What LUMIFLO LTD does

Lumiflo Ltd is a privately held, London-based company founded in 2026 that builds and deploys custom AI voice agents and automation software for sales operations and customer support. The company's flagship product is the AI Speed to Lead Agent, an outbound voice agent that connects to client websites and lead forms, calls every new lead within 20 seconds, qualifies prospects against client-defined scripts in natural conversation, books meetings directly into the team calendar, and logs all call outcomes to the CRM. Around this anchor it offers a broader suite of specialized agents covering inbound 24/7 call handling, inventory and fulfilment monitoring, CRM/calendar integration, operational analytics and anomaly detection, bespoke rule-based workflows, and automated Google review management, all surfaced through a unified live dashboard.

The underlying stack combines speech and audio AI (natural-sounding text-to-speech and speech recognition for live phone calls), natural language processing for conversational qualification and email handling, process automation for multi-step tasks such as reordering and CRM syncing, and anomaly detection plus predictive analytics for operational insights. Agents are trained per-client on the customer's scripts, qualification criteria, and brand voice, and integrate bidirectionally with existing CRM, calendar, web forms, paid ads lead forms, and webhooks. The company handles end-to-end delivery, with most agents live within one week and complex multi-agent systems deployed within two to four weeks.

Lumiflo operates a sales-led, consultation-based go-to-market targeting horizontal segments including agencies, professional services, B2B SaaS, home services, finance, and education. Pricing is project-based on multi-year contracts, scoped through free 30-minute consultations with no publicly disclosed tiers. Operations are concentrated in the United Kingdom, with no disclosed funding, headcount, named customers, partnerships, or management team.

Name

LUMIFLO LTD

Legal name

Lumiflo Ltd

Website

https://lumiflo.co.uk

Company type

Private

Founded year

2026

Operating status

Operating

Short description

Lumiflo Ltd is a London-based company founded in 2026 that builds and deploys custom AI voice agents and automation software for sales operations and customer support, targeting sales-led UK businesses with inbound leads across agencies, SaaS, home services, finance, and other sectors.

Ownership category

akta.pro rank

Product category

Conversational AI / AI Voice Agents

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

akta.pro secondary industries

AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), AI/ML Engineering & Model Development Services (BPAEAHAF), Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)

Keywords

• AI voice agents
• Sales automation
• Customer support automation
• Conversational AI
• Lead qualification

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Project-Based AI Agent Deployment: Lumiflo builds and deploys custom AI agents for clients on a project-based pricing model. They offer transparent project-based pricing where a consultation is used to scope requirements and provide a clear quote. The company handles end-to-end deployment including audit, design, build & train, and deploy & optimise phases.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

LUMIFLO LTD develops and deploys custom AI voice agents and automation software for sales and customer support operations. Its flagship offering is the AI Speed-to-Lead Agent, complemented by inbound call handling agents, inventory management agents, Google review automation, custom workflows, integrations with existing systems, and analytics with anomaly detection. The company delivers end-to-end, including design, training on client data, deployment, and ongoing optimization.

Product overview

Lumiflo is an AI voice agent platform that offers a suite of specialized agents for sales and customer support operations. The flagship product is the AI Speed to Lead Agent, which handles outbound calls to new leads within 20 seconds. This core offering is supplemented by specialized agents including the Inbound Call Agent (24/7 call answering), Inventory & Fulfilment Agent (stock monitoring), Integration Agent (CRM/calendar connectivity), Analytics & Insights Agent (operational intelligence), Custom Workflow Agent (bespoke automation), and Google Review Agent (reputation management). All agents are built, deployed, and managed end-to-end by Lumiflo, trained on the client's data, policies, and brand voice, and operate as an integrated system within the client's existing CRM and calendar infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Speed-to-Lead Agent Flagship AI voice agent that answers inbound sales leads within seconds, qualifies them against client-defined criteria, and books meetings or routes to the right rep. Built for sales-led B2B businesses across agencies, professional services, B2B SaaS, home services, finance, and education.
• Inbound Call AI Agent Custom AI voice agent that handles inbound customer calls, answers questions, gathers information, and escalates to humans when needed. Targeted at businesses with high inbound call volume that want consistent 24/7 handling.
• Inventory Management Agent AI voice agent that handles inventory queries, stock checks, and restock-related requests over the phone for operations teams. Designed for businesses with phone-driven inventory workflows.
• Google Review Automation Agent AI voice/text agent that contacts customers after service completion to request and follow up on Google reviews, supporting local businesses and home services operators in building online reputation.

Quantifiable outcome

• 391% more likely to qualify when contacted within a minute
• +5 more outcomes

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature7 records

Scale indicators8 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Retell AI: Retell AI builds AI voice agents for inbound and outbound calls, including lead qualification and appointment booking. Its product overlap with Lumiflo's Speed-to-Lead and Inbound Call agents makes it a direct competitor.
• PolyAI: PolyAI builds enterprise voice assistants for customer service and call center automation. While more enterprise-focused, its product category of AI voice agents for customer interactions overlaps directly with Lumiflo's core offering.
• Bland AI: Bland AI is a direct competitor offering AI voice agents for sales and customer support calls, with similar speed-to-lead and inbound call handling capabilities. It competes head-to-head with Lumiflo on the same product category and target customer base.
• Vapi: Vapi is a developer platform for building and deploying AI voice agents over the phone, serving similar SMB and enterprise use cases including lead qualification and customer support. Both companies focus on programmable conversational voice AI for sales operations.
• Air AI: Air AI offers conversational AI agents that autonomously handle sales calls, book appointments, and qualify leads 24/7. It is a direct peer competing on the same AI-powered outbound and inbound voice agent capabilities as Lumiflo.
• Synthflow: Synthflow provides no-code AI voice agents for sales and customer support, with a similar emphasis on rapid deployment and SMB-friendly onboarding. It is a direct competitor in the same horizontal AI voice agent space as Lumiflo.

Others

• HubSpot: HubSpot is the CRM and marketing automation platform that Lumiflo's agents integrate with to log call outcomes and book meetings. It is an ecosystem partner and adjacent platform rather than a direct competitor, but relevant as a distribution channel and integration dependency.
• ElevenLabs: ElevenLabs provides the underlying voice synthesis and conversational AI infrastructure that many AI voice agent companies, including Lumiflo, build upon. It is an enabling technology provider in the same ecosystem rather than a direct competitor.

Broad incumbents

• JustCall: JustCall is a cloud-based contact center platform that has added AI voice agent capabilities alongside its broader call management and CRM features. It competes in adjacent territory with Lumiflo but as part of a wider communications portfolio.
• Talkdesk: Talkdesk is an established cloud contact center provider that has been embedding AI agent and automation features into its broader enterprise CX platform. It is a broad incumbent offering overlapping capabilities but at much larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LUMIFLO LTD