Subscription | Monthly | Essential Support Retainer |
| Subscription | Monthly | Professional Support Retainer (featured) |
| Subscription | Monthly | Enterprise Support Retainer |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
CIRQL WORKS LTD product offering
Product offeringCore offering
Cirql Works is a UK ecommerce consultancy delivering three interlocking service lines: Patchworks Partner Agency integration, NetSuite consultancy (SuiteScript, RESTlets, SuiteQL), and AI enablement (function calling, RAG, agentic workflows). The firm also builds bespoke integrations across REST, SOAP, GraphQL, EDI, SFTP, JSON and XML, and has built and operates PatchBuddy, the world's first AIiPaaS, in production since January 2026.
Product overview
CIRQL WORKS LTD (trading as eCirql) is a UK ecommerce consultancy offering three interlocking service lines — Patchworks Partner Agency integration services, NetSuite consultancy, and AI enablement — delivered by the same team across all three. The company's own product is PatchBuddy, the world's first AIiPaaS (AI Integration Partner as a Service), in production since January 2026 and available at patchbuddy.ai. PatchBuddy is an AI agent that builds complete Patchworks integrations from plain-English descriptions; it is used by Cirql Works' own delivery team and licensed to other Patchworks agencies and customers. The Ask AI assistant on the eCirql website is powered by PatchBuddy.ai. The company also offers a live-chat product called Cirql CRM (chat.cirqlcrm.com). The core service portfolio consists of Patchworks integration, bespoke integration (REST/SOAP/GraphQL/EDI/SFTP), NetSuite consultancy (SuiteScript/RESTlets/SuiteQL), AI enablement (RAG, function calling, agentic workflows), support retainers (monitored flows, SLA, on-call), and a fixed-fee integration audit starting at £750.
Differentiator
Problem solved
Functional benefit
Brands
- PatchBuddy: The world's first AIiPaaS (AI Integration Partner as a Service). Describe an integration in plain English and PatchBuddy builds the whole thing inside your Patchworks account: endpoints, connectors, mappings, flows, error handling, end to end. Built by Cirql Works, used by their own engineers. Available at patchbuddy.ai. In production since January 2026.
- Cirql CRM
Products and services
- Patchworks Integration Services Certified Patchworks Partner Agency designing, building and supporting Patchworks process flows across the full connector library (Shopify, NetSuite, BigCommerce, Adobe Commerce, Peoplevox, Klaviyo, Salsify, Akeneo, ~40 others) and building custom connectors when the marketplace does not have one. For ecommerce retailers and brands.
- NetSuite Consultancy Services SuiteScript, RESTlets, SuiteQL, custom workflows. Advising, scoping and shipping NetSuite engagements with multi-subsidiary, multi-currency and multi-warehouse setups. For businesses already running NetSuite as their ERP.
- AI Enablement Services Production AI integrations: function calling against client APIs, retrieval over operational data (RAG), agentic workflows, embeddings and vector search. Deployments shipped under SLA rather than pilots. For businesses with operational systems already running who want AI added.
- Bespoke Integration Services Shipping integrations against REST, SOAP, GraphQL, EDI, SFTP, JSON and XML interfaces for systems not on a Patchworks marketplace connector list. Experience building integrations against vendor APIs that did not exist when the project started.
- Support Retainers Recurring monthly retainers covering monitored process flows, on-call engineers, monthly or weekly health checks, tiered SLAs (Essential £750/month, Professional £1,250/month, Enterprise custom). Same team that built the integration stays on call.
- Integration Audit Fixed-fee, fixed-scope review of an existing integration estate: £1,500 flat (standard) or £750 (Tapestry-to-Core variant). Delivered in 10 working days as a PDF report with follow-up call. Fee credited in full against project work or retainer commissioned within 30 days.
- PatchBuddy AIiPaaS AI Integration Partner as a Service. Users describe an integration in plain English and PatchBuddy builds the whole thing inside the Patchworks account: endpoints, connectors, mappings, flows, error handling, end to end. Built by Cirql Works, used by their own engineers and licensed to other Patchworks agencies and customers.
Quantifiable outcome
- Peak Distribution: NetSuite + Shopify + SparkLayer B2B integration live in three weeks from contract.
- +4 more outcomes
Companies that use CIRQL WORKS LTD
Customer profileNamed customers18 records
Segments3 records
Ideal customer profiles3 records
CIRQL WORKS LTD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration115 records
AI capability6 records
Feature5 records
CIRQL WORKS LTD partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- PatchworkscoreCertified Patchworks Partner Agency. Cirql Works designs, builds and supports Patchworks process flows across the full connector library and builds custom connectors when the marketplace does not have one. Founder Gavin Hanson spent five years as Principal Engineer at Patchworks before founding the agency. Profile listed in Patchworks partner directory.
Scale indicators5 records
Recent moves6 records
Expansion highlights7 records
CIRQL WORKS LTD competitors and assessment
Company assessmentBroad incumbents
- Sikich NetSuite Practice: US-based NetSuite consultancy with deep SuiteScript, SuiteTalk and integration delivery across ecommerce, WMS and finance systems. Comparable as a larger, established NetSuite consultancy whose integration practice competes directly with Cirql Works' NetSuite consultancy line for enterprise buyers.
- Celigo: Enterprise iPaaS vendor explicitly compared to Patchworks in Cirql Works' own content. Comparable as the largest independent iPaaS serving the same ecommerce + ERP + finance integration use cases; its partner ecosystem overlaps directly with Cirql Works' addressable buyer.
- Patchworks (WeArePatchworks): The iPaaS platform vendor itself. Comparable because Cirql Works is a certified Patchworks Partner whose delivery model, proprietary AIiPaaS product and reference corpus are all built around the Patchworks connector library; it is both a channel partner and a feature partner of the platform.
- Make (Make.com): Visual automation and iPaaS platform serving the same ecommerce integration use cases with an embedded agency partner ecosystem. Comparable as a broader incumbent in the integration tooling category that competes for the same mid-market buyer's wallet.
- Workato: Enterprise iPaaS with strong ecommerce and ERP integration presence and a partner-delivery network. Comparable as a broader incumbent in the same integration category that Cirql Works targets, and explicitly benchmarked in the firm's thought-leadership content.
Direct peers
- Absolunet: North American ecommerce agency integrating Shopify, BigCommerce, Adobe Commerce with ERP, OMS and PIM systems. Comparable in service mix (multi-platform integration, NetSuite-adjacent work) and target customer (mid-market and enterprise retailers).
- Forix Commerce: US ecommerce integration agency focused on Magento/Adobe Commerce, NetSuite, ERP and OMS integrations for enterprise retailers. Comparable delivery model — fixed-scope integration projects plus ongoing support — for a similar mid-market and enterprise customer profile.
- Elogic Commerce: Estonia-rooted ecommerce integration agency with deep multi-platform delivery (Shopify, Magento, BigCommerce, NetSuite, ERP, OMS). Directly comparable to Cirql Works as a mid-sized integration consultancy targeting mid-market and enterprise retailers across multiple storefronts and back-office systems.
- Corra: US-based digital commerce consultancy delivering Shopify, BigCommerce and Adobe Commerce integrations with deep NetSuite and ERP adjacency. Comparable to Cirql Works as a mid-market-to-enterprise ecommerce integration partner with similar full-stack delivery scope.
- Vaimo: Global digital commerce agency and Adobe/Magento specialist delivering integrations between ecommerce, PIM, ERP and marketing systems. Directly comparable in scope of multi-platform ecommerce integration delivery for enterprise retailers, though larger and more Adobe-aligned.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
CIRQL WORKS LTD social profiles
Digital presenceCIRQL WORKS LTD financial estimates
Financial estimateRevenue estimate
Valuation estimate
CIRQL WORKS LTD leadership team
Management profileNumber of profiles
Profiles2 records
CIRQL WORKS LTD funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CIRQL WORKS LTD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CIRQL WORKS LTD
What does CIRQL WORKS LTD do?
Cirql Works is a UK ecommerce consultancy delivering three interlocking service lines: Patchworks Partner Agency integration, NetSuite consultancy (SuiteScript, RESTlets, SuiteQL), and AI enablement (function calling, RAG, agentic workflows). The firm also builds bespoke integrations across REST, SOAP, GraphQL, EDI, SFTP, JSON and XML, and has built and operates PatchBuddy, the world's first AIiPaaS, in production since January 2026.
Is CIRQL WORKS LTD a public or private company?
CIRQL WORKS LTD is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CIRQL WORKS LTD founded?
CIRQL WORKS LTD was founded in 2025. It employs 1 to 10 people.
Where is CIRQL WORKS LTD based?
CIRQL WORKS LTD is headquartered in Manchester, United Kingdom, in the Europe region.
How does CIRQL WORKS LTD make money?
Four revenue lines are on record. Integration Consultancy Projects are the primary driver. The others are support Retainers, integration Audit and patchBuddy Licensing.
Who are CIRQL WORKS LTD's main competitors?
Broad incumbents on record are Sikich NetSuite Practice, Celigo, Patchworks (WeArePatchworks), Make (Make.com) and Workato. Direct peers are Absolunet, Forix Commerce, Elogic Commerce, Corra and Vaimo.
Does CIRQL WORKS LTD have an API?
Yes. An MCP (Model Context Protocol) server over HTTP JSON-RPC 2.0 at endpoint /api/mcp. Read tools: ask, list_services, list_platforms, list_integration_combos, get_integration_combo, lookup_combo_capabilities, get_audit_details, get_contact_methods. Write tools: submit_audit_request (emails an audit lead with subject prefix [mcp_audit]) and submit_engagement_enquiry (emails a non-audit service lead with subject prefix [mcp_enquiry] and required service_interest enum). Shared 10-per-hour-per-IP sliding-window rate limit. GET the endpoint for server info; POST for tool calls. Developer documentation is at www.ecirql.com/api/mcp.
What industry is CIRQL WORKS LTD in?
CIRQL WORKS LTD's product category is IT/Ecommerce Integration Consultancy. Its primary akta.pro industry code is BPAEAHAB, Data Engineering, Integration & ETL/ELT Services, with a secondary code of HDAEACAJ, Connector/Adapter Frameworks & Integration Runtimes. Its NAICS code is 54151 and its SIC code is 7370.